This was the lowest quote around for a reason. We got RV parking and two custom metal framed gates put in, and we should have probably just attempted it ourselves to get better quality of work. Communication was an issue throughout the entire process, they never would tell us when they were coming to work and I had to call many times to make sure they were coming back to complete the work. Their behavior was unprofessional, constantly arguing and belittling us as if we did not know anything about what we were asking for. Our yard and house were left looking worse than before we had them do any work for us.
They wanted to pour concrete during the weeks it was raining and there was water pooled on the ground in the thick mud. They came to the house one day to argue with me, trying to get me to let them pour the concrete even with the rain. When I told them no they started literally throwing their metal tools and supplies from the side yard into our front yard, tearing up our newly seeded grass and clover. The ground surface was never properly prepped and leveled. When they poured the concrete, they left piles of it in out front yard where the newly seeded grass and clover cannot grow through now. The edges of our concrete are messy, and they splashed conrete on our house, fence, and retaining wall. They left screws, nails, and garbage all over our property that we have to go through and pick up so that they dont puncture tires, feet, or paws. Our concrete is very thin, and not even a few days in large cracks started showing up. They "fixed" one of the cracks multiple times but it just kept coming back, but now there is an ugly smear of darker concrete along with the crack. The other cracks were never acknowledged by them despite me pointing them out.
The gates look awful. They weren't crafted to fit the area, instead they cut bare metal brackets and just screwed them together. Even then they were not the right size. The gate doors push against each other and are not level, so you have to close the doors simultaneoulsy or else the gate just overlaps and will not close. When we brought this up they added tensioners to warp and bend the gate to force it to fit. They spray painted the already rusting metal black after installing it and got black spray paint on our stucco as well. The cracked many of the wood panels when they installed them, and multiple panels have already fallen out. The workers screwed a couple back in with mismatched screws and hid a small panel between the concrete and our fence rather than replace it. They welded the slide bolt latch on the side of the gate that opens, so whether it is locked or not when the wind blows it just slides out and opens. When we removed the tensioners that warp the gate to force it to fit, the latch doesnt even line up, it is about 2 inches off in height. Each time they came to "fix" the issues we brought up with the gates, they just added more holes and screws into everything and the quality of the gate just kept getting worse. We ended up telling them to just stop and leave so we could fix it ourselves. They said they would at least drill the holes for the drop rods on the gates, but never showed up again because I had already given them their last check. I'm not surprised based on their prior behavior.
They quoted us at a lower cost than any other quotes we got, but then went on to tell us they quoted us lower than they should have on our signed contract for the work. We were told that what they had quoted us for the gates did not even cover materials. When had been clear about what we wanted when we asked for the quote, even supplying pictures and showing our neighbors fence as an example. Despite giving us shoddy work on the concrete and the gates, they wanted us to pay more than our quote on the incomplete work. I told them that I would pay the quoted amount despite not being satisfied with any of their work and having them leave with the job incomplete, but I would not be paying any more than what was quoted.
There's absolutely no reason to recommend this company to anyone. Please learn from our mistake and use someone else to get quality work even if it is at a higher price. We will likely have to redo all of this work as well as fix the issues they caused with other parts of our house and yard. read more