They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Professional and friendly staff. Responds quickly. Easy to work with and highly recommended.read more

Steve has managed the property I am in and has been an excellent manager, responsive and always…read morecomes to check and explain issues whenever we have any. I can fully recommend him to any property owner

Steven was absolutely Fast to answer. Knowledgeable, understanding and professional. He met with us…read morethe same day and made a good plan to our rental!

I have spent the last 4 years living at a property that J and P Realty have managed and I have…read morenothing but positive things to say. Most if not all of my interactions be it over the phone or in person were with Sandra. She was always happy and professional and always asked how my young son was doing. If there was ever a maintenance issue, it was resolved either the same day or very next at the latest. Believe it or not I looked forward to dropping off my rent check because she and I would always talk for a few min about families, holidays etc. I moved out of the property due to the need for a bigger space. I think J and P and their staff are top notch in my opinion. Nick F.

We've never had a bad experience in the almost 3 years we've been dealing with J&P. We only…read morecommunicate with Sandra and anytime there's an issue or maintenance needed on something we can't handle. Someone is at our door step to help. Like clock work! We've dealt with big corporate property managers and....this experience is 10x better.

My partner and I recently completed an exhaustive apartment search in the South Bay. Hands down,…read morethe JRealty team was the most enjoyable to work with, and inevitably where we've chosen to make our next home. We visited 2 communities, contacted the corporate office several times, and ran through the application process as well. Dylan is stellar-- by far the easiest person I've worked with from application to approval. He is extremely prompt, diligent, kind and knowledgeable. We were showed homes by Bruce and Daniel who were both wonderful as well. Definitely experts on their respective properties and genuinely care about their communities and residents. It's apparent JRealty is fair, and quality in the scheme of landlord of the South Bay. Highly recommend based on our experience so far.

I've spent 6 months trying to resolve a parking issue at one of JRealty's properties, and the…read moreexperience has been incredibly frustrating. Management admitted in writing that another tenant was given a second parking space in error on their lease. They also admitted they recommended removing that space because it was causing problems. The vehicle associated with this improperly assigned parking space occupies an area that is not identified as a parking spot on the parking map that was provided to me by management. Instead of being parked in a designated space, the vehicle extends into the common driving and maneuvering area tenants must use to access their assigned parking spaces causing daily risk damage to my vehicle. Whats even more revealing about this company is how the issue was handled! I repeatedly raised concerns that the parking arrangement could present code, safety, or fire access issues. Rather than addressing the problem directly, I was told management was waiting on city inspection results and that those results could affect the outcome. Months later, I was informed that the inspection they had me waiting for was actually a habitability inspection and that the specific parking location I had been complaining about was not one of the spaces that was evaluated. Think about that! I was led to believe the inspection would address my complaint, only to later find out that the disputed parking space had never been reviewed at all. I spent months waiting for inspection results that never actually addressed the parking issue at the center of the dispute. Even after admitting the parking space was assigned in error, admitting the situation was problematic, and acknowledging that the disputed space wasn't evaluated during the inspection, management still has not provided a meaningful solution. I have attached screenshots of the emails so people can read the correspondence and draw their own conclusions. Based on my experience, get everything in writing. Keep every email, save every photograph, and document every interaction. The only reason I was able to uncover the inconsistencies in management's explanations was because I maintained a complete paper trail. Without it, this would have been reduced to my word against theirs.

Slum Lord Company. They don't respond to tenants and their staff is low grade. Honestly go to ANY…read moreother property management company. They get maintenance workers with no experience. The same person does all the repairs and they just do patch work. RUN IF YOU DON'T WANT A HEADACHE

Since I needed a new wall heater Borba Property Group recently sent a professional heater installer…read morename Robert to install a brand new high quality wall heater in my apartment unit. Robert was cordial and very friendly. He took his time to make sure the heater was installed properly to ensure I would have a reliable source of heat during the upcoming winter. Robert even shut the piolit light off for the summer to help save on my gas bill and keep my unit cooler. He told me to simply call the gas company to turn on the piolit light when the weather starts getting colder. I love the professionalism of Borba's maintenance staff and the high quality of their replacement items.

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

Angie was awesome with helping me get into our new rental…read more Real property management made the whole process a breeze and got everything taken care of for me very quickly.

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

Julia Shi is a professional and knowledgeable property manager of RPM Choice. She cares for both…read morethe owners and tenants and listens to their concerns and takes cares of what is needed to be done. She informs owners of what is needed to improve the property and tells the owners the pros and cons of the improvements and why the improvements need to be done. When tenants report of an issue with an appliance or the heating or air-conditioning, she takes of it; if a new appliance or new heating/AC system is needed she informs the owners. Julia, also, responds to emails and phone calls timely and patiently. I appreciate her and thankful that she is managing my condo.

This is not a good company to use. RPM will find you an unqualified tenant just to get their quick…read morecut in pay. I was not aware that you need a business license to be able to rent out your house and RPM never mentioned it to me when I hired them. When something goes wrong with the property, she has her own people doing the repairs and charges you more than the job requires. After non renewal of property managing their contract, Julie filed a form with the city business compliance division for non business license for residential leasing income. She is a whistleblower! I have all my city permits for my house and ADU, but if you do NOT, do not take a chance to hire her. When she collected her Zelle cash payments, I am sure she didn't report that to the IRS. Be warned.

After dealing with terrible property managers like MF Property, coming across Amy was such a…read moreblessing. She's a remarkably competent, switched on honest manager and realtor who is accountable. I had a terrible tenant that MF gave a free pass to for his personal reasons and when Amy stepped up, it was a relief. She was a true professional. Dealt with the tenant's shenanigans and tricks and had access to legal advice so we always knew what to do. When the tenant started acting crazy and said she would only vacate the property at midnight, Amy rose to the challenge and made sure the keys were handed back, something no other manager would have ever done. She has a tremendous work ethic and is an excellent realtor when it came to selling the property. After years of dealing with awful, lazy property managers, Amy is one of a kind in this business.

We are beyond grateful for our incredible property manager! From the very beginning, Amparo has…read morebeen proactive, professional, and truly on top of everything. She found tenants for our property quickly and has handled every issue that has come up with care and efficiency. Communication was one of our main priorities and it has been seamless. She keeps us in the loop without overwhelming us, responds quickly to any questions we have, and always makes sure we know what's going on. That kind of transparency and reliability is priceless. We feel confident knowing that she's managing our property as if it were her own. Her pricing is very fair and affordable!!! The level of service we receive far exceeds what we pay, and we feel so fortunate to have found someone so reliable for the past year and a half. We can't recommend her enough -- thank you for everything you do!

We needed a new property manager and we contacted 6 businesses and interviewed 3. We have been very…read moreplease with the prompt responses to any concerns, excellent communication and attention to detail. I highly recommend this company.

I originally had another property management company overseeing renting out my SFH but after a lot…read moreof not-so-great experiences with their communication and help, I went looking for another property manager and that's where I found Paul and Pacific Sands on yelp. That was a chunk of years ago! Paul is very professional and gets back to me quickly even when I'm sure he's pretty busy. Also has helped me from time to time by giving his advice when I've got questions, so I'm always learning from him. The portal to keep track of my rental data is super easy to use too. Highly recommend for anyone who needs a great property manager!