My dad and I had a really frustrating experience here. It started off well -- we spoke with Don, who was friendly and encouraging, and he set up an appointment for us to bring in our camper. But once we showed up, everything went sideways. Even though we had an appointment, we ended up waiting around for three hours. They told us they couldn't give us a value that day and needed to keep the camper overnight. We were told by Daniel we'd get a call the next morning, and if we didn't, to call at noon. We followed up -- nothing. Called again later that day -- still no answer. The next day, we were told the sales manager wasn't even in. We asked to speak with someone else and got a manager named Rick, who told us they wouldn't take the camper due to a list of "damages" that were completely made up. This all happened while we were on a serious time crunch -- my dad is moving out of town, which we made very clear from the beginning. From Tuesday to Thursday, they kept our camper and gave us zero updates, wasting valuable time. When we went to pick it up, we found the trailer jack had been bent -- it was fine when we left it. We couldn't even hitch it properly to drive away. Eventually, they did replace the jack at no cost, but the damage was already done -- to our schedule, and our trust. Overall, the whole experience was full of broken promises, poor communication, and careless handling of our property. I wouldn't recommend this place to anyone, especially if you're depending on timely and honest service. read more

Zero stars! CONSUMER BEWARE. Do not buy the 2018 Keystone Passport 2920BH! Camping World told us it was worth $0. Told us it had so much water damage in the walls. Told us that they weren't interested in it and would not even put it on their lot. Said a wholesaler would buy it for a lot less than what we wanted. We did the deal with wholesaler though Camping World. AND NOW ITS ON CAMPING WORLD'S LOT! Asking for $17,499!!! They are scammers and con artists. Horrible business ethics! Do not do business with them. They steal from hard working people! They should all be ashamed of themselves! read more

I had a very disappointing experience. I initially spoke with Don, who was kind and encouraging and set me up with an appointment. I'm moving out of state and have found myself needing to sell my camper, so I was really hoping this process would be smooth and timely. However, once I arrived, everything went downhill. Despite having a scheduled appointment, I ended up waiting for three hours before being told they couldn't give me a value on my camper and needed to keep it overnight. The sales manager Daniel promised a call the next morning, with instructions to call if I didn't hear back by noon. I followed up--no update. I called again later that afternoon--still no value. The next day, I learned the sales manager was off and spoke to another manager, Rick, who informed me they wouldn't take my camper due to a list of made-up damages. To make matters worse, when I picked up my camper, the trailer jack had been bent while in their possession. I couldn't even leave until they replaced it, which they did, but by then I was in a serious bind. I had made it clear from the beginning that I was on a tight deadline, and both managers were aware I was moving and needed to make decisions quickly. This whole experience was filled with broken promises, poor communication, and carelessness. I wouldn't recommend going here if you value your time, your property, or straightforward service. read more

It was just a bad experience. They don't communicate well. It takes several calls to get a hold of anyone as they just don't return calls. They charge fees for things they got sued for in Oregon. Feel like we got ripped off. We traded in a camper, and Camping World was going to pay off our old unit. They sent in less than the payoff amount. They also sent the payoff to the wrong address. We had to spend well over an hour on the phone to try to get this resolved. read more

