Visited 12/29/25. Had such a great experience at this Caliber Collision. Came in for a minor issue…read moreand was seen to right away. Sabrina at the front desk helped me out and listened to my concerns and immediately came up with a solution. The service was super quick and communication was great. I appreciated everyone here and would highly recommend to others.

Outstanding Service and Integrity at Caliber Collision…read more I recently purchased a used 2014 Toyota Highlander for $20,000 from a dealership in Lakeville. The vehicle was in great condition--no visible scratches, dents, or rust--when I inspected and test-drove it. However, after I signed the paperwork, the dealership brought it back to me following a detail, and that's when I noticed fresh damage that had not been there before. There were multiple scratches, about two feet long that ran from the middle of the passenger-side door all the way back to the rear bumper, roughly 45 inches long. It was clear the scratches occurred after the sale, yet the dealership denied any responsibility. Feeling frustrated, I brought my Highlander to Caliber Collision, where I'd had great service before. As soon as I explained what happened, their team was incredibly understanding and told me to bring the car in right away. One of the team members asked if I had a little time and said they'd see what they could do. About 45 minutes later, he brought me back to look at the car--and I was blown away. The scratch wasn't completely gone, but it looked 80% better! He explained that fully repairing it would require more extensive work and provided a detailed estimate. Here's the part that really impressed me: despite the time and effort they put into improving the damage that day, they didn't charge me a dime. It's rare to find a business that leads with kindness, honesty, and pride in their work. Caliber Collision went above and beyond to help me out when I really needed it. You won't find better service anywhere else.

**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the…read moretime to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.

I would NEVER recommend SUPERIOR COLLISION to anyone. FIRST, they didn't even call or email to give…read moreme an estimate and in the circumstance of a damaged vehicle, time is of essence and very important. So, I waited and my car sat there for two and a half days. When I finally called them, they claimed they had called me, as if cell phones don't show all incoming calls and why wouldn't they leave a message. Especially since the front desk person had left me a message the day my vehicle was dropped off there so my information was in the system. SECOND, the estimate was way over the top and so expensive that I almost choked while talking to him. It was the cost of the lower end of a newer vehicle. I could not believe it and he spoke to me like it was normal and I was stupid. I immediately had my vehicle towed from there to another business who did it for a third of the price and they listened, cared and understood the circumstance and knew my ultimate goal. Basically, an older vehicle and needed to get it repaired, presentable and driving but not only that, wasn't giving me a line of bull by saying 'parts are so expensive'. BOTTOM LINE, Superior Collision was gauging me on parts, labor and everything in between. You name it, they were charging me for it and on top of it, they have a clause in small print that says it doesn't include hidden or underlying issues that they don't see. So there could've been possibly more charges had I agreed to allow them to do the work. Honestly, I think they saw a woman in a dire situation who needed her car fixed and she was willing to pay and needed it done now and thought she'd foolishly pay it. And if this is I'm not sure what they have going on but I will never consider them in the future nor will I ever refer anyone there. I'm all for supporting local businesses but I can't and will not support businesses that take advantage of consumers who are placing their trust in them. They're in the business to help people and much of the time it's due to unfortunate situations and rather than help, they choose to do the opposite. Shame on them!

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

Bon auto is a shop you can trust. Literally saved me 300.00. They even gave me the option to…read morepurchase a salvage part to save money. I chose this option and it looks great! Paint matches perfect and looks brand new. Super fast service. The staff are friendly and very helpful. I'll be taking my car there for any future work. If you looking for a great shop that offers fast, amazing work that won't try to up sell or over charge Bon Auto is the place to go.

I had some damage on the front of my car. I called my insurance who recommended several places, one…read moreof which I chose closest to where I live-Bon Auto Body and Glass. Jeff promptly got me in (same day!) to check out the damage. Since my car was driveable, was fine to take a few weeks to get me in for repair. Car looks great now once again (just took 5 days - projected day service would be done) Very happy with how I was treated and the patience both Jeff and Trevor showed with all the questions I had to share with them. Don't be afraid that this is a small shop - they do excellent customer and car service! :) Oh and, they also washed up my car, outside and in! That was nice of them too~

Thank you to Brad's team for repairing a derailed drive-side window of my Toyota Highlander. Brad…read moreaccommodated my repair request promptly, and his team executed a professional and clean job repair at a very competitive price. I highly recommend Brand Hanson's ProFinisher shop. Adelmo Monsalve, Ph.D.

Truck was in 3x.paint had runs clear coat had runs. Worst…read morecustomer service ever!!!! Brad the owner is a complete spineless loser! Refused to fix my truck rite even after I had 2 other shops tell me the work he did was unreal and needed to be redone! I will never say anything good. And don't pay a done before u look at your vehicle if your stupid enough to bring it to him

Best shop on the east side! Brandon has expert knowledge and amazing customer service. They are…read moreroutinely booked well over a week out but he fit me in as it is my daughters car and she is on vacation so wanted to get it fixed before she got home. They fixed it in one day! They take all the stress out of the repair experience.

I had my brakes done here while traveling from California. The longevity speaks volumes. The staff…read morewas very friendly and kept me updated on progress via text. The rate was reasonable and I wish they had a location in California. I highly recommend them for your next service.

To date, I have brought in 4 cars (3 BMW's and 1 Acadia) and every time I've been amazed at the…read morework performed! Words cannot truly justify the level of expertise I've received plus at a very fair price. Thank you, Dale, for your honesty and integrity. I will certainly be back.

Did a super job on front fender, reasonably priced , will go again if I ever have a small dentread more

This is a 5 star shop (maybe, I'm not sure, just a little on the high side for cost). I had a…read morefront right fender bender with a post that the post won. My insurance covered all but $500, and Maaco was one of their approved places. I 'm very glad I went here. The repair was great, the staff was outstanding, and I couldn't have ask fo better overall service. The upfront customer service person, Ernesto was exceptional and made the overall experience almost painless. I highly recommend this location, I believe they earned their quote.

My repairs went really well thanks to Blake Crowell. I had my car back in five days. They did an…read moreamazing job. Thank you