After moving to Charlotte, I initially boarded my dogs at our vets office during our first vacation…read morebecause I felt like it would be a "safer" option. When I picked them up, one of my dogs had managed to break a toenail off to the point it had to be bandaged to keep it from bleeding and his throat had also been injured, which he still has issues with three years later. I have now used Love and Kisses on several occasions, and I have been extremely happy with my experience every time. My dogs are always happy and well cared for, and they are able to stay at home where they're comfortable rather than being stuck in a kennel in a strange place. I can't recommend this company enough, especially for those that have reservations about boarding your pets.

I use them every time I go on vacation and they are great! I get the same 2 girls and they send me…read morepictures and give me great descriptions on how they are doing. I wouldn't use anyone else.

Been taking our pets there for 8 years. Very professional, clean kennel and their communication is…read morevery good.

Still amazing! Love knowing the dogs are safe and well taken care of when we are awayread more

This is better than having family take care of your pets. They treat you like family but with way…read moremore professionalism! Seriously, I had a pet sitter for two years who never actually saw one of my cats. The sitters with In Good Hands have always put eyes on her and coaxed her into coming out for a treat. Professional, reliable, very secure, great people.

We have been in the area about a year. Only needed a pet sitter once before. She was good. She…read moresaid she would always be available, and if she wasn't, she had associates who could handle it. Well, next time I needed her she was unavailable, and no associates to help. Found In good hands on internet. Spoke with Ashley. Very friendly and professional. She came out and spoke with us at length about our needs, and to meet the cats. While we were gone they sent us pictures and comments about how the cats were that day. Such a relief to find a reliable company. It's difficult to trust your beloved pets to other people, not to mention handing over your house keys. But I feel very comfortable using them in the future and recommending them to others.

Lucie has been so great to work with. She is thorough and her staff is fabulous. We had to leave…read moreour pup for a few days and Samantha took such great care of him. We got constant updates and she was always on time and sent us pictures. He was so happy when we got home! You could tell he was well loved and cared for. Great company and people.

Pam is the best around! I've used her so many times, several of which were last minute and she went…read moreout of her way to work with me. She spends lots of time each visit feeding, walking and playing with my dogs...she even sends me their pictures! I've asked her to grab my mail, alternate lights left on and she's always up for it. Any pet, car, dog (even my pitbull!!), bird, fish...she loves them! If you need someone reliable to watch your 4 legged babies when you're not home give Pam a call!

From the owner: Specializing in at home petsitting and walking dogs. I believe happy pets make happy…read moreowners.Additional and free services include taking the mail in and watering plants.

Jennifer provides a fantastic pet-sitting service! Scheduling, communication and payment are all…read moreeasy with use of the app. She is punctual, takes great care with my dogs during a visit (including playtime), send pics and gives me an update. I highly recommend Jennifurr's Friends Pet Care!

Jennifer is a wonderful caregiver for pets. To be truly great with dogs, cats, or any other animal,…read moreone must be a good human being. Jennifer is the definition of just that - a good human being. She communicates well. In that, she is easy to get in touch with and she will remain in contact as much as is needed during her care of your pets. I recommend her without hesitation for anyone looking for the very best for dog walking or pet sitting.

I can't say enough about how much the owner, Lucie cares about her clients. I have had some ups and…read moredowns, but she's always right there to make sure they are taken care of. This place is really great.

If the rating is for whether they came and changed the food and water every day, then they get a 5…read more However, if the rating is based on the amount of stress and distress imposed on me as the cat owner, it's a zero. When I interviewed them, they said they would do what was on the list and then sit quietly for 30 minutes and read a book. I suggested they could turn the TV on and they literally said no they did not want to disturb the cats, and sitting quietly would be best for the cats. I got anything but! The person that came completely disrupted the household. First, I had a 6 foot screen that sectioned off a part of the house that I did not want them going through - she literally moved the screen to walk throughout that part of the house!! That was an immediate violation of privacy. Next, she took it upon herself to move my garbage pail out for garbage day. I never asked her to do this, because I can get fined by the HOA for having the pails out overnight. Plus, I did not want her walking through the garage either! Again, another area of the house that should have been kept private. She also went out the back door to put feed in the birdfeeder. This was something she did ask about in the chat, and I was with friends and on reflex I said yes. I immediately regretted saying yes as I realized the cats would be disturbed and also might get out. Honestly, I didn't need that conversation when I was on vacation. Birds are wild and should be fine. It was just way too much. When I returned home, I saw that she moved all of the cat toys to make decorations. Cats are very sensitive to smell. I had a very simple list: change the water, food, and add one cup of litter to the litter robot. Otherwise, I liked their approach to sit quietly to see whether my shy cats might come out. Moving around the house, opening all the doors, had to be disruptive for the cats. I also was extremely worried that one of my cats might slip out the door. She also changed the litter in the litter robot drawer. Again, this was not on her list to do. Now I had to worry about whether she put it back together again correctly, Ironically, she sent me a picture of the litter box, and I noticed that the sand was considerably below the fill line. When I asked about it, she said that she forgot to add litter that day.‍‍ In the end, instead of just coming in the front door and leaving by the front door, she roamed around the entire house, and went through every entry in the house. I was stressed and distressed as to whether things were properly locked, whether a cat would slip out from one or the doors, and I hated the fact that from my cats' perspective, she was everywhere. Finally, they take your key and make a copy of it and keep it. I am so extremely not comfortable with this. Yes, they told me at the interview, but I didn't realize how much it distressed me. So I had to spend the money to get my locks changed. When I provided her this feedback, she said that clients liked that she took initiative and shut down my account. So this review is written for those people that would prefer to have a cat sitter come and just be there for 30 minutes to reassure your cats they are not alone. That's what they told me they would do. If you like somebody to roam around and act on their own initiative in your home, then the service is perfect. I also want to emphasize that nothing was taken and they did an excellent job in posting pictures on the app. For me, it was just that the initiative was way too much.