I found a deal on a coupon for "one year of unlimited sessions," but when you show up, they force…read moreyou to sign an agreement limiting your visits to a small "exception." How they advertise versus how they actually operate are two completely different things. To make matters worse, the technician rushed my entire Brazilian and two underarms treatment in under 10 minutes to clear the waiting room. She skipped proper cooling pauses, leaving my skin severely overheated and burned. When I complained, management just blamed my "pain tolerance. Unsafe service, terrible attitude, and misleading deals. Save your money and go somewhere that values client safety and honesty.

Bought a couples Swedish massage for our anniversary. Appointment was for 7, was seen by 7:15 and…read morethey ask you to come 10 min early so was waiting about 25 minutes. Aesthetically, this looks like an old doctor's office converted to a "spa", to the point when my husband arrived he asked me where I found this place. If you have to use the bathroom they give you a key and it's a dingy shared bathroom in the hallway of the shared office space. The massage room leaves a lot to be desired, they have "relaxing" music playing from a phone on YouTube which gets interrupted by ads or other sounds. You can hear all of the city's sounds during your relaxing massage aka car honking and sirens. The masseuses were good, they check on you to see if you're ok, maybe not overly friendly but that's ok. At the end, when it came time to pay, the receptionist asks if you want to tip, I say yes, expecting a receipt I can write a tip, but she says no just tell me what you want to leave. They should use a different system, it's awkward to announce to a room the tip you're leaving. Overall, the actual massage was pretty good, at some points the towels were too hot and too much pressure for me, but I could have said something. I don't think I would return, but it was an experience.

Incredibly rude, stand offish and unorganized. Initially I did not understand the bad reviews…read morebecause she seemed like she cared but after becoming a consistent patient - unless you're one of her high paying celebrity clients, good luck. Most times I've waited over an hour in the lobby for an appointment that had been scheduled previously or have had my appointment cancelled the day before and had to wait another month before seeing her. Also, I've had emergency issues regarding my skin and have had no way to speak with her directly. Also, while administering filler she overfilled my face, for months she dodged accountability by telling me I wasn't properly caring for it, only to later finally concede and end up dissolving the filler which made it much better. Customer service and organization are huge areas where the business is lacking but she as I stated, she

Dr sandy is personable, humorous, knowledgeable, patient and a complete expert at her craft. She…read moremade me look like my self again. Thanks a million

Zoe is amazing. Been seeing her since 2019. She is a master in her field. Continuous learner…read more Focused on the ethnic skin before it became a trend.

Back here to visit Dr Zoë, and she is kind, professional and one of the best injectors you will…read morefind in nyc. Why? Because Zoe is not greedy, and she doesn't sell you a dream. Some doctors want to upsell, and make you get procedures you don't even need, not Zoë. She is honest, and direct with her patients. You'll Always hear her say "No, you don't need that, your face is fine they way it is" (keep em guessing). In a city where everyone's trying to cheat you and take all your $$, Zoë is a rare find. Makes sense why she's always so booked out. But don't despair, put your name down on her waitlist and you just might get lucky, like I did today. Thanks Z! Now I'm ready for the summer!

I strongly snd sincerely recommend this office of Specialized doctors for Dermatology; they are…read moreprofessional, knowledgeable, kind, and good listeners to their patiences. The office is clean and the staff is friendly, professional and has excellent customer service. One i arrived to the office i was helped by the staff right away with politeness and professionalism. My present doctor is Dr Forrest who displayed knowledge and awareness of my skins problems. Dr Forrest, also listened to my concerns and addressed them. Afterwards he prescribed the proper medicine. I want to thank Doctor Forrest and Manhattan Dermatology for their help. If you are looking for a Dermatologists who are professional, smart, courteous and patient, go to Manhattan Dermatology. Thank you, Kevin Walden

Please believe the recent negative reviews and don't come here . This once was a great place with…read moregreat doctors who have all left. this has become a shady practice that is just after your money and they don't care about treatment . The people who work the front desk are incredibly rude as well. I'm still waiting for a refund for a treatment I never received

The appointment with Dr. Verhave was very rushed. Before I finished my concerns, he indicated time…read morewas up and we should table the discussion to the next visit. The conversation was 10 minutes at best. The PA was clueless and unempathetic at all. It seemed she just wanted me to be out of the door.

