I got into a car accident and had my car towed here after-hours. Max was a great help! He spent the next morning evaluating the damage and coming up with an estimated cost of repair for my car and called me as soon as he finished. I ended up having to call the front desk quite a few times too due to various logistical questions I had and Rose always answered my calls promptly. Max was super helpful and responsive and professional, and I'm truly grateful to have had his help, especially while dealing with the shock and stress in the immediate aftermath of a car accident. I highly recommend this place for any collision repairs! read more

I came in for a hit I got on my door and mirror. max gave me a repair quote same day with parts. once I gave an okay, they gave me an eta for the parts and work being done. it was done even earlier than expected and called me to let me know when things arrived and when it was being worked on without me having to reach out them instead. I never had a body shop be that transparent with me. thank you max ! read more

Came in for tailgate repair for my 2019 tacoma and everything went smoothly. Thank you Leo and Max!

All around BEST SERVICE you'll receive around this town; especially as a body shop! Service was transparent, thoughtful, efficient, and warm. Everybody, from Rose the Front Office Admin, Junior the Estimator and who also did the final paperwork and handing over of my seamlessly-fixed car, and Jose the Manager, was top-notch amazing. Even when I first checked my car in and there was a little bit of a glitch in the system where my GEICO case # & Appointment didn't show in their system. Rose the fierce, thoughtful, efficient Front office Admin, saved the moment & took initiative to call GEICO herself and get to the bottom of it all. Deeply appreciated her empathy & understanding I had a toddler, who was unforgiving and fussy, and her trying everything in her power to get the whole Insurance & Appointment snafoo handled as soon as possible so I don't have my toddler melting down. This first impression meant so much to me, I will never forget it and give this place a perfect 5 star rating because an act of Empathy goes a long way with me. On top of their service, their text updates were amazing and gave such peace of mind on the status of things and gave a pretty good estimation of when your car would be done. Caliber Collisions is well worth your time, money, and everything you need for your car service troubles! read more

Caliber Collision - Clean front office with good vibes - Body Shops Near Me - Whittier, California

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I want to thank Max for his great service and attention to detail. Max was very clear during our estimate, answered all our questions, and kept us up to date with turn around time and delivery of our vehicle. Overall, a pleasant experience with Caliber Collision in Whittier. Rose was also very welcoming and offered us water, arranged a rental, and provided copies of paperwork. read more

Caliber Collision - Body Shops Near Me - Whittier, California

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A update on previous review Horrible nightmare! We brought our car in for a minor repair and it came out with an aftermarket part which constantly caused a drained battery. We took in our fully equipped Honda Accord 2025 that was only 3 months old. They decided to cheat us and installed an aftermarket part which they denied they did anything wrong and constantly blamed the Honda dealer. Honda performed a diagnostic test and found out that they replaced a new part with an aftermarket part. I do b not recommend them. They use deceptive practices. The worst part is AAA recommended them. read more

Friendly team, very quick and great service. Processed my info quickly to get my work done easily. Very thankful for this team. Definitely recommend :) read more

Went today to get an estimate on a scratch on my car they came out fixed it on site at no charge, it was a very superficial scratch, but I really do appreciate them, not taking advantage of me read more

Caliber Collision - Before and after - Body Shops Near Me - Whittier, California

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Great service from Lissette! very happy with my car and service. I was treated like family. Thank you Caliber Collision Whittier.

I unfortunately was in an accident on my way home and my insurance recommended the Whittier site, one year ago, today! I was side swiped on a Tuesday afternoon, took it in to on Wednesday morning, and my car was ready the following Thursday.Not to mention, it was delivered to me! I will never forget how the people in the front desk were empathetic to my situation, upon arriving. People don't forget how they were treated. Most people go thru a bunch of emotions and injuries, after an accident and to have all the Caliber Collision employees treat me so well, really made a world of difference. The speed, quality of work, and the constant communication they have with you during the process it goes thru, was bar to none, the best! Even my Adjuster said she has a car collision around the same time and her site (not Caliber) was promising to return her car in a month! If I could give them 10 stars, I would! read more

I am extremely satisfied with the guidance I received upon my visit. Rest assured any follow up after an accident is never fun but this location and staff will put you at ease with their support. I give a huge thanks to Frank who was genuine and honest about my repairs. His explanation on the damages were concise and helpful. He truly made me feel confident and less timid about my car situation. I highly recommend his services. Thank you all for the help! read more

First off, customer service is everything here! Hands down the best auto body I've ever been to. They were tremendous in communication during the entire process and beyond friendly / informative. If you go here ask for Arnold. He truly made our experience the best. Beyond accommodating & cares for the customer. Rose was great in the office too!! Onto the work of our vehicle, as you can see from before and after photo the work was spectacular. My car looks brand new and the service was so quick. I couldn't be happier and 10/10 recommend! read more

