My wife's car had a loose piece of trim and I stopped by caliber to get a quote and they not only fixed it they did it as a courtesy They had repaired my car a month ago, they did an excellent job of it. It's a great team read more

Second time to the shop this year, Worked with Carlos this time around and the experience was worth reviewing. The car was returned clean and he actually took the time to go over the repairs that were completed. His customer service and attention to detail will be the reason I will return to this shop if ever needed. read more

service is horrible worse body shop to get your auto repaired (bad service on auto repairs) never refer any of my family members there or friends! staff doesn't know anything about cars at all!! read more

As soon as I went into the shop one of the shop workers David was very respectful and helpful. He got us in and out of the door. Great place to come if you need your vehicle fix. read more

I got hit on my front corner of my car at work and had nice scrape. I was referred to caliber by State Farm as a trusted partner. They were able to schedule an appointment immediately and they had my car back in 4 days. The staff was friendly and courteous. My car looks literally brand new on the front corner. It looks better than before the accident. I'm very satisfied with the overall experience and would definitely come back if I had to. read more

Excellent service. The text updates are great. I had a brand new Tahoe that I brought in for repairs and Sam thoroughly explained my options before I signed my truck in. Although we expected delays due to parts availability- parts came in quickly. An issue came up and the team had a solution that navigated the work flawlessly to ensure the work was still completed ahead of schedule. Thank you Caliber! read more

Took my car in to get a free estimate after it got hit by a semi. It was totaled but wanted my own personal estimate. They were quick professional and took the time to explain the extent of damage there was in the cost to fix it. They also took the time to explain how insurance works in a case such as mine. Very helpful and kind. Hoping I won't need them in the future but if I do, I'll return. read more

This has been my third experience with Hollister Caliber Collision. We took our Denali, Honda Sports and my most recent was my baby Toyota Highlander. My service advisor Pedro Cadenas made the process so smooth from start to finish. I loved the frequent updates via email and text. I loved working with Pedro he's so friendly and excellent customer service!! He went above and Beyond my expectations I am completely satisfied with the level of service that I received at caliber collision. I love and appreciate the extra attention to detail that they put into my vehicle and as a special token I love the fact that it was turned over to me with a complete detail looking better than I drove it off the first time I bought it off the lot along with a new battery!!!' I'm so happy and grateful for everything they have done! Thank you Pedro Cadenas!!!! You're a rock read more

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I brought my vehicle in for light fender bender damage. I was told I had to make an appointment for an inspection. When the day came I returned to the shop and met with the person that does the estimates. She looked at my car, not getting underneath, and said they would go by the estimate of the insurance company. So not sure what this appointment accomplished. There was another wait while the parts were ordered. When the parts arrived I scheduled to drop my car off. It was ready to pick up the same day I dropped it off. When I got home I went underneath and inspected the work. I was shocked when I saw a bracket in plain view that was bent from the accident, with a missing and damaged rivets. I immediately returned to the shop. The parts were ordered and eventually replaced. I would not recommend this shop because of the poor workmanship and quality control. This was a failure on multiple levels at this shop, from the repair estimate/inspection to the person doing the repairs. To let a customer leave with unrepaired damage on the vehicle is unacceptable. A photo of the damage is attached. This damage was not hidden but in plain view. Very disappointed with this shop. read more

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The mirror on my truck got ripped off and Caliber came thru again. This is the third car I have had insurance repair on and I love the how professional the shop is. I highly recommend this shop. read more

Very Rude receptionist, went in asking if they had sooner appts or if I would have been able to get an estimate for a crash I was in since I was in the area receptionist just rolled her eye and rudely said no. Heard alot of good things about this place and really wanted to take my car there but not after that incident read more

This shop is very fast paced, they were able to fix my vehicle damages in less then 2 weeks. I was updated on everything done to my car from alignments to body work. The staff was extremely kind everyone there is very professional I am so thankful for Sam and everyone that worked on my car will definitely recommend this place to everyone. read more

I was recently in a car accident and through my insurance I worked with Caliber. I spoke with Kevin on a few occasions and he was wonderful. He was very personable and kind. They finished the estimate promptly and took care of the communication with my insurance company. I had a great experience and would recommend Caliber to anyone needing work on their car. read more

Kevin Nava -General Manger and David Suarez-Service Advisor are Top Notch they both go above and beyond. They both helped me out tremendously on May 1st 2020 by getting my car checked in right away along with parts ordered at the same time they had my rental car arranged and ready for me before days end. If you are in need of a body shop in Hollister this is the place for Quality Work and Excellent Customer Service! Highly recommend Kevin and his Crew! Thanks Again Kevin and Crew!!! read more

I went in for an estimate on a Monday, a little later than I had expected to as they ask that you come by 4:30pm. Kevin took me a little late anyway and was extremely polite, helpful and timely! I was in and out of there so quickly, him attending to my every need. Caliber Collision didn't just offer me the best price for the job I needed done, BUT the best customer service, which says a lot about why they are rated at 5 stars to begin with! I will absolutely come back for more services if the occassion arises! Impeccable customer care is always key for me. Thank you once again! read more

Excellent service! I received text updates every day that they had my car and everyone is very friendly and helpful. My car looks amazing!

