Do not book an appointment until you read all the bad reviews. I recently tried to reach out to this dental practice, and it was a frustrating experience. I could never get through to the office directly, and the message box was full, so I couldn't even leave a message. When I finally did get someone on the phone, I struggled to understand them, which made it even more challenging. Overall, I found the communication to be very lacking. It feels like there's a big disconnect between the front desk and the patients. They really need to sort this out because it's difficult to manage appointments or ask questions when you can't reach anyone easily. I have gone elsewhere as i am sure a lot of other potential customers have. read more

I just wanted to let people know that Cali dental is really awesome their dentist was so kind and understanding as well as his staff I was so nervous about my root canal and went in they took care of it quickly and really just were so gentle and nice the whole time and I was so scared but they made me feel at ease and I def recommend them read more

I booked an appt before I read the reviews. I received a call to confirm my appt and was given details about what to bring...A dental office that needs your social security number? No thank you. Immediately cancelled. read more

-10 stars to Cassandra Maira and the unknown woman they let x-ray me. They wouldn't tell me her name after they kicked me out. I literally was harassed for no reason. Quality is trash!!! Beware they won't tell you names of employees working on you. Child like attitudes. Cassandra if you hate your job quit and work somewhere else. Harassing clients is a terrible way to relieve your frustrations. Full video on YouTube channel "NessWorld" subscribe like share enjoy read more

They had me waiting in the waiting room for a whole hour just to tell me to come back later on that day. Ive also called about 3 times and left voice mails each time cause they dont answer and have not received a call back at all. read more

This is not a professional dentist office. I recently moved to Lompoc from the SF Bay Area and have an excellent dental insurance plan. I went to CaliDental because they were close by - big mistake. Got all-new x-rays and while initial teeth cleaning wasn't great, I thought I'd give them a shot at doing two fillings. I work full-time and have to take personal time to go to medical appts. My first attempt at a 2nd appt ended after they couldn't see me 30 min past my appt time. Like a fool, I gave them a 2nd chance. Today was my 2nd attempt at getting service, and at 9.50am they said my 10am appt wasn't running late. They lied. So at 10.25am I left, again, and am now looking for a professional dentist office. No apology for wasting my time, twice. This appears to be a poorly-run dental practice offering the lowest common denominator level of service from customers who expect absolutely nothing from them. And remember, I have really good dental insurance. They we're going to get paid bigly. And it still didn't matter. Avoid them. read more

Please please stay away from this place. my wife and I went there for routine annual cleaning, we ended up with multiple fillings repairs so they can charge to our insurance. The dentist make a hole to side of my teeth, I had to come back to shave it down so I wont feel it. Then I had a small pain chewing hard items, it all started after he suggested me "deep" cleaning saying may be something stuck to my gum line. It didn't make any sense. I will post what they charge to our insurance, They are practicing Insurance Fraud to make money. read more

I went in for a simple tooth extraction,they over medicated me so I couldn't even stand up or drive home AND then blamed me! Was only supposed to remove 1 tooth,but last minute said they had to remove 2. The second one was not ready to be removed,they had to saw it and crack it in half to remove it!!! Will NEVER go back to those butchers!! read more

I went to Cali dental on the 16th of this month to get tooth extracted after the extraction I didn't get anything for pain and no antibiotics.so now I have been in bed with an infected mouth had to go to urgent care for antibiotics and pain meds tried to call cali but no answer three times even left them messages even marked urgent but no response still in pain going to new dentist now. read more

CaliDental - General Dentistry Near Me - Lompoc, California

My experience with CaliDental has been severely subpar. Quite frequently, I have to call and ask for updates instead of the other way around. I can confirm that information from my insurance has been sent over, but only after I call is it even reviewed. Calling wouldn't be much of an issue if the phone was answered. Myself, other patients, and even reception confirmed the phone system is not working properly. It's been about six months now and I only had one broken tooth in the beginning. As of right now I have three broken teeth, two temporary fillings, and another possible infection. The ONLY thing I'm waiting on is "a denial from my insurance so we can give you the out-of-pocket price." That's what I was told by the dentist (Elnur Sumayia) as well as reception. This doesn't make sense to me and I'm eager to have my mouth fixed. I'm currently only able to eat with one quarter of my mouth and my quality of life is reduced each day by this and the fear of more teeth breaking as a result of constant delays. I would try to keep waiting but I have my firstborn due in two months. I won't have time for dental work like I do now and I've done my best to be patient. I'm so fatigued from the constant pain in my mouth and and quite concerned about the infection spreading while we wait for the "cash" price. I'll keep following up with this location, but I have no choice but to start looking for a new dental team. Please let me know what I can do to finally get my mouth fixed. read more

