Got rear ended by a drunk driver that pushed me into the car I. Front of me. Once the insurance…read morecleared, dropped it off at Caliber and the rental was there waiting for me. I had to pay $900, but then got a check from insurance. Mike kept in touch by phone and text. Car has not looked this good since the day I drove it off the lot. I've used them in the past for other cars. Hope I don't need them again!

Job took 15 days instead of 7. I had to call for updates. I was told it would be done on a…read morecertain day and then not contacted. There was an issue with the installation of a part which is still not correct. All of the alert settings in my vehicle were deleted and I need to go to the GMC dealership now to get this corrected. I would not take my vehicle to this business again for repair.

Very glad that I had chosen Cook's Body & Mechanical to replace my car's bumper! Competitive…read morepricing and quick in completing the job! Plus that they did a fantastic job on the bumper! Thank you Pat Mevissen and the crew at Cook's!!!! Highly recommended.

BEWARE I brought my truck in to get my water pump looked at. I was leaking a significant amount of…read morecoolant. Dropped it off in the morning and got a call later stating it was just the thermostat. 200$ Ok great I was sure it was the water pump but that was good news so I had them replace it. Picked it up that evening and drive the ten blocks home and it was leaking as bad as it was when I dropped it off. I'm not sure they even checked the work they did. So I drop it back off the next morning and say it's still leaking. They look at it and say it is the water pump (like I told them in the first place) and charged me another 475$ Now if you know about cars these two parts are in the same area requiring them to remove all the same things. No discount on labor according to the work order even though he said they would. These guys are scamming good people. I'll be going to dons circle service from now on.

just a warning, before I go to this shop a friend of mine told me his bad experience he received…read morefrom them. He told me he took his vehicle for wheel alinement and the work was not done at all and he was told that his vehicle is ready for pick up. he went there picked up his vehicle and nothing changed from the condition. He told me he is not going to advice anyone to go there. I thought it was not bad to try there. Today I took my vehicle there for them to check for me were the leak is coming from and dropped it there at 11:05 am and I was told they will call me once they are done. The time I left the vehicle was sitting in their parkin lot, by 11:27 am I was called that my vehicle was done. I asked what was the issues, the guy told me that there is a leak around the rear differential and at the end of the transmission and told me if we have to find where exactly the leak is coming from that will cost you a lot of money. I asked him how much do I owe you guys,he said $94. I went there pay their $94 and picked up my vehicle. $94 is not a huge amount but shops will tell you what to pay before a service . shops do operate differently in some ways, I once took my vehicle to fire stone for the same issues, they told me how much they charge and they will put the dye and drive the car for 100 miles and bring it back so that they can tell me the exact place were the leak is coming from and they charged me $59. At this heartland tire they charged $94 and to do the dye they are going to charge more, this was what the guy told me over the phone . what they wrote on the paperwork was a hand writing, to hard to understand what they wrote, some of them I have zero idea of what they wrote. am just wondering if my vehicle was take in the shop or if it was properly checked. the customers service is horrible as well.

techs need to be retrained on how to change oil so there customers don't have have to come back…read morethree times in one week to get it fixed.

I called Shannon on a Wednesday morning and told her that I was having a front tire issue (was a…read morefront differential) that I preferred to have the dealer look at. Since I bought my Avalanche from them, they were my preference. Shannon told me to come right over. She got me a loaner car and turned me around in 15 minutes! The mechanics were short staffed, but got my repair done in 2 days! They did a great job!! Thanks, Steve

Their website says that they will perform a transmission flush and fill on my vehicle. I tried to…read morecall the location and the automated system picked up and then I sat on hold for 8 minutes before I decided to hang up. I drove 20 miles to get there, only to be told that they couldn't do it. Because they didn't care to answer their phone it cost me $8 in gas and 45 minutes of my time. Next time I need service I won't waste my time or gas with this location.

2023 and 2025 -Monticello Jiffy Lube. A younger worker told me to start my car (he was in the…read morebuilding for a few mins) came back on the floor and said start it- I did. He starts yelling shut it off! He never added the oil.... I was in a hurry recently (the last incident was years ago) but because I was heading out of state and running out of time I stopped back through. This time they put 10 quarts of oil in my car! I bought two- 5 quart jugs, they're supposed to put in 8 quarts and give me back a jug with 2 quarts remaining, but they put all 10 quarts in. The guy says go ahead and start it. I look at him and said where are my 2 quarts??? He apologized profusely which I know accidents happen but good lord. Just so frustrating!!

I was looking for a place that felt trustworthy and would do a good job on my son's car after his…read moreaccident. I got exactly what I was looking for. The communication was great and the car looks great. I'm very happy and would recommend them to others.

The car wash door went down on my brand new Lexus RC 350 wrecking the front hood of my car at the…read moreHoliday gas station. I asked to get it fixed was told that I had to go to their shop Collison Corner, in Maple Plaine. The disaster began when I took it to their repair shop were they clearly were not qualified, and painted it, stripped it and repainted it again. They gave me the car back 3 times being multiple colors. It took 6 weeks for them to give me a garbage paint job. It literally opened and cracked all over the side panels, hood, door panels. I spent months trying to work with John O'Sullivan, who owns the gas station, who just stopped answering, his friend Curt the owner of Collison would not take my calls, after promising to fix it for months. Curts front desk lady told me stop calling he is not going to bother calling you back nor will he fix it.I have pictures taken before, during and after from the Lexus dealership. I also have emails and photos of all the errors Collison Corners made. It is over $8,000 to repair at the dealership that actually knows what they are doing, and neither business will fix my car. They will not reply or answer calls and have left my car a disaster. I live in the neighborhood will go anywhere but these Holidays or Collison Corner. SKIP

I read the reviews and decided on this shop close to our home, for my daughters Saturn…read more They were very friendly and very honest. They will not overcharge or tell you things that you don't need. They even fixed a few things for free. I doubt I will ever go anywhere else after working with me. The charges were very fair and I was impressed with their customer service L. Baker

2016 Town & Country front clip..Friendly service ...professional attention to detail the job cost…read more$2000 and looks like a million !! So pleased above and beyond guys ...will highly recommend you to friends and colleagues Thanks again

My family has been going to this shop since before I had car. I've been going here with all my…read morevehicles since 2014. I have never once had an issue with their quality, time, or prices. They've always done an excellent job. While saving me hundreds of dollars on repairs and maintenance. I was planning to leave a review for quite some time, and to my surprise I saw a review posted recently that seems a bit obnoxious. This shop has always outdone themselves whenever I've done business with them. I would highly recommend going here.