I visited Calvin's Cleaners out of convenience--location, location, location, right? They had one star on Yelp...from 7 years ago. They have two (more current) five star reviews, both short and disqualified by Yelp's AI. The one star review was a little confusing, mentioning a drop-off in Athens and a pickup in Ardmore, yet this location isn't really Athens (technically by mail delivery perhaps). Maybe they moved?
I decided to give them a shot. Besides, seven years is a long time for a legitimate one star business to survive.
Nestled at the corner of Capshaw and East Limestone Road, the sign on the door says "Same Day Service." That concerned me a little because this time I was actually proactive (for a change) and not in a rush. I didn't want to pay more for same day service when I didn't need it. Not a problem, though--their default service is a 48-hour turn around. I dropped off on Monday and was told with confidence that I could pickup Wednesday afternoon. That works for me as long as the dry cleaning time doesn't turn out days late like many Amazon deliveries :).
I dropped off a suit, shirt, and additional sports coat for cleaning. Starch on the shirt for crisp creases that stay. They gave me two pickup tickets (one for the suit--my son's) and one for the sports coat (mine). Very observant of them!
Friday visit--I wasn't notified that my stuff was ready for pickup, but it had been ready as promised. Small-town, the lady remembered me. I had my tickets, but didn't really need them to pickup my stuff. The suit, shirt, and coat was $22. They did a fantastic job on all articles. I'm a happy customer.
I am giving Calvin's Cleaners five stars because 1) I like to shop local/home town, 2) they did a fantastic job, 3) very convenient location, 4) decent price, 5) good customer service, and 6) somebody needed to start the process of making right on the travesty of a one star Yelp rating.
Calvin's Cleaners has my dry cleaning business from this point forward. read more