Robbie did great keeping me informed about my car, it was done two days early…read more Very happy with the customer service I would recommend them.

I highly recommend Collisionworx Express on Whitten Road in Memphis. My car had been repaired for…read morehail damage at another place, but the other shop didn't do a good job. I had numerous problems and took it back several times without any solutions. I finally took my car to Collisionworx Express, and Dennis and his team took things apart to find the problems. They are thorough and very pleasant to work with. They kept me informed and fixed my car completely with a quick turnaround. Even took me for a test drive to make sure I was satisfied with their work. I couldn't be happier. If you need a body shop in the future, don't hesitate to go to Collisionworx Express. They're my go-to body shop from now on. If I could give them ten stars, I would!

Amazing service!!! Have teenagers will definitely go back! They fixed my car in under an hour!!…read more Super friendly.

Fantastic job on my wife's Lexus . Repaired the dents, and buffed it up---looks good as new!read more

Really great shop. Stands out from any other shop I've ever worked with. Quality, communication,…read moretime frame all excellent. Definitely a 5 Star experience!

Extremely disappointing experience. my Lexus TX was at this repair shop for over a month, and we…read morepaid a significant amount of money for the repairs. after waiting all that time, i was finally contracted yesterday afternoon and told that vehicle was ready and that they had competed their final inspection. However, when i arrived to pick up the vehicle, I discovered that the part was still missing and had not even been installed. I had already made arrangements to pick up the vehicle based on their confirmation that the repairs were complete, only to find out that it wasn't actually ready. I then had to wait an additional hour while they addressed the situation. After having my vehicle for over a month and paying a substantial amount for the repair, this level of communication, organization, and quality control is completely unacceptable. if a final inspection had actually been performed, this should have been caught before i was told the car was ready. Overall, this was a very frustrating and unsatisfactory experience. I expected much better communication and attention to detail, especially given the amount of time and money involved.

My car windshield had 3 way split crack in it from driving on the interstate. I called around…read moreMemphis and this place had the best quote and the best customer service out of all the glass places. They did a great job on my replacement Price: 5/5 really competitive compared to others Customer service: 5/5 The 2 ladies, Marilyn and Cathy, working the front desk were very nice, courteous, and patient with all the customers. The man that did the replacement was also very nice. They took their time answering questions despite being very very busy. Wait time: 3/5 I was told on the phone it would take 1.5-2 hours when I made an appt. They told me 3-3.5 hours when I dropped it off. It actually took over 4 hours with an appt. Overall, I would recommend this place over any glass place in Memphis.

The tech called my husband a "mother fucker" after he waited an hour to get a new windshield. The…read morestaff is slow and extremely disrespectful.

Memphis Collision of Cordova - My Go-To for Auto Repairs!…read more 10 Stars!!! This is the second time I've had to use Memphis Collision of Cordova, and just like the first time, they absolutely blew me away! Seems I failed writing a review the first time. I can't let this go by without posting reviews every where I can. I'm shouting from the roof top how great they are. The entire staff is very attentive and keeps you aware of what's going on with your repair. Paulita, Chris, Michael, I am trying to make up for failing to post a review the first time. Please forgive me. The first repair was after my neighbor's child damaged my door with tree loppers (just a few months after I bought my car brand new ). While it was there, they also fixed damage from a tree that had fallen on the hood. I did my research first, and the reviews were great--one reviewer said they'd gone to Memphis Collision every few years for different things and were never disappointed. That stuck with me, and now I feel exactly the same way! They did such an incredible job the first time that I knew exactly where to go when I needed repairs again. This time, a lady hit my car while it was parked at the grocery store. The impact messed up the rear fender near my side cameras, bent my tire rim, and made my back door not close flush--I was heartbroken. But once again, Memphis Collision of Cordova worked their magic. My car looks absolutely brand new again! The quality, attention to detail, and professionalism are second to none. These guys will always be my go-to for repairs done right. Oh, and they detailed my car before returning to me. It LOOKS & SMELLS just like a brand new car. You guys ROCK!!! PS- I didn't have to pay anything, the lady's insurance covered the damages.

