1. Caliber Collision

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Richmond, VA

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Caliber Collision

3.7 (51 reviews)
Closed • Closed
Updated 1 month ago

Services - Caliber Collision

Bumper repair

Auto frame testing

Rear-end damage

Caliber Collision Photos

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Recommended Reviews - Caliber Collision

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9 years ago

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9 years ago

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9 years ago

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10 years ago

Outstanding service! I will never have to look for a body shop ever again. I highly recommend this business.

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10 years ago

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10 years ago

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9 years ago

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8 years ago

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Photo of Caliber Collision

Caliber Collision

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9 years ago

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9 years ago

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10 years ago

Caliber worked out the final cost of the repairs with my insurance company and kept me informed on the repair status.

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Review Highlights - Caliber Collision

“My vehicle had two separate claims that Caliber Collision at 1800 Dabney Road, Richmond,VA was chosen to repair.”

Mentioned in 2 reviews

Read more highlights

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Koontz Paint & Body Works

Koontz Paint & Body Works

(48 reviews)

Scott's Addition

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

My experience with them replacing the back bumper and calibrating the damaged object-detection…read moresensors of my Subaru Outback 2019: Time - It took them 26 days to complete the work - I spent around $500 on Uber and car rental. The job - the bumper matching color was really great - though the car was returned with dust on the seats and overspray on the back windows. Somehow inside the dark tint. They tried to clean it, got better, but it was still there. The (faulty) sensors - short story: I went back there 3 times plus 2 times to a Subaru dealer, who said - "they did a poor job here - one sensor not working and 3 of the 4 holders crooked." This after having to pay $180 dollars for Subaru's diagnostics, and around $700 to fix it, which State Farm agreed to cover the majority while I'd pay $163 dollars. The verdict: - Great paint job (customer service too) - Headache, wasted time/gas & stress for a half-done job - Extra 850 dollars (on top of my 1k deductible) - Using my insurance again to cover their half-done job - A dusty car with overspray on the back window

Bruce's Super Body Shop

Bruce's Super Body Shop

(50 reviews)

I used Bruce's Body Shop on Broad Street for the first time last week and the experience was above…read moreboard. To begin, the shop is impeccably clean, along with the waiting area for customers. I love this! What a departure from the traditional greasy shops everywhere else you go. Kyle, the service manager, is extremely efficient, knowledgable and easy to talk to--really, just a super nice gentlemen. He makes body work easy to understand for a lay(wo)man like myself and immediately put me at ease. Most importantly, I felt the price of my job was super reasonable, especially after comparing it to Toyota who was going to charge me double the price for the same job! And Haley has such a pleasant disposition and adds a warmth to the atmosphere. Overall, it was a delight to work with Bruces. While I hope I don't need additional body work in the future, but should I need it, I will definitely be a repeat customer. Great shop, great people, great experience! Nice job, Team! Sincerely, Ms. Knight

I'd give them zero stars if I could! Bruce's auto shop is pure trash. My father and I took my mom's…read moreJetta in to get worked on after it was in a wreck and they had the car for 3 months. When we got it back, the door didn't open, the window didn't open, the door panel was missing bolts so you can lift on it, the amount of bondo and missing body lines was so bad, they ruined the headliner and on top of that they got mad when we confronted them in front of customers and kicked us out. When I went back they had the cops waiting for me and when I went in I got kicked out it before even getting to talk to the manager. We went above them and started a dispute and got the money back since it was absolutely all of their fault and crappy business practice. You'd be better off spray painting your car in the back yard than taking it to these hacks. Avoid Bruce's like the flu!

Caliber Collision - bodyshops - Updated October 2026

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