Be VERY weary of these guys. They really try to take advantage of you if they think you are someone…read morewho wouldn't understand cars. I made the mistake of taking my Toyota here for a loose splash shield (at most a 300 job and that is being generous). Rather than simply fix the shield, they took apart my bumper and headlights without my permission- they later claim this was necessary to "figure out what was wrong"- such that the car was no longer drivable (and thus stuck at the shop) and then proceeded to quote me over 3000 a few days later just to "put the car back together" since they said they couldn't put the car back together properly without replacing all these parts that were apparently now broken including the bumper and headlights (even though I had photo evidence that the bumper and headlights were completely fine before taking it in to them, photos which they initially were not aware of). Every time I tried to ask for photos so they could point out what exactly was broken or a more detailed breakdown of the cost, the owner Joe would reply something vague like "its not something you can see from photos anyways" or "you wouldn't understand the cost breakdown" and just start rattling off a bunch of jargon over the phone like I wouldn't understand any of it anyway. Very frustrating. After all this frustration for what should've been a simple fix, I told them I just wanted my car back and to please not to do anything in terms of repairs as I wanted to take my car elsewhere. They said that it would cost me $600 if I wanted to get my car back due to the time they spent to take apart the car and put it back together...keep in mind this is without replacing any parts or doing anything whatsoever useful other than remove the splash shield (not even to put a new one on)! So $600 for them to do absolutely nothing and return my car in a worse state than when I brought it in. Somewhere early in our interactions, Joe also implicitly suggested I commit insurance fraud and tell the insurance company I ran over a curb to see if they would cover the cost of full repairs. I told them I didn't even have any collision coverage when this happened so they were out of luck there. Overall VERY dishonest and icky interactions with the owner who was obviously hoping to make a quick buck by taking advantage of someone who he thought didn't know any better rather than trying to establish a loyal customer base. In the end, he (Joe) along with Mike the other manager did agree to lower the cost of putting my bumper back on, but ONLY if I paid it completely in cash. He was adamant about this and would not accept any other form of payment even though they clearly had a card reader in the shop. He got angry and defensive when confronted about this being shady. In the end I paid the 450 cash just to get the car back in my possession but it's honestly in much worse shape than when I took it in. The only useful thing they did was rip off the splash shield completely so it was no longer hanging close to the ground. It is now in my trunk and I still have to take my car somewhere else to have it replaced. There was yellow markup paint left all over the side of my vehicle when they returned it, there were three new deep scratches on the bumper that were not there when I took it in (looks like somebody keyed it; unclear if careless or intentional), the headlight was cracked, and the bumper was now completely misaligned after they decided to take it apart without my permission. I see why they insisted on cash only now as they probably did not want to risk a legal/card dispute from their shoddy work. Hope pocketing the 450 was worth it; very short sighted IMO at the cost of their reputation. TLDR: learned my mistake; do not bring your car to them. I am taking the 450 loss and all the damages they caused because 1. not worth the mental energy to deal further with these guys and 2. I do not want to risk more damage/bamboozling in their hands. I will be bringing my car to another shop to hopefully undo some of the damage they did. please be more careful and learn from my mistake. Wish it weren't so hard to find a reputable mechanic around here!!

I have all my trust in this Collision Center. They are really the best, fast and trustworthy. I…read moream so happy I found them, to bring my car twice, because someone someone was paying attention to her dog, not to the road. Thank you Mr. Medina.

Joe and the entire place (people who work here) were wonderful from start to finish. I had to take…read moremy jeep in for a driver side light repair and they fixed it plus offered me to detail my truck for a fair price. People tell me it looks like I just drove it out of the show room!

I have never met a nicer group of people. Friendly, know what they are doing, finished my car 11…read moredays before the original date. Their work was outstanding! The car look better than when I picked it up from the dealership

A Premium Facility with Absent Service…read more I brought my vehicle to C&C Collision on January 12, 2026, for a comprehensive repair involving a rear bumper and liftgate replacement following an insurance claim. I picked up the vehicle on January 24th, and while the facility presents a polished, high-end veneer, I quickly learned that the service philosophy does not quite match the showroom aesthetics. Within twenty minutes of leaving, I noted a misalignment in the liftgate. I intended to return immediately, but a massive snowstorm intervened. For 8 out of the 9 days between picking up the car and returning it for the realignment on February 2nd, the vehicle was sitting stationary in my driveway, buried under snow. I even provided the management with continuous footage from my Ring driveway floodlight camera to prove the vehicle was untouched during this time. When I dropped the vehicle off for the realignment, we noted a missing reflector. However, it wasn't until a phone call nine hours later that I was informed of a very minor dent on the newly replaced liftgate. At this time, it was suggested that I must have been involved in another vehicle accident, backed into a snowbank, or been struck by an object while parked in my driveway. These accusations are baffling for several reasons. First, during the brief twenty-four-hour window the car was active and not snowbound, my Tesla's Sentry Mode recorded zero incidents--no person or object came near the liftgate. Second, the dent itself has no missing paint. Since C&C confirmed they paint parts before installation, it is overwhelmingly likely that this component was dented, painted over, and installed with the defect already present. This brings me to the disheartening asymmetry of this transaction. I, as the consumer, am expected to trust blindly that the part was perfect at the moment of pickup. Yet, when I ask for that trust to be reciprocated--backed by Sentry Mode data and Ring floodlight footage--it is steadfastly refused. True customer service was notably absent here. Rather than argue further, I have ordered the replacement reflector at my own expense and will simply live with the dented liftgate. I am not writing this to be combative, but to express my profound disappointment. I expected a partnership in repair; instead, I learned that at C&C Collision, the burden of perfection lies solely with the customer, while the benefit of the doubt is reserved only for the house.

