Where can I start?? LOS Primos gets 4 stars from me for…read moremany reasons. 1. They were a perfect car lot to go to for first car buyers. 2. Upon my purchase, I had very minor problems. I mentioned them and they were fixed right away. No problems. 3. Everyone is very helpful, great customer service and they honestly try their hardest to help any one who comes to them for a car. Jorge was my sales rep, great guy. Every thing as far as paper work, looking at the car & having all my questions answered. We sealed a deal with a 2011 Sonata within 1.5 hours. Fast, and very to the point. Rigo has also helped me with a lot as well. I'm pretty sure all the reps are great & I highly recommend Rigo or Jorge. Receiving my plates and tags took less than 30 days, more like within 15 days. To me that's pretty fast for other car places I've heard of friends and family dealing with. When car places say they take care of their customers, Los Primos really stands up to that! Check out Los Primos , hopefully your experience finding a vehicle will be as great and exciting as mine was.

porfavor no compren carros aquí los dan pésimos motor y trancmision muy mal muy carro te tratan…read morebien al inicio y después no contestan las llamadas no se dejen estafar yo tenía poquito ahorrado y lo perdí todo me arrepiento demasiado de comprar un carro aquí

I've never been taken care of so well from a small dealership. We bought my daughters first car…read morehere it was super smooth transaction. Next couple days we had some very small issues pop up ( as with any used car) I talked to the owner who is very cool he had me drop the car at his mechanic at no cost to me. He even met me there and drove me back to Antioch so I didn't have to pay for an Uber. Word of mouth is everything so anytime I hear of anyone looking for a car I'll definitely be sending them to aces. Thank you guys so much my daughter loves her first car! - Stacey Burgess

I had an excellent experience.until i got home and noticed there was no oil in my car.i put oil in…read moreit.which I shouldn't have had to .my sunroof has a short tried to open and close by itself.and it leaks oil on top of it I keep a good eye on my fluids always.i drive to shop for school clothes get home .went to get propane and no crank no start..replace the starter no crank no start still.so I'm screwed .6000for a car that lasted 5months. What a waste of my hard earned money.now I'm broke and so is my car.

Everything went well on my 2013 Passat.I had a lot done and drives like a dream.Tiffany was so…read morehelpful .Great people.

Update in response to the owner's reply:…read more I was present for both the drop off and pickup of the vehicle and directly involved in the entire experience. Attempting to discredit my review based on whether I physically walked into the office at every interaction is misleading and irrelevant to the actual issue. The issue remains the same: we paid for what was discussed as a complete diagnostic report specialized for this type of vehicle, and that is not what was ultimately provided. I also want to correct the owner's statement implying that I contacted the business offering to remove my review in exchange for a refund. That is not accurate. After my review was posted, the business directly contacted us and asked for the review to be removed in connection with offering a refund to resolve the situation. As of now, no refund has been received or posted despite that offer being made. I think that speaks for itself. My review was simply my honest experience and opinion regarding the diagnostic/report and communication during and afterward. I'm not interested in arguing online further -- I simply shared my experience honestly.

Bought a 2018 Mazda3 GT from them. Great experience smooth purchase experience. Felt very…read morecomfortable driving away with the car! Thanks YC!

I had an amazing experience with YC Auto! The staffs were incredibly friendly and helped me…read morecomplete the transaction for my car very quickly. I'm truly grateful and.. highly recommend their service!

If you buy a car from here and you start to have problems with it make sure to CALL YOUR BANK AND…read moreREPORT IT! They will lie to you and tell you not to contact the bank and to deal with them personally just so they can take advantage and not do anything to actually help you.Tengan mucho cuidado comprando un carro de ellos llamen al banco si te empieza a dar problemas el carro que les compres. The staff is extremely unprofessional and will lie to you. Do not do business with them! Faulty vehicles and the third party warranty they offer is garbage.

Nice selection of well maintained vehicles. Found a great deal on a beautiful Toyota 4x4 Tundra…read more Gabriel and his staff are super nice, efficient and easy to work with. No cheesy, high pressure BS. Glad to have my beautiful new-to-me truck and a great experience. Thanks!

My wife and I just bought 2 cars from Alex. Alex is very professional and knowledgeable, very…read moredetail-oriented, well understanding with no pressure at all. He full of energy and have sense of humor. I am going back again; this time I am taking my families and friends along. Thank you, Alex, for the job done.

Got a good deal on a Toyota RAV4 (did my research) and it was truly a low pressure sales…read moreexperience. Alex was great - answered all my questions over the phone, held the car when I gave him a heads up I was heading over (2 hr drive for me), and helped me get started with loan approval online so didn't have to worry about that when I got there. Literally the least stressful car buying experience I've ever had.

Kevin was very Informative. Will work with the customer…read more Will go over and beyond to help. Very chill. Many years of experience.

This is the best used car lot I've seen. Quality cars at a…read morefair price and excellent service. Why drive 90+ minutes when you can find the car you want right here in East County (Oakley)?

Super quick DMV services! AAA's appointment service changed my original appointment without me…read morerealizing it till my said appointment, needed to do a transfer title today & was able to walk into Jimmy's auto and get it taken care of in less than 10 mins.

Did some business next door to this place called In & Out DMV services. They were awesome. This…read moretool decided to capitalize on their business model and decided to do DMV services as well and put up a sign that says "in and out in 5 min" so when anyone comes looking for the real in and out they see this sign and go here instead. I own a business and work hard but to lay a turd on your competition like this just shows what kind of dirt bags they are.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.