I see another review where the customer says the manager stated "you get what you pay for". NOT…read moreTRUE at Maaco Saraland. Lousy sanding, Lousy masking, Terrible attitude from the manager. I would never go back until he is long gone. My job was right at $1800 with about $800 of that for extra sanding. and they didn't clean up any of the over spray. Facto-Bake did a better job, I wish they were still around. Call for the owner and you never hear back. Customer service died here.

Family friend went for an estimate to this location on Monday 5/12/25. Was treated very…read moredisrespectfully by the Jellyroll wannabe who after insulting him called him a F'ing Sp!€k. Owner was called. No one cared enough to follow up. Went to Pughs Auto Body in Tillmans Corner and they were treated fairly and respectfully. Highly recommend Pughs. Stay away from this location.

Vic's Custom Paint and Body is a trusted business they repaired my Jeep Wrangler after I had a…read moreslight fender bender. I am so glad I chose Vic's Custom Paint and Body because of their excellent, professional, extremely knowledgeable expertise on the repair of my Jeep. I will be referring them to anyone one in need of towing and auto body repair because you can count on a job done right, & with such friendly customer service. Prices are fair & reasonable. I still appreciate & applaud such an outstanding auto repair shop as Vic's Custom Paint and Body. When it's done, it's done right! Wishing them the best & many more years!!!

I took my 2019 Ford Fiesta Se to Vic Custom Paint and body…read moreon March 29, 2022 I received my vehicle back April 29,2022. I paid 5634.03From Statefarm plus 500 dollar deductible all in total amounted to 6134.03. The parts that were put on the vehicle were rusted about the back passenger door and front end the bumper and fender the is a 2 inch gap between. The paint is two different colors. The front passenger door is not set on the hinges properly, the back passenger door has the rubber coming off block the door from being able to shut properly. not a Statefarm approved repair shop. Inside trunk all the old parts that were replaced in the placed inside of my trunk. I am baffled by the lack of effort put into the vehicle. Upon time to pick and pay I voiced my complaints, and asked why it looked like that .The owner told me that "we are only doing what we were paid to do." Overall my complaints were on deaf ears.

They were the only place with the balls to bring my baby in. She had leak issues in the ceiling…read morelead to a couple spots where water would drip. I called every place in Wilmington to please help me. Notta one wanted my H2. My last hope was hear or I was on my way to Raleigh. Sam said with No hesitation yeah bring her on by. It took a bit but he and his crew finally found that source and where it was coming in. Quiet guys but they get the work done. They saved my big girl. These are my go to guys. Thanks Sam! Joe.

10/10 Workmanship 10/10 Communication…read more10/10 Customer service Don operates with integrity and honesty, so your vehicle is in great hands at Thompson's. I brought my Tundra in with significant front end damage, and Don and his team did a fantastic job. He communicates with you through the entire process with detailed updates. Thompson's is the perfect example of a community business taking care of locals.

From the owner: When it comes to Auto Body Shop, Collision Repair, Auto Body Repair and more, no one compares to…read moreThompson's Paint & Body Shop, Inc. With years of combined experience, Thompson's Paint & Body Shop, Inc has worked hard to build the trust of our clients in Saraland and surrounding areas. Visit our website to learn more or better yet, call us today!

The repair on my truck was not extensive but it took forever. I kept calling and getting different…read moreexcuses and at one point the lady told me they were using aftermarket parts that didn't line up the same and they were having to make them fit. I noticed the flaws in the repair immediately but I was so ready to have my truck after 3 months that I took it anyway. I had to bring it back within a couple of days because the panel they replaced was creaking terribly. They did something that fixed it for about a day and right back to creaking. All of the parts they replaced started rusting within a month. I wish I read the reviews before using cockrels because I am very disappointed and have to have the repair redone by a different shop.

I do not recommend this place to go to get work done on your car. I had a mustang that only needed…read morethe bumpers fix and painting. It worked when I drove it up there and after 2 weeks of waiting on my car I went there for them to say it's not working. To find out they took the tracker out the car without our consent. In other words I never got my mustang back.

I have been going to Jackson's for many years and have sent at least a dozen customers to them…read more Dennis Fuller's work is first-rate and he's an absolute pleasure to work with. I recommend him without hesitation.