called them for an expensive Bar B Que. They gave me a good price and due to it being a special…read moreorder I waited, and they called me when it arrived, brought to my home installed it and showed me how to make it work. They treated me like we were special and made the experience delightful. Thanks.

Very attentive and pleasant to work with. Mid to High end items available. Fred is very helpful.read more

Javier picked up the phone within two rings. Very knowledgeable about Natural Gas to Liquid…read morePropane conversions. Helped me order parts, to keep his prices reasonable. Highly Recommend.

Frank, The Grill Man is the best. He's an expert. Frank converted my new grill and pizza oven…read morefrom propane to natural gas, reviewed my setup and hooked everything up to make sure it was running safely. I highly recommend Frank!

We are local residence in Palm Springs and needed to replace an older DCS barbecue…read more I think this team was wonderful... And identified the right replacement and execution to replace the barbecue for us. We had a couple bumps in the road in terms of the barbecue fitting into the space that was available... And yes it was on their responsibility to know that. But in the end, there's always bumps when you're spending thousands of dollars on anything. I felt that they dealt with it very professionally, and without emotion and I totally respected their professionalism to correct and fix the disconnect. These are the type of companies that you want to deal with, because not everything goes perfectly... But they were wonderful, supportive and we love our final product. Please buy product from them and you will be super happy

This company could do a much better job respecting customers time. I asked tor a quote and to…read moredesign build an installation. Instead of an appointment they give you a window of time, which already is annoying. After waiting for them, patiently, at the end of the window they then sent me a text. At that point they informed me, without an apology, they would be at least another half hour. The information came at the end of the window not before. No thank you.

Fantastic. They are responsive, team is really good and knows what they are doing and who can ask…read morefor more? Highly recommend.

I had purchased a gas log set for use in my fireplace which had a gas line which hadn't been used…read morein at least 12 years. I contacted All Valley. Leland, who was very courteous and professional, explained pricing and I set an appointment. Tristan came out to install the logs and gas line. I have to give kudos as the old gas connector was melded to the pipe from the heat of previous use. Took ALOT of work to cut off. As the job included gas there is always that trepidation about leaks, etc. I felt 100% confident that Tristan knew gas log sets and their installation, and he took the time to explain things to me. Most importantly, I had confidence that the set-up would be safe.

We needed a new grill for our rental property and being 2 hours away, I decided to call around to…read moresee if we could shop local vs the Costco route. Phillip was super helpful, found us a floor model that was ready to go, sent videos with explanations of the details and communicated thoroughly. On the flip side, I had reached out to a couple other local shops and one in particular, All Valley BBQ, provided a very different experience. The owner was condescending and even tried to tell me I could learn from his wisdom in the rental business. Hahaa Point is, Phillip is great... work with these folks. The other dude down the street, stay clear from his nonsense. Thanks, Phillip!

I went here out of curiosity just to see what the store had to offer in ways of upgrading my…read morefireplace. I was absolutely amazed at the variety of top tier bbq grills. I had no idea such beautiful bbq's existed. The staff were friendly and helpful. Next time i need a high grade bbq, i will for sure head to this great store.

Beautiful high-end store. But shopping there is frustrating…read more If you're shopping for, say, a refrigerator, most of the high-end brands are scattered around the store so you can't compare them side by side - the store is so big that you have to ask where they are, by brand name. And when we asked the salesperson for something comparable to what we were looking at, hoping maybe for a brand we hadn't considered, they weren't very forthcoming - do you have Subzero? Do you have Kitchenaid? etc. If we couldn't think of a brand name off the top of our head, it wasn't suggested. Prices are not displayed on many appliances - we had to ask, and the salesperson had to go look it up each time.

Purchased a Sub Zero built in refrigerator. My salesperson Alex Lamoureux could not have done a…read morebetter or more professional job. He listened to what I was looking for, did not pressure me and handled all my questions with ease and patience. The delivery and install was perfect and Alex even helped with my rebate. I could not be more pleased and highly recommend this business and especially Alex.

We purchased a new built-in barbecue at Palm Desert Barbecue and Fireplace store recently and have…read morebeen very happy with the product and service. They offer a great selection of built in barbecues with just the right amount of features to please the amateurs and the pros. Our particular barbecue was built in Irvine, Ca. which also offers a sense of satisfaction that we are contributing to the local economy. Knowledge, service and great products...they've got it all!

Leland, we certainly understand issues regarding COVID. However, we spent 15-20 minutes in the shop…read morereviewing different options and then proceeded to schedule the appointment We offered multiple contact options and all agreed on a date and time Wasn't a COVID issue that prevented the agreed upon visit

I bought 4 dining chairs. Was never told that they were DIY. I received the delivery. When I opened…read morethe boxes I was surprised to see they needed to be put together. I called and asked to return them but they wanted an almost 50% restocking fee. Zero customer service. I have bought in the past from them with no problems. Beware unless you're handy with tools.

Austin's place is a gem. We went to several consignment furniture stores in the area and each one…read morehas its own vibe. The Warehouse has warmth. It's medium in size, but packed (but not junky) with artwork, furniture, and decor. Prices were surprisingly affordable (yes, there are high cost items too). I got an original design art piece along with other artwork and a beautiful glass vase from Poland (thick glass) among other things. When I learned he ships anywhere, I was able to get a large square glass dining table that my daughter- in- love fell in love for them (house warming gift) -- it will be shipped up north. Austin has a wealth of design knowledge he willingly shares. He is personable and also helped us fit everything in our van creatively. We couldn't have done it without him! The Warehouse is a find!!!

What a joy to talk to the owner! He says this is his passion and it shows! We talked about how I…read morecould get things shipped to MN and how his sister is a big YELPer. All the pieces were well marked with prices. And the prices were a delightful mix of what I can afford: a pristine blue couch for $550, a metal sculpture for a shelf for $30, to what I could not afford: a huge blue funky metal cactus sculpture for $4,700. It isn't a terribly large space, but everything was well merchandised. Stop in!