My 2018 Silverado was in need of repair following a accident , my insurance approved the shop .
Upon dropping my truck there, I right away noticed people just lounging around with numerous cars awaiting repair, and the manager had a very unprofessional attitude ,
I presented myself and explained to him that I knew the original Owner and that he did a great job on a 1983 240-D Mercedes Benz back in the day , Also the owner bought a 1977 cherry
Monte Carlo SS from me for his son . , the manager said he would greet him for me .
I Return to pick up my Truck and after inspecting the craftsmanship ,I found the paint job was mediocre with several wrinkles and still some obvious indentations on the metal works, and did not at all match original paint .
I checked the Bed in my truck as I keep a complete car wash kit with can of bungee cords of various sizes in the kit , also I had a long 2x2 board that I did forget was in there ,
All my items were missing , I inquired to what happened to my stuff and they didn't tell me the bed needed to be removed for the repair even though I had called each week asking when Truck would be ready .
The employs searched around a little for my stuff , and then informed me the guy who performed that part of the repair was let go . My items were not recovered, of course not their employee stolen them.
The manager said before I drove off that he would continue looking and if nothing else he would personally buy the missing car wash kit and bungee kit.
I called next day and asked when he could get the items as I was
going to be near the shop this day, The manager then said to me , we are not responsible for your missing items and will not be purchasing anything ,
Charged my insurance double what the repair actually cost !!
my advice to any readers on here . Do not take your vehicle here for paint or repair unless you wish to be ripped off !! read more