We went in on a Saturday after my friend being in contact with them via telephone the day before. The people he had spoke with were prompt and very helpful. Upon traveling to the store on a Saturday we worked with their sales rep, Rhett, who was kind, able to joke around and extremely patient. Theft showed us the camper we were looking at, listened to.all of our concerns, answered our questions and if he didn't know the answer her promptly got us it. We had some concerns that were addressed and asked to look at more campers. He was willing to help with no issues. He showed us other ones similar to what we had been looking at and didn't rush us away from others. When we got inside he was very kind, addressed out issues and was ready to make a deal. He made us all feel comfortable and welcome and didn't try to make us feel stupid or uninformed. This is definitely the place I want to buy from and Rhett is definitely the individual I want to do business with and hope we can. I definitely recommend doing business here, even of you have to drive the extra hour and half/two hours. Great experience and great staff!!! read more

Not going back to your store EVER because you are a ripoff! Not to mention customer service is the worse place in the store, attitude is really bad! read more

Bought a used camper, got it home and plugged it up, the air conditioner did not work. Called them up and was told they would make it right. But then was told that it worked when they checked it out and I bought it "as is"". Had to buy a new AC unit because an RV AC unit cannot be recharged. Don't let them hurry you through your own pre delivery inspection! Buyer beware. read more

Everyone was very friendly and helpful. The lady at the parts counter wanted to make sure the parts they had in stock were compatible with our AC unit. We waited maybe 20 minutes while she was on hold and then she offered to call us back when she had an answer. Sadly we never heard back from her, but were able to get the part from Amazon read more

The Camping World management reached out to me on this thread, as you can see, and offered to communicate to discuss my issues. Unfortunately for this Camping World, I am one of those customers where you only get one chance to earn my business. I dismissed the offer since it is likely more lip service and seeing the recent complaints, my assessment is probably spot on. There is a reason why this business is below the standard and why there are still complaints on how poorly they meet the customers needs. Read the other posts and judge for yourself. I will continue to follow this business to see if they make any progress to turn things around. read more

Camping World - Columbia - RV Dealers Near Me - Columbia, South Carolina

Shoutout to Corey! He is an amazing guy! He helped us tremendously during a time of need while we were out getting supplies after recovering from hurricane helene. I highly recommend this store. All the staff were very friendly and helpful! read more

Took our camper to get heater and minor things fixed. One hour later was called and said it wasn't under warranty. We said fix only the heater then. Three weeks later was called and stated nothing wrong. The bill was $505.78 for no work! They charged us 205, to look at the heater, 106, to look at a outlet, 92.50, to look at a Jack, and 92.50 to say the paneling need more staples! All this extra we didn't want! Bruce was no help and seemed confused and no communication between the service desk and shop! Horrible service and paid for nothing to get fixed! Save your money and do it yourself or go somewhere else ! Terrible service ! Beware ! read more

Camping World - Columbia - Receipt on how they charged and lack of anything done. - RV Dealers Near Me - Columbia, South Carolina

They communicated very well with us and aren't your typical, give you the run around type sales people. Dog friendly, give you a thorough walk through, explain everything in detail. Very satisfied that we were able to come home with a camper we loved without breaking the bank! read more

Worked with a sales person to buy a small camper. The day we went to pick up and pay cash, the sales person was gone and we discovered they knew nothing about our sale, I had a copy of the paper we signed. Asked to come back the next day, Saturday. Instead we made plans to return the following Monday. When we returned Monday we asked to check out the camper. My husband discovered many issues, the camper was dirty, etc. We requested that it be cleaned and the issues fixed. This also included a bolt that was broken off in the hitch! Waited then checked again. Still not clean. We were never given a thorough 'how to' on any of the equipment. We we're told it 'would be clean in an hour' when we'd already been there 2 hours. We told them that was unacceptable and they gave it a cursory cleaning. When checking paperwork I discovered the camper we originally signed for had been sold and this was another one. We had purchased insurance for the specific camper and had to go through our insurance company to change the VIN. Apparently they felt no need to tell us this bit of information. The people seemed nice enough, but extremely incompetent. Kept asking us to leave good? reviews. The paperwork guy was very helpful. The general manager seemed to be too busy looking busy. Never took the time to fully assist us. We ended up 'working' with various different people. A big mess overall. Discovered a trim piece missing after getting home. Called numerous times and when my husband finally drove down to check on it he was given a strip of trim but not what is needed. Told it may take weeks to get. Hmmm wonder why this wasn't caught in their inspection. Go elsewhere. We wish we had. read more