PA with 3 years experience was OK but when I requested to see a Dr. for consultation about a…read moreserious rash that kept expanding and worsening I was told no Dr. was available at the site. I returned a week later as the rash worsened and again was told no Dr. was there at site (East 55th St. in Manhattan) and Dr. Fenton was unavailable all summer. In my view, there should be an available Dr. on call at a large facility like this. Finally had to find an experienced Dermatologist elsewherewho immediately recognized a bad id reaction to poison ivy and successfully treated me with oral prednisone.

Dr. Nazarian is truly the best. I positively trust her expertise, experience, and…read morerecommendations---and know with confidence that she's always up to date on clinical data, research, and new technology/treatment approaches. Both dermatologic/medical and cosmetic. In fact, I've been a patient of hers for more than 15 years. Nazarian Dermatology staff is also top notch---as far as knowledge and care. I trust them all with my skin.

Dr Nazarian has been caring for me for the last 7 years and as a melanoma survivor she has treated…read moreme with absolute expertise and kindness. Of recent I have been dealing with some immune issues and she and her staff always mask for me for my protection. She is so kind and compassionate while making sure my skin is in good shape. Thank you Dr Nazarian.

I also posted this under Kathryn Frew MD. Once again, a great visit with Dr. Frew. I went in for…read morea yearly skin check up and a skin issue. The check up was great! She was able to diagnose my problem right away and treat it within minutes. I feel very comfortable in her beautiful clean office and with her wonderful bedside manners. Also, lots of free samples in her waiting room. I had to stop seeing Dr. Frew for awhile since she no longer accepted my other insurance, but last open season, I selected the insurance she accepts just so I could go back to her. This is how much I like her! Other dermatologists don't compare! She's a very thorough and skilled doctor.

I came in to see Dr Frew for a skin analysis and she was professional and so helpful with all my…read morequestions and concerns The office is overall very clean and modern. The front desk is also friendly. I had to wait maybe 10-15 minutes but nothing crazy Highly recommend this doctor!

Reliable, relatively affordable, and very professional laser spot. No complaints. I like their…read morediscount packages. Be sure to ask about those.

Amazing! Everyone I've had has been wonderful! I've gotten laser hair removal in several cities…read more(LA, Chicago, & NYC), & this place does it very well!

I've been coming to this place for many years and cannot recommended them enough. The staff here is…read moreextremely courteous and helpful. I've had many different technicians over the years, some better than others but all of them are professional when doing the treatments. The front desk staff in particular provides great customer service and are very easy to contact when I need to schedule or reschedule an appointment. I've had laser on most of my body and now I only need to go every couple of months for maintenance since some areas do grow back due to hormones. They use Cynosure laser and this has been very effictive for my skin. Getting laser was the best investment since I really don't ever have to worry about shaving anymore. They always have different promotions available so the prices are reasonable. I highly recommend this place if you're interested in laser hair removal.

Waited weeks for a consult that could've been a phone call. I listed the medications I take at the…read moretime I booked my consult, however they waited until I came in to check if any were photosensitive. One is, so I can't even book until I provide a doctor's note. I could've done that weeks ago, and I would've just bought a 50% off package with the holiday deals and booked my first session if I didn't need to first come in for a 3 minute consult. The front desk staff was nice (though I have no clue what their names were because no one introduced themselves) and I was seen on time, so two stars for that, but three stars off for wasting my time. I've been preparing for weeks to begin laser treatments - no waxing, no sun, only shaving, etc., and now I'm unsure whether I should bother going back or find a different provider. UPDATE: Following my consultation, I received an email soliciting my feedback. I provided it and expressed that I had a poor experience during my consultation but remained interested in purchasing a package and working with a different specialist. No one acknowledged or responded. It now seems I'll be purchasing services elsewhere since Laser Spa doesn't care enough to earn my business with a simple response to an email. The location really is convenient and I prepared for many weeks for the treatments, so this is highly disappointing.