I recently purchased Cambria Inverness Frost for my kitchen countertops. Within a month of installation the product chipped. Cambria promptly sent a Tecnician to look at the chipped area and the technician "repaired" the chip - telling me that chips happen. I've had formica, Corian, granite and a different quartz countertops over the years and none of those have chipped. I would not purchase this product again. read more

BEWARE. Do not rely on their samples that cost $34 plus shipping or what they show you online. What I got looks nothing like what I picked out, and they told me too bad. Stay away from Cambria. read more

I ordered Cambria Travella after seeing slab and seeing in installed as a countertop. I ordered 2 slabs through my fabricator. When the Travella was installed one slab looked very different from what I had seen and from the other slab. The veining looked smirred - my decorator and others who saw it all agreeed. I called Cambria and it took 3 days for a call and another 3 days for the technician to come out and then the manager told me it would be another 2-3 days to review the situation. He then told me the slab was not defective and would not replace. I would not recommend using them. read more

We purchase Cambria quartz counters 8 years ago. Then we added an island and had Cambria put on the island. Thankfully they still carried the same quartz. Marble designs did an amazing job installing everything. We highly recommend both. After 8years, we found a small few flaws in the quartz. We called Cambria and the sent out a tech with one week. He was outstanding. He fix the three areas at no cost to us. You can't tell where the flaws were at all. They had great follow through in all areas. Great experience all around. Highly recommend from start to finish. read more

Cambria - Countertop Installation Near Me - Eden Prairie, Minnesota

The company does not back their guarantee. It is not worth the extra money for the guarantee that is not upheld. It is very insulting for customer service to insinuate that I could be the cause of their product failure. The technician, James, who came out to fix a chip in the counter decided that there is staining which I didn't see. He started with one small area and proceeded to scrub the rest. The counter has never been the same. There now are smudges all over which do not go away. According to Cambria to keep with its carefree, promise, Cambria requires no ceiling, polishing or reconditioning simply wipe with warm water, a soft cotton cloth and mild soap if desired due to its non-absorbent nature it does not require regular sealing and is stain resistant. Why did James come in and scrub this countertop with a brush simple green and acetone? My countertop did respond to just wiping it with soap and rinsing with a clean cloth before James was here. This counter top is 4'6 x 10' 6 showpiece in our custom modern home and is less than two years old when the finish was destroyed by James and yet Customer Service will not correct the issue. A lot of money was spent on Cambria countertops that are throughout our house and the rest of them are all fine but the one James worked on. Why would Cambria sell you the ease of use and care on their website and send James out here to scrub it down with a brush and acetone and simple green? I went out of my way to make sure I bought a a USA made product which cost plenty more money. Do the right thing and make your customer satisfied. read more

I would give them a zero if I could. Horrible company that doesn't stand behind it's product. We ordered a quartz described as "tan, cream, soft grey with steel grey veins" yet received green and white. Company refused to help in any fashion. NEVER use - false advertising at its best!!! read more

Cambria - Countertop Installation Near Me - Eden Prairie, Minnesota

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Cambria cracks after only 1 year at every 90 degree angle throughout kitchen. Installed by a company they recommended. Sent one of their service specialists out and verified not a support issue, and he was apologetic as said they will not fix, best could do was to put band-aide to keep from getting worse. He said known issues and not uncommon. This is all he does Is fix cracks. I would not recommend Cambria! read more

Cambria refused to replace all our slabs that arrived with deep craters. Their rep called this characteristic "debossing" and the debossing in our slabs fell within their acceptable range. After a lot of back and forth Cambria kindly offered to replace the worst slab, but not the others. Disappointing. Buyer beware. read more

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SOMETHING TO BEWARE OF: It's hard to get pictures of these white spots, but when I first saw them (and there are more) I thought they were paint drops from painting the ceiling, but they were not. They are embedded within the stone. I complained to the Bathroom Store (Winsupply Schenectady) and they contacted Cambria who insisted these were natural spots in the stone. Winsupply had no idea this was even possible. Certainly none of the displays or samples I saw had spots. I had a hard time accepting this as they look so man made. I the spoke to a Cambria customer service person who also insisted on the same thing. Needless to say I am pretty depressed about this - brand new and it looks like my counter isn't clean! BE FOREWARNED. read more