Worst place ever for many reasons. Number 1, if you have children DO NOT take them here. My daughter needed oral surgery and they were about to do her procedure without her doctors approval and told me it would be fine even though at the time of her age and weight she shouldn't be put under. Needless to say my daughter went somewhere else after her doctor told me it wasn't safe. Second, I have health issues and sadly my teeth have taken it's toll. I went into Cali dental looking for help and the female dentist looked at me and rolled her eyes. She insulted me for being so young and have bad teeth. Once I told her my schedule wouldn't work with hers she kept rolling her eyes and gave attitude. Needless to say she's been reported and this place needs to shut down read more

I really like this Dental office . My son was seen today and the entire staff including the doctor were kind and professional. You have the choice of doing paper work on a tablet or by paper. You don't have to wait too long . read more

Here is Calidental at 2:48pm calling me to reschedule an appointment next day to fix a drilling problem they created in my tooth, just to cancel the same appointment the next day, not even 3 hrs since our last conversation at 5:24 pm because I left them a review earlier. Crazy read more

CaliDental - Truth that Calidental, will call you to schedule an appointment just to cancel it less then 3 hours later - General Dentistry Near Me - Lompoc, California

Kept losing my medical history and wouldn't call me back for a follow up appointment, worst dentist I've ever went to. Never going there again. read more

We had to drive one and a half hours to have work done for my 5 year old. She had to have an extraction and some crowns done. The four stars are for the work and the quickness in which it was done. It took almost an hour from her appointment time to start- but the work itself took less than an hour-which I was grateful for. The missing star, however is for the ladies at the front. Both times I've arrived at this Calidental location (Lompoc) - I've been greeted with rudeness. I've seen other yelp reviews mentioning this as well. The front desk staff act like they are genuinely annoyed that you are there. One lady in particular-No eye contact , no smile, just sits there frowns at the computer and acts pained to have to acknowledge anyone. It's awful. Dentist offices are terrible enough, the least the staff can do is be kind and warm- or at least pretend to be. read more

Amazing with kids. My son had to have work done on his teeth a few years ago so he's scared of the dentist now. Mariana was so patient with him and I think changed his mind about the going to a dentist. Dr H was amazing as well. Answered all my questions and was really good with my son. Thank you! read more

I lost my dental insurance recently and chose Cali Dental in part due to mailers we've received that looked very professional and promising. I was really hopeful for a positive experience once I saw that it's a chain and I normally avoid dental chains. Pros: scheduling was easy, as was rescheduling when I needed to move my original appointment time. The office was very clean and bright. TVs were a nice touch. The front office staff and assistant (hygienist?) who took me back, did the X-rays, and finished up the teeth cleaning was also friendly. Cons: I filled out the intake information/form online but was told it wasn't there when I arrived (makes me nervous about the security of your website/app). The assistant who took me back didn't introduce herself. It's a nice touch to introduce oneself when providing services. Not a big deal. The dentist wasn't the person who I had an appointment with (Dr. Malik) and no one addressed that. I didn't mind, but it'd be nice to have seen the credentials or intro of the various dentists online to choose a provider based on background and training at the start. The dentist, Dr. Chen I believe, barely introduced herself, looked in my mouth, told the assistant a few numbers and observations, asked me if I had any concerns (hadn't read the concerns I reported to the assistant and online?), and then told me I'd be getting four fillings that "wouldn't take long." There was zero bedside manner acknowledging or asking about my dental habits or history. She didn't show my X-rays or explain where in my mouth the cavities are. I'm not a person with a history of suddenly having four cavities and was seen six months ago by a dentist where I had none but she hadn't asked that either. She asked about if I was interested in a mouth guard but didn't follow up to that then cleaned my teeth in the roughest and fastest way I've ever experienced splashing water all over my face including under the sunglasses I was given to wear. It certainly didn't feel thorough and there was no feedback provided (ie she didn't say my teeth and gums looked clean to only need a quick scrape). She left as quickly as she had arrived and the assistant finished up polishing and asked if I minded fluoride. I've had fluoride before and this was gross. It left a tacky feel to my teeth- not a clean and polished feeling I'm used to after a good cleaning. Very disappointing. I understand why so many people fear going to the dentist if this is the only kind of treatment they receive. I prefer a more personal touch and even education about oral health and avoiding cavities. I don't trust drilling my teeth if I can't trust the professional suggesting it. I was put off by the experience so much so that I called my previous dentist and asked what it would cost out of pocket to return at the next six month interval so I can save up rather than return here. read more

This is shit suck ! They don't know if you payed or not. Hopefully they close there shit up.