I can't say enough good things about Camping World, Hamburg PA. (I felt a long thorough review was needed due to our excellent experience). I called on a Wednesday and they were able to get me an apt with a salesman the very next day. That morning I showed up with my toddler and met our salesman Tony. He was SO patient with us and took the time to show us several campers I had in mind that I had located on their website. He was very knowledgeable and didn't mind taking us back and forth between two campers when I had trouble deciding. He also helped entertain my toddler while I met with financing and such. I put down a deposit on one camper so I could return in a few days with my husband to confirm. In the meantime, Brogan got started on the financing process which was super easy! When we returned a few days later, once again, Tony took the time to show us the same campers I had previously viewed, as well as several more larger ones (my husband's idea). We really liked two campers, the one I previously chose and another larger one. Brogan and Tony both worked on giving me two different financing offers/options so I could choose which worked best for our family. We ended up going with the larger one (Coleman Lantern LT 214BH) and scheduled pickup two weeks later. During that time, Brogan reached out with additional financing information which was super helpful. When we arrived the day of pickup, the whole process was so smooth! We arrived and they took us back within 10 min to do the walkthrough of the camper. The coordinator, I believe her name was Kim but not 100% sure(sorry), explained the process of everything that would happen that day so we knew what to expect. During the walkthrough, we got to see how everything worked and they showed us how to set up and operate all the external and internal features. I believe Nick was the person who helped with the walkthrough(sorry if I have the wrong name). He was very knowledgeable and answered all of our questions. Following the walkthrough, I met with financing. Marcus was so nice and the whole process to finalize the financing was fast! He also answered a bunch of my questions and had a lot of patience with me. When financing was being completed, they hooked the camper up to our truck and had it outside ready for us while Tony took us around the shop to collect additional gear and items we needed for the camper. The lead tech showed my husband how to operate the hitch and answered all his questions. (I believe his name was Tim but not sure, apologies if that is incorrect.) This is our first purchase at Camping World and our first purchase of an RV. We are so thrilled with everyone at the Hamburg location and I REALLY appreciate the kindness and knowledge of every employee we met. Tony even reached out afterwards to see how our trip home with the camper was. He's awesome. Thank you all! read more

Camping World - Hamburg - RV Dealers Near Me - Hamburg, Pennsylvania

We went to Camping World in Hamburg and were very happy with the customer service that Tyler provided us.... We let him know that we were in the preliminary stages of RV shopping. He explained the different types of RVs, showed us some pcis and floor plans online and then took us outside to see what they had available. He was very informative and answered all of our questions. The only negative is that they did not have a very large selection of class a motorhomes. Other than that we had a an excellent experience . read more

DO NOT BUY FROM GANDER! We purchased a class A motor home from these people in March. On the way home the cradle the propane tank sits in broke and the tank almost fell out on the drive home! (After it was supposed to be fully inspected. We also noticed really shoddy workmanship the next morning (see photos) and evidence that they did not detail anything more than spray tire shine on the tires! Months later, we realize we never got a registration card for the motor home... Gander never submitted the paperwork because - THERE WAS NO TITLE TO THE MOTORHOME! Somethings they didn't disclose to us upon agreement of the sale. Here we are - stuck with an RV WE DONT OWN - and we've been paying for it since April! They are fraudulent and shady business people! Managers intimidate you and will NOT help you in any way! They shrug and don't accept responsibility and tell you "we did our part" We will DEFINITELY NOT be giving them any future business and will not ever refer anyone to them. UPDATE: we reached out to the email in the below comment from gander - a rep called me and was VERY RUDE AND KEPT TALKING OVER ME - he kept asking "what do you want me to do about it?" Mind you THEY CALLED ME! Steer clear of this company not just this location! Their customer service is god awful - and I wish I could leave negative stars! read more

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The Gentlemen's Opinion: We rate locations on a mans needs. 1. Usability 2. Fun Factor 3. Bathrooms 1. Usability- Nice Store, 4/5. If you're a "glamper" (glamorous camper) this is the place to fulfill anything you or your smoking hot wife could think of. The RV showcase is fresh, but seems to have koolaid down the sinks and shower stalls of the RVs. Definitely a tough sell trying to convince my wife to stop talking about mowing the grass by showing her a RV once owned by Jefferey Dahmer. 2. Fun Factor- 4/5. For the men. RVs are walk through, easily used to escape the kids. Can use bathrooms in RVs as simple, but effective hiding places from an angry spouse. Enough space to give about a 2-3 hour escapade, but not large enough to use as an entire day trip, like Cabelas. Bluetooth in the RVs is usable with speakers on inside and outside of RVs, fun to play songs. 3. Bathrooms, 1/5. One stall. Ridiculous. Everyone has to take a crap here. They'd rather hit the bathroom than their RV. Don't have to pump the crap out if they don't need to. Considered browning a showcase RV after standing in a line of 3 men at the bathroom. These types of customers left some Willy's in the toilets as well, need more ventilation in The Room. TP is RV style (1 ply). read more

