I had my first cleaning with this office today. From beginning to end it was very comfortable. Valerie, at the front desk, was sweet and helpful. Cathy was very knowledgeable about my treatment plan, and Mikey, the hygienist was gentle and had a great personality. She also gave me some tips to help with my teeth. Overall, it was a wonderful experience. I'll be back. read more

Very kind. Dr Morgan is the only Dr I will let do my dental work. Everyone in this office makes me feel comfortable (when I am nervous).

They sold me a credit card to pay for orthodontist care which amounted to over $5K. Then they said "Don't worry, the 1st two years are interest-free." The crippling balloon payment comes after year 2. I lost my job and I couldn't finish the payments, and now I'm $3K in debt. read more

For a Dental visit, this was by far the best I have ever had. Dr. Morgan and his staff were very professional. This office is immaculate. They were very informative on everything that needed to be done and they did not make me feel that there was any extra unnecessary work to be done. I had two crowns, two fillings and a cleaning all within around two hours. Dr. Morgan made me feel like I could smile again! Thank you read more

The New "office manager" aka receptionist Fabiola in the office is rude and unprofessional. She has zero people skills and has completely ruined this business. She doesn't want to do her job and lacks customer service. My family has been going to this dentist and orthodontist for 6 years and never had a problem until this subpar individual started. We had a credit on our account because we have double insurance for 2 years. Fabiloa refused to bill our secondary insurance or use our health spending card when she told us about a small balance during an appt. She said "I am not doing that" she is lazy and has very poor work ethic. I will never go back here or recommend this place to anyone after the way I was treated. Whoever hired this woman, shame you your for letting her disrespect your clients in this manner. read more

I came for my annual check-up, and they were efficient and on-time with my appointment. Staff were very friendly and caring. Quaint and clean office. Ample parking in the front. read more

Only out for money. Money hungry place. Do not go there. The dentist doesn't listen to you and he pushes you to have other work done. Worst place ever. read more

I've been a patient here at this dental group for about 4 years and they have been nothing but friendly and exceptional at their services! Dr. Chang has always showed personal care for me and the best interest of my oral condition, I can assure those looking for a dentist that the staff here really care for their patients! I've never had a bad experience and scheduling has been so convenient, as they text and also send emails to help notify patients for their upcoming appointments. Once at the office, your wait time is minimal to none, as every business gets busy from time to time, they make sure to efficiently service their patients. read more

I have had the absolute worst dental care of my life here! Came in for a chipped tooth & was told I needed a cleaning. At the first appt they told me I could just do a general cleaning if I didn't want to do the recommended deep cleaning. So I scheduled for a general cleaning for a different day. Once I arrived for my general cleaning, I was told that if I didn't do a deep cleaning they wouldn't see me. Mind you, they wanted to charge me $140 for a deep cleaning. So I decided to cancel for the time being. Then I called to receive some clarity regarding the situation & was transferred to Irene who told me that I didn't have the option to choose what cleaning I wanted bc I have a "gum infection", which was never communicated to me. She then told me she would email me my medical records & have the manager call me. Well, then another 5 days go by with no email from them or call from the manager so I call back & finally speak to the office manager, Sabby. Sabby then tells me that I was told I had a gum infection per the notes, which is concerning that they are falsifying medical records. She then told me I have to pay $25 for my medical records, even though Irene told me she would email them to me. Sabby continuously cut me off after she would ask me a question & I would try to answer. & the phone call ended with Sabby telling me that I should receive care somewhere else & that I can come by in two days to pay for & pick up my medical records. If you would like to feel like you are running in circles trying to receive clarity regarding your own medical care, then this is the place for you! read more

Stay away! I went in with a coupon for $49 new patients; I needed 2 crowns & they wanted to charge me over $1,500 for each crown and when I said no, too expensive; they kept coming down in price and still it was too expensive. And I made an appointment for 3 months later for a cleaning at the end of the first appointment there and I specifically asked how much it would cost and I was told; "$49". I asked if she was sure; she looked at my file and said yes. Today I called to confirm my appointment for this Friday and I was quoted "$120". I explained what I was told, she put me on hold and came back and said it would be $120! (I canceled my appointment) read more

