Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

Upon receiving my Suv back June 30 2026 I notice my passenger headlight had scratches on it…read moreheadlights are not installed flush, the bumper was installed crooked , there is a clear coat runoff on the driver side of the bumper and a white powder flim all over the entire bumper. Not satisfied I will be calling July 2 to have work done over. Had work done before by Caliber Collision for my back bumper the work was great so not understanding how they dropped the ball this time. Looks like a rushed job. STK#5022 2007 Chevy Suburban RO Number 1753015022 Claim# 000828436790BO2

The area on my car that they repaired looks good. I can't speak to necessarily the internal parts…read moreas I just picked the car up. When we took the car for repair caliber said oh you're not dropping it off this was just an estimate. The car wasn't particularly safe or legal to drive but we had taken a chance to drive it to get it there. The car rental was supposed to be at caliber but they said oh you're not getting a car right now they're not picking you up. I finally had to call the insurance company to clarify what my policy rental coverage entailed my insurance agent said I'd had a car rental reservation since the day after the accident it had now been four days. When I called enterprise, they my initial reservation, had been canceled and rescheduled to the 16th which was the day we were dropping the car off at caliber. This change was not made by myself nor my insurance company who were paying for the rental. , but it was changed to the 16th. On the day we went to pick up our supposedly repaired car, the tire had not been replaced. We were told we could take it somewhere else and send them the bill. Obviously I said no -fix it here and I still want the rental car --they said hold on you may not be able to take that rental because we may have canceled it. Fortunately, I was able to take the rental. My car was ready the next day. I went to pick it up -they told I could only wash by hand and yet they had left fingerprints everywhere -there is some kind of black rubbery material on the inside window. They did nothing to clean up even the mess they made.. I was not impressed with the entire experience.

The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

Roy's Auto Body Shop has an excellent 100% rating. They repaired my 2019 Tahoo and it looks perfect…read more! His team is the best, very professional and friendly! They have my business anytime!!! It's hard to find this kind of service, Thank you for a job well done!! Blessings

Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

Just got back from a very satisfactory visit to the Body Shop. It was recommended by Sherman White…read moreof Lotsey & Hardy. I was not expecting such expert technical service and the top notch personal service as well. Doug Sipe the Estimator and Crystal Seay took care of me and the other customers while the crew took care of my car. They were fast and provided impeccable results. Hard to say something so damaged could become as good as new but it happened right in front of my eyes. The best was yet to come because the cost was less than estimated so I was able to leave a big tip to cover the difference. Five Stars for a most unlikely body shop Five stars for Sherman White at Lotsey tire as well.

Friendly and fast service. I was able to get an earlier appointment than I expected. Staff was…read morefriendly and I was in and out in no time.

I am fortunate enough to have some decent sports cars. Fortunately, I have only had minor, but…read morecomplicated issues. Burleighs always fixe things to absolute perfection. I would not go anywhere else.

Burleigh's has a contract with Ourisman Toyota to repaint Totoya vehicles due to a Toyota recall…read morefor peeling paint. Ourisman inspected my Toyota and said yes that it fit the recall notice. Said Burleigh's would call me. They sent my info to Burleigh's. Burleigh's did not call me and would not even consider bringing my car into their shop to have it painted when I called them. I called them twice and the manager gave me a line of bs. I even asked for an appointment a year in advance to accommodate their "huge workload" and he refused that. He did not live up to the contract he has with Toyota. Do not recommend this shop to anyone because he will not honor his contracts. Only looking for $.

Worked with Stuart on my car repairs and although it took longer than expected (no fault of the…read morerepair shop) he kept me updated and did a fantastic job on my Audi. I would recommend

Trying to be fair and balanced with this review. Dorn's was my only option in VA and is over 2…read morehours away. I dropped off my vehicle on Aug 8th and had to uber to Enterprise rentals. My Rivian R1S had a fist sized dent in the rear bumper that I was told would take "1-2 weeks" to repair. I was asked to give them $1,000 up front to pre-order the parts. OK. After the first week I called to see when I could pick it up to find they were waiting on insurance to approve their supplemental work and parts list, totaling over $17,000. No work being done and no notifications or calls. Insurance approved 30 days of car rental. I got my vehicle back today and had to pay $900 in rental fees because it took over 6 weeks to complete the work. They blamed insurance (probably a factor) They blamed Rivian for back ordered parts (perhaps) and had to "re-order" some parts during assembly (no explanation) I paid another $1,500 (deductible) and they were going to withhold delivery because GEICO owed them another $1,700. I was less than gracious at this point and they finally agreed to ship the vehicle (as long as I agreed to pay the $1,700 if GEICO doesn't). Communication was reactive, only becoming proactive after my multiple complaints and emails. All staff were respectful and professional in responding (even when I wasn't) and the actual work itself and detailing were very good. Would I use them again? No. Do Rivian owners in VA have other options... No. I suspect they overinflated the repair costs to GEICO leading to unnecessary and frustrating delays. I can't prove that. If Insurance wasn't involved, would this cost $17,000 to GEICO and me $3,400? Over $20K! I doubt it. They recommended I use insurance and I guess I know why! They did deliver the vehicle saving me 5 hours of round trip driving.

Took GM in for a State Inspection. Received text the my GMC needed a new Bulb replaced it in the…read morerear drivers light costing $971. Not replacing would end in a failed State Inspection. They also suggested a 4 wheel balance and 4 new tires totaling an additional $1,200 +/-. I kindly requested they place a failed Inspection Sticker on my car (which was new for me). A couple of days later, I took my car to Crowders Mobile. Owner called (in awe) stating there was NO bulb needing replacement. Car inspected - passing immediately. Lying and ripping off people (especially if this current state of the economy) should not sit well with anyone including the mechanics. Shame on You All.

Misty helped me pick up my new prius, I called and wanted to check it out and she was eager to…read moreprovide me with any details needed for my purchase. She was very chill and didnt pressure me into anything. Would highly recommend doing business with her

I recently had the pleasure of working with Marcos at AMA Quality Colors, and I cannot recommend…read morehim highly enough! He is incredibly professional and delivered outstanding work on my car hood and roof. The attention to detail was impeccable, and everything was done with spotless care. Marco is friendly, honest, and very reasonable with his pricing. If you need any painting work done, look no further--Marcos is the best!

I brought my car after a car accident, price was very reasonable. The quality of work was…read moreexcellent. Marcos the owner was very understanding and kept me updated on the progress. Highly recommend this shop