(This part is important because, at first, I was hesitant to schedule an appointment as the date given was two months away.)
SCHEDULING:
Julie has a great scheduling system giving you a date that may shock you as it is FIRST a month or two out. She only schedules one job a day, but Scott is able to perform multiple jobs a day. As she tells you, she will text with a new updated date every few days as they are able to complete multiple jobs daily. After 3 new texts updating my appointment, they were at my home 70+ miles from their office within 3 weeks of the initial phone call to them.
LESSON: DO NOT BE PUT OFF BY THE SCHEDULING SYSTEM--it is MUCH quicker than the initial scheduled date.
QUALITY OF WORK:
Scott was extremely thorough examining our pool, hot tub, and pool equipment and its supply lines. He gave us a verbal report, making sure we knew where the 3 leaks were. He also gave us the names of several contractors who were able to make the necessary repairs. I cannot express the completeness of his inspection.
BILLING:
We paid upon completion of the job. The next day, we received a paid invoice for the work which detailed where the leaks were and what was needed to correct each one. I truly appreciated this, as I was able to send that report to the contractor so he would know exactly what he was bidding on for the repair.
REASON FOR RATING:
*Honesty in the proposed scheduling system and actual quickness in getting to my pool.
*Quality of work. I would rather wait 3 weeks and have an accurate diagnosis rather than an appointment the next day from someone who doesn't have the equipment nor experience to correctly report every problem.
*Professionalism that makes me comfortable enough to recommend Cameron Leak Detection to others. read more