Absolutely gorgeous body work, seamless blending and the upmost attention to detail. Quality &…read moretaking pride in ones work is such a dying art these days.. this shop hit the mark! No one really wants to get auto body work done, but when you need it go see these folks.

I called in on a Monday to have chip repairs done on the windshields of 2 vehicles. I had three…read morecancellations from Safelite, so my hopes were not very high. The technician from caliber showed up during the time window that he stated that he would be there, texted me that morning to let me know his anticipated arrival time, and called me when he was about 15 minutes out. The chip repairs in the windshield took about 15 minutes each. Great job!

Courtney Martini (GM) leaves a lot to be desired when it comes to Customer Service and Quality of…read moreService. This "General Manager" has zero ownership and accountability for her shop...... UPDATE: I reached out to the Community Manager, per their response in this review. I gave them all my contact information. I have not been contacted by anyone. Their response is BS.

I had a repair done at this shop and was totally impressed by the Care…read more& attention to the car and me! They kept me informed through the repair...I am grateful to the staff of employees and especially grateful to the Service Advisor Houston Wyatt. I highly recommend this shop when/if you need a auto repair. D Riffe

I wouldn't bring my car back here even if it was the last shop within 1,000 miles…read more My husband and I were in an accident a few years ago in our SUV. I chose this shop because of all the raving reviews online but now I feel as though they were all written by the employees and family members because there's absolutely no way people are actually celebrating this terrible work they do. There was also a nasty worker there named Rebecca Ellegant at the time who was probably the most unpleasant person I've ever had to deal with and coming from NYC, that says a lot. I still have the emails of her being horrible so I'm glad she was let go. After they "repaired" my vehicle. We flew our regular mechanic out from NYC to check the car. When we pulled up, the hitch step in the back was put on literally at an angle, they never fixed the exhaust pipe that was PUSHED numerous feet into the vehicle undercarriage until I asked them why it wasn't repaired. To top it all off, the bumper has MASSIVE gaps between the rest of the car and the bumper itself, which were never there before. I addressed this numerous times and have emails and pictures to prove this as well. After complaining, they said it's because they needed certain OEM parts and that they'll reach out to insurance yet again and get new parts. They got the new part and it was still messed up. The exhaust pipe was pulled and put RIGHT against the hitch step which ended up burning off the end cap of it. It literally melted the end of the hitch step... who doesn't think this through??? Now the hitch gets BLISTERING HOT when we drive the car because the exhaust is essentially sitting straight on it. And to top it all off, the trunk door has been leaking any time it rains this entire time. When looking at the vehicle, you can see numerous areas that the replacement parts were not lined up in which of course causes issues with water getting in. The muffler shop they sent the car to ended up stealing our exhaust cover and said they removed it and "threw it away" because it was rusted.... It's a stainless steel cover. It can't rust. After I demanded they return it, they magically found it and gave it back... with no rust. They handed it to me in a closed taped box. What clowns. This shop absolutely RUINED our SUV, it took them MONTHS to "repair" it and now years later I'm still dealing with the mess of a job this shop did. They had the audacity to send a thank you letter after the fact to thank us for choosing their shop. Choosing this shop was the biggest mistake I ever made when it comes to my cars and the city of Memphis. GO SOMEWHERE ELSE. DONT GO TO THIS SHOP. THEY WILL RUIN YOUR CAR.

I absolutely love this place. These are the most helpful people I have ever done business with in…read morethe auto industry, especially in the body shop world. I came in with some body damage and they helped me immediately. The gentleman stopped what he was doing, answered my questions and took care of what I needed right then and there. I didn't walk out feeling taken advantage of. In fact, it was just the opposite. They now have a referral for life. I'm so happy with them, I didn't even wait to leave the parking lot before writing this!!

I also was referred by a friend. I have never been more WOWed by a company in my life. Thurmon and…read moreSideways helped me through the process of getting my wrecked car back to even better than my vehicle was the day I bought it. Highly recommend!! Value was fantastic. Very amazed and very happy customer here!