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I would not recommend Cambria. Huge variations between showroom samples, website images and slabs for fabrication. Product ordered compared to product delivered look completely different and corporate was no help with a resolution. read more

Unfortunately in order write this review I have to apply at least one star. If my review deters one unsuspecting consumer it will be worth my time. Cambria both local(PA) and headquarters(MN) were useless in resolving my issues with their product. Bought 6 slabs of matte black poole for a rather larger project. After 3 months really starting noticing markings that cannot be removed this is over and above the constant cleaning and maintaining it requires. This is occurring on my two Islands and back splash behind range. (Most used areas) It seems to me that everyday use of this products is not what it should be sold or marketed for. Long story made shorter. Tech came out admitted this should not be caused my daily use, but had NO explanation for why it is happening. Reported back to his boss ISSAC I believe that's the useless guys name out of King of Prussia. Basically being told that I am misusing my countertops again everyday use. NO CUTTING on surface, NO Dragging items plates, glasses and utensils, etc across the surface. NOTHING TO IN ANYWAY "MISUSE" MY COUNTERTOPS. Better to say that to a CUSTOMER then having to admit to the consumer its the product (not created in manufacturing or installation, just the product it's self. (MATTE FINISH IN BLACK) Honestly better off using a large box company, because they will back you with a lot more power. This FAMILY owned business is only out to make money and TRULY DOES CARE ABOUT THEIR CUSTOMER! read more

They sent a measuring team to my house and had to do the job twice. They still did it wrong because 3 weekd layette install team show and say they can't do anything and need to start Again I now have spend time off at work 4 different days this company doesn't communicate and does deliver read more

I would give Cambria Zero stars if I could. Installation of my damaged counter tops was a total disaster. I reached out to Cambria for assistance, and was told I was responsible for the cost of repairs. Absolutely unbelievable. DO NOT use Cambria . Dr. Gary Palank read more

Stay away from Cambria quartz. Ours is a year old, we started getting cloudy spots on our cambria. Plus a large round circle (most likely from suction to carry the stone). Cambria does not stand by their product and does not fulfill their warranty. We also reached out to where we purchased the countertops and they too tell us nothing can be done. We are extremely disappointed and will make sure someone else does not make the same mistake. Do not purchase Cambria. Check out BBB, I wish we did. read more

I had the BEST service from the Cambria team! They have great reps who answer right away or return your call very quickly. I had a small chip in my counter, and they sent someone to repair in a very timely manner. The repair tech was pleasant, efficient, and offered great cleaning suggestions. He was also very careful while doing the repair so as not to make a mess or damage anything. I then received a call back to ask if everything went well!! Unheard of service given the current climate today. I not only highly recommend their product (I have the quartz countertop) but the entire company is wonderful! read more

I would not ever install Cambria in my home again. The pattern I selected for our kitchen countertop was Ironsbridge, when it was installed the pattern did not match. The two pieces that were put together were two different colors. I went to our builder, the fabricator and Cambria, they all said that the installation was within tolerance. I was also told that the pattern I selected would never seam perfectly. So read their disclosure, and ask will this pattern seam? Ironsbridge is NOT a pattern that should be seamed!!!!! Very disappointed in the product, my granite was able to be seamed perfectly and that was a product made in nature. read more

Overrated, overpriced. If you have a little damage, do NOT let them to send their technician to fix it. We had a little grayish area on the off-white countertop, their guy came, drilled it and filled it with (literally) a bright white glue. That area looks extremely weird now and cheap. I guess I could do the same fix with a white paper correcter (wite out). It was way better before they sent their guy, at least it looked like a natural little grayish spot. Now it looks like it was filled in with some cheap white plastic. I also realized that there are scratches on the countertops recently, before we even really started to use them! Would not recommend Cambria quartz at all. read more

