Mistreated my dogs by leaving them in their urine. Jazmine the manager brushed aside the fact. I received my girl dog back & she developed an infection. I contacted the owner & received nothing, but excuses. My wife had to throw our pets blankets in the trash because they retured them smelling like urine. You people should be ashamed. We trusted you to care for our pets and you failed. read more

Camp Bow Wow Katy - My poor Maggie was lefted soaking in her urine. Thanks to the neglect from camp bow wow katy - Pet Groomers Near Me - Katy, Texas

Camp Bow Wow, Katy, is the bomb! Our story begins about 12 days before Christmas. Sue takes our boy to our favorite local dog park. While there, someone gets bitten and Sue goes to help him with her first aid kit. While she's doing that, a different dog attacks ours and seriously injures his ear (those owners high-tail it out of the park without offering assistance, but that's another story). Sue takes our boy to the vet, they bandage him up and things seem fine. Unfortunately, a few days later, the wound opens up and begins to gush blood. Our patio and the back seat of our car look like a crime scene. To avoid making a long story even longer, we made multiple vet visits (including one to Gulf Coast Emergency Clinic at 1:30 am) and the bleeding was finally under control. Apparently, the other dog severed a micro artery that runs around the circumference of his ear. It is very difficult to control and surgery was a distinct possibility. We had long standing plans to travel for Christmas. We were now 3 days pre-departure and preparing to cancel our plans. Enter the amazing folks at Camp Bow Wow, Katy, led by General Manager Jazmine Morillo. Our boy was wearing a full head bandage and cone of shame. It probably wouldn't be safe to allow him into the big yards with all of the other dogs. Jazmine said, "No problem!". Notwithstanding how busy they were, they agreed to the labor intensive solution of keeping him in his cabin and allowing him out in the yard during mealtimes and other breaks. When his head bandage started to loosen, Jazmine said, "No problem!", went to the store to buy bandages, and re-wrapped him. When our vet said that he wanted to see him before we returned, Jazmine said "No problem!" and took him to the vet for a check-up! We've known the Katy location manager, Laura, for as long as we've been going there. She is a compassionate ball of energy. She always answers the phone and greets guests with genuine enthusiasm. You can tell that she really cares about all of the dogs in their care. This time around, she kept in touch with us regularly during our trip, sending updates and photos. The peace of mind was wonderful. This is so way above and beyond the call of duty, during one of the busiest boarding weeks of the year, that it honestly boggles our minds. Our boy is now healing up well and we were able to make our Christmas trip. And while he was a little sad that he couldn't play with his friends in the big yard, he can't wait to go back! So, if you need to board your dog, or have day care, training or other dog care needs, do not hesitate to use Camp Bow Wow (they have a second facility in Kemah). The entire staff is amazing. Whatever the highest recommendation would be, I'd add a star!! read more

We have a crazy lab and she absolutely LOVES coming here. She gets super excited when we tell her she's going. The staff is wonderful with her. They all know her by name and are excited to see her. I highly recommend Camp Bow Wow. read more

The staff at Camp Bow Wow are always welcoming and friendly. I like the videos so I can check in on my dogs. Easy check in and check out for boarding and day care. My dogs come back perfectly normal and happy! read more

We have had nothing but an awesome experience with Cam Bow Wow Katy. We feel very confident that they take very good care of our two big dogs. We have a Lab and an American Pit Bull Terrier and they enjoy every minute of their day care and boarding experience with Camp Bow Wow. Jasmine needs a raise - she is AMAZING!!! read more

Always attentive to details and instructions. Organized and clean facility. Employees always helpful! and I love the app I can download to access cameras to see what my dogs are doing. read more

It was a last minute decision to board our dog at this location. I'm very happy I did. I was able to see my dog on the pet cams at all times except when she was sleeping. They offer all day play and cageless suites. read more

Was recommended on FB and I'm glad I found them. Nala ( our pup) loved it here! And I loved stalking her all day on webcam. Signed up to bring her back to " camp" and can foresee lots of patronage from us. Every staff member from on the phone to in person was incredibly nice and thorough in explaining every detail of daycare. Two thumbs up from us! read more

Love this place. I have left my 4.5 lb baby girl here numerous times while I have gone out of town. It has brought her out of her shell and taught her to play with other dogs, even though she is still learning. And I love I can spy on her while away. read more

Absolutely love this place. Jazmine explained everything to be expected and she was right. I love that they can play all day and are not cooped up for 23 hours a day. If you are a parent who doesn't like rough housing and is worried about every little thing go to a regular kennel. These may be our fur babies but they are still dogs and they do rough house. I definitely will continue to go here. The staff is awesome, Jazmine is awesome and I am so happy we have this facility near us. I loved I could watch my dog on the cameras. This is the best place ever!!!!! read more

