Many staff members to help you in your health and life insurance, annuities, retirement planning &…read morelong term care. They will spend as much time as necessary with specialty agents in all the different fields. The guidance is helpful and less stressful than trying to figure it out on your own. Small parking lot in front

I called Phoenix Health Insurance and was linked with Josh Bahr. Josh is simply incredible! He will…read moresend you over health insurance options, assist in choosing the right plan for your situation and even assist with the application process! His communication is very good, he's friendly and makes obtaining health insurance a truly seamless process! I really appreciate Josh and his thoroughness! Im so thankful to Phoenix Health Insurance and their outstanding employee Josh!!! Highly recommend!!!

I don't appreciate being lied to or manipulated by your staff or you as the agent. The question,…read morecan you provide a notary bond... a very simple question, however you chose to lie and say that you're only able to provide a bond to a client who has an auto policy. Please show me on printed State Farm documents about that policy, I'm sure the Department of Insurance would like to see that along with my complaint. Odds are Judd; you can't provide that fictional policy. Are you so hard up on obtaining new business that you have to resort to lying and manipulation? Over the past five years other State Farm agents in your area have provided such bonds to my friends and colleagues without forcing them for quotes or policies. Ethics much?

I left many voice mails asking for help lowering my insurance I can't afford keeps going up. . . no…read morecall back! Calls me a few weeks later to upsell me some shit & when I ask about getting help he goes around the questions. Weeks later get a letter my renters ins is getting pulled back and I owe 25 dollars but I never got a bill or a call telling me my insurance rate has gone down sooooo I'll be paying the same with less coverage. I think it's time to let go of State Farm, I only went with them because my dad has had them for the last 30 years and felt I wanted to follow tradition. Peace out soon State Farm.

Switched from Farmers Insurance a few years ago. Shopped around and State Farm gave me not only…read morethe best rates but also the best personalized service I could've wanted. I work with Tyler Johnson and he has been nothing short of amazing. We've had quite a few policy changes and even the dreaded auto accident claim recently and I was amazed at how painless Tyler and State Farm made the whole process. I won't be going any place else for our insurance needs any time soon. They're prompt in calling me back, and patient with my thousands of questions and best of all, they're within walking distance of my house! I would recommend Brian Stevens agency for all insurance needs.

Worst customer service ever. Won't respond to email. Doesn't know how to disassociate my account…read morefrom my ex-husbands so my rate keeps getting associated with his, after 3 years.

Not great in customer service. I was a client of theirs for 5 yrs. The homeowners ins. co. they had…read moreme insured with stopping writing policies in AZ this year. I contacted them several weeks before my policy expired to find another provider, twice by phone & once by email. No one ever returned my call. I'm single because I don't like having to nag someone to do something they're supposed to do. I am divorcing this company & would not recommend them.

I've worked with insurance agents in several states, and this one is unmatched in terms of overall…read morequality and personalized customer service.

I had the same experience with Jason Fine's agency as the other 1-star reviews (Ian J., Brian M.)…read more He never would follow up prior to renewal to verify the coverages and circumstances were the same. He refused to shop around even though my premiums doubled. He insured my home for twice the value, telling me the extra coverage was required since the cost to rebuild was more than the value (even though there was other coverage that was supposed to cover that need). He was unprofessional and condescending. Stacy (his wife) was also not helpful. I finally found another agent who put me with a top named insurance company and saved me approximately $3,600 a year on homeowners and auto insurance and I don't have to prepay upfront a year's premium to get a discount. I am now paying half what I was with Mr. Fine's Agency. Also, iIt is the same to pay monthly as it is to pay everything up front and my limits of liability were double with Mr. Fine and now my deductibles are much lower. I would recommend not using Mr. Fine's Agency since it is clear he doesn't act in the client's best interests and gives you a hard time with cancellations and getting refunds. I note his 5-star reviews are over 5 and 6 years ago.

Switched to another insurance company I guess we were not worth shit…read more Changed over to progressive in November of 2024, BECAUSE IT WAS CHEAPER, told Stacy to cancel our policy with Travelers. She didn't, because I didn't send her an email, but she was told on the phone! Now we are getting collection notices for a policy Stacy should have cancel, no email should have been required, she was told on the phone and said she would take care of it! We have text to comfirm. I guess that email bullshit gives them some extra money for their condo in Florida. After all the years we have been with Jason and Stacy, and came back to them after the Farmer's incident, that they would do this to us. BEST THING WE DID WAS TO GO TH PROGRESSIVE!

I've been with this insurance company for 12 years, and there's a reason I keep coming back…read more They don't wait for you to reach out -- they proactively contact me months before my policies are due and consistently find ways to save me money. The communication has always been clear and timely, and I never feel like just another customer. If you want an insurer that genuinely looks out for you, I can't recommend them enough.

I can't say enough about this business! I had a pleasure working with Debbie only and she is the…read morebest! We have been working with them to choose our health insurance for the past few years. She is super knowledge, spends time and explain everything patiently, and Iis not pushy at all!Everyone in our family had a GREAT experience and we highly recommend Zenker insurance agency!

I rely on smart people when I'm dealing with complicated subjects and Rick and the team have always…read moremanaged to not only get me to understanding, but also comfortable with what I'm learning in this complicated business. I do know a few people that LOVE risk assessment and insurance and I do my best to ask them for advice and follow it. Again, the entire team at State Farm and specifically Rick Hobbs and the rest of the office have always managed to get me the proper coverage for my complicated home and business life. THEN ... when a red light running, texting idiot takes out my beautiful Dakota, then flees ... right into the police ... State farm was like a good neighbor and they were there. I can sleep better knowing that I have the right coverage for a good price and a great team to back me up. This is what professionalism is all about.

THE WORST INSURANCE EVER !!!!! I got into an accident over 9 months ago ( it was a hit and run and…read morei was left stranded) and for the first 5 months they messed up my claim over and over again. If i could rate negative i would . After state farm messed up my accident claim many many times, i had send over picture of my car showing how i had another cars paint on my car and shown exactly where i was hit. The police stated the in the original report that it was a hit and run and had also documented in the original report where i was hit but for some reason state farm "magically lost it" . I had asked state farm to help get ahold of the footage but i was told by them and the police that cameras were not available where the accident happened. Okay fair enough, and I decided to just drop the whole thing and take the loss. TODAY out of the BLUE state farm said the accident had been my fault due to me "losing control" okay how can you not lose control when someone hits your front wheel LOL also how can you tell i lost control if you stated that you lost the police report and you have no camera footage ? do you magically have proof now? I don't even care to fight them anymore because they clearly are just taking advantage of peoples money , time and tragedies. If you care about your money don't get state farm you'll hate yourself for doing so. Ever since i switched to progressive insurance, they have been 10x better and they actually care . Don't waste your time or money here .

Tina is fantastic. She walked us through the application process for Medicare and had answers to…read moreall of our questions. If you want it done right, she's the one to do it.

JUST THE BEST! Tina Borges of TRB Insurance is everything we'd want to find in an insurance broker…read morebut rarely do. She is conscientious beyond belief, puts client's interests absolutely ahead of her own, and doesn't rest until she has nailed the best solution for her client's needs. In our case, the best solution for a particular Medicare plan was with a provider for which she is not even a designated broker (meaning NO COMMISSION FOR HER), but she didn't bat an eye in steering us to that company because it offered the best (and most economical) plan for us. That kind of integrity-based service is hard to find these days, but you'll get it with TRB.