Last may I purchased a fifth wheel hitch from here and got a price from Byron. After I paid and was on my way home I realized that the cashier charged me the full price and not the quoted price. Mind you I don't live close and drove 150 miles to pick this hitch up. I contacted Byron 4 times which he promised a 150.00 reimbursement to my credit card and a year later have got nothing back. No way of contacting corporate etc. He won't return calls or anything. Don't purchase anything here without making sure you get the correct price. read more

Save your bank account and go elsewhere. They operate with a business plan that has only one intention.... Empty your bank account and fatten theirs. Bait and switch, rolling in added costs at closing time- Their 'suggested lenders' are in each others pockets. Best compared to the worst buy here pay here used car lot... All they lack are the polyester sport coats, cheap sunglasses and bad haircuts. read more

Found a camper of interest, jumped through every financial, bank and other request they asked in a timely manner. Was given an interest rate and a payment that did not match via text. The price being charged was way more. Was emailed, text and called by multiple people over and over. No resolution offered for their mistake other than wanting to know if we still wanted the camper. Scam artists, stay away! (Also, website states to ask for internet lowest price, it doesn't exist!). Would rather give zero stars. Will be purchasing elsewhere. Highly do not recommend Camping World of Columbia SC. read more

Overpriced parts, only 1 service guy & when we asked if they could help us Install our first sway bar hitch to ensure it's on right before we take off to Texas they said they're too busy. None of the guys seem to know much fo anything abt it, a customer actually was more helpful. He said his campers been here for 4 months and it's still not fixed...& lastly whoever built this place rly did not think it through bc it's extremely difficult to get in and out bc the parking lot is so tight. One guy was kind enough to help guide us out of the lot... read more

Talk about customer service! Adaiah Toothaker is the epitome of the salesperson you want and need in your corner when considering an RV or Travel (Camping) Trailer. From the first inquiry, Adaiah provided a service that was "Second to None"; he took the time to discuss my needs; financing and trade before setting out in search of the most economical and efficient unit that would encompass all the above. In no time, Adaiah forwarded a video of the unit he best felt met my needs while keeping in mind the financial constraints caused by trading in a new travel trailer for an RV which is what should have been purchased in the first place. After explaining that this Camper's World (Adaiah's Dealership) was over 239 miles away and that because the time to travel would impact my ability to make a follow-on appointment in Eastern North Carolina, it was critical that the agreed-upon transaction is expedited. We agreed on a time to meet and to my surprise, the unit was already pulled and being detailed. In fact, the service department had already installed the extra TV in the bedroom (more about the Service Department to follow). Within no time, Blake from Finance had the documents ready and even managed to find a rate of 1.5 points better than I had previously. While awaiting insurance documents, roof vents covers and bug screens were coordinated with the Service Desk. After explaining the need to ready the purchase with these items being installed; they took immediate action to ensure that the installation was completed in record time. It would be remiss not to mention the assistance received from Summer. She has the personality and customer service skills that make Camper's World a leader in the RV / Camping Industry. I am confident her ears are still ringing from the bell. Although I did not have the opportunity to meet the General Manager (Steve), he can and should be proud of all the aforementioned employees and provide kudos to each as well as to the Cashier and Greeting Staff who made an awesome impression. In closing, Adaiah is the one you want to connect with if you are in the market for a Camper or RV. His technical expertise and willingness to go above and beyond set him apart from his peers and others throughout this industry. Setting aside his professionalism; technical expertise; and customer service skills, Adaiah possesses the ability to get the job done without a lot of fanfare or minutia. Thank you for making this an awesome purchase experience and I hope you and the family have a very Merry Christmas. read more

Well things started out good communicating with sales, we were interested in a camper they had and then all the sudden all communication stopped. I did call and spoke to Jennifer, and she told me she would have the salesperson call me back....crickets. So we moved on and bought a new camper from Johns RV in Lexington SC read more

The mark up in price is high. But if you need it now, they probably have it. I have been using them for warranty repair because not all dealerships will do warranty work on a unit they did not sell. But, I feel like the business is chaotic and run poorly. Every time a warren try repair is made, something else magically breaks by the time I get home. I asked them to look at my roof edge to see if it is torn. They were already up there installing an AC unit. They charged me $54 for a half hour of labor to say it is a seal issue and not covered by warranty. They could have resealed that section for that much money. I have been disappointed in the staff and especially the service department. Once my warranty expires, I will take my RV elsewhere. In retrospect, I believe the roof tore where it meets the trim cap. There should be no gap between the roof membrane and trim cap. These guys are lazy and worthless. Don't bring your stuff here 2018 update: I avoided this place so long but AC capacitor went bad and it's getting hot. They never answer the phone here but today they called me back after I hung up. Guy said "Yes, we have the capacitor you need in stock." The price is double what it is online but it is hot. After 1.5 hour round trip, it's not the correct part. I have a dual capacitor and guy sold me a hard start capacitor. I'm not using a generator and my other capacitor is still jacked up. This store never fails to disappoint. read more

