Charged nearly double. Get estimate in writing! Company left my yard a mess- refused to fix a gas…read moreline that was struck and ruptured. This left my family in sub zeros.

They are prompt and reliable. Polite workers also. Have used…read morethem multiple times and referred others to them as well.

Good service, polite worker. Quick and clean. Only problem…read moreis that they do not publicize their prices They have increased their prices two years in a row and do not tell you the cost until after they are done. They do not want to take check now they bank wants social security numbers and wants to know what the .oney is for to gdt cash. There is no recourse for cash if something goes wrong

Recently moved to a new home in the area. Septic tank hadn't been serviced in over 15 years as…read morewell as we couldn't locate the tank. Called Mr. Cooper late in the week to schedule for Monday weather permitting due to excavation. Mr. Cooper promptly called me at 630 am Monday as we had previously discussed to confirm coming out since weather was holding out. He told me would be out between 8-830. Showed up at 8. Located our septic, inspected, cleaned it out and had riser pipes installed in a few hours. Was able to get back to work at 11am. One big headache taken care of.

John has been out to service our septic a few times over the years and even came out on short…read morenotice when we had a back up. When he couldn't fix it, he called a guy who could and waited there to make sure the job was done right before leaving!

Very fast friendly and helpful!! We had an emergency service request on Thanksgiving and they were…read moreable to make it to our house within an hour and pump the septic system for us! Thanks so much for the assistance and fair price even on a holiday!! Will definitely use John's service in the future and refer friends/f

Top notch, very professional and personable. Prompt and caring…read more great job, Joe! Call Miami Valley Septic.

Mr. Baumgardner was very professional and didn't mind taking the time to educate me on my septic…read moresystem and answered every question I had. His price was upfront although he added that he'd couldn't be certain of what he'd find once he removed the top from the tank. He was very friendly and engaging, was not crude or foul-mouthed, and was a pleasure to do business with. He is the owner of his own small business who I'm glad I supported. I recommend him to anyone needed their septic system serviced.

I've worked with this company for years and found them to be responsive and professional We have…read morea business to business relationship, and this is a relationship we value!

This is a great company with amazing service! Very professional to the service provider to the…read moredispatcher!

Excellent Company, Excellent Worker, Bryan! Bryan was very…read morekind and very professional and very knowledgeable! Bryan did an iron filter check on our rental home! Excellent job by Bryan!! Highly recommend Bryan and Massive Creek Plumbing!! We are renters now, but we will be purchasing our home soon! We will be happy to call Massie Creek Plumbing for our new home! Thank you so much, Thursday May 2, 2024 Eileen and Bill Sunny Drive Beavercreek, Ohio

Did a good job . Service fee was $89 , labor fee was $199 per hour, part fee was ok but when I…read moretried to pay with my credit card was informed that I would be charged 3 % extra . I felt that this was overkill since the total bill came to $370 for an outdoor faucet replacement ! Not a deal killer but just a poke in the eye .

I can't say enough good things about my experience with All Drain…read more My drain backed up on a Saturday afternoon. I called All Drain and an hour later they showed up and quickly and efficiently cleared the tree roots out of my drain line. They were reasonably priced, even with the extra charge for a weekend appointment. Johnna, who answered the phone, was extremely pleasant and she gave me a good idea of the price before they came out. Dalton showed up and was super fast and knowledgeable. Before I knew it, my drain was clear and my weekend was saved. I highly recommend this company. I'm so relieved to have this mess taken care of so quickly.

We have been a loyal customer with all drains for over three yrs at our business we loved there…read morework we had an emergency today we have always been billed with nooooo problem I called today took lady 20 mins said we never been there before I said I'll meet u when u come to pay she demanded a credit card over the phone with no estimate time coming to the business to unclog women's bathroom we been in business since 1953 with no Gurantee to come tonight still demanded a business credit card this has never happened to us am so disappointed in this after being a loyal customer

This company provides verbal estimates, but then charges 60% more when they invoice. In this day…read moreand age, there's no excuse for providing a written estimate before doing the work.

From the owner: Specialized in CIPP (cured-in-place-pipe) installation and pipe bursting. We are proud to offer…read moretrenchless solutions to your underground issues. If we can't fix it we'll find someone who can. Although there isn't much we aren't willing to learn to fix if we do t already know how. We have been working in the drainage industry for over 12 years. We have experience in working with industrial and residential sewer repair. Let us help solve your problem!

Benjamin Franklin Plumbing 125 W. National Rd…read moreEnglewood, Oh. 45323 (937)898-8661 or (937)753-4155 Price Dispute: Plumber said, he would use the Hydro Jet & Camera ($1200) to clean drains by going through the pipe on top of the house. He got on top of the house but the hydro jet or camera wouldn't fit the pipe. So he came down & checked the main drain which was clear & ended up using a snake to unclog the shower. The problem is he still charged $1200 & only used a snake. Called & spoke with receptionist for manager to call me to discuss & no call yet. It does not cost $1200 to snake out a drain- Google it !!! 1-14-26

So our water heater goes out. We have Ben Franklin Plumbing out. The tech dumbs water all over…read morebottom cotton while changing elements and thermostats. Of course "buying new is best option." Finishes and says I spilled some water cleaned it up with shop vac (which was full in the laundry room 12 gallons full. At this point it burns the new wires and trips the circuit. No hot water right. In that time my garage floods. The garage is like many next to the room water heater is housed. "Weird" we call back out the number now 4 days without hot water. As you will see in videos I'll start to post he admits fault. At this point we are now told we will give you back your money but you need to get a new company. Through the process we learn we are being charged in a "members plan" that simply no one ever came out and the tech admits the tech was "no longer with company because he was dishonest". I have called to speak with said manager Brandon no answer. I called to speak with his boss oddly no return call.

I used Joseph Tree Services to remove a large white pine, grind the stump and remove the debris…read more They came highly recommended by a friend. While their actual tree take-down and stump grinding was done well, the removal crew arrived early morning the night after a torrential downpour. When they arrived, they should have seen the wet conditions and left immediately and called to reschedule. Instead, they put down heavy, rubber lawn "protectors" which only served to damage property. Yes, there is a clause in the contract stating they aren't responsible for lawn damage, but this was negligent damage. Something completely different. They also trespassed on my neighbor's lawn - which they didn't have the authority to do and most of the damage was to his lawn. I don't know what happened to my flowerbed edging. It looks like they dragged the tree trunk through it, completely demolishing it. On a positive note, Charleston, who did the stump grinding, was a delight. After the fiasco damage from the last crew, he carefully followed my instructions on where to drive and place the grinder. He even took extra time to remove more of the pine chunks after I asked him to do so. I did ask for and received a discount on the invoice, but the main point is the damage should not have occurred to begin with had the tree removal crew noted the wet yard conditions and rescheduled. So, if you hire this company, be sure you are home when they arrive so they don't trespass on your neighbor's property. And if conditions are not ideal for the work they are contracted to do, that you intercept them so they don't damage property as much as they did with me.

My neighbor and I had a mammoth maple tree right on our property line. It had probably been there…read morefor hundreds of years. Watching this company remove the tree was one of the most professional things I've ever watched. These guys are as skilled as it gets. Knowledgeable, safe, and efficient! You seriously could've set a China cabinet beneath this tree while they cut it down, and it would've been unharmed. Not to mention, we are in Clintonville, where space is extremely limited to get large equipment maneuvered, but these guys did it without missing a beat.