Recently I visit for 3 recalls. One is back ordered so 2 recalls are done…read more It took only 1.5 hour and I like that I don't need to wait too long. While I was waiting, I had company meetings online and time passed real quick. The waiting area is also great. So I didn't have any issue to process my work.

Because of dealing with this service department, I would never buy another Hyundai ever again! And…read moreI was going to look at the SUV options! But hell no! Sonata turns out was burning oil, a known problem! The way this service department went back and forth with me then ultimately decided it wasn't a defect and wasn't covered under my warranty after months of me going back there just was appalling! And there's no courtesy shuttle either to anywhere even being in the middle of highway 4! So had to rack up many uber charges since they just had to keep my car all day all the times I had to deal with it! Nope not happening ever! Oh and the piece of metal pile, well it was a great few years but clearly it was never built to really last. It

Kevin was very Informative. Will work with the customer…read more Will go over and beyond to help. Very chill. Many years of experience.

My husband and I went to go stop by at East County Auto Sales to check out their Prius cars for…read moresale. We were greeted by Kevin who was very helpful and friendly. It was such a great experience bc Kevin and Wilmur gave us a fair value, smooth, and great customer service. I would highly recommend this place to my family and friends.

John is a trustworthy and awesome car dealer purchase from…read more I recommend John as he's been really good at answering all my questions and concerns. I recommend John to everyone I know.... Thank you once again...

I had a great experience being helped by Gabriel. I didn't end up getting the car I test drove, but…read morehe gave me a very fair price for my trade-in and the car. He was kind, honest and professional. Recommend this place!

These guys are awesome! they took my 2006 work van and…read morehelped me get a great deal on new vehicle. they are family owned and know what there doing. I highly recommend them to anybody in search of a used car and a good deal. Thank you guys.

Purchased a 2012 Rogue last November. When I did the test drive I heard a noise on cornering…read moretightly and mentioned it. I was told that it was only that the rear end had just been serviced and it would go away within a couple hundred miles. I bought the car anyway because it had everything I was looking for and they promised that they would cover the cost of any repair at my mechanic because I lived so far from them. I took it to my mechanic about 3 weeks later and learned that the rear end needed to be replaced. He was able to locate a used one. I called and left a voicemail and texted. I heard nothing. I had turned down the return policy which would have been passed anyway before I got it into the mechanic. I called and texted again. Still nothing. I had my mechanic replace the rear end and sent a copy of the invoice to them along with another message. This business ghosted me and never even split the cost of the repair. I do not recommend buying from them as they are LIARS and will say what they think you need to hear to make the sale.

I went and bought my son an affordable truck and David helped us and was amazing. He was quick…read moreefficient and gave us affordable payments even though my credit is shot. 100/10 would recommend

I called Corporate Fleet Sales on 11/20/25 at 10:25 a.m. The call was answered by a woman who asked…read morewhat I needed. I asked who I was speaking with, and she said her name was Arlene. I asked Arlene if I could speak with her manager. She then asked if this had to do with me wanting to return a vehicle. Mind you, this was the first time I had ever called this place, and I thought that was a red flag. I responded that no, it did not, and that I simply wanted to speak with the manager in charge. She then changed her tone with me and said he was not available at the moment. I said okay, no worries, and asked if I could get his email. She then asked what this was about. I told her the issue had nothing to do with her, which was why I was asking for a manager. At that point she became aggressive with me and said that if I didn't give her my name and number, she wasn't going to help me. Before I could get a word in, she transferred me to a line that rang twice and then asked if I wanted to leave a voicemail. I decided to call back. This time, the phone was answered by a man named Dennis. He seemed polite at first, but his tone gave off a bad demeanor. I asked if I could speak to the manager in charge, and he asked what the call was regarding. I told him the same thing I told Arlene, but unlike Arlene, Dennis was beyond rude. He said that if I didn't give him my name and number, he was just going to hang up on me, and that no matter how many times I called, he would continue to hang up. When I asked if he was a salesman there and why he cared so much about why I needed to speak to his supervisor, he simply hung up on me. After calling a third time, Dennis was treating the entire situation like a game. At one point, he kept cutting me off and repeating, like a lunatic, "No name, no number, I'm not going to help you." After saying that about seven times, he hung up again. I called back a fourth time, and now they just hang up every time. Based on the way both Arlene and Dennis handled my calls, it's clear this dealership has serious customer-service issues and an unprofessional internal culture. Their hostility, refusal to provide basic information, and repeated hang-ups weren't just rude--they signaled a place that has no respect for customers and no interest in resolving concerns. If this is how they treat someone simply trying to speak with a manager, I can only imagine how they behave once they've already taken a customer's money. This interaction alone was enough to make me completely lose trust in this dealership.

I had a great experience buying my car thanks to Mustafa and Omar. They were both easygoing,…read moreprofessional, and made the entire process smooth from start to finish. There was no pressure, they answered all of my questions, and made sure I was comfortable with every step. They worked hard to get me a great deal and made what can usually be a stressful experience feel simple and enjoyable. I really appreciated their honesty, communication, and customer service. If you're looking for a vehicle, I definitely recommend asking for Mustafa and Omar.

