We had an urgent situation with a whole house clog while my wife was 40 weeks plus a few days…read more.. Tim and his team responded quickly, and very courteously, to our situation and fixed the issue. The plumber on site, Ernesto was fantastic! He explained what caused the issue and how to avoid it in the future. I feel fortunate that we will be able to find someone that did what they would say they would do, when they told us they would do it. Unfortunately that's not always the case. It's good to know there are still contractors out there you can trust. I highly recommend Tim and his team and will have them on speed dial for any future needs.

Nearly criminal pricing…read more My 65 year old mother called to have them come clear a plugged toilet. After arriving nearly two hours after she expected them, they told her they couldn't do it without removing the toilet and it gave her a quote for over $900. She called me and I told her to send them on their way. They charged her a $200 service charge and made her feel ashamed for not going through with the job. I called another plumber I've used before and they quoted $250, so I scheduled them. When I called and spoke with Tim, he tried to explain to me how difficult of a job it would be to remove the toilet and clear the line. After questioning him, he admitted it would likely take under an hour. He then told me that he didn't quote $970 that he actually quoted $790 or something of that nature. I don't believe him over my mother and if you are willing to change your prices that quickly you know you're being unethical anyways. TIM, I'm a man of my word and I promised you a 1 star review. Stop ripping off senior citizens with your outlandish quotes.

Great service and pricing on my gas tankless hot water heater. Thanks Thomas! Super fast response…read moretime as well!

Need our water heater to be looked at. They came out the next day and were able to replace it on…read morethe spot. The men were very helpful and answered all questions. They're not cheap but they were quick and efficient and able to get us up and running within 1-2 hours.

I left a message about a serious water leak before 7A - heard from Nestor within 10 minutes and a…read morecrew were on site by 8A. John and Clay turned to and resolved the situation professionally and in short order. These young guys know what they're doing and are straight shooters - I'd recommend them to anyone!

$89 to bring someone out for an estimate that then quoted $600 for replacement of faucet. Faucet…read morecost $300 and 20 minutes of my own time. Would have used the company if they provided a more reasonable quote

This review is for the excellent work done by The Clean Plumbers in Tampa and St. Petersburg. After…read morereceiving unusually high water bills from the City of St. Petersburg, a city inspector checked my water meter and advised me that I likely had a leak. I called The Clean Plumbers. Eric came out promptly, diagnosed the issue, and clearly explained how the work would proceed, including cost estimates and permitting. The plumbing team, led by Luis, with technicians Jackson and Carlito, did outstanding work. They had to cut through four inches of concrete in my circular driveway to run a new plumbing line to my house, and they handled the job with professionalism and care. When the work was finished, they repaired the concrete so well that it looked new. I am truly grateful for the excellent work of Luis, Jackson, Carlito, Eric, and the entire Clean Plumbers team, and I highly recommend them.

ATTENTION VILLAGERS!! Dove Plumbing is now owned by The Clean Plumbers. The Clean Plumbers is…read moreoperated out of Southern California. Had an issue which required some trouble shooting. Had 2 different techs from The Clean Plumber out to tell me the same thing. "We will get back to you". Of course they never did. Much like Frank Gay Services, they are only looking for easy , fast fixes. Thankfully our electrician turned us on to another locally owned plumbing company (see next review) who sent our a delightful guy who took his time and figured out the problem. Yes, The Clean Plumber is new to the area, but why waste your time and money?

They came out in 2 days and did everything in a couple hours. Brandon replaced my hot water tank…read moreand garbage disposal (which was a last minute add-on) The quote was very reasonable. We did have an issue with the permit (where I live it's required). The office person was annoyed and it showed, but resolved the issue. I would still recommend this company highly because the guys were great! Price was great!!

I needed a plumber and several responded when I used the AI helper on Yelp. I asked for license and…read moreinsurance information and this plumber gave the information immediately. I had already chosen another plumber and didn't use this service. But needed to say that they provide information upon request regarding their company and that's a + plus + in my book. They provided a licensed number for their business

I decided to try and replace my shower cartridge on my own last week. I've become pretty handy. But…read morebeing that it was 20 years old and very stuck, I spent my whole day off wrestling with it just to have to break off. By then It was 4:00 on a Friday and I started to panic. My wife would be home soon from work and I couldn't turn the water back on until it was fixed. I started calling plumbers just in case. Most weren't answering phones, were out of service, or couldn't get to me until Monday. I tried True Plumbers first and was put on hold. I waited a couple of minutes and no one picked up. So I hung up and called other plumbers. After not getting any good answers, I tried them again. They had one of their plumbers call me. Josh was working on a job in Lakeland, but said he could come out to me that evening. I talked to him about what was going on and what I was doing to fix it. He told me I was on the right track. He encouraged me to keep doing what I was doing (because it was exactly what he would have to do). And for him to do it, I'd have to pay the service fee + parts and labor. Not cheap that time of the day or week. Lucky for me, my wife got home and saw I was totally exhausted and frustrated. She took over trying to get the rest of the cartridge out. Josh told me to check back in with him in the meantime if we needed him. He was still planning on coming later if we couldn't do it. Probably a good hour later, my wife got the rest of it out. Let me tell you we shared a huge high five and there was much cheering in that shower! lol I called Josh back and let him know we did it and he didn't need to come over. But I was so grateful for his advice. Sometimes you just need someone to tell you you're doing it right. If we have any other plumbing issues, I'll call them again for a quote.