On Thursday I parked my car in a parking lot and made the mistake of parking over that concrete…read morestopper. Well when I backed out I heard a crunch and sure enough I dislodged the bumper. This is going to be a costly mistake. So I take my car to my regular mechanic just to see if he could do anything. Rich tells me nope, clips are broken. Now I'm the type of guy who likes to get everything done at one place. In fact if Elite Automotive gave haircuts I'd go there. Ok so they tell me to go to C & C Collision and show Charlie my problem. I'm expecting a sales pitch for a new bumper. Charlie explained, no this is a minor cosmetic fix. Tells me bring the car in tomorrow morning. I follow his instructions and leave the car. A couple of hours latter a very nice young lady, I think Sandy calls. Mr. E your car is ready. I walk in, and they give me my keys and walk away. What about the bill I ask. No, no bill. It was a very easy fix, just keep us in mind if you ever need anything else. I'm still in shock. Now I'm wondering if they give haircuts because I'm now a customer for life. Now not because of the "no charge", but they understand customer relations, and I for one appreciate that. Now I hope I never wreck any of my cars but if I do or need any kind of auto body work, I'll definitely be going to C & C Collision, and you should go there too. And if Charlie starts giving haircuts that'll be another reason for me to go there.

Great quality people always great job always ready when they say when my truck or car is doneread more

READ THIS IMPORTANT Just about last month, I got about $1800…read moreworth of my brakes worked on meanwhile about until now or a few days ago my brakes don't work at all. I was going all the way to the floor and it still wasn't stopping while I just got this done and paid this amount of money for the amount of work.. OK yes I understand some of the car business is a little bit of a scam but you guys at Matt one stop almost got me hurt seriously I almost got killed because I didn't know that they didn't even put my rear brake pads in correctly or bled my brakes I have a 2007 Honda Civic but paid $1800 in brake parts and labor? Just wow that's something you pay for a newer car. I have a 2007. So just know that if this place knows that you make money they're gonna try and squeeze it out of you no matter what they don't care if you're about to crash into a car going 50 mph because you can't break because they didn't put in things correctly.. Matt's one stop stop your shit stop being greedy because it's getting people hurt and if you want to be greedy, do the job right. thousands and thousands of dollars going towards this place while I could've got it done fixed for much cheaper at anywhere else. And I've been going to this place for a while. It hurts me to even leave a bad review, but I felt like I have no choice after this situation. Just think they did this to me someone who's young that doesn't know about cars. They can do this to your older grandmother or grandfather and seriously get them hurt. Think about that. Nice and hard think about it.

During an incredibly stressful moment in my life Steve seemed to make me feel like it was easier…read morethan I thought. He was friendly, professional, and did an incredible job on my SUV, even thoroughly cleaning it upon return. I left my rental there when I picked up my finished car. My experience was above & beyond my expectations.

Poorly treated at this shop. The place is a mess. I'm not that type that needs the red carpet…read moretreatment either. Look somewhere else and save yourself the aggravation.

Was referred to this auto body for my last accident, and now it is time for my wife's car. Not…read moreonly is this business located close to my home, Tom Silver, the owner, is very professional and customer service is by far, exceeding any standard. Their work is remarkable and unnoticeable! I will continue to hands down, use this business time and time again!

I've had 2 collisions and each time I've used silver star they are very accommodating easy to work…read morewith and not to mention do an amazing job they even cleaned the interior of my car ! I couldn't be more pleased and I would recommend this business to anyone who needs work done from minor repairs to major damage they are honest and stand behind there work thank you for making my car look new again.

Wish I could give 10 stars! Cannot say enough great things about Raynor's Garage - from extremely…read morefriendly, efficient staff to actual work done on our vehicle. Our 8 year old SUV looks brand new! They did a fantastic job-worked with our insurance company-even arranged for an extension on car rental as we waited for a part. Kudos! Highly, highly recommend!

Do not go to South Shore auto collision. My car was recently involved in an accident where several…read morepieces had to be replaced. I specifically asked them to put on Toyota brand parts, paid for them. Yet to my surprise, they did most of the job with aftermarket parts. I only know this because I took my car to get a regular check up at my local Toyota dealer, and they informed me that the parts were in fact, not Toyota that were replaced. Not to mention, there was a huge fiasco with an employee leaving that was working on my car, which significantly increased the time it took to fix the car. Two weeks turned into four weeks, every code under the books is popping up, and I need to get my car fixed at Toyota now.

They are the very best, Christine and Vinnie are wonderful the other mechanics and ppl, that do…read moreyour auto treat it as it's there own, I'm so happy that I met them in my lifetime. There all hard working people. They go above and beyond. Thanks again Sue