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    Calvin Hudson Hicks, MD

    5.0 (1 review)

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    10 years ago

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    Citrus Valley Family Practice

    Citrus Valley Family Practice

    3.3(130 reviews)
    0.0 mi

    The service here has been hit or miss. The first person I talked to when I tried joining this…read morepractice was a bit impatient and unhelpful when I tried asking logistical questions about signing up with my PCP. Then she got my email address wrong when I tried to sign up for the patient portal. When I called back I spoke with Gwen, who was super friendly and helpful. She corrected the error right away. I arrived early for my first appointment and was taken in at a decent time but it took a while to actually see Dr. Virk. When I met him, he seemed very knowledgeable and patient with my questions and concerns. He seemed like he actually read through the thick patient intake packet I completed. He was warm and genial. He didn't seem to be in a huge rush to get me out of the door. I was pleased with my experience, and felt that the wait was worth it. When I got my lab work done, I messaged Dr. Virk but never received a response from him, only from his staff stating they had sent the message to him. When I tried to call, I left a callback number after a long wait and was never called back, though the automated message stated I was next in line. I left another message on the patient portal explaining this and my availability in trying to schedule an appointment. I did receive a call and voicemail the following morning. When I called back, I immediately received an answer and was able to schedule a phone visit within a few weeks. My previous doctor's office allowed people to schedule appointments online through their patient portal or via text, which I found helpful. I do wish this was the case with this office. I also wish I could see after visit care instructions and information on the patient portal, as I can be forgetful with verbal instructions and would like to be able to refer back on the specific directions my doctor has given. Overall, I like this office, but having a more modern way of scheduling appointments and accessing my health data would make it 5 stars.

    I just got new insurance -I called to make an appt. For my blood pressure- they told me I couldn't…read moremake an appt because I owed $100 from a deductible from an insurance I no longer have from 2024- I have no problem paying I just wanted to look into it. Maria at billing was a horrible representation of how Dr. Pat runs her practice. This lady was unprofessional, made you feel dumb if you don't know medical terms she was using, raised her voice at me and was extremely rude... I did call the office back to let them know how business is being handled and I it Shouldn't matter if I'm a new patient or old patient you shouldn't be treated like that.

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    Citrus Valley Family Practice
    Citrus Valley Family Practice
    Citrus Valley Family Practice

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    Corona Family Care - Exterior of our office building located at 2815 S. Main St Suite #210 in Corona

    Corona Family Care

    2.0(32 reviews)
    0.5 mi

    I have been a patient for over 10 yrs. I've seen Tom Ku, Dr Mueller, A. Pinner and I am now seeing…read morethe new PA Cynthia. I will never see Pinner again due to his treatment (lack) of me when I came in with back spasms. Dr Mueller is always late late late and sadly Tom Ku doesn't work there any longer. If anyone knows where T. Ku works I would like to know. I was on my last straw with this office but I hate filling out new forms and my file is like 3 inches thick so I came back when they said there was a new PA in the office. I scheduled an appt with Cynthia for a checkup. I found her willing to explain treatments and new meds. I didn't feel rushed at all. The office staff seemed to be better. My refill requests for the most part are being attended to in a timely matter. The office staff was able to take my FSA (Flexible Spending Acct) card at this last appointment. They must have finally gotten that machine fixed after 3 years. My husband sees A. Pinner. The Drs office called me on Thursday and said new meds where required and a nurse would call me on Friday to explain. I received no call Friday. So, since it sounded kind of important I called on Monday and spoke to the nurse and was told very abruptly that A. Pinner was out and she would call me back Tuesday. Then when I asked her name, she replied with hers and then using my first name in a louder and rude manner (emphasizing my first name) said she would let me know Tuesday and yes she had my telephone number. I was pretty much taken aback. Sadly, this is how it goes at this office. Sometimes its good and other times its the pits... and NO, she never called Tuesday. So, tomorrow I will try again. My son won't go here anymore. He sees Dr. Rodriguez off Magnolia.

    The one star is for Dr. Muller... The office staff get ( Minus stars )... It is very improffasional…read moreand doesn't have any customer service skills. Always giving lectures and directions that doesn't make sense. Please check the previous reviews... Complicates issues and spends too much time arguing with patients. I do feel sorry for Dr. Muller. However, he did hire those unskilled people to do the poor job. Do not recommend.

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    Corona Family Care - Patient Room at Corona Family Care

    Patient Room at Corona Family Care

    Corona Family Care - Dr. Jeffery A Muller MD, board-certified Physician specializing in Family Medicine

    Dr. Jeffery A Muller MD, board-certified Physician specializing in Family Medicine

    Corona Family Care - We offer Preventive, Diagnostic and Therapeutic Services for a wide array of acute and chronic problems for the whole family.

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    We offer Preventive, Diagnostic and Therapeutic Services for a wide array of acute and chronic problems for the whole family.

    Baluyut Michael MD

    Baluyut Michael MD

    4.2(5 reviews)
    1.2 mi

    This review is for the office staff and not the doctor himself. I changed PCP's last month, when I…read morecalled for my initial appointment, I was told the soonest was a month out, I'm a diabetic and needed to be seen to receive a refill so as inconvenient as it was + having to go a full month without my medication, I decided to wait it out. Fast forward to this week, I call to confirm my appointment and I'm told they don't have one for me until May, another 5 weeks without medication. When I asked how this could have happened, the person I was talking with said they don't know, and there's nothing that could be done. The level of professionalism is seriously lacking with their appointment setter and level of care provided when speaking with someone that had a genuine concern for their own health, wasn't just disrespectful, but to brush it off as they did was more upsetting than them dropping the ball on my appointment. I hope their calls are recorded so management can pull the call and hear it for themselves. I had to call my insurance and change PCP's, my new doctors office heard what happened, seen me today and got me all squared away. If you're having issues being seen, I'd recommend trying other providers, because while I'm sure Dr. Baluyut is a fine physician, his office staff needs a serious reality check.

    Dr. Michael Baluyut is our primary physician. He's always addressing all our questions regarding…read moreour health problems. Erica is most helpful in regards to our health insurance and schedules for office visits. All the staff are very efficient. They all care for your well being.

    Calvin Hudson Hicks, MD - familydr - Updated May 2026

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