We have been bringing our dog here for over one year without any issues. The check-in is easy to use. We keep our shots up to date. So we made an online appointment and called to follow up. I was told all was good. So I bring the dog in with new shots and a very smooth young lady asks "has she had a flu shot." I said no and I didn't know that would be required. Why wasn't this asked yesterday when I called to confirm? The snooty young lady said I cannot admit your dog. So they returned her! Needless to say I felt we should've been notified of this requirement long before showing up and attitude goes a long way. We will not be returning. Thank goodness there are many quality dog care centers in our neighborhood. Will not be returning. They will say they've required this since 2016. Well I been bringing my dog since 2018 and it wasn't an issue. Explain that! read more

My dog loves it here! I've been very impressed with the staff and the facility, everyone is very nice and remembered my dog by name after only one visit. And I love being able to check in with the webcams throughout the day. My dog usually doesn't let me out of his sight but he is so excited to go to day care that it doesn't even phase him when I leave. Check-in is always quick and easy, which is great since I'm always running late. read more

Our forever Doggie daycare! Hands down to the staff at Camp Bow Wow. While I'm at work I take a peek at my phone to watch her play and every time I watch my puppy Kiki she's having a blast! They take very good care of Kiki. I'm very thankful with CBW! If it wasn't for them I would have one really active puppy at home alone. read more

Loved are whole experience from the moment I call to make the reservation to the moment I pick up my sweet baby girl. Their attention to detail, commitment to the safety of our sweet family member. Couldn't recommend them enough. Thanks Camp Bow Wow!! read more

We love the open play concept and interaction that most boarding facilities charge extra. Our dogs are usually stressed out after being boarded in a kennel for a long period of time. Our dogs could not have been happier and calmer when they returned from day camp and a weekend stay. The staff take the time to explain everything to you and provide you feedback on how your dogs ate and played. The best part is being able to watch our dogs on their free live stream camera. It's so reassuring to be able to see our dogs and know that the staff is taking care of our boys! Check this place out and you won't be disappointed. You owe it to your pets to provide them a place where they will be happy and meet some new friends when you go out of town. read more

My dogs both love CBB. We were able to leave town twice without worrying, knowing our dogs were in great hands. It isn't cheap, but you get what you pay for and our dogs love the all day play adventure. My kids loved watching the dogs on the cameras from our vacation. We definitely will use Camp Bow Wow again. read more

We LOVE Camp Bow Wow in Katy! When we have to leave town, we much prefer that our fur-baby be in an interactive group rather than isolated in a kennel run. The staff knows to read her mood and take her back to her quiet bunk when she needs a break! It doesn't get any better than that. The whole place is immaculate. The staff is friendly and knowledgeable, and we know that our pup is in VERY good hands when she goes to camp. read more

I am so happy I found this pet facility!!! They have top notch customer service towards us, as well as our dog. The dogs are able to be out of their kennel while they stay while playing and interacting with other pups the same size. The best part, you are able to watch your dog on live feed cameras having a blast. It's an amazing facility for social dogs, and a wonderful alternative to have the traditional boarding of dogs being crated the majority of the time. The staff there does a great job during the initial "interview" explaining how things work and how the facility runs. Camp Bow Wow is so awesome. Must have for pet owners who have social dogs and need boarding or dog day care. Very affordable! Every time I've seen my dog on camera she is romping and running around having a ball. Thank you for giving us peace of mind with our furry family member! read more

Our two mini schnauzer's were there on Friday. They took great care of them and when we looked at them on the camera they were always running around having a great time. They came home completely tired. You can tell that they had a great time and enjoyed their camp experience. Great job Camp Bow Wow! We will be back soon! read more

Management made time for us even though their was a scheduling error. She took the time to go through everything Camp Bow Wow provides even when things got busy. This was probably the most reassuring place my faince and I have been to in Houston. read more

I have never felt comfortable leaving my dog anywhere until I met Jose and the entire Camp Bow Wow staff!! I love that I can always watch my pup on the cameras and they always keep me up to date on how she is doing while I'm away! I can't say enough great things about Camp Bow Wow Katy!! :) read more

Camp Bow Wow is our new favorite place. I have never felt more comfortable leaving our dogs in the care of a boarding facility. The facility itself, along with the AMAZING staff make this business rock!! I'm generally skittish about leaving my animals somewhere, but not here. We have nothing but kind words to say about the owner and the staff, and we will be loyal customers for a very long time! read more

The great things at Camp Bow Wow: Personal attention to all the dogs Informative and conscientious staff Assurance and feedback to pet owners Pets not confined to dog run (crate) but encouraged to play and be active read more

Camo Bow Wow is awesome!!! Clean place and great people! My sweet dog hates being left home alone. Although she doesn't play with the other dogs at camp, sitting and watching them has really helped her. And knowing that she is safe and being taken care of while I'm at work, has also really helped me!! read more

I took a tour of their facilities this week. It was so clean and we'll organized I asked if they could come do the same at my house. All the staff was friendly, helpful and knowledgeable. Jose gave me lots of great information for training, grooming and caring the dog we are planning on getting. read more

