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Camping World - Panama City

1.9 (84 reviews)
Open 9:00 am - 7:00 pm
Updated 3 months ago

Services - Camping World - Panama City

RV repair

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4.4# Propane $17.73
Dave O.

Stopped in to filled a propane tank after finding the state park we were staying in doesn't offer this option - this visit was a little chaotic but everything worked out, after visiting the front desk they weren't prepared to answer my question whether or not they had the staff onsite who could perform this task. Once we confirmed they could fill a propane tank I drove to the gate and met the technicians who climbed off a RV roof to assist me - He was very friendly and filled the bottle in a matter of minutes gave me a ticket so I could pay the cashier, she was also friendly and efficient, I'd definitely return for this type of service...

Roaches in the carpet

Buying from Camping World has been an absolute nightmare. They sold us a roach infested camper and then completely ghosted us after promising to make things right. We were told the unit would be cleaned before we came to pick it up. It wasn't. After reporting the issues to them, we were told that we'd receive additional professional cleaning covered by camping world. We did not. None of that ever happened. We called and emailed multiple people, multiple times, and got zero response. Our salesman was James. We called to speak to him directly several times and he never once got back to us. They also claimed they had replaced the refrigerator, but after we had a licensed exterminator come out, he told us there was no possible way they had ever removed the fridge. The infestation underneath and behind it was so severe that anyone removing it would have seen the problem immediately. So either they are lying, or they knowingly left the roaches and sold it to us anyway. We had to rip out the carpet and furniture, scrub the walls and ceilings, and spend our own money and time cleaning just to try to make it livable. The infestation was so bad, we couldn't even bring our pets inside for fear they would carry bugs back into our home. This wasn't a couple roaches. It was a full blown infestation that had clearly been there for a long time. To make it worse, they promised to only run our credit once. They ran it six separate times, which hurt our credit score. And when we asked about it? Silence. Just like every other promise they made. Camping World is shady, dishonest, and careless. We feel completely taken advantage of and want to warn anyone thinking about buying from them. Don't do it. They'll say anything to close the deal. Spend your money somewhere that actually values customers and doesn't sell infested garbage. At this point, I honestly wish we could just return the camper and walk away from this disaster. We regret ever setting foot on their lot.

Lies

Be careful of the Panama City location. they hire criminals here and they are super scammy. James and his wife Nicole are very unprofessional. I was called a bitch. They tried to slip in upwards of 5k worth of extra charges on my contract. Made me and my family, including small child wait from 10 am to 3:45 pm to buy a camper when I had an appointment and put down a deposit. I waited an hour or so as James, the person I had the apt with, was nowhere in sight. Then everyone went to lunch at campworld, while my family and I sat in the waiting room, thru lunch. They either shit in the camper while there was no water in it all week while it sat on the lot for a week waiting for me to pick it up or they knew there was shit in it and tried to cover the smell, after saying they cleaned and checked everything (their reason for brining it up to Panama City from ocala, and they did no such thing accept try to charge me a 900$ transport fee. James tried to "sweeten the deal" and threw some old parts in the back of my truck saying it was a surge protector and a sway bar. The surge protector was fried and the sway bar didn't fit so they tried to convince me I didn't need it. I had to talk to someone completely different to get the sway bar that was promised to me as a part of my package. So after getting to the campsite at dusk and finding out that the black water was caked on the pipes and stinking filth with my small child in the camper, because the criminals at camping world had been taking dumps in there, after feeling the most mistreated I have ever felt in my life, I wrote this review to warn others. STAY AWAY FROM CAMPINGWORLD and their scammy ways.

DO NOT take your camper to Camping World PCB. We sent our fifth wheel for warranty work, they had our camper for over a year, and we got the camper back damaged and warranty items not addressed. It has been a battle and the service department / manager is NOT responsive. Our camper was damaged on 3 occasions while they had it. Hit by a truck, then the front jack was severely bent and when we pointed it out to them the camper stayed another 4 months and they never fixed it, and when they delivered our camper we noticed significant gouges on the front of our fifth wheel. Emails get ignored and we are now 16 months dealing with this. ZERO customer service, service manager and general manager do nothing but take your money, and they take no responsibility to damages that they caused. ZERO STARS.

I can't speak highly enough of the Camping World Panama City, FL location and their amazing staff. I have to give a special shout-out to the key staff members who made my first camper purchase an absolute dream.

Picture of broken bed underneath...nails and hydraulics ripped out of wood.

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3 years ago

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28 days ago

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23 days ago

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7 months ago

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7 months ago

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10 months ago

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6 months ago

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1 year ago

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10 months ago

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Thank you for reaching out. Please send us a DM with more information.

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1 year ago

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1 year ago

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2 years ago

Cheyenne James and gator are the best people to work with! They know tons about campers

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2 years ago

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2 years ago

Amazing people to work with!! Can't wait to get my camper. Ask for Cheyenne James and Nichole

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So happy to hear. Thank you for reaching out with your experience!

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4 years ago

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3 years ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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Thank you for sharing your positive experience with us Michael!

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10 years ago

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4 years ago

Amazing Products and Service 10/10 will definitely be back as soon as possible!!!!!!!

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6 years ago

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9 years ago

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6 years ago

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6 years ago

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9 years ago

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5 years ago

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4 years ago

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7 years ago

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Thanks for the positive feedback and the review, Donna!

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5 years ago

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3 years ago

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Lady explained the Good Sam program and the result was enough savings to pay for my one year membership.

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The store's inventory is slim... lots of empty spots on shelves. The crew there is very friendly &…read morehelpful, but they can't sell something they don't have. The online store has great inventory & good prices, but they should be ashamed of their customer service. Real people are not available (only the chatbot). The chatbot can connect you to a real person (via chat only) but the real people don't work weekends, and they only "open a ticket" for your issue. Nobody ever got back to me about the ticket I opened. I was ignored. I placed an order online of around $5k, and a significant portion of that order arrived incorrect - missing parts where it says the part was delivered - double counting/delivery (& double charging) of other items - item descriptions that are misleading (chairs that claim to ship with mounting hardware but arrive with nothing). The online store also made a big mistake with my bank causing about $1900.00 of my money to be held by W.M. for 6 days after the order was cancelled. If I had a good alternative to W.M. with as large an inventory, I would not use W.M. at all. But I don't have another good option that I know of (yet), so I'm stuck with W.M. for now. I guess they know that, and that's probably why they don't care about good customer service.

As a life-long boater, I've patronized several West Marine locations from coast to coast over the…read morepast 30+ years. The offerings and pricing are all pretty consistent, but some stores excel in the critical areas of cleanliness and customer service. After shopping the Panama City store several times over the past half dozen years or so, I'm confident that this one is above average for the chain. The store is always clean and well merchandised. The staff are visible, knowledgeable and most importantly, helpful. If you're a boater, you'll eventually need something from West Marine. They've got it all, from boat and trailer parts, electronics, safety gear, cleaning supplies, fishing gear, shoes and apparel, etc. I wish the prices were a bit more competitive, but that's boating!

Camping World - Panama City - rv_dealers - Updated May 2026

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