Dr. Anthony is absolutely fabulous. He does the work right and always wants you to be pain free.

Unprofessional Management!! The office is very unorganized the front desk seems as they don't know what's going on in the back the and the manager doesn't know what she's doing and doesn't not have the office under control! read more

The santa maria office is better than the lompoc office . They have one person in the front and everyone else is in the back. The service take long and then the dentist is not the best for kids , dosent explain well or give good reasons why she dosent want to do a procedure that she reccomended. This would be my last time here. It seems to me that they don't want to work . read more

some girls work here have totally bad attitude... we have to wait longer to be seen and they don't know what wrong with my kids I have to tell them ... this is crazy read more

Dr Malik is my dentist and Dr Jay is my grandchildren's. All of us have a huge fear, don't like our mouths worked on! This office is beyond awesome. All the staff and Drs are so gentle and informative always making sure your comfortable. I had 4 teeth extracted and was terrified, during surgery I had no pain, which I have big roots that are close to sinus so tricky extractions. My experience has been ten star if that's possible. From the front desk staff to the assistants and Drs all of them have been wonderful read more

STOP! STOP! STOP! STOP! STOP! STOP!!!!!! Please read this review it will stop you from making the worst decision for your dental care! If you care for your teeth and want to have them do not go to this location. Our family went for a routine check, no problems, great hygiene. My husband had no problems with his teeth, the dentist has only been licensed for less than a year, used a bar to wedge behind his bottom teeth and then pulled on his tooth with plyers. He then told my husband that he needed three teeth pulled. The same dentist broke my daughters retainer and told her she needed orthodontic are when she just came out of braces with perfect teeth. Of course we asked for our records and got two additional opinions. NOTHING WAS WRONG WITH HIS TEETH. The dentist tried to damage it to later get implants. After looking at our records they also committed insurance fraud by billing our insurance for services that were not done on all three of us. We have made complaints about this to the American dental association, dental board, and our insurance company for fraud. My only hope by this review is not to hear the offices response but to save other families from going through the same experience. Look somewhere else other than CALI DENTAL!!!!! read more

Sadly a poor experience :/ They were so behind on schedule I waited 2 hours for them to decide not to refuse to give me a cleaning after I had started with xrays. I of course had the $99 coupon and after the Xrays and refusal of a cleaning they still wanted me to pay the entire $99 :( My impression was the doctor was so busy he was trying to save time by telling me he wouldn't be able to do the cleaning.False advertising if you as me. read more

Nice and professional staff. Very thorough dentist. The dentist encouraged any questions and repeating things for me without making me feel bad. One warning I have is that I had an early appointment but still ended up waiting an hour before I saw a dentist. I now expect appointments to last 2-3 hours. HOWEVER, the nice thing is that they have Netflix so you can binge a show to keep yourself occupied as you are waiting if you didn't bring anything else to do. read more

Most ridiculous experience. Was a new patient with my wife. Had appointments and had pain. My appointment was at 8. My wife's was at 9. Everyone walking in after me had priority. Never saw a dentist. Not even sure there is a dentist there.left after 9 and there were 2 people leaving for the same reason. read more

Dentist was extremely nice and friendly, he was super kinda and very caring of his patients, the staff on the other hand was very rude and just didn't seem like they enjoyed there job. Some of the staff was nice yet some seemed like they didn't care. Would definitely recommend coming here, just wish the staff was friendlier.. read more

WORST EXPERIENCE. after 3 hours of trying to do a root canal they sent me home & scheduled me a month out. I am now sick & cant make it to my apt. I called the morning of my apt to reschedule & the lady on the phone GABY refused to reschedule my apt. I stated I needed another apt because I am in pain & need it fixed but I am sick & cannot breathe correctly. She went on how that is not her problem & she cant make me another appointment. I asked to speak to a manager or someone higher then her & she laughed at me! she refused to give me her name after 4 times of asking she finally did. She said I could still come in to my apt but after i asked for a manager & said I will be on my way to the apt she said I can no longer come for my apt. VERY UNPROFESSIONAL. WILL NEVER GO & SPEND MONEY HERE AGAIN. THEY NEVER FINISHED OR TRIED TO FINISH MY TEETH THEY ALREADY STARTED WORKING ON & REFUSED TO SCHEDULE ME FOR IT TO GET FINISHED. read more