I recently purchased black Cambrian quartz counter tops. I like the quartz but I don't recommend the black. It constantly needs cleaning and wiping so it doesn't look smudged and dusty all of the time. Wish I had gotten something with more texture or a different color. Something with a little contrast so the counters at least look clean sometimes! read more

We have had Cambria countertops for 6 yrs.. They chip on the edges very easy. If you hit the edge with a glass when loading the dishwasher it will chip the countertop and do nothing to the glass. The edge of the countertop is also very rough as well and puts holes in our shirts that rub against it. Customer service is good and responds to problems at least, but why should it be so fussy. They have come to our house three times to attempt to polish the edges but didn't hep much. I would stick with granite next time, cheaper and not as hard to maintain. read more

Quick shout-out to the entire Cambria team, and especially to their field service technician, Manny Quezada. We had a small chip on the edge of our Cambria countertop as well as a small scratch in another place. The countertop was installed 4 years ago. We called Cambria on a Monday, and a very friendly and competent lady scheduled us an appointment no two days later. Manny (very professional, friendly, and courteous), did a wonderful job fixing both the chip and the scratch in less than an hour. You can't even tell anymore where they were in the first place. Everything was still covered under warranty, and we received a follow-up call the next morning to verify whether the job was done to our satisfaction. I was honestly floored by how efficient and professional the entire transaction went down. Not to mention the fact that we love the look and durability of our Cambria countertop in the first place, even four years and heavy daily use later. Nice work, Cambria - will definitely recommend your company and your product! read more

Their product doesn't look much better than formica and looked nothing like the sample my renovations guy first showed me. I refused to allow the installation. read more

This is an amazing product. What I liked about it first were the unique styles and the depth of the look. I love that it's made in the United States and in Minnesota. The lifetime warranty means no matter what happens, you drop a bowling ball on it and accidentally chip an edge, they'll come and fix it at no extra charge. Check them out. The cost is worth it. Your kitchen will be completely different than anyone else you know. Or your bath, or your floor, or shower, walls, whatever you can imagine you can do! read more

Shame on Cambria stone. I own a retail store, selling tile and stone countertops. Cambria allowed me to display their products yet when a customer would like to purchase, Cambria would NOT sell to me because I do not have a fabrication shop at my store. Even though I contract fabricators, they would not sell to me. Moreover, Cambria is solely responsible for raising the tariffs to 314% on cut- to -spec quartz WHICH THEY DO NOT PRODUCE and which is putting small importers like myself OUT OF BUSINESS. Shame on you for claiming to help the "American Quartz Industry" yet you are harming small business owners. read more

Ira Deas came to our home to repair our quartz countertop that was damaged during installation. WOW - AMAZING JOB! You cannot tell that it was repaired. Ira was polite, neat, and an asset to the company. Cambria offers EXCEPTIONAL customer service and care. We heard they are the best of the best and we agree. read more

Our Cambria Quartz Countertop is now 10 years old. The section in front of the window is FADING. Beware!!!

If you have a small kitchen. Be advised that if the piece has movement you get what they send. you get no guarantees on it at all! If it dosent have enough veining or enough color as long as you have the Name of the slab they won't replace it allow a restock fee or credit towards purchase of another piece. I tried the Bentley series and got zebra stripes instead of bold black veins that is on the bottom of the slab. I refused installation of the piece when I saw it. Was told that I had to have it in the house for an appraiser to see my concerns. Now that its installed on 2 sides only to keep it from moving they won't budge. They have my money and the game is over. Totally dissatisfied. read more

We purchased Cambria Quartz countertops. Extremely disappointed in the product and more so by how the company fails to stand behind it. Our countertops had a clear defect (a black mark the size and shape of a cigarette burn in a beige countertop). Cambria sent a field rep to look at it. Their 1st response was that we had to let him repair the defect in the field (kind like like resolving your paint defect in your new car by applying touch-up paint). The tech came back and tried and then stated to us that he couldn't repair it and anything he did would only make it worse. Cambria's next response (to our installer not us) was that this was normal and we would just have to accept it. As we had not paid anything, our installer eventually just ate it and offered us a granite product at the Cambria price (20% more than if we'd ordered grant up front). Cambria sells themselves as the premium branded supplier of quartz, but in our experience they behave more like an "as-is" used car salesman. Buyer beware. We'll never buy anything from them again. read more