Brought my dogs to a place that would be nice for my dogs... Far from the truth! I was out of town and watched them on camera. They are sm dogs.. We're suppose to be with sm dogs, they were mixed in with bigger dogs! One of my dogs was at the door 4 days in a corner! There was no attention what so ever, the workers just walked back and forth the whole time they were there. To make things even worst I picked up 2 sick dogs ! Both had kennel cough! One of them was very sick! Took him to 2 vets. That 4 day stay cost me over 500.00 with vet fees,med. the worst thing is that my dogs were totally depressed and sick! Worst experience ever! Think a lot of the reviews are fake. It's the manager and people that work there holding there dogs. The said there not allowed to hold dogs or play with them! Think twice before you leave your precious pets! read more

First class facility and staff that truly make boarding fun for the pets and stress free for owners. It's the only place I'd leave my Chewie. From the moment you walk in, you can tell all the attention is focused on the pets. Staff is friendly and smiling, and video monitors show the proof that the dogs really are having a great time. Camp Bow Wow is the best! read more

The staff is so friendly and make an effort to get to know both you and your dog! The building is super clean and organized. The staff are always watching the dogs. I would definitely recommend camp bow wow to anyone who has a dog! read more

I dropped my dog off for the interview to her boarding. Jose took us on a tour and were impressed with the attention to detail to their process and their facility overall. The facility looks fairly new. The entire place looked clean and well kept. The concept of offering live camera feeds to their customers is reassuring my dog's in good hands. Overall, a great experience and great service. read more

Excellent boarding services. Extra clean facilities. Very caring management and staff. Felt very comfortable that my girls were in good care. Love the fact that they are not locked in their confined sleeping quarters throughout the day. They got to socialize during the day and i could monitor them from my cel phone while away. Will strongly recommend it. Keep it up, Camp Bow Wow! read more

The team was very accommodating to my needs and more importantly to my dog's needs which I appreciated and thank you for the great service provided to my puppy:) read more

Just had my dog board for the first time last night. They also gave him an oatmeal bath and they did a better job than the groomer I used last time and paid $45 for! I didn't pay for this bath at all and he looks fantastic! They even brushed out his ears and on a Springer Spaniel that can be tedious. I highly recommend this facility! He's home now and exhausted cause he played all day long! read more

Having worked at several daycare/boarding facilities, I was impressed from the get-go with this location of Camp Bow Wow. We came for a tour and the owner realized we were there and jumped in to give us a tour himself -- obviously very proud of his facilities and policies. Nothing was off-limits for viewing. Everything is optimized for safety, organization, and functionality, which is much appreciated as a dog owner, and there were several safeguards in place that I wish had been available at my previous places of employment! Amenities that other facilities make you pay extra for are all included here. The price for boarding for multiple dogs is absolutely unbeatable! All play yards are indoor/outdoor, and the price for boarding includes unlimited play. Having shopped around a fair bit, you can't find the same amount of indoor/outdoor exercise and boarding for this price. The "campfire treat" of a stuffed Kong before bed is a sweet bonus :) The cameras are a nice touch, both because you know employees will behave in an accountable fashion, and because it's fun to watch the dogs play and know that no one is afraid to let you see "behind the scenes". Every time I have been there, all of the employees are familiar with my pets and remember personality traits and tid-bits that we have shared about them. The general manager, Jazmine, is great to work with. Also, being relatively new, they run a lot of specials and their facilities are never overcrowded with dogs. Being in the animal field and a pet owner, I can't say enough good things about the Katy location of Camp Bow Wow! read more

After having not so great experiences at a previous boarding facility, I took the advice of fellow Yelpers and took my one year old boxer to CBW for her interview. Jazmine was extremely knowledgable about doggy body language and behavior and explained the interview process very thoroughly. Their prices and policies are laid out clearly and you know exactly what you are getting for your money. My puppy recently stayed overnight for her first time and I was extremely pleased with the whole experience. I loved being able to check on her through the facility cameras using the CBW app on my phone, and Jazmine was readily available and accommodating when I needed to make a change to her pick up time. Thank you CBW for taking such great care of my baby and giving me peace of mind while she's away from home. I will definitely bring her back for day camp soon and am so happy to have found a home away from home when I need to travel. read more

I've recommend Camp Bow Wow at Katy to ALL the dog owners in my apartment complex. They all know my dog, Bill, and they've all commented about Bill's sudden "rebirth." I tell them Bill is happy and has a "new lease on life" and we have Camp Bow Wow to thank for that. He loves coming there, gets excited when we pack his bags, and knows where he's going. For many pet owners, that alone is half the battle. As for Bob and me, we have such peace of mind knowing that when Bill is in your care we have no worries. We feel he is among family who care about him in the same way we do. When we pick him up after a start, we always comment that, unlike other kennels we've used, your staff can tell us what Bill did during his stay. They always have a funny story to tell and what that says to us is that they have spent time with him and they care about our old boy. That is priceless for us. Even Bill's breeder - who is a tough gal who only wants the best for her kids, has commented on how good Bill looks and what a great kennel you must be. read more