leaving one star because you have to to move on...NO STARS!!! This facility was mentally and physically abusive! DO NOT SEND YOUR LOVED ONE!! They lied to our family about location, restfulness, facility items, etc., it is in a very rough area, they lied about access to accommodations and personal items like vitamins and natural care items like heating pad. after six days I never saw a doctor or therapist and it was only supposed to be a two week to four week program. Time waster. They said it was for healing and rest and many patients were there in detox state for addiction and not in a mindset for healing and actually abusing with outbursts with staff and patients making things hostile and abusive and other patients had to help them and the staff would even rely on the patients to do it and call them to help intervene. While there people were feeling so abused they were leaving because it was making them worse. The trust was broken immediately due to the fraudulent lies they tell to get you there. That was common with all patients. Those detoxing were wanting an addiction program but it was not provided...they were just filling beds. People with medical conditions are left in pain and only offered Tylenol or ibuprofen and if you can't take those it is heavy meds before alternative solutions. After six days, and vitamins and supplements being authorized by the nurse practitioner, it was never dispensed. They make up rules and it is subjective to the nurse or tech and they are not consistent. The only way to get help is to escalate and threaten to leave. some people have the rules enforced while others don't. It is not consistent. I was in crisis and the staff isolated me and I asked them to call the police they were snarky and provoking saying I could leave when I wanted so I'd did with nothing. . I didn't feel safe and they wouldn't help me so I walked out and hitchhiked to get my family to help me I live in the Midwest they take your ID and credit card and do not give you access so you have no resources. they say if you leave they will hold all of your property for 48 hours to scare you into staying. no one advocates for you. they listen and cry with you and then nothing changes. The man who gave me a ride allowed me to use his phone and let my family know. The closest hotel told me my family couldn't get me in until I paid a cash deposit but I had no credit card or identification because they keep them instead of allowing you to lock it in a drawer in your room. When I had to go back i wanted a police officer again, but but they brought all of my things to the curb before a police person came, my phone was so low it was going to shut off and they said because they gave me my stuff and discharge paperwork, they could not call me an uber or give me a ride to the airport because I refused to be locked down at another hospital, that I was on my own. It was dark and my phone was dying. my trust was so broken and could not go to any other facility and believe I would be more abused. they said dignity and respect are how you should be treated but being left on a curb with my things in a garbage bag and no help and without a phone was demeaning, scary, and abusive and not respectful. The man I hitchhiked with was the only kind one. standing on the curb with my belongings just carelessly thrown in bags and a garbage bag, my phone not working, and having to ask a stranger for help as he rode by on a bike. they handed me discharge paperwork and then told me I was going to be able to use the over-the-counter arnica I bought at Walmart, after they told me they had to confiscate it...they went through everything when I got there, put it in my locker, and then acted like they had to be consistent for safety on day six by taking my only arthritis relief...since I never got any other items that were supposedly authorized now they were taking the only item I had for managing my pain on some level. it was not consistent and there was no timely care to assist. They told staff not to let me use it because I had another in my locker and it was authorized!!! but then out on the curb later they said I was wrong and they were going to let me...gaslighting...like all of the abuse and neglect of care didn't happen for six days. gaslighting. they act like it's all good and you are the problem for advocating for yourself. other patient had been there for upwards of 10 days with the same experience...this is beyond neglect it's cruel and unusual punishment. My family managed to get me an uber to the airport and I bought a ticket less than an hour before the plane left. I am home now had nightmares all night, it's more pain and trauma. Please, have compassion and do not send a loved one here. They will blame you as they did me and write another narrative. read more