Camping World - Hamburg - Beautiful space. - RV Dealers Near Me - Hamburg, Pennsylvania

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My fiancé and I drove two hours to purchase an RV. The sales price online was $13,999 and they added over $5,000 in fees. Literally, over 1/3 of the price of the trailer was tacked on when we wanted to buy it. How is that legal? I will never go to camping world ever again nor will I ever answer another text, email or phone call from them. Imagine being told that the price of the item you want to buy is 35% more when you're ready to buy it. Edit: The auto-reply from customer care is hilarious. "That's not the kind of experience we want for our customers." It's your business model! You designed it that way! Don't advertise a 14,000 dollar RV if it's no where near 14,000 dollars! read more

Went to look at used campers. Our sales rep was literally drunk. Couldn't complete a sentence. She couldn't stand up straight. Then they send you in a golf cart with this person. Absolutely terrible experience. Do not recommend at all read more

This is not the forum to delineate the difficulties we have experienced with their service center. My recommendation is to do your research & ask others for their suggestions. Not all CWs are created equal. Their store inventories varies vastly between locations, also. read more

We purchased a new Montana fifth wheel, at the Harrisburg RV show, and we needed some parts, so we went to the Hamburg location to order the parts. Our experience with Tyler Schappell, in service was excellent . He was extremely pleasant, helpful, kind and lots of help . I would recommend this gentleman at this location for all the service needs you may need in the future. His handling of customers was excellent. Thank You Camping world for having a young gentleman, so capable of tending to your customers needs in such a pleasant matter! Thank you again Tyler Schappell read more

Very high prices! Rude sales rep! no inventory! It's not worth the drive out there Trust me

Dave Kepley was great. Passionate about his employed and the product. first time motorhome buyers, first stop, 2nd showing and sold! The whole team was like a well oiled machine. Knowledgeable folks! read more

Camping World - Hamburg - Front - RV Dealers Near Me - Hamburg, Pennsylvania

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We have been given the run around on a Motorhome. Our sales person Antonio was such a liar. The water damage inter the window was "just how these get", We did everything they asked of us. Get a letter, bring your trade by so we can see it, all of it an the after all this they sold the unit. This place is a rip-off. They say they will work with you but they don't! Stay clear Unprofessional, unethical, untrustworthy! RUN AWAY! read more

DO NOT DO BUSINESS WITH GANDER RV & OUTDOORS IN HAMBURG PA! 11 days ago we gave them a deposit of $1000.00 to buy a camper. After being there 9 hours we decided not to buy it. The next day we sent a letter advising to return our deposit, as by federal law we have 3 business days to do this. We spoke to a manager Sunday and reviewed other campers they had online but the payments would be too high, most just weren't what we wanted. We were told he would ask the finance manager to refund us. After 3 phone calls and conversations all week, we are still waiting to get refunded. As of today we are filing a complaint with Consumer Affairs, the BBB and anyone else I find to make a complaint with. I am tired of hearing 'Ill refund you but it takes 2-3 days.' Even our bank says it's long enough. FYI stay away from these thieves! read more

Just wanted to thank you for having the worst and most rude salesman I've ever encountered so I could go to another dealership with amazing service and get the RV I actually wanted. read more

Highly suggest NOT buying from here. We bought our camper for cash and still took forever. They did work on the jeep including installing a tow unit. When they went to hitch up realized the tech forgot the ball to actually pull with. Part of the agreement was they would store the camper until July. Come to find out they pay for storage. When we got to the storage place it was not opened nor were we registered like they said. We had the camper there for approximately 2 months, the camper has been broken into twice now and today we went to have items installed and found our propane canister has been stolen. Their response was sorry we will take that place off our list. read more

I felt it necessary to leave a second review. I went for my walk through of my new RV at Camping World in Hamburg PA. Eric (RV technicians) was assigned to us. As Kaitlyn, I couldn't ask for someone more knowledgeable, friendly, and informative. I'm new to RVing, and because of Eric, I can't wait to get started. He pointed out do many features, I didn't know I had. Hats off to Eric and Kaitlyn. read more

The new retail sales reps are very friendly and very helpful. They helped me with all of my inquiries read more