Another great experience today. Everything that needed to be accomplished went smoothly. Great explanations and observations about taking care of my teeth going forward. read more

Made an appointment for check up and cleaning with my dentist. After the X-ray I was told my dentist was not there. Saw Dr. Lommis after the oral exam he said he could do the cleaning but couldn't spend much time on the procedure. He was rude and condescending. I had to make another appointment on another day for cleaning. I would not recommend anyone seeing him after his attitude problem read more

Newly Remodeled!!! Beautiful and clean!! They have extraordinarily Staff and Doctors. I highly recommend this Dental Office for all your dental needs! read more

I'm thankful for this California dental group. I've been coming here for about 5 years. The staff is always welcoming and joyous. Brianna is very sweet and did a great job with my X-rays! Thank you Dr. Loomis and Dr. Chang for taking care of my teeth! read more

Came in for a clean up and was kindly greeted by the receptionist that helped me with all the paperwork. Dr. Chang performed my clean up and I always felt comfortable. Thanks to all the staff for the experience read more

The best dental office to go to! The staff was so nice, especially Breanna. She made me feel comfortable being there and made my experience overall great !! I'm going let my family know about this office. read more

I am a very happy patient. The receptionist Aris helped me schedule my appointment and worked with my schedule. Dr. Chang did a wonderful job. He place a crown on my front tooth that looks very natural. read more

Worst experiences possible 2.4 is over rating them ! They call you 3 times and text you 4 times confirm your oppointment for your typical cleaning and if you want to commit to other repairs they want to reschedule your cleaning! Pricing and they try to say your insurance changed and when prove wrong they say I thought it did? Anywhere is better than this. read more

Great place. I chose this office based on the reviews I read. Dentists are great and front office staff is friendly and very helpful. Answered all my questions. Overall it was a great experience. read more

I really like this dental office and I usually dread going to the dentist. I like it because everyone is friendly. I felt comfortable the whole time. This office is newly renovated. read more

Everyone in this office is super friendly! I've been coming to this location for years for ortho and for cleanings. They really do just care about your dental needs. Other dentists I've been to have tried to get as much money as they can out of me but California dental group is decently priced and awesome. read more

Staff is very friendly, all billing and coverage is explained in detail ( no surprises). Dentists explain what procedures will be performed and continue asking if you are experiencing any pain. Great office, very clean!! read more

Very friendly staff! Dr Chang is great too! He makes you feel at ease and comfortable. He communicates what is needed and why

Great customer service, staff were very friendly and knowledgeable. They made it a very smooth experience for my family. Loved how they were able to explain my options and even make a recommendation on what best fits our goal. read more

The dentists themselves are great and did good at reassuring me during my crown application and my top wisdom teeth removal. However, scheduling here is hectic and you still will have to wait at least 30 minutes to be helped. I tried scheduling my bottom wisdom teeth removal and was rescheduled twice in one week only for me to wait 40 minutes in the lobby and for them to tell me no one in the office accepts my insurance for this procedure when I was not made aware of on the phone. read more

Breanna's assistance was the best, thank you for being so caring and gentle. Looking forward for my next appointment!!

I wish I came here to read the review before I went to the clinic. This dental office is trying to max your insurance and plus ask for lots out of pocket. I brought my son for regular every 6 month clean, but was told he need moderate to deep clean which they will charge insurance plus I have to pay $260 by myself. My son had never need more than regular clean and he has no single cavity. If it is not because we change insurance to HMO, I would not end up there. This clicking was automatically assigned to us. So, after first visit, I called and changed to different dentist. But I will have to wait for another month before my son can go to different office to get check and clean. Waste my time. read more

Terrible! They tried to make us do unnecessary deep cleanings and extra X-rays, got appointments wrong and refused services when we showed up. The $2000 root canal they did in my husband 6 months ago needs to be looked at again because he's in a lot of pain again. Shady! Save yourself time and money and find a different dentist! read more

Horrible at every aspects. At least I was lucky to see Dr. Kevin as he did not force me too much into paying for what I don't need.

Stay away..overpriced out of pocket expense, poor quality of work. Dont stand behind work.

