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    Caliber Collision

    1.3 (3 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 3 months ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

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    3 years ago

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    2 years ago

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    3 years ago

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    CARSTAR Cockrell’s Collision West

    CARSTAR Cockrell’s Collision West

    2.0
    (4 reviews)

    They have had our car for 8 weeks due to the fact that the shop "misplaced " the parts that GEICO…read moreneeded to prove that they were actually broken. GEICO refused to pay until the parts were located and Cockrells refused to eat the extra cost caused by their negligence. Now the car is being held for ransom because they can't get their act together enough to communicate with their customers. The office manager Janna (sp) is a horrible business woman who talks down to her customers and tries to blame everything on the insurance company. She does not communicate any changes to completion dates or changes to what the actual issues are. So we will be paying over and above our deductible to get our vehicle back. They did say that they would take the extra parts off and we could come get our vehicle today. Not in working order. GEICO has already paid the nearly $10,000 when the car only cost $22,000 brand new. The real kicker is that visibly it only looked like a cracked grill and punctured radiator. Beware that any insurance claim work done by then will be exaggerated, extensive and take for ever. Update: just received a call from Cockrells and they said that the additional cost was due to the dealership replacing an A/C hose. The same hose that Cockrells had just replaced a few days earlier. Why would the dealership have done that when they were only recharging the A/C unless it was already in bad condition?

    They are the absolute best! I was so impressed with the amazing customer service. They stayed in…read morecommunication with me the entire time my car was getting fixed. Quick turnover and a very fair price. I would recommend them to everyone! Thanks Cockrell's!

    Caliber Collision - bodyshops - Updated August 2026

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