We had out camper delivered and thanks to Jordan, everything was taken care of. We did find a tear on the couch and once again, Jordan stepped up and had it repaired. I definitely would deal with Jordan again. I hope that the management can get the service department straightened out because they were the bottle neck/delay. THANK YOU JORDAN!!!!!! read more

Although I haven't purchased an RV or camper from Camping World yet, I'll gladly go back and deal with Braden Jones when I'm ready. Great salesman and very friendly. Thanks! read more

First contact was excellent, needed parts to complete the job... that's where the problem began! Our service advisor was let go we were informed when we called to check on the timing of our parts and service 2 weeks after our service. We were told George would be helping us. He said our parts were not ordered.. said would get them ordered. I then called back last week to ask about adding the purchase and install of a steering stabilizer, he said he would get the info and get back to me and order the parts needed for the original work. He didn't. Today, 7/1 I called to find out where everything stood...could not speak to anybody in service or parts, they could not find me in the system but was promised by Adrianna that somebody would call me back in a few minutes. It is now 1:23, no call back! Receptionist wanted to have somebody call me back, I said no. Held for Leyla who said she could not find us in the system and asked if she could call me backdate she looked for us in the system, I said no... 1:35. Currently 1:45.. no check in from her yet! 1:55 told by Leyla no parts were ordered! Asked to speak to Service manager Joe or GM Ryan. Was told Joe is in a meeting and is aware of the issues and will call me back when he is done... WE WILL SEE IF HE FOLLOWS UP BUT IN THE MEANTIME, LOOKING ELSEWHERE FOR RV SERVICE ELSEWHERE! read more

Camping World - Hamburg - RV Dealers Near Me - Hamburg, Pennsylvania

I would like to start by saying I am only sharing this on social media because I believe that it could possibly help another individual that may at some point being in, or going through a similar situation. I would also like to say that I do not recommend anyone specifically target any business unless they truly believe it is the right thing to do, and they believe they are 100% justified. With that I would like to try to briefly talk about an experience at a business called Gander RV/Camping World located off of Route 61 north coming out of Reading directly across from Cabela's. I would like to say that in all my many many years of business, and professionalism I have never in my life experienced the type of dirty, conniving, lie filled miss representation of fact, ever in my life. I will say that this business was filled with unhappy customers in their service department, and I witnessed one families unhappiness, and another person's unhappiness firsthand. I was there advocating for very good friends of ours with our own unhappiness regarding a situation that has gone back quite a long time. I'd like to express that out of all of the things I mentioned above there are many more unethical, unmoral, and deceitful and wrong things that have taken place just in our situation alone. I'd like to point out everything I'm stating is fact. I'm an advocate in the situation, and although I may be biased to some degree, I am also a professional that has spent the better part of half of my life in business. I witnessed, and was a part of multiple high-level meetings with individuals that do not deserve to be in the positions they are in based on their attitude, their language, and their inability to do anything towards rectifying a grossly miss handled situation. I will say that they tried to intimidate, they took no responsibility for their actions in a way that truly shows responsibility, and in summary I would say anyone that either has purchased from this dealership, is considering purchasing from this dealership, or is perhaps looking at somewhere to go for service or parts.... - I would recommend that you drive 100 miles out of your way if there is no other alternative closer then to give this business one penny of your hard earned money. They deserve this kind of a lashing even though I would typically be against this kind of posting on social media. I believe that they need those good employees that may exist within their business to see firsthand that the workings, dealings, and dirtiness of those above them is not worthy of their employment. I will be praying for three specific people to find a new place of employment, to understand, and to have revealed to them the dirtiness of this business and its practices in leadership, as well as any customers or fellow business people that may have to deal with them in the future. I believe in three individuals that I had a good contact with today that I believe admitted the wrongdoing, believe that resolution should come, and were obviously distraught by the way in which they were witnessing not only our situation be handled by management, but also the way other peoples situations were being handled by so-called management. I have never in my life been in a business where there was more negativity, severely disgruntled customers with valid reasons to be disgruntled, and such a lack of leadership and care for those that are truly writing their paychecks. It will always be the customers and the rapport and relationship you build with them in every aspect of a business that leads to the profitability, and ability to pay good employees to be employed there. Again this is Gander RV/Camping World located at 20 Industrial Dr Hamburg, PA 19526 read more