Very professional company. I was always updated and they were always friendly. My car looks great! I'm very happy. I would highly recommend this shop. Thanks Ricky and The rest of the Caliber Collision team they actually fixed some other stuff on my car while they were waiting for parts. They definitely do more than promised and I greatly appreciate that. read more

This shop genuinely deserves a 5 star for their fast service and professionalism. My car needed repair and David Suarez helped me from the moment I arrived at the shop. He helped with everything including getting a car rental for me. I'm super happy with the results and they even washed my car! Shout out to Juan as well for providing transportation to the car rental facility. Definitely recommend this shop! read more

I had a great experience with this company, very quick service to check on my vehicle (my car did get hit and needed review on cost) and also very accommodating. I worked with Ricardo, very informative and great at answering all questions. Thank you! read more

I received quotes from five different body shops in Hollister. Caliber provided the lowest quote. I wanted the roof of my Ford Super Duty repainted as the factory paint was pealing and there were several rust spots exposed. David Suarez, at Caliber, provided the quote and told me when to bring the vehicle in and when to pick it up when completed. Caliber did a fantastic job and I am very pleased with the results. Kudos to everyone at Caliber Collision in Hollister. read more

After colliding with a pillar in a parking structure I took my car to Caliber Collision. Caliber Collsion did a exceptional job on my car. They made it look brand new again. I want to give a shout out to Manual on his excellent customer service skills. God willing i will never have to go back there again due to a accident with my car but if i do have another unfortunate accident i will be definitely be taking my car to Caliber Collision in Hollister. read more

We'll 2 weeks later and still no call. I could of had my vehicle repaired by now but due to the carelessness of one employee I'm still in limbo. In response to the company reaching out the location I went to is the one I'm reviewing on so it shouldn't be difficult. My vehicle is Honda Odyssey and the employee name is Kevin Nava read more

Pedro at Caliber was amazing! They truly go above and beyond with service and quality of work!!! Highly recommend using Caliber!

First of all thank goodness there is a Caliber in Hollister. Everyone is nice and helpful. Every time I call Adriana is so nice and delivers customer service with a positive attitude. Kevin is always available to answer my questions and the services is fast. I have been having issues with my light and they always say "come on by and we will look at it and fix it". They never give me the run around or say they don't have time. It's always in and out. Very fast service. You all are great at what you do. read more

Had a car side swipe me and needed a lot of body work done, I just picked up yesterday and wow what an amazing job. Kevin helped me out more than words can describe I would highly recommend. Thank you for the timely and awesome service! read more

Update: they did end up getting it fixed properly. I just wish the process wasn't such a hassle.

I really have to give this auto body shop 5 stars! From start to finish. I was involved in a rear end accident. I called my insurance State Farm to help me get a place where I could get my car fixed. This was listed as one of the locations they use. The shop was really nice and very modern. The front desk receptionist Magaly was super helpful and patient. She did not judge when I was asking a lot of questions. The representative I had there was Ritchie. He was super helpful and explained everything very clear to me. I had lots of questions & they both understood my frustration with having to get a rental from Hertz in Hollister & Gilroy. Both were super patient and informed me that they would help process everything as soon as they could. And that my vehicle would be worked on as soon as possible. I highly recommend this auto body shop. The team is very honest, to the point, and understanding. Thank you to all of you who made this unpleasant experience into a pleasant experience. The car looks really nice and they even washed it for me! Thank you! read more

I took my s2000 here because a street sweeper sideswiped her. After a warm welcome and awesome customer service, they took the keys, but I knew she was in good hands. A week later I scooped her up. They not only fixed the damage but they went above and beyond, repairing already dinged damage on the area before the accident. They polished my lights and waxed my car, couldn't be happier! If only my insurance was as good! read more

I booked an appointment to have my car fixed. I made an appointment at 8, because I need to be at work at 1 in the Bay Area. I got there early to fill out paper work and they let me know it was going to be done in no more than 1.5 hours and I should be able to pick it up then. I go back at 9:50 and they tell me that my car hasn't been worked on yet but it will be worked on at 10 and that it should be done in 1.5 hours. I call at 11:30 and they say it's almost done and they will deliver my car to me in 10 minutes and I did not get it until 12:40 and I was late to work. I will not be going back there again. read more

I took my car in today, as I needed help with repairs that were done by a previous shop. I was greeted in a friendly manner by the receptionist and then by Manuel who took me outside to look at the car. He explained what the issue was that caused my rear bumper to pop out in one section. He brought Ritchie out to discuss the repairs as well and I mentioned another concern, a rattle that I had been hearing. Sal quickly did the repairs for me while I waited about 10 minutes. I would recommend this shop as they were friendly, professional and got the job done quickly. read more