We purchased over $10,000 in countertops from Cambria with a warranty against defects. We were the first people to purchase Cambria's newest quartz pattern. Within the first 7 months of owning the countertops, a crack occurred in the quartz while I was using an appliance on the counter. The appliance had legs that were at least 3 inches in height as recommended by Cambria. The crack started in a vein, which seems to be the weak points in the counter. This seems to be a manufacturer defect more than user error, but they won't admit that. When their investigator came to look at the countertop, he found the crack to be our fault due to the use of the appliance even though we followed Cambria's recommendation. They repaired the crack in the counter by drilling a holes on either end of the crack to prevent it from spreading any further and sealing it. Less than a year after the repair, the crack has spread to the end of the counter and all the way through. We called to complain and they sent their repair guy. The repair guy said that his repair is as good as it gets. The company is not standing behind their warranty. They are trying to find loopholes to get out of honoring their "lifetime" warranty. In addition to this crack, we have found numerous chips in the counter in an area that never sees appliances. The counter looks awful and it isn't even two years old. We want Cambria to stand behind their warranty and their product. It is ridiculous that I am afraid to use appliances on our kitchen countertops. read more

We had 2 bathrooms, a kitchen with backsplash and a fireplace surround installed in our condo. It was been a battle to have the install mistakes fixed. From undermount sinks that were twisted out of position to 1/4 inch gaps around the Cambria backsplash meeting the cup board edges. The first fireplace install had a orange peel rough finish but very good seam matching and alignment. They removed it and replaced it with another unit that has the correct finish but very poor seam match on 1 side. After multiply visits by the installer and 1 visit by the Cambria US rep we are now being told that a raised seam is acceptable. Over a 6 inch wide piece on side is flush and the other side is raised up .03" which is the thickness of shoe box cardboard. I do not see any place on the Cambria web site that states you can expected to have large raised mismatched seams on the joints. Buyer beware that from our experience customer satisfaction is a very low priority for this company. While they have some very nice stone the install and customer follow-up satisfaction in extremely low. Unfortunately we have to much invested and are to far in to turn back. Based on our experience we would not use Cambria again and choose a company that is more focused on quality and customer service. read more

I highly DO NOT recommend Cambria Quartz. We just had beautiful counter-tops installed about 6 months ago. Our maid was cleaning some refrigerator drawers with a 90% water / 10% bleach mixture and it left blotch marks on the surface. We are so disappointed. I thought that I had done our homework and apparently I was not thorough enough. http://www.cambriausa.com/Customer-Care/care-and-maintenance/ I contacted the company and the best they could say was the effect of "sorry, it's not our fault!" Caesarstone does not have this limitation. In fact, the company even says to clean it with Softscrub with bleach! http://www.caesarstoneus.com/customer-service/maintenance/ read more

I recently had a Cambria quartz countertop installed in our brand new kitchen. The countertop is a manufactured grey countertop. Though most of the countertop is consistent, there are sploches of white in weird places. The Cambria technician that was sent to our house told me that this was due to pigment falling onto the slabs during the manufacturing process. The splotches are obviously not supposed to be there and they look really bad. When I called Cambria to explain the situation, the sales rep and her manager in Minnesota told me that the splotches are part of the design, which is different than what the technician that they sent to our house had said. The splotches definitely are not part of the design as they are not consistent and they do not go with the rest of the counters. Cambria only said they would drill out the splotches, and try to patch them up. They offer no compensation, they offer no replacement, and they offer no discount off of a replacement, not $1, nothing. We allowed them to patch up 1 spot on the counter which had a large black rock in it, and the patch job looks even worse than the splotches. If you like splotches on your manufactured countertop, this may be the right option for you. But if you are like us and you expect your manufactured countertop to be consistent throughout, I recommend using another manufacturer for your Quartz countertop. read more