They charged me around $340 dollars to hook up the fridge water line to the wall. One of the two…read moreplumbers was very unprofessional and disrespectful. Had a new fridge put in and the guys who put in the new fridge said they couldn't touch the water line of the old fridge and that the valve from the wall needed to be replaced so that the water line from the new fridge could be connected, and to call plumbers for that. We called them and they arrived an hour earlier than their estimated time range. Long story short, the plumber guy said replacing the valve in the wall wasn't necessary and the hose from the valve could be connected to the new fridge. He said this to me like I was a moron, which I don't know much about plumbing, so I'm probably a moron when it comes to that stuff. But the way he said it and looked at me rubbed me the wrong way. He then puts a fitting thing on the fridge hose and connects it to the valve hose coming from the wall. It takes him maybe a minute to do this. He tells me it's gonna cost $340 or something close to that. I ask why so much for having done so little, he said he had to drive forty minutes and says it like it makes total sense and I'm the idiot for asking such a stupid question. I will never use their services again.

Alvarez Plumbing has serviced our home twice in the last year, for two unrelated issues. Our most…read morerecent technician, Jacob Fox, came to service our A/C unit. They are very reliable and do great work.

Update review: responding to the owner…read more I want to correct several points in this response because your company's internal notes do not accurately reflect what occurred in our home. First, I have never disputed that the capacitor tested poorly and needed replacement. That is not the issue. The issue is how the overall service was presented. We called for an intermittent ticking noise while our AC was cooling properly. Multiple components were presented as the solution associated with that concern, yet the original noise was not properly identified or resolved. That distinction matters. Second, your statement regarding the refrigerant does not reflect what was communicated to us. My husband knew the price per pound. Cost was not the reason he limited the refrigerant. He specifically asked your technician how much refrigerant the system needed, and the technician responded that he did not know and told my husband to tell him when to stop. My husband stopped him at two pounds because he was being asked to authorize an unknown quantity without being given a clear target. We strongly dispute any documentation suggesting otherwise. Third, although your technician mentioned a possible leak and used electronic detection equipment, no leak was located. Your own subsequent visit also failed to locate a leak. The independent company we hired has likewise been unable to identify the leak your original technician suspected. That company has had to continue diagnosing and monitoring the system. Saying that additional refrigerant was later provided "at no charge" also does not erase our concern about how the original service was handled. By that point, our home was experiencing cooling problems that did not exist before the original appointment, and our family had already incurred additional expenses, including two nights in a hotel with our minor child. Regarding the signed paperwork, this is also part of our dispute. The documents were presented electronically and scrolled through for signatures. The technician's detailed narrative was not individually reviewed with us before signing. Therefore, repeatedly referring to a signature does not resolve our disagreement about what was actually said and communicated during the appointment. We have never asked Alvarez for financial gain. We asked for a reasonable refund so that we could apply those funds toward properly addressing the system with the company now assisting us. We were even willing to discuss Alvarez retaining the reasonable cost of components that were actually necessary. I understand that Alvarez chooses to stand behind its technician and internal documentation. We stand behind what actually occurred in our home. Those are two different accounts, and repeating the company's notes publicly does not make our experience untrue. We contacted your company for a noise not because our home was hot or because our AC had stopped cooling. What followed was a confusing, sales-driven experience, disputed documentation, refrigerant added without a clearly communicated target, additional service visits, additional expenses, and ultimately a loss of confidence in your company. We attempted to resolve this privately and requested what we believed was a reasonable resolution. Alvarez declined. At this point, I will not continue debating the same facts publicly. I stand by my review and my account of our experience. Any remaining dispute can be addressed through the appropriate consumer-protection and dispute-resolution channels.

Had an emergency situation that needed the water turned off to the whole house over the weekend…read more 1st Choice was referred by a coworker. I called in the afternoon and it was fixed the next morning. Quick and professional and didn't mind all my questions (I'm always trying to learn new stuff). Will definitely be my go-to from now on!

I've used them a few times. Very knowledgeable, great customer service, honestly just the best…read more Very hard to find good work these days and these guys out perform everyone.