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I had my car towed to this shop for repairs. They were responsive and quick to provide the estimate, performed the task and made my experience very smooth. I recommend this shop for your vehicles needs. read more

Amazing service. Everyone was really nice and professional. They work very fast and do an amazing job! Would definitely recommend coming here ! read more

Very POOR customer service, the person attending me refused to give me an estimate for my vehicle he said " I will not write you an estimate" and when asked why not he just continued "I won't write you an estimate your car is old" it's a 2002 suburban, if you are a body shop then you work on a any vehicle make YEAR or model read more

Amazing service from start to finish. Customer Service: Max was awesome, he kept me informed of my car repairs and upon pick up walked me through the repairs and even helped to make a minor adjustment. Rose at the front desk was so amazing as well, super helpful and friendly. Caliber Whittier is the epitome of great customer service! read more

I called to schedule an appointment and was placed on hold and the staff must have forgotten because they seem super busy. I requested a quote for my vehicle and it took several days to get the quote. Overall, I would like to give them the business because they are so close by but I have concerns on the turnaround time based on some reviews on yelp. Will seek additional quotes before we make a decision. read more

I brought my car here for repairs after an accident and everything went very smoothly. All of the employees that I interacted with in person, and over the phone were very professional and friendly. My car was as good as new and even the interior was cleaner than when I had brought it in (). Thank you all so much! read more

The Caliber Collision Team took great care of my vehicle. The job was done quicker than expected and the repair looks like new. Rose was amazing, friendly, and knowledgeable. My overall experience is a reflection of the manager. He is very knowledgeable and friendly. He spent time with me and it's nice to see that personal touch in management. To be honest, I was very apprehensive about returning to a caliber collision center for repairs to my vehicle because my last experience didn't go well at another location. This experience changed my mind and if you need your vehicle repaired after an accident, this is the location to take it. Kudos to the team on Painter Ave! Thank you very much to Rose and the manager. read more

Want to thank Junior from caliber collision for taking care of my baby can't even tell my vehicle was damaged. Great customer service all round and high communication, and shoutout to their secretary Rose, such a sweet lady. This place definitely strives for fast and quality work and making sure customer is happy and taken care of. HIGHLY recommend you take your vehicle here. They said it would take 14 days and it took them a day less than that, they stick to their word. Thanks again Caliber Collision read more

Caliber Collision - Damage to side of vehicle - Body Shops Near Me - Whittier, California

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Friendly helpful understanding all the above! The lady at the front desk is so sweet and I forgot the name of the man who helped me but 10/10 happy with the services and my car looks great read more

I'm very satisfied with the work and the great customer service at this Caliber Collision. Ubi, Rosa, and the rest of their team were great the moment I called to schedule, throughout the repair process, and during hand off. I chose this location since it was a preferred shop for my auto insurance provider (Wawanesa) after a recent auto accident. It also helped that it was near me. The repairs for my car took about 2 weeks, which was communicated from the start. Throughout the process, I received updates over text, and the process was very smooth. Picked up my car where it looked amazing, and Ubi walked me through the work done. Highly recommend this shop for the work and customer service! read more

This shop has quick & efficient service. Would highly recommend choosing this location for repairs. Max Cerda was helpful & friendly from the moment I pulled into the lot, kept me updated every other day, only had my car in for about 3 days. Turned out great and looking brand new! read more

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Really great service. John helped me out Go Caliber on Painter. My car looks great really fast. Thank you John

Amazing service! Staff were great, but I would like to personally shout out Max and Rose. They were so kind and patient from the beginning to the end. I had so many questions and things to clarify and they made sure I get all the answers I needed. Also, a huge thanks to the mechanic(s) who worked on my car. Good as heck! read more

I was in a minor car accident and my insurance company provided me with a list of car repair shops that I could go to. I selected Caliber Collision - Whittier since it was the closest and had the best reviews. My insurance estimator sent them the report and within minutes of them receiving it, they had called me to see when I could bring my car in. I was able to do so within the hour. Once arriving, I was promptly assisted by Rose. This was also when I noticed that they were Ford recognized (I have a Ford). The whole process was very quick and easy. They also work with Enterprise since they are close by and had someone come to pick me up since my insurance had made a reservation with them. During the repair process, they updated me via a link, texts, and phone calls. They also finished earlier than anticipated. They answered any questions I had. When I went to pick up my car, it looked brand new (my car is 12 years old). They washed, vacuumed, and I'm pretty sure waxed my car (since it was so shiny). The inside smelled great. Rose even called me a couple days after picking up the car to see if everything was still good. Exceptional customer service! Will definitely utilize them if I am ever in an accident again. read more

