Many times this place has come through on the order. In the…read morelast year I've had excellent customer satisfaction with this place. Last Friday a special order was placed with a Monday (next business day) assured item being ready for will call. Come Monday I drive 25miles across town, which is also the exact opposite direction my job is located. So actually a 50mile round trip added to the 40mile trip I was going initially. I receive a report that the trip was wasted. Why? Because the guy who took my order and payment wrote MINNEAPOLIS as the destining for pickup. So I'm assured it will be redirected back to Madison Wisconsin. Tuesday. I didn't drive to the place on Tuesday, I made a phone call. My wire is now in Milwaukee still, I was informed that instead of the wire being sent all the way, they would reissue the order FROM Milwaukee and send it west, 70miles right Madison. But someone again messed up. Wednesday? Sure. Nope. It still wasn't here yesterday. At least not in the morning. So another wasted day. Finally it's Thursday and my wire is in my hands. Not a word of apology or any kind of acknowledgment that it took literally a full week. I'll of course allow myself to get over this irritation but it really does feel like I am a nothing of a customer. There are four other electrical suppliers on Madison's east side that have been doing business with, and one I only very recently became aware of on my western side of the city is gay I'll very likely establishing a business relationship with in the future.

Super customer service...Especially Daren! They have every…read moreshipping product you could possibly need. Highly recommend working with them!

Buyers Beware! This company is looking to suck every penny…read morethey can from customers without providing a product. I made an online purchase and a week later followed up about it. Turns out they didn't ship it and weren't going to contact me that they hadn't shipped it. Terrible experience.

I spent like 20 minutes looking for support pegs for bookshelves at Walmart, with no luck. And I…read morenever saw a person who could help me. So when I was done, I called Aselson's Hardware in town. Which is a big thing, I usually never call places, I like to browse(usually I'm not in a hurray). But I had a migraine and didn't want to walk around looking for an item again. A young man answered the phone, super nice, I didn't know how to properly word my item, as I didn't have the name "support peg" yet. But the guy said "we have a wide array of pegs and shelving support, stop in and will help." Which is exactly what happened! Wish I had gotten the kids name. A young man with glasses helped me find the items, helped me narrow down what I needed/size/amount and other things I didn't think of. I'm super glad I didn't have to wait for an online order. I did have to pay a bit more than online/Amazon/Walmart. But I got better service, no doubt I'd have bout the same thing three times at Walmart because it was the wrong size if not for the great guy helping me! I've also had the best service at the paint bar, be it the conversation while they mix and help choosing. And they helped me make a decision on what kind I needed, since I didn't realize there's a difference between the paints. I just grabbed. Shop small Stoughton!

Great customer service and always seem to have what I need at a fair price and store is always cleanread more

My entire experience with Total Glass & Paint was amazing. I'm loving my newly installed sliding…read moreglass shower door. Thank you Jeff & Dakota for a job extremely well done. Nancy

One of the glass doors on our entertainment center broke. We took it to Total Glass and Paint…read morewhere we had work done previously years ago. We were greeted by familiar, friendly faces who took time to visit as well as listen to our needs. A custom piece was cut for us and ready in less than a week. When we picked it up, it had been carefully wrapped in cardboard, with plastic protectors on its corners. The hinge brackets and door handle had been replaced perfectly as well. We are very happy with the excellent service and craftsmanship!

Nice idea of a business - woman-owned, seemed very knowledgable about gardens and plants, was very…read moreresponsive to giving a quote. Then it all fell apart -- weeding cost $75 per person hour, and weeds were left everywhere. When we called about it, they came to look and said all the weeds must have grown back in the time it took them to get out to see it. Then our fall cleanup -- clocking in at $2400 -- left leaves everywhere and plants untrimmed. When we asked for them to do the job properly, they came out, said it was too windy and that must have blown the neighbors leaves into our yard, declined to do more, declined to acknowledge they could have done better, and knocked some money off the bill. So it only cost us $1600 to do a job we could have done ourselves in a couple of hours. Don't waste your money here -- you'll waste a lot of it.

I contracted with Avant early spring of 2019 to install some small berms and rockscaping in my…read morefront yard (about 40x12 ft). The planning and installation went well even though it was a rainy season and the installation got delayed until November 2019. This spring after waiting all winter, I was eager to install some plants as the rock work looked great. One thing I didn't anticipate is that previous to their work I had a layer of black plastic down to kill weeds (plastic had been in place at least 20 months). Even though there were some holes in the plastic the soil was now microbe and invertebrate poor because of the solarization. I reached out to Avant to consult and Becky has been very responsive and helpful in working with me with plans to amend the soil. So even after Avant's project was complete they continue to be supportive and responsive in making sure their customer is satisfied and the garden is healthy. Thanks AVANT!

Fixed my laptop issues within 2 hours. Amazing service and knowledgable in his work. Will…read moredefinitely recommend!

I have gone here for multiple issues. He is knowledgeable and fair. He wont rip you off and his…read moreprices are in line with the market if bot slightly lower for the services he offers. He does good fair work and can get you any piece of equipment you want to get your hands on. I trust him with all of my needs.

Definitely a typical Ace Hardware franchise, but they are always willing to ensure you have…read moreeverything you need. Very knowledgeable and do help mold any type of ideas for projects. It's very helpful to have a second mind to help you figure out the things you need. All in all, these folks always have what I need and if not, they go above above beyond to ensure there is a workaround for your project. I most certainly would recommend you make this your Ace Hardware store if you live in the neighborhood. Thanks for being awesome and providing us with the help we need.

I needed a T-shirt in 48 hours so I messaged the Facebook page and Ed responded immediately asking…read moreabout exactly what I needed and making sure he had what I requested. Less than a day later, he emailed me a picture of his design and a few hours later it was printed! AMAZING costumer service. I felt valued, respected and prioritized just with one simple T-shirt request. I recommend this place for all your printing needs because they will make sure it is perfect for you and it will be done quickly. Go to them!!

Ed is very professional. I've been going here the last several years for engraving, embroidering, n…read morescreen printing. Great customer service. Clean n well organized! Quick turn around.