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CARSTAR Cockrell’s Collision West

2.0 (4 reviews)
Closed • 8:00 am - 5:00 pm
Updated 3 months ago

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Caliber Collision

Caliber Collision

(3 reviews)

I took my 2021 CRV in with a little front bumper damage. They had it 2 weeks. Getting into their…read moreparking lot is a nightmare. No place to park and no space to turn around. They done great on my bumper but when I got it back it had issues with the braking system. Trying to get Jacob to call me back was crazy. It took them 3 business days to look at it then they sent it to the Honda place. Again, I have been without a car for over a week. I will never use Caliber again.

After an accident, my 2018 Nissan Rogue was sent to Caliber Collision on Schillinger Rd for repair…read more I received the vehicle back after two weeks. Upon arriving home, I found that the passenger side door handles (inside) were not snapped into place and the front passenger door panel (inside) was not installed properly. I fixed this myself easily, but noticed just after a week that the front cap was sagging down, the sides of the front bumper would pop loose, and the front driver fender trim would pop loose. I took the vehicle back, but Devin stated that I must have run over something -- which I did not. After several weeks of back-and-forth between Caliber Collision and the insurance adjustor (by back and forth, I mean that I would call and nothing would happen). As I had an out of town trip coming up, I was eventually forced to file another claim to get the vehicle fixed. I will never use this shop again and caution anyone else thinking about it. Look up their reviews online as I should have done.

CARSTAR Cockrell’s Collision West - bodyshops - Updated May 2026

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