I called to schedule a last minute appointment on a Friday. The receptionist was great and she even got me in within half an hour of me calling her! I went online and printed their patient form and took it in filled out and another receptionist said it all had to be done on the tablet and that she didn't need that. I felt like she could have been more friendly. Nadia and Dr. Malik were both great. Nadia made sure I was comfortable the entire time and Dr. Malik did a good job of explaining everything. I ended up doing the $99 promotion for a cleaning and xrays. I do plan on going back there. The only reason I didn't give them 5 stars is because of the fact that I was there for two hours and did a lot of waiting. read more

(BEWARE) My issue started when I went for a cleaning, they did a very quick cleaning and exam, it only took 30 minutes but when It was done my teeth didn't feel clean like they normally do after a cleaning at my old dentists office, before I could say anything I had a mouth full of floride and was sent home. The next day I took my daughter in for a cleaning and exam and asked them why they did such a quick cleaning job on my teeth and they responded they don't do deep cleaning unless you ask for it and that it wasn't necessary. I was ok with that response but then my daughter was up for her appointment and they did an exam and found that she had to get a root canal and so we scheduled it. I got a call later that day to reschedule and then a call the next day to re-reschedule again. At this point I was upset but not angry. The day we went to get my daughter's root canal the Male Dr./Co owner came by the room after an hour of waiting for surgery and told me he wants us to reschedule because he wants us to talk to the orthodontist the next day. When we came in the next day the orthodontist and I talked about braces and extracting teeth, we agreed and set up a date for the surgery. HERE IS THE ISSUE ...We came in and while we were in the lobby the Orthopedic surgeon came out and asked if we had the drs orders (mind you the orthodontist works in the same building) because they couldn't find a care plan from the orthodontist. We said we didn't have anything and suggested it could be in there computer since the consultation happened in house. She left and I waited... I noticed everybody was going in and coming out before us even people that came in after us and about an hour later I saw the (Male owner/Dr) and he was on the phone stomping to the outside where me and my family heard from the window him yelling at someone! When he came in I asked what was going on and mentioned that the surgeon said they didn't have my daughter's chart or plan, He said "oh she is just mistaken and we have everything we need". Another hour passed and I went to the receptionist who was very rude with her response when I asked what was going on and that it's been 2 hours and we have not been told what's going on! She went back and the Dr and surgeon brought my daughter to the back. After the (Male Dr/Owner) was finished arguing with the surgeon she stopped him and said she is not doing anything without a treatment plan from the orthopedic dr. She said we don't have a plan and we haven't been able to get ahold of the Dr who recommended braces and the extractions, that they have been trying all day and haven't been able to get her on the phone. At that point I knew he was lying to us in the lobby and we told them when they figure out what they are doing call us to reschedule the surgery. After that we went home with my daughter still with pain in her mouth. A week later I called and (the Male Dr/Owner) answered and said he thinks we need to be referred out to another oral surgeon and he would call us back when he got one for us!!! Two weeks later and my daughter complaining daily about her pain in her mouth I called. They said the Dr/owner isn't in and he would call back. I called again the next day and the same answer! So the next day I was fed up and I went to my family's old dentist who did x-rays and said he didn't see the issues calidental found and refered me to a orthopedic dentist. The ortho dentist told me the treatment plan calidental recommended was not good and we should not take the teeth out but try to fix them for various reasons. He did not recommend braces but recommended to not do braces!! I then saw the x-rays there and the x-ray from our old dentist and noticed something, the x-rays from calidental were not the same from these Drs. The ones from calidental showed a lot of decay around a filling that went to the root but the Drs who gave a second opinion did a x-ray and the same tooth showed a shallow filling with no decay!! At that point I reported everything to Jennifer the SM manager and cancelled my future appointments. read more

unfortunately I had the worst experience I went to a tooth extraction for two months but the nurse treated me badly, they waited for me for 3 hours now, the two months I still have pain where the extraction was inflamed and I got an infection and I see and I I have left without a toothpaste how at the beginning I was mouthwash and I got a piece of the tooth that was still left but I still have one visible and it hurts a lot I could not work for the same read more