DO....NOT....GO ...HERE....EVER!!!!!! I wish I would of read the reviews prior to choosing this office as my location. I made a 4:30 appointment and ended up walking out at 5:45 when a gentlemen with a 5:30 appointment was taken in while I was STILL WAITING?!? When I told them I was leaving and would be choosing another office they gave two poops about it. Thank you California dental for wasting an hour and 15 minutes of my time when I left work early for this. Wish I could report to the better business bureau for such terrible service. Btw I tried to reschedule because work got hectic today and they wouldn't allow me to. Ironic isn't it? read more

I've been coming here for a few years now, one, because I have HMO, and two, because it's close to my work. Every time I come and set an appointment, I have to hassle with them to do our standard cleaning, and they always tell me "we don't know if we'll have time." A cleaning takes 10 minutes! Their staff at the desk also tends to always have an attitude especially if you question their procedures, or they tend to come across as they really don't know what's going on. The place itself needs a major overhaul - the furniture is out of date and there's pipes coming out of some of the walls. As far as the dentists go, they're all fairly professional, and seem to know what they're doing for the most part. Do watch the prices they come back to you with and double check them with your insurance to make sure the copayment is correct. read more

The staff were very kind and friendly. The office was clean and nice. Dr. Chang took out my wisdom tooth, but I didn't hurt at all, and I got my teeth deep cleaning treatment from him, and he was meticulous. I'll go again next time. Dental office was very nice and professional staff. read more

I had a great time at this office. Great staff and very professional:) Left happy and will definitely will be coming back in the future.

So my family and I have going California Dental group in Cypress for about 4 years now and me and my family will not be returning to them ever again. The office staff there is incompetent. They told me what my insurance covers and what I had to pay out of pocket for root canel and cap. Which was fine and paid the out of the pocket fee in full. Well now I bill from them saying that I owe them $1200 that insurance didn't cover. This is a problem! Telling patients what they have to pay and obviously they not checking the insurance on what they cover is negligence on their part. Maybe I wouldn't even get the work done if I knew the true cost. I wish that this was just a one time problem but the same thing happen to my girlfriend on a separate occasion. Please save yourself the hassle and going here and get ripped off, because the office staff can't do their damn job read more

This office took $15,000 from me. Dec 2019, and I still have no teeth. Dental work was done by Dr Isacc, he was very incompetent. Not sure he knew what he was doing. Constantly had different issues each time he completed a procedure. This went on for months. I had a total of 4 different partials that did not fit right. All they want is your money, and do not care about their patients. They way over charge you. read more

The woman dentist who checked my mouth was extremely rough. When I complained she said she had to do a thorough check up and kept hurting me. She was argumentative and sadistic. I don't think she understood English well. Wish I could remember her name, but she said she is the dentist on Thursdays. Don't go on Thursdays. When I asked a question she would skirt around it and not answer. The office was clean and staff was friendly, but the dentist was arrogant and manipulative. read more

I went here because I had pain in one of my teeth when I bite down. After an "exam", they handed me a treatment plan that was going to cost me about $7,500 after insurance. Part of the treatment plan was scaling and root planning, arestin, and gingival irrigation, which totaled about $2500 out of pocket. I put 'exam' in quotes, because he never used the pick to actually measure my gum depths, he just looked at them with the mirror. I decided to get a second opinion and went to another dentist off recommendations from a couple of friends. This morning I had a proper exam done and I don't need scaling and root planning, gingival irrigation, or any Arestin at all. For $18 for some mouth wash to treat the couple small areas of swollen gums I have, I will have healthy gums and save $2,500. It seems like they were just trying to jack up the bill and get as much out of me as possible. Luckily I got a 2nd opinion. Don't ever go here, but if you do, make sure to get a 2nd opinion before agreeing to pay their outrageous costs. read more

stay away! we have hmo dental, they would not do a regular cleaning( free insurance covers) but could only do a deep cleaning( over 100$ out of pocket!) they refused to just do a regular cleaning. They did a crown on my husband which never fit correctly and has caused problems. they rip people off. stay away. read more

Slow slow slow! Waited an hour after my appointment to get to the chair to be cleaned - then they tried to up sell me for a "deep cleaning" which they did to me 6 months ago!?! I floss "regularly" so this made no since. There's much better dentist offices in the OC area besides this one. read more