Typically I am more of avid yelp reader than a reviewer but the quality service of this dental practice makes me feel almost guilty if i do not share my positive experience from here!
Having my fair share of money monger dentists in the past that provided mediocre service and lackluster attitude with a sole focus on how a patient will be paying "Do you have insurance?", "Are you paying cash or card?" rather actually showing concern for their patient needs.
I have decided enough is enough, I am done paying for there terrible services (dentist aren't cheap) they're no more than auto mechanic crooks that try to sell you more than you actually need. "you need deep clean", "you need teeth clean". Like seriously?! You do realize I am just college kid paying with cash, right?
I set out and made it a mission to find a great dental clinic that aren't solely based on their craft but more importantly how they take care of their patient.
Searching through google/yelp, TCH Dental Care caught my attention with high stars and positive reviews that looked promising enough to ease my skepticism from past bad experience.
I made an appointment to repair my chipped front tooth and I appreciate Dr.Tan taking his time to make my teeth look even and natural as possible and I was pleased with the result!
Unfortunately, a bit of the repair came off two months in(its common for chipped tooth). I made a call for an appointment and got to see Dr.Tan the same day. BOOM, FIXED!
Walked out to reception with my wallet in hand, ready to pay and the staff smiled and said "you are good" and I was like, what?...I don't have to pay? She said NOPE! You are all set! :)
At that very moment, my fate in humanity of dental practices has been restored!
You would think the story ends here, however the nightmare of my chipped teeth continues...Yep you guessed! This time a slight repair of my bottom tooth came off moments later when I got to my car.
I felt guilty because it was already been my second time here getting repaired (free of charge), I hate to make it a third time, which I decided I will just try and get used to it (which lasted only a day LOL)
I called in the next day and the staff said "Oh, hi Lam!! I remember you!, Sure, come on in at 1 pm, is that good for you?" My chipped tooth was smoothed out and corrected in a way that it can't grind the bottom teeth too much where it can chip again. (I don't grind my teeth by the way)
Long story short, (well technically it is already) my point is they never once made it seem like its MY fault. What you need, is what you will exactly get! None of that bells and whistle package that most dental try to sell you.
Dr.Tan definitely has an eye for hiring personable staff that are sincere! Whether from the moment you call or walk in, you are instantly greeted with a friendly smile and they genuinely ask hows your day/work going.
This place has earned my 5 stars, respect and most importantly became a new home for my dental needs!
Thank you, Dr. Tan and all his kind staff for an easy and pleasant experience! read more