​ BUYER BEWARE: Deceitful Practices & Horrible Condition ​I…read moream ranked in Google's top 2% of reviewers worldwide, and I review fairly and accurately. Take my advice: stay far away from this dealership. Mufasa and his staff are highly invasive, deceitful, and the epitome of shady used car salesmen. ​Here is exactly how our process went after purchasing a vehicle through CarGurus: ​Bait-and-Switch Condition: In the listing pictures, the car looked beautiful, in amazing condition, and free of serious defects. However, when our independent transport driver arrived for pickup, he immediately called us because the car looked incredibly beat up. He wanted to document the heavy damage so he wouldn't be blamed. When confronted, Mufasa brushed it off and claimed "they've seen pictures." We were never shown the actual damage on the vehicle we received. ​Abysmal Communication: We filled out an application and were approved immediately, but it took them over a week just to get back to us. ​Shady Contract Add-Ons: They didn't send out the contract for a week and a half (which was their version of "overnight" shipping). When it finally arrived, Mufasa had snuck in a $2,500 warranty that he previously claimed was "included." ​Registration Nightmare: We had to threaten litigation just to get our registration paperwork. When it finally arrived, they had registered the vehicle in the State of California, even though we explicitly live in Arizona. ​This entire experience was filled with dishonesty, delays, and zero integrity. Save yourself the stress, money, and legal headaches. Do business elsewhere

we had great service working with Kole and their accountant. theres a great selection of cars and…read moretrucks at this dealership. i will definietrly shop here again. thanks for the help finding our new family car!

Extremely disappointed with the service department regarding my 2024 Ford Bronco warranty claim…read more My Bronco's motor failed, so we brought it to the dealership expecting support and communication under Ford's warranty process. The service representative, Mauricio, informed us repairs would take about a month and promised us an update by mid next week (around 05/13). That date came and went with absolutely no communication. By 05/18, after multiple unanswered voicemails and no callbacks, I finally asked to speak to a supervisor. Suddenly, Mauricio was available to take my call. When I asked for an update, I was told the exact same thing we had been told two weeks earlier: "Ford hasn't approved it yet." I then asked for Ford's direct number so I could understand why my repairs were delayed. Mauricio provided me with a customer relations number and a repair reference number that he apparently knew would not work. After realizing I had been given incorrect information, I went into the dealership frustrated, understandably so after weeks of poor communication and feeling ignored. Instead of helping resolve the situation, Mauricio's attitude was essentially "back off and leave." I later contacted Ford Customer Relations myself and learned the truth: Ford Warranty was actually waiting on the DEALERSHIP to send photos of the motor. In other words, the delay was not Ford -- it was the dealership failing to do their part while I was repeatedly being told otherwise. Customers should not have to chase down answers, be ignored, or feel lied to. Communication, honesty, and accountability go a long way, and unfortunately I experienced none of that here. Very disappointed with how this situation was handled.

I've been with out a car since November due to an accident and not finding the car I want. Been…read morelooking and looking until I found this gem. Called the dealership was connected to Richard Garcia sales man. I set up a time to look at this vehicle not only was he super friendly but he informed me the jeep was at the sister store in Tracy he hand delivered it for me. I fell in love with this car and Richard was able to make it work in my price range. Honestly I'm use to spending 10 hrs at a dealership. They picked a great financing company with putting minimal hits on my credit which was important to me. The whole process was awesome and quick. Because I work close to the dealership Richard picked up my car and had it detailed for me. Had a slight problem with the lift gate but they got it fixed right away. Highly impressed with everyone here!! Go see Richard Garcia for your next car!! Hopefully this jeep is my forever jeep but if I need another vehicle I will be coming back!! Thank you everyone!!

Very disappointing experience, especially since we purchased our vehicle here…read more We brought our vehicle here Saturday morning because it was experiencing dangerous hesitation/lagging when accelerating, particularly when merging into traffic. We chose this dealership because we purchased the vehicle here and trusted them to handle the issue properly. We were told the catalytic converter was the problem and that Ford would cover the repair at no cost to us. We were told the vehicle would be ready Wednesday and dropped off Thursday morning. The communication throughout the repair was extremely poor. We repeatedly had to call for updates because the dealership was not contacting us when they said they would. We also learned that an additional part had been replaced without our knowledge or authorization. That repair was covered under our extended warranty with a $100 deductible, but we were never contacted before the work was performed or given the opportunity to approve the charge/ know what was going on. When my bf questioned the $100 charge over the phone, Eric told him, "At least it was $100 and not $300." The amount was never the issue. The issue was that the work was performed without our authorization. Instead of acknowledging the lack of communication, we were made to feel like we should be grateful the unauthorized charge wasn't higher. Then Thursday came, and the vehicle had not been delivered because the drop-off had apparently never been scheduled on their end. My bf had to leave work early to deal with the situation. We were also concerned about whether the original acceleration problem had actually been resolved and whether the vehicle had been properly road-tested. Today, Chris, the manager who had been out yesterday, called my bf. Unfortunately, the conversation was just as disappointing. My bf explained that the issue was communication and authorization, not whether the additional part was covered under warranty. Instead of acknowledging the communication failure, Chris focused on the fact that the part was covered. He also stated that there had been no calls for updates and that things were not scheduled because they were "too busy." The only resolution Chris offered was to remove the newly installed part and put the OLD FAULTY PART BACK ON THE VEHICLE. That completely missed the point. We were not asking them to undo a necessary repair, we were asking why the repair was performed without our knowledge or authorization in the first place. What was most disappointing was the repeated lack of accountability and the rude way our concerns were handled. We were repeatedly treated as though we were the problem when we were simply asking the dealership to take responsibility for mistakes and communication failures on their end. A simple apology and acknowledgment would have gone a long way. We ultimately paid the $100 deductible to get our vehicle back. We expected much better from the dealership where we purchased our vehicle. The lack of communication, unauthorized repair, failure to properly schedule the promised delivery, and the way management handled our concerns completely destroyed our trust. We will not be returning here for service or purchasing our next vehicle from this dealership. We will be taking our business elsewhere.