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Caliber Collision

3.8 (53 reviews)
Special Hours Closed
Updated 2 weeks ago

Services - Caliber Collision

Bumper repair

Auto frame testing

Rear-end damage

Auto steering and suspension repair

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Side view, broken Bumper
Rachel M.

Great customer service and very responsive during my difficult time. I had moved down to SoCal while my car was in the shop and Garret was very flexible with helping me getting my car back and got it to me much quicker than I expected! I had gotten a rental car to pick up my car and the front desk even offered to let me drop my rental car there and mark it as dropped off to have it picked up by them later as a special contact deal they have with rental companies. I feel very satisfied and relieved I went through this body shop!

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6 years ago

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6 years ago

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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3 years ago

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6 years ago

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Review Highlights - Caliber Collision

I believe their names were Dolcy or Darcy and Ralph that helped me through the repair process.

Mentioned in 7 reviews

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G&C Auto Body

G&C Auto Body

(6 reviews)

I was referred to this auto body shop through AAA, and unfortunately, my experience was very…read moredisappointing. I initially brought my brand-new car in for a small dent on the rear passenger door--something that honestly wasn't very noticeable but I wanted it fixed properly. I dropped my car off on a Monday and was told it would be ready by Tuesday end of day. It wasn't ready until Thursday, which was already an inconvenience due to my rental situation. When I picked up my car, everything seemed fine at first. However, once I got home and looked more closely, I noticed multiple areas that looked foggy, almost like the clear coat had been damaged. I contacted them and was told it was likely overspray and to bring it back in. They took the car again, "fixed" it, and returned it washed--so it looked okay at the time. The next day, I got a call saying they had forgotten to put my emblem back on, which meant yet another trip back. A few days later, after finally washing my car myself, I noticed the same foggy issue was still there--especially when the car was wet. At that point, it was clear the problem was never properly fixed. I reached out again with photos, and now it's been almost a week with no response. While they were apologetic, the overall experience was frustrating. I brought my car in for a minor dent that I could have lived with, and now the finish looks worse than before. I ended up having to fix the issue myself, which should not be the case after taking it to a professional auto body shop. I don't usually leave negative reviews, but between the delays, quality issues, and lack of follow-up, I can't recommend this shop

AAA referred me here after I was hit by another driver and my bumper was broken. G&C had good…read morecommunication and quick turnaround time for getting my car fixed!

Auto Body Expressions

Auto Body Expressions

(181 reviews)

My brother resided in Elk Grove and had his Lexus SUV passenger door repaired previously by Auto…read moreBody Expressions. I saw his Lexus SUV and wasn't even aware his door was previously damaged. He told me the shop did a fantastic job. and recommended them to me since it was also on the list of AAA approved shops. My car is a 3007 Lexus ES 350 and had been damaged in the left front bumper and fender. I brought in and met with Justin who surveyed the damage and gave me a honest appraisal of the situation. The car may not be repairable if it was determined if the car frame was damaged or it might be deemed a borderline salvaged vehicle because of the age of the car (18 years old) with the possibility my insurance would not cover the cost of repairs. He also explained the shop would try to keep the cost down and get non-OEM parts to satisfy my insurance company. The shop has a contract agreement with Enterprise Rent a Car so it was easy for them to pick me up at the shop to get a rental car. The shop fixed my car within 10 days as ptomised. After I returned the rental car, the driver asked if the Lexus car was mines in front of the shop and he stated he couldn't even tell where the original car damage was. My car is a unique Moon shell color but the color match and repair was perfect. Justin later explained to me in detail what they did and I was very happy with the reasonable cost and excellent repair work by Auto Body Expressions. I would highly recommend them for any of your auto body repairs.

Had our SUV repaired & they did a fantastic job. The staff was so professional and pleasant to work…read morewith. The entire experience was amazing

Caliber Collision

Caliber Collision

(109 reviews)

I had collision repair at Caliber Collision, 9131 Elkmont Way, Elk Grove CA 95624 per my insurance…read morecompany (Progressive) recommendation. They did a good job with the repairs and provided a lifetime warranty on their work. There have since been cracking and chips in the paint that was part of the work done and I believe this is related to durability of the repair. I contacted the original Service Advisor, Charles Chilton, originally on 2/11/26 who had me come in and he told me he would assist me with repairs under warranty. I called back after he did not follow up with me and he told me that his company had recently gotten a new paint supplier and he would get back to me after arrangements were made and they receive the paint for the job. He never got back to me. In fact he ghosted me. Since then, I've called back 5 times and have been transferred to him where he fails to answer. I leave messages with his staff and he has failed to return any of my calls. Caliber Collision offered a Lifetime Warranty for worked paid for by me and my insurance company that they are not honoring. I do not like the way I've been treated and definitely do not feel that my choosing their shop was a good choice at this point. Very poor customer service. I've contacted my claims adjuster at Progressive and have requested further direction, support, and assistance.

Not to lucky with the vehicles this year. I had 2 separate accidents. I had to visit this place 2…read moretimes. yuck. They do an amazing job. I never have to worry about the quality here. Connor is the man . He always does an excellent job and gets every detail down. I totally recommend this location . The service her is amazing. As you walk in you are greeted by Jessica. We gotten to know each other well having to put the cars in 2 times. haha. If you get in a wreck just come here and they will do a fantastic job on your car or truck.

Caliber Collision - bodyshops - Updated May 2026

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