Cambria - Countertop Installation Near Me - Eden Prairie, Minnesota

Spent a bunch of money installing Cambria quartz countertops in the kitchen. Worst decision ever! Countertop cracked and shifted at a seam. Called Cambria to resolve the problem, they said "too bad". Apparently cracks and shifting slabs are acceptable because they are not covered by their warranty. I'm not quite sure what is covered under their warranty. Save yourself the aggravation look for another product. read more

We started a kitchen remodel and chose one of Cambria's luxury quartz line 'Annica'. The process has be a HORRENDOUS experience. We decided on a beautiful centerpiece quartz backsplash that goes all the way to the ceiling. A few weeks after that, we noticed a crack in the middle of the backsplash. The crack was not at a pressure point or near any cuts or seams. The fabricator came out and said it was a manufacturing problem. Then Cambria came out and determined it was a 'fissure' that occurred during manufacture. Cambria agreed to send a replacement slab because of our concerns over continued cracking and eventual possibility of the weight of the entire backsplash falling down in my kitchen. The agreement to send a replacement happened 6 plus weeks ago. We still have no replacement slab! I have a crack in my 'centerpiece' backsplash that cost thousands of dollars. I should have done more research on Cambria before settling on them. I love the look of the Annica, but have since read reviews of the terrible customer service and lackluster quality of their quartz product. What should have been my dream kitchen will now always leave a bad taste in my mouth. read more

My husband and I choose Cambria for all the counter tops in our vacation home in Kentucky after seeing the product at a local Madison, WI cabinet shop. Cambria's customer service was superb! Our vacation home is on a lake in a rural area and finding a dealer and installer in the area was a bit of a challenge, but Cambria was diligent in finding an expert installer. I can't say enough about the product. The counter tops are stunning and we have received so many compliments from our neighbors. We are planning to use Cambria for the kitchen remodel of our main resident. Thank you Cambria! read more

In late 2017 I ordered Cambria's quartz for countertops for a kitchen remodel, being impressed with the quality and finding the color I wanted. It took a few months before cabinetry was ready, but the project was finished in early 2018. The cabinets have diagonal drawers at the inner part of a large L section, and the installers cut the L from one large piece. The quartz was beautiful, the nicest part of the new kitchen. But then in January of 2019, I thoughtlessly set a crockpot on the quartz above the diagonal drawers, not thinking about protection for the quartz or that the structure under the drawers might not be quite as firm as other parts of the cabinet. A loud dull thunk announced a foot-long crack after the pot had been on high awhile. The installation company owner gave me hope that his crew would repair it but kept putting me off. After six months, I started looking for repair people, and someone mentioned what I didn't know: Cambria guarantees its products. I had no paperwork from the installer except an invoice. Cambria immediately scheduled a repairman when I called.The repairman, who told me he had taken intensive training at the factory, took about three hours to fix the crack. No charge. Wholeheartedly, I recommend this completely American company. If you bought another brand, and you don't know of a guarantee, check. But if you are just planning, look closely at Cambria and see if installers in your area can do something special like my L. A huge company said they wouldn't because their installers would break it. The small company I chose did a beautiful job but failed to give me information I needed. read more

About 2 years ago, I was at a gas station when one of the sales reps verbally attacked me over my race/ethnicity. He called me a dirty mexican, told me to go home and lose my baby weight and told me that i was a lazy low life from santa ana. Little did he know that same day, i was on my way to my university to finish up my exams for my MA. My father wanted to take legal action but i resisted as I only wanted to make sure this never happened again. The "vice president" called me and apologized and told me that the man had been let go. Recently (2 years later), i was driving when i spotted the same man driving the same company car. My only advice is, next time you lie to someone that could still sue your company for damages is, make sure your sales rep at least gets a car with a different license plate. I still have the pictures and video of his racial slur. thanks, the guatemalan girl from santa ana that has a masters degree and no children. read more

I purchased Cambria quartz through my home builder. The installation job was horrible and I was devastated. Cambria went above and beyond to help get my counter fixed and ease my concerns. They even sent someone from 3 hours away for a free site visit. Top notch company. Would highly recommend to anyone. read more