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    Caliber Collision

    4.6 (169 reviews)
    Closed • 7:30 am - 5:30 pm
    Updated 3 weeks ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Caliber Collision Photos

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    Recommended Reviews - Caliber Collision

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    Reviews With Photos

    Brand new front bumper, spoiler, and undercarriage liner.
    Diana M.

    I just picked up my 2017 Kia Forte from Caliber Collision in Thousand Oaks, CA after road damage last week, when debris bounced off a truck in front of me and crashed into the front bumper and underside of my car. My insurance company was aligned with Caliber Collision and arranged for me to drop it off SAME day. Within a quick week and a half, I just returned to pick up my fully restored car. I'm feeling uplifted that it looks like it's brand new again. As an unexpected courtesy, they entirely detailed the car inside and out, so it looks new again! Additionally, their repair costs for an entirely new bumper, spoiler, and undercarriage liner replacement came in MUCH lower than I would've expected out of a premier repair shop. They had outstanding customer service, not only in the shop treating me like I was THE most important person to walk through their doors, but they gave me regular text updates throughout the entire process. Additionally, since they work closely with Enterprise Rent-A-Car, that picked me up from their shop and drove me to the nearby rental agency, but when I returned the rental car, I only had to drop it off at Caliber Collision and drive my own car straight home, without having to go back to Enterprise for any closeout paperwork. Caliber said they do everything they can to make the repair process as simple and convenient as possible for the client, and they certainly do. I highly recommend them, give them 10 out of a possible 5!

    nice work
    Steve P.

    My contractor backed into my Audi which I normally keep garaged. He hit the door squarely and pretty much destroyed it. As an Audi approved collision center I chose the T.O. location. Jason, my contact at this business has been nothing but professional, communicative and accommodating. I received regular automated text updates from the business along with in between calls from Jason as to what was going on. I've painted 3 custom cars in my day and I found the end result of my repair to be really top notch. The fit and finish of the door, the blending of the color with the original not damaged areas, no over-spray, fish-eyes or pterodactyls. When I picked up my car I found that the replaced door didn't consistently close completely with the same ease as the non damaged passenger door, Jason got me a rental at the shop's expense and they made some adjustments over a day or so. At pick up I still wasn't 100% sold that it was back to normal. Jason, had Greg ( A Mercedes tech) call me who encouraged me to bring the car back and have a different technician take a look at it. I appreciate both these guys going the extra mile even though inside they may be screaming.

    First pick up, crooked off center emblems. Missed dent to the bottom left of trunk. Missing 2 license plate screws on bottom

    I'm conflicted writing a review because the staff and manager were very nice but car repairs can really be a headache, so it's worth helping someone else out. I took my Audi a4 here after being rear ended. Was told it would take less than 2 weeks. They finished a few days early but within the hour of picking it up I could see both the back emblems were crooked/ off center and a dent in the trunk was missed. The manager was very apologetic quick to try and right the wrong. I had to wait nearly a week to bring it back in for new emblems and an outsourced guy to fix the dent. To me, it was pretty embarrassing and inconvenient driving around knowing how ridiculous it looked for a week. I later noticed the trunk alignment wasn't perfect but was told it can't be 100% Other than needing to bring it back, they returned the car clean on the outside, but the inside was smudged with dust or dirt prints from hands by the window and shoes below when feet are dragged in. Carpet was clean though. There was a pen stain probably from someone's pocket that dragged on my leather seat. Luckily that came out with some scrubbing. Lastly, my license frame is now only held in by 2 screws on the bottom and I assume the top was glued? When I brought the car in, I had all 4. Audi plate frames are unnecessarily complicated but this is totally wrong and if the screw fasteners behind the frame were broken upon removal, then it should have been replaced or at least fixed appropriately. The 4 rings emblem is now straight but about half an inch too low The staff is kind and informative, maybe I just got unlucky with the work done. But I would feel a whole lot more terrible if it were coming directly out of my pocket. For over $6k, it should have been perfect and back to its original form. I'm glad it's all over and that it looks good now. I hope the work holds up. They have a great life time warranty policy. Side note: I also wish I could give 2.5 stars and not just 2 but I guess I don't get that option.

    Before
    Janice L.

    Caliber Collision contacted me and resolved my issue in regards to the panel that was fixed and told me that they have corrected the employee that was not wearing a mask.

    Looking good!
    Mr. D.

    Unfortunately, I had to use this place but I'm so grateful that I did! Come to find out that this facility in Thousand Oaks, is one of the few place that specializes in repairing Land Rover vehicles. I met lead team member Jason Base. He was awesome, he kept his promise and these days keeping a promise is very hard to do. But Jason, was professional thru out my whole 16 Day experience! My vehicle was even out earlier than estimated.. If you're looking for an auto body shop that does excellent work and keep you informed during the process this is the place to go! Again, another plus is that they specializes in all Land Rover auto body repairs! Thanks, Jason for a very positive experience. Service: Body & Trim Great job!

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    1 month ago

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    5 months ago

    Great customer service here. I didn't have to wait very long for an estimate, Fernando especially was super helpful and very knowledgeable.

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    Page 1 of 5

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    “From the moment I took my vehicle to Caliber, Jason took great care of my vehicle and me.”

    Mentioned in 52 reviews

    Read more highlights

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    Harrys Auto Collision Group

    Harrys Auto Collision Group

    (89 reviews)

    No regrets with choosing this shop to do the work on my rear bumper for my Tesla!! I had the option…read moreto go with some other shops or the official Tesla collision center but I feel like I got the personal care and attention from Wes and everyone else at this shop that I appreciate. They're also open on Saturdays and a lot of shops are closed all weekend. (I heard that they also worked on 4th of July) This place is officially Tesla certified so don't worry about your warranty being affected or any possible issues with electrical stuff as they're fixing the body. Communication was great. Wes is detailed and straight forward. He's experienced with dealing with insurance companies so the process was smooth and eased my nerves and stress about the situation. Everything exceeded expectations, everything promised was delivered and I'm happy and grateful. Obviously I hope I never get into another accident nor do I want my family or friends to, but it's nice to know that I know a shop that I can trust now. Tip: a little hard to find because it's tucked away. GPS will probably take you to an address with an entrance on Auburn Street and then there's a sign that says don't enter there for customers, Uber and Lyft drivers. Go to the other side, one street over on Marmon Ave and go through what looks like the entrance for Hyundai's service center. Drive all the way through, past their stop sign, till you can turn right and then make a left at the end and a beige metal gate will automatically open. Harry's is right there and you can pull up and let yourself in to their nice office lobby. :-)

    ​Harry's auto collision gives exceptional service. Staff is very knowledgeable and friendly with…read morevery fair pricing. The shop is immaculately clean and professionally set up. I highly recommend them, I am extremely picky and they earned top rating with me. You will not be disappointed with your results. Thank you, Wes & Tamiko for a wonderful experience!

    Caliber Collision - bodyshops - Updated September 2026

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