I liked that a lot of the RVs were unlocked, that way you could grab a peek without wasting someone's time and pretending to be a buyer in the near future. Let's be honest, sometimes you just want to window shop, and daydream about your future or that moment when you finally retire. Today, my life doesn't include purchasing an RV. But that will be different in the future. read more

Just to update potential victims of these scam artists - I went online to request information on one of their used campers and was told it is available. I was told that the sale can be completed in a few hours, with me driving away with my used camper at the end of the day. The only problem is, they do not legally own the camper I was asking about. I called SCDMV in Columbia and verified that the title is NOT in the name of camping world. It is owned by a private individual. It's safe to assume that all of their used inventory might be in the same situation. If you want to buy used, run away and shop elsewhere. If you're determined to buy from these criminals, pray that you don't get stuck with a huge bill and a lien on the camper that you're not told about. read more

I paid cash in April 2020 for a brand new camper that was a piece of trash. Finally after arguing with them got them to take it in to fix it just to make it worse then refuse to do anything else to it. So called corporate they came out fixed some so hopefully they fix the rest. But never buy from Columbia,SC. 1 Star is to high of a rating for them. This is a camper my daughter has to live in & she still has so much trouble out of it. So I pray corporate does her right. read more

I wanted to report a great experience with Camping World this morning as I had to take a big diesel pusher into the shop for service work. Ron did an excellent job doing the work as he is very thorough and knows exactly what he's doing. They were able to do the work quickly and efficiently. Anyone new to the motorhome\camping scene should know upfront that every motorhome and camping store is inundated with broken units that are not easy to fix. Camping World does better than any of them given how difficult it is to find good technicians and helpful staff to run the office. If you're looking for perfection in this industry, you will never find it. I dropped the motorhome off on Tuesday and I picked it up on Friday and everything was done perfectly. You can't ask more than that. read more

got flat tow hook up left my rv on the stabilizing jack when I picked it back up the jacks wouldn't go down the dude pushed me off told me to call up here in the morning I did, never returned a phone call to resolve the issue or schedule a day to bring it to be checked. I ended up taking it to DOCs RV repair and it WAS TWO FUSES THEY DID NOT PUT BACK IN in which they did I wouldn't had to take it no where . Manager has terrible attitude and wouldn't much even care to help kept saying it had nothing to do with them . Terrible experience here read more

I do not recommend this location at all. I bought a new fifth wheel from them in August. I have taken it camping for one weekend and had to bring it back to them for three problems that I do not blame them for but do however blame them for not repairing. They have had my camper now for five weeks. I have not heard from them once telling me what if anything they have been able to fix. I went to the location and was told they couldn't get parts, part of the repair doesn't need parts, the shower is leaking and all it needs is for the door to be moved over and resealed. They have at-least fifty campers waiting outside for repairs that they don't tell you about when you purchase one. The second issue I have with them is that when I purchased the camper the finance manager asked me about an extended warranty and told me it would add another twenty dollars a month to my bill,I agreed to it because the camper has slide outs and other things I have never had to deal with before. I figured this to be approximately $ 3,000. I did not get my bill of sale that day because his printer wasn't working. I went back four days later he handed me a folder with my paperwork in it and I quickly glanced at it and thought the final number owed was too high. When I questioned him he laughed and said "don't make the minimum payment ". I went outside and looked it over carefully and he had added $11,240 worth of services to my bill. I immediately went in and told him to remove everything which he did. But, they had already processed my loan through the bank and had received that money. It has been six weeks and I am still paying interest on that money. I have contacted their corporate office and was told she contacted them and they said it was removed but when I questioned them about the refund of my money she has stopped answering my correspondence. I suggest you shop elsewhere and question them highly about their service department, see how backed up they are. This place is overwhelmed and does not have the staff to keep up. read more

If there were a negative 5 star rating option, I would have chosen it! This place is an absolute joke. Brought our camper in for an estimate for repair. Never heard a word for 2 weeks so I called and was told they were "working on it". A week later, still working on it. I finally reached Dave Lauer, the service manager, who promised he would have the estimate within the week. After that all communication stopped. I called EVERY DAY for 2 weeks and left a messages on his voice mail. Crickets. Not one call back. I even left a message that if they were unable to do the work to just call me back an let me know so we can move on to somewhere else. Nothing. I have never encountered such unprofessionalism, inconsideration, and downright ignorance from a business before. Steer clear of this useless place! And to who ever reads this review....don't bother "thanking" me for it and to please email you with my grievances. If they gave me a camper, I wouldn't take it from Camper World Columbia. read more