We bought a 2018 Rockwood Windjammer from Camping World in Hamburg, PA in October of 2023. The salesman, Johnathan Ortiz, was very helpful. We looked it over and it appeared to be in fairly good condition, except for the missing slide out awnings, which we intended to replace later. Sales was fairly high pressure to get the deal done that day, which we were used to. After agreeing on a price, there were a bunch of add ons on the contract. $995 for preparation and cleaning, which should be included in the asking price. they agreed to throw that in at our agreed upon price price. We scheduled to pickup the RV the following Monday. When I arrived at the scheduled time, I was told it had just been pulled into the shop and I would have to wait. Upon leaving, I noticed that the outside shower door was hanging open. It was cracked and the lock on it would not work. After checking, the tech told me they would order a new door and send it to us. He zip tied the shower wand up so I could get it home. Almost 2 months later and we have never received the new outside shower door. After getting the RV home, we decided to see how it was cleaned. By, am I glad I didn't pay that $995 for their prep and cleaning package. We probably swept 2 pounds of dog hair up from the carpet and furniture. We also noticed that there were no remotes for the TV's and entertainment centers. We called Camping World in Hamburg, PA and had to leave a message. No response a few days later. I called again and talked to someone in Service who said she would check and get back to me by the end of the day. No return call. Talked to the salesman who said he would check in to the remotes and get back to us. No return call. I finally found and ordered new remotes for the TV's and Entertainment Centers on my own. Also had to order new sink strainers, which were also missing. So, before the sale service was good, after the sale service and support was terrible. Make sure you check every last thing before you leave with your camper and get any missing/damaged parts promised parts replacements in writing before you leave. After you leave with your RV, don't expect any support. read more

After what could be considered bait and switch advertising, I decided to purchase a new camper from their lot. The financial disclosers are not prevalent or forthcoming. Abiding by their schedule for camper pick up was difficult. I paid $995 for dealer prep only to find items needing attention, including broken molding on the refrigerator door. 3 warranty issues right out the door. Salesmen and financial personnel are much more concerned about the monthly payment than giving all the pertinent numbers. I had to ask the interest rate because they were not forthcoming with the information. Nowhere on the final paperwork does it disclose the actual agreed upon sales price. Freight and dealer prep were added to the price, it and still did not equal the higher final price. My total experience with camping world has left me with a feeling of distrust and disgust. I should have walked away when my gut told me to and not stuck around for more disappointment. read more

In dealing with Camping World again, a complete let down in service. Our water pump which was working fine from April through May went. The check valve is bad. I purchased a warranty with the camper which I may never use because of the hoops I need to jump through. They want me to bring my camper in for a diagnosis from a certified technician. The last certified technician winterized (which is another story) my camper and couldn't get it unhooked from my new truck! They had my trucks rear end in the air using my power tongue jack and couldn't figure out how to get it unconnected (CERTIFIED?). So tell me how are the techs certified??? Then I have to bring it back because the warranty needs to process. So I need to take 2 days off from work to get this completed? If camping world owns the warranty company what is the disconnect if it is a certified tech, and their warranty company (Good Sam)? They say they want to win my business back and, they tell me they turned over almost all of sales and service employees, but all I see is a lack of competency in service and sales. DONT BUY FROM CAMPING WORLD. There are much better places to purchase campers with better service, warranties, and sales people that don't lie or stretch the truth. I ended up buying the part from Amazon because Camping Worlds prices are 20% higher for a person who purchased the camper from them??? Just plan terrible! read more

Me and my wife were looking at Motor Homes on Facebook and ran across a 2018 Winnebago Horizon that Gander RV in Hamburg, PA had advertised. I talked with Chris the rv sales person on messenger and also phone conversation and made him an offer and he got with Chad his sales manager and we finally come to an agreement. Me and my wife rented a car and drove 17 hours to Hamburg, PA from Mountain Home, AR. We meet with Chris and Chad his sales manager and we did a walk through on the coach and there were a couple of issues but we're taking care of By there team. We made a final offer on the coach and they excepted our offer. Me and my wife are very happy and satisfied with our purchase on our new 2018 Coach. We want to thank Chris, Chad and Ryan the General Manager of Gander RV for all of there expertise it was worth the drive!! read more

