Our company has leased equipment for the past few years through Caltronics and the customer service they provide to us is without a doubt the best in the industry. When a machine wasn't functioning properly they offered to run the print job for us at their office. Any special functions that we need our Bizhubs to perform, they can find a way to make it happen. They have worked with our IT department for direct reporting of our monthly copy counts so we no longer have to fax or call that information in. Due to high production we needed additional back-up supplies of toner at 4 of our 7 offices. I made the request and within two business days we had the back-up toner and no worries of running out. Immediate responses to all of our requests, amazing technicians that know the machines inside and out, and great customer service. By far Caltronics is the best company to work with for copier and printer needs. read more

After the company I work for upgraded its computer system, our basic functions with regards to faxing, scanning and copying were altered and I had no clue how to get them back. I had made a call out for tech support when my scanning wasn't doing what I needed. I was connected with a local rep, Roxanne and she began to walk me through how to get that function back. In the midst of this, Roxanne realized that my main functions were not set up properly (from the upgrade). She came in to my office a short 15 minutes later and along with fixing my initial issue, helped me get the settings back to where I needed. Roxanne was tremendously helpful with helping with the issue at hand, as well as making sure I knew how to maintain the functions for the future. She is now my main contact for any needs that may arise. Thank you, Roxanne! read more

I'm not typically one to post reviews, but entrusting our copier/biz hub needs to Caltronics was one of the best moves we made this year! And my favorite Caltronics staffer is definitely Roxanne Williams, who not only comes out and gives us a hands on tutorial whenever we need it, but also responds right away when I send her an SOS because I've forgotten how to do something, anything, from programming users to ordering supplies. And she does it with a smile that you can hear over the phone! Every Caltronics employee that I have encountered has been extremely helpful and friendly, and they all seem to truly enjoy it. I wish I could channel some of that energy into our staff. I highly recommend Caltronics Business Systems if you are looking for the best in not only equipment, but customer service/appreciation! read more

I met Tina Cornett when we were shopping for new copiers. I wasn't aware that at the time Tina was fairly new to Caltronics. Tina was so professional and personable. Even after we purchased our copiers from Caltronics, we didn't get forgotten after the sale. It has been almost five years now and Tina has proven to be as helpful and professional now as she was when we were shopping for copiers. The Minolta copiers we purchased have held up nicely. We once ran out of toner and had an important copy job that needed to get out. Tina picked one up from another account and brought it right over to us. I cannot say enough good things about the service we have received and how happy we are with Caltronics. read more

I have not done any service with Caltronics but this is specifically for a young lady who came into my office today. Brittany presented herself very well and we talked about our work for a while. She told me she is new to sales and trying to build up her clientele and earn business. I could tell she was younger and maybe new to the company but she answered all my questions as needed and best she could. She told me she would check in on me in the next couple months to see if my needs have changed. Currenly I am in a lease with another copier company but as soon as I am up I am willing to see what Brittany can do for us. Very approachable read more

Valley Wide Homes just got rid of our old copy machine and replaced it with another Konica Minolta. The old Konica had done it job for a very long time. The new one is much more efficient and high tech. Roxanne Williams came out and took her time to give us a great hand's on tutorial in regards to our new copier. She took her time and she answered all of our questions. She was also quick to show us new tricks, which help save us an abundant amount of time. I highly recommend Caltronics Business Systems. They are always quick to respond and direct is with our needs. read more

I own a small business and have been using Caltronics for years. Recently we renewed our lease with Caltronics and received a new copier. We experienced some hiccups with our new machine and Tina Cornet and Roxanne Williams were so patient and really went to bat for us as we worked to identify the problem and find a solution. I know that my small business is just that - small, but we were treated with the untmost respect and professionalism and they understood that our small business is big to us! read more

This review is to highlight Anthony Elliot! He has been such a pleasant person to work with as we at Fresno Barrios Unidos researched companies in the central valley that could provide us the best machine that would meet our needs. He not only provided us many options that helped us make the best decision, but checks in with us on a monthly basis to make sure our equipment is still meeting our standards. Huge shout out to Caltronics and Anthony! Thank you! -Lupita Ramirez read more

I have been working with Caltronics/Infincom for over 10 years and I have to say they are my favorite vendor. Their customer service and service techs are the best bar none. The service techs keep my printers and copiers running and keep me informed. When I place a service call, I get a call from the tech within a hour or so. Caltronics is just a pleasure to work with. Everyone goes out of his/her way to make my job easier. It just doesn't get any better than this. read more

I normally don't post reviews, but I absolutely love working with Roxanne Williams. She is the best trainer I have ever had. We have had a few problems with our machines in the past, Roxanne is always professional and helps us out each time with training and techniques to help maximize the printing capabilities of our Caltronics Copier. Thank you Roxanne for all your knowledge and great customer service! read more

We do business with caltronics for all of our printers in our 3 offices. They are always on the ball getting our new toner out to us within a day or sending out someone to do service same day when possible. We appreciate their quick responses being that most of our staff prints a significant amount throughout the day. This is a service we value and a partnership we will have for the foreseeable future. read more

Great customer service! Caltronics is always there if you have any issues or questions re: refill or service needs. Tina Cornett is very helpful and is always available via email or phone call. She works hard for her clients to help them with whatever they may need and assists with finding solutions in a promptly manner. I would highly recommend Caltronics to family and friends. read more

We have used Caltronics for several years now. Nothing but great experiences with them. Always available for support & even for training! LOVE our Bizhub C360!!! We used another company years ago & had nothing but headaches, but I totally recommend working with Caltronics! Great people from sales to support! Tammy Wallace Living Word Fellowship Dinuba, CA read more

I work at St Agnes and Caltronics does the service on our printers and copiers. We have worked with other companies in the past, and by far, Caltronics is the best company to work with!! Their professionalism and customer service make doing business with them a pleasure and I know that if any issues arise, they are gonna take care of us! Highly recommended!! read more

Roxanne Williams is professional, friendly, and definitely knows her stuff! We leased a printer/copier from Caltronics in September 2016 and had some rough patches with the set up. Roxanne stepped right in and got everything corrected and made us a priority. She's that person that we all wish we had as an employee. We are loving the new equipment too. read more

She is as good as it gets. We had received a wonderful new machine from Caltronics but we had NO IDEA how to use it! Roxanna Williams came in and made us all feel like we were a part of Caltronics. She was very patient, thorough and gave us one of the best training possivle. Thanks to her we feel like a part of Caltronics family read more

Highly recommend Caltronics for any of your professional printer needs. The print and copy quality is the best we have ever seen. Their customer service is outstanding! Anthony Elliott and his team have provided amazing support through our entire process of ordering, delivery, training and continued service for our office. read more

Jake Cavanaugh has been our sales rep for sometime now. When we have an issue which doesn't happen often I usually send him an email and he takes care of it. We use Caltronics at all 7 of our locations and are really happy with all the machines and service. Thank you Jake, we know we can count on you. E. Busby VDA Inc. read more

I am very pleased that our company chose to use Caltronics for our copy machine service. Roxeanne Williams has been very helpful and attentive to all of our companies needs and calls. Our copy machine has been great so far as well as the customer service she offers. read more