This is a Geico Auto Body Repair center. They gave me an estimate, Geico approved it and wanted to schedule the repair. All I asked is would they please order the $279 part first, and I will bring in my car. I use my car for business and wanted to minimize the loss of use. The General Manager, Rey said no. Because he has been burned before. I asked Geico to intervene, on my behalf, due to my long term relationship with them and he still refused. Geico graciously reached out to another approved auto body shop in Whittier and they were more then happy to accommodate me. As a member of the Whittier Chamber of Commerce it hurts me to see a local business turn away business because they don't trust the people in their community. read more

I recently got an into a car accident on 8/2 and was able to take my car to Caliber Collison through my insurance. The moment i walked in the woman in the front was very welcoming, as were all the workers. They made sure to walk me through the process of inspection what would be done to my vehicle, and approximately how long it could take to fix. They were also welcome to any questions /concerns. I was quoted to have my car back in about a month an a half however, i was able to get my car in a month to the day. (Picked up 9/2) While they were working on my vehicle Ubi and his team kept me posted throughout the process with text messages and calls weekly letting me know what was being done to my car and again, if i had any questions. They also stated that a part i needed was on back order and found a place that had the part in stock and drove to Ontario to get it themselves. When getting the car back, they also explain what was done. All parts needed etc. They also gave my vehicle a wash. Looking brand new, i was truly satisfied with everything done and everyone who helped bring my car back to life. The team at Caliber Collison is very professional, friendly, hard working, they also made it a point to make sure i was satisfied 100%. I highly recommend taking you vehicle here. You wont be disappointed! read more

Took my car in for repair and paint. When i received my car back i noticed the paint job was done wrong. My car is a dark blue and they had painted the repaired spot a light purple. I returned the car to correct the mistake which was done efficiently and correctly. Thank you again general manager John and service advisor Ubi for your great customer service read more

I want to give a huge thanks to the previous manager Raymundo Reyes who recommended this location, also to Rose and Jounior for assisting me with my insurance claim which was a fast and easy process. Just know reviews affect people's livelihood, please be patient and kind or go elsewhere. Will return in the future, anytime and as needed. Definitely recommend America's #1 trusted auto body shops! read more

The quality of service was exceptional. The team is very skillful and kind. Soft skills and hard skills are just exceptional. Special thanks to GM John Hernandez. read more

I had a 'minor' collision with a larger vehicle that tore off my front bumper, cracked the headlights but more importantly, slightly skewed the frame. Other Whittier area bodyshops told us it would be 3 weeks before they could even start repairs. Caliber started right away and fixed everything they could while waiting for parts to come in. They kept us informed throughout. In just over 3 weeks, I had my car back as good as new. I'm happy with their work. read more

I came in because I heard a scraping noise under my car while driving. They checked out my car and it turned out to be some clips that were missing on my splash guard. Max and Nico were such a great help& were able to fix the problem. Thank you so much!! read more

Writing this review on behalf of my mom since she wasn't comfortable doing it. My mom is in her seventies, so she oftentimes asks me to help her with her errands--- in this case she needed to get a ton of bodywork on her Prius, confirm the timeline and get her rental car. I called Caliber Collision once with all of my mom's questions and after our conversation they supported her with everything she needed from that point on... her car is done now and it looks brand new! Their work is impeccable and they care about their customers. I'm grateful as to how they supported my mom--- thank you! Would highly recommend them. read more

Great service and quality customer service! I had my 1993 Mustang Convertible's hood replaced and both my bumpers repainted. Their service was quality and very thorough. While my car was under their care they always gave me a ride back home instead of letting me call a Lyft. The awesome, friendly and caring customer service by their receptionist Azalea Deavila was exemplary. Their manager Luis always kept me in on the loop and status of my car being ready, always explaining the process they were on. If I ever need my car serviced again they'll be the first people I call. read more

I was rear ended and needed a new color-matched bumper and other minor repair work. Max with Calibur didn't just walk me through the process and call me daily with informative updates; he went above and beyond to ensure everything was perfect. The people here are inviting, professiona, helpfull and precise! Highly recommended. Thanks Calibur! read more

Very happy with the result they do a perfect job in my car plus how the handle mu case was guts amazing they in formed me about the process with my car best experience ever thank you so much read more

All I have to say this Caliber Collision is not Caliber Collision without their amazing staff. I had an accident about a month ago and from the 1st day I dropped in my vehicle to the day my vehicle was ready; I was always updated. From text messaging to phone calls and very detailed oriented. Big shout out To Rose and Ubi. They made sure that I received such good treatment as a customer. I have to say from the office professional staff to my service advisor, to the mechanic staff, thank you for being such an amazing team and treating your customers right, fair, kind and with such professional respect!!! read more

The team was very professional and accommodating. Flawless workmanship, highly recommended.

Best customer service. Great team there to help. They go out of their way to make sure everything is done right. Thank you John