ZERO STARS - STAY AWAY We have been dealing with Camping World of Hamburg for over a year now and it has been nothing but headaches, poor service, poor customer service if any, and horrific workmanship. They deserve zero stars if it was an option. We approached Camping World to repair a crack in the fiberglass of our fifth wheel toy hauler last year. The crack was caused by a leak which froze during the winter months, creating pressure and cracking the fiberglass. Hamburg was able to get us on their schedule a few months from contacting them. The repair of the crack and apparently leak was completed by inserting a metal plate woven through the interior plywood framing and applying new fiberglass and painting the exterior. The exterior near the crack on roof seams and below cap were resealed. The repair held until this past winter when the crack reappeared and now interior paneling was bulging. We contacted Hamburg and we're told to bring it in. This was in January. Our camper was dropped off locked with fully charged batteries. From January through May (5 months), we chased via phone and email querying for updates with no response. On Easter weekend, we decided to pay a visit while in the area (we live 45 minutes away) and our camper was in the same exact location it was dropped untouched. We were promised it would be finished by May 1st for a trip we had planned. The work was finally completed and when querying what was causing the interior bulge, we were told it was never looked at and that they would need to order new panels. Why they were ordering panels when they hadn't even looked at doesn't make any sense. We waited 2 weeks for an estimate for the panels, chasing several times. I finally decided to pay a visit to just pick it up and confront the service manager. The panels were never even ordered. In fact he had to enter the camper before I took it to take a picture of what they were. So it was basically sitting there for 2 weeks and they did nothing. Upon getting the camper home it was discovered our 50 ft 50 amp power cord was stolen, all of our locked cabinets were unlocked for theft to occur over the 5 months it sat unserviced and our 2 optimum batteries were dead requiring replacement. In regards to the crack being "repaired" again, it is horrific. Take a look at the pictures attached. This is unacceptable. This is not body work. This is slapping globs of fiberglass over top of what was applied the first time and painting it leaving bubbles in the paint. You can see the wave a mile away. And the service manager agreed that it was horrible work. At this point, we decided to open up the interior wall ourselves and we discover damp, moldy plywood and foam. The leak was never repaired and water was still entering after they repaired it the first time. We found a gap in the sealant under the rain spout and resealed it. We tested it until no water was entering the camper. Disgusted with all of the above and now a faulty repair, we contacted Hamburg and also Corporate Camping World. The service manager asked us to bring it in. We advised the wall was now essentially exposed down to the fiberglass and it wasn't stable enough to drive. The service managers came to our home to discuss and look at it. This was when he specifically said, "I'm not gonna disagree with you on that" when we showed how horrific the body work was. They took pictures of the now dry interior and went back to corporate stating it was all dry and any water damage was from prior to their initial repair. We then shared our photos and videos with corporate showing water leaking in and soaked plywood. The response from Hamburg and Corporate is that they weren't told to fix a leak just a crack and their not liable. After all this and they do nothing. It's awful and we will be taking further action. read more

We felt that the RVs they had on hand were not of the best variety. They didn't even have ONE that fit our needs (a bunkhouse TT) to show us. We were shown several couples TTs and fifth-wheels instead. The brands we were shown aren't the ones on our personal list of preferred companies either. What's worse is that the salesman even asked for our IDs to run a credit check on one that we were only moderately interested in. That seemed awfully forward & pushy to me! Overall, we were not impressed. We went to another place closer to home and loved the treatment and selection that they had! read more