Went just for advice, TP and propane, greeted by a young man named Vincent, super friendly and helpful, answered all my questions and sent us to the right guy to help with filling out tanks. Will definitely return. read more

We took our 5th wheel in to have the grey tank valve fixed, wheels lubed, brakes checked and the annual service done on the refrigerator. Vincent called us several times to let us know the status of the work being done. In less than a week the job was completed and we were able to pick up our RV. Notes were left both inside the RV and in the convenience center letting us know there was water in the fresh water tank so we would be aware when winterizing. All in all, we were very pleased with the service and would certainly go back to them for any future needs. We were most impressed with the phone calls we received; it doesn't take much to let a customer know what is happening and that is often forgotten by most service industries. read more

These guys couldn't make a repair happen in a timely manner if their life depended on it. They do not return calls, they never meet the dates they promise and have no since of urgency for anything. GO SOMEWHERE ELSE TO DO YOUR BUSINESS PEOPLE!!!!!!!!!! read more

Had a great experience with Chris Stewart in the service department. RV-40' serviced, couple things fixed--wires in a timley manner. Chris also spent time with me explaining things with propane, generator and 50 amp service I did not understand-----very helpful and informative. Will definately be back and reommend their service department. Smoke Matthews read more

I took my camper in for a warranty repair six months ago and the work is still not done. I have now lost an entire spring and summer of use on a camper that was less than a year old. My advice to anyone considering purchasing a camper is to find a better company to purchase from, this should not be difficult to do. As you can see from the reviews on yelp, my scenario is not highly unusual and in fact it appears to be sadly typical. I purchased a camper at great expense in order to take my young son on trips that he will remember for a lifetime. I have now lost a years worth of those experiences. If anyone has suggestions or experience in how to handle my current situation I would appreciate the feedback. I also emailed csteam@campingworld.com over a month ago with no response. read more

I started for the first time looking for a camper at this store to see what our choices of campers were. The first person I asked laughed and pointed to sales, this I did not appreciate. That was extremely rude. read more

Excellent customer service !! Great people Greg was very nice helpful and helped us find our dream camper read more

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Had the pleasure of working with Erik this week while shopping for an RV. He was incredibly knowledgeable and patient with the plethora of questions I asked. Haven't made a decision on if I will buy, but if I do it will be from Erik S and Camping World read more

We drove from Red Oak, TX just to buy our RV from this dealership, which was our very first RV, a Jayco Seismic 4212. Our salesman, Adam Dix, was amazing throughout the entire process! Every staff member there introduced themselves and were so helpful and friendly. We spent from 10am until closing time going through every inch of our 45' RV and never felt rushed. The Sales Manager (Steve) and the Service Manager (Mike) provided excellent oversight to ensure we were taken care of and all our questions answered. That great service continued on our trip home (15 hour drive). As we were leaving the lot at closing time, we received a tornado warning to seek shelter. The CW staff let us stay with them in the building until the storm had passed. This dealership has really earned a 5 star rating from us!! read more

I would give negative stars if possible. We bought the perfect camper from Camping World, Columbia SC less than 2 years ago. We had been looking for the perfect layout and we were so excited to find it. It was used and Camping World assured us it had been inspected and maintained and we bought an extended warranty just in case. Last summer, we found out we had a water leak and were told this was old damage and was covered up. We talked to the sales manager at Camping World and was told very quickly, this was our problem. He didn't even offer to look at the camper. We told him we would buy another camper from them if they would look at our camper and work with us. We were told they weren't interested. An interesting fact is the camper was owned by a Camping World sales rep. We could not believe the disinterest and lack of caring. So much for customer retention... read more

Brought my RV in for service to get several broken items repaired, which we covered by the warranty company. I called to schedule the repair appointment October 4. The earliest they could get me in was October 25, so I dropped it off that morning. November 14 I was told they were still waiting on some part numbers to submit to the warranty company. I called the warranty company the first week of January and was told they had contacted camping world twice: once in November and again December 20 requesting the part numbers and didn't receive a response. I was told it was going to take several weeks for the parts to come in, so I picked it up on January 7 to bring to Ford to address an engine issue. (check engine light came on with 8K miles on a 2019). February 13 the parts finally came in, while my camper was still at Ford. I brought it back to Camping World on March 14 for what I was told should be a day, or two. That was 3 weeks and I got it back April 5. They attempted to charge me $150 labor to "diagnose" a broken window shade and drawer clips, which I TOLD them we broken and I didn't want addressed since they weren't going to be covered by warranty. When I inquired about those fees, because I specifically said when dropping it off I didn't need them addressed, Alison said "Sir, do you work for free?!". I will NEVER be back and will warn anyone who will listen to stay away from this service department. read more