It is beyond me how camping world stays in business. I am new to the RV world as I have always camped with a tent. I purchased a new toy hauler in February of this year and had the WORST buying experience at the Ashland VA site. It took nearly six hours to complete the sale and every employee I spoke with for updates knew nothing and did not seem to care. I pulled the toy hauler home to PA with a new hitch that was improperly assembled and without one of the safety pins for the sway bars. My hopes that I would received better service for warranty work at the Hamburg location were today. The RV has been sitting on their lot for 22 days and NOTHING has been done. The warranty claim has not even been submitted. The excuse provided was that the employee quit. Unbelievably poor customer service, not to mention the poor quality product they sell - the solar panel, refrigerator, bunk bed motor, and back up camera did not work when purchased. If I EVER get this toy hauler back, it will go up for sale and I will NEVER deal with this company again. read more

Management is incredibly rude and poorly trained. I strongly suggest you take your business elsewhere. To get any kind of deal you have to join their club and that goes for sales and quantities. They also don't understand public accommodation laws. Won't be returning. read more

What wonderful service technicians and service writers . We were in a crunch situation, they took our RV in , checked it all out , spent a long time looking for the root cause . Charged us a very minimal fee ,as we were quoted . Would highly recommend the service department! read more

Very dishonest people!! RUN! They sold us an older camper that was beautiful but turns out it had mold some where in it. We tried everything, so they let us trade it in, walked away thinking we owe more but we have a brand new camper. Then we got the financial statement, we owe $20000.00 more then we realized. And yes both my husband and me were surprised. They said it was all explained to us and it's the extra!! I don't think both of us overlooked 20k. They are for the money, not the customers. read more

STAY AWAY. This place is terrible. We looked at a trailer, decided to get it, did the financing and got approved. Then they sold the trailer out from under us the next day. read more

I wanted to add an update to my existing Camping World Review. I had to take the camper back to Gander/Camping World in Hamburg, PA on 10/1/22 because the door came off the tracks again (after they said they had repaired it), and put a hold in the wall. On 10/3/22 I received an update that the door was repaired and they were waiting on a wall panel. It is now 11/20/22 and still no camper. I reached out on 11/14/22 and asked for an update but I have yet to hear back. read more

I bought my TT in March and had alot of issue with it. the Service is lacking along with the customer service is also lacking. i picked up TT today from getting all the Warranty work done and getting it winterize . When the new Service adviser and looked to see if it was fix and still found issue with ,they fixed it right away but i was there an extra half hour. The new Service adviser is trying her best to fix the problems that happen before her. Randy Noll read more

LESS THAN ONE STAR!!! Buyer beware!! after showing an interest in a motorhome thru messenger on their website and inquiring the best price available the automated pricing went from 138,000 to 137,609 which was a move in the right direction. after some text messaging with a sales rep to make arrangements to see the RV in person I later went back on their website to show my husband the pictures and the price was increased to 141,000 (that was an increase of 3,000). Very deceptive business practices!!! Would not EVER do business with Gander RV read more

Campers are extremely overpriced. Went to look at campers pre-approved for $35,000 and were only able to look a pre-owned or new ones that were way undersized for our family of 5. We went back during their "sale" event and looked at some of the same campers we looked at the week previous. The prices were jacked up from $35,000 to $47,000 and on sale for $41,000, as an example. Totally dishonest company. read more

BUYER BEWARE!!!!!!!!My husband and I recently purchased a "brand new " travel trailer at the time of the sale we realized that window trim I'm bedroom was cracked and they said they would replace it, locked for compartments did not work, they said they will replace, TV had a red line going down the front of it, they said that's a warranty issues they will get it replaced, the stove was missing a grill for top of it, this list goes on...... it has been a month and 1/2 and nothing has been replaced for us!!! I have called more times than I can remember and talked to at least 6 different "managers" absolutely nothing has been done!!! No one ever calls back with an update. They always have the same excuse, that they are very busy and will get back to us! They have the WORST custom service that I have ever dealt with in my life!!!! we paid over $50,000 for a brand new RV that they promised all issues would be fixed and we are still waiting on results. Think twice before you buy from them. They do not take care of their customers after the sale is complete!!!! We have a new RV that we can not use the stove because grill is missing and when it rains the mattress in the bedroom gets wet from the cracked window trim. Guess that will be another warrant issue now to replace the mattress!!!!!! Wish we never bought off them!!!!! read more