These are fake 5 star reviews!! Customer service sucks. Constant lies from the service department. Ask any camper about the reputation of camping world before you purchase anything from them!!! read more

Awesome experience. Everyone there was friendly and very knowledgeable. Our salesperson (Robert) was extremely helpful. They did not have the camper we wanted on their lot but Robert and another salesperson was able to locate exactly what we were looking for at our price point. Great job guys read more

I have waited 2 weeks to write this review because I was so furious and disappointed in the service I received on my camper. I waited 5 weeks to pick up my camper because I was told 5 times by Michael Murphy that the service dept was working on the camper when I finally discovered that they had not even pulled it in the shop to do the work. So, that is 5 time they lied about the work. Then after 4 weeks I went to see the service manager, Michael Stayberg , and he assured me they would begin the work the next day. Well, I went back 4 days later and he told me they were working on it. At this point I had been told 6 times they were working on the camper but all were lies. At that point I asked to see the unit. It was still sitting in the lot, not even touched. I told them to bring it around and I would take it to another repair shop. This is what I did. I am so discusted with this service and the lies told to me I will never have my camper serviced at Camping world again..there is an accepted culture of lies and deception associated with that facility. RV owners, stand aware!!! You have now been warned. I would not believe a word of what they say if my life depended on it. Jim Miles, Irmo, SC my phone number is 864 344 6892 if any of you need more on this unscrupously dishonest business. read more

This review applies to the service department. I made an appointment to have my SUV/trailer combination hitching reviewed. The vehicle tends to wander a bit in the steering when towing with Andersen weight distribution/anti-sway hitch & 6K lb trailer attached. The individual I spoke with to make the appointment assured me they could review it to see if anything was amiss, such as tongue weight distribution, hitch installation/setup, etc. When I got there for the appointment the next morning, they looked at me like I had four heads & indicated they "don't know what we can do" to help. While I was as the service desk they said "it looks like it's setup correctly". Presumably, someone must have looked at it while I was talking to the service folks inside. I asked if they had a scale so they could weigh the total, tongue and axle weight. They did not. Unbelievable. This is a large dealer of travel trailers and fifth wheels who installs hitches for both & couldn't measure weights? After a 5 minute conversation, it became clear that they weren't able to provide any insight on the setup I have so I left. Two hours wasted. For any hitch/towing/weight distribution issues, I strongly recommend you look elsewhere. This dealer is clueless. read more

As a full time RVer it can be traumatizing to have your home on wheels brake down far away from friends and family. We had this experience recently and fortunately were towed to Camping World. We became their parking lot guests for five days and nights! Everyone from sales to service was incredibly nice to us during our ordeal! We appreciate the hospitality and the speedy work in getting us back rolling around this great country! Our fur baby Mac is also thankful for everyone's kindness to him! read more

Initial contact via internet went well arrived at Columbia SC camping world and was assigned a sell agent. He did a nice job taking us around to the size and style camper we were looking for. Decided on a camper and then comes the part of working the price not as bad as buying a car but yes the are working the numbers behind the counter just as a car dealer does. Had a trade camper at was offered $7200 which was $2500 lower than blue book. the camper had a small spot in ceiling from a leak which was not bad and they found the hot water heater needed a new regulator. So in the end they the screwed me out of $1200 on my trade saying it needed all this work Blah blah blah... BS.. Ok so then i see it listed on their website for $12999 and nothing was fixed.. typical used car salesman setup.. now i had bought a new camper and here comes the total failure in everything.. the blue shirt salesman dump everything on the technicians working the 100 degree SC heat to walk you through the RV explain everything etc.. he did a nice job as best as he could. i left there with my weight distribution system not properly configured, lights not hooked up and my license plate still on my old camper... total failure in safety for the customer!!! So i get the camper home and find the inside a total mess with metal shavings all over the inside cabinets, sticky grease crap all over the floor total mess, the rv never had been cleaned at all.. freaking mess at best!!! so bottom line know your #s don't budge on your trade, do a detail walk through before leaving, know your weight distribution system setup because these guys don't have a freaking clue how to set it up!!! they are moving 150-200 campers a month so you're just a # the faster they move you the faster the next guys is paying them $$$ go somewhere else that cares about its customers!! read more