Amazing service done by these guys. Car was done in a timely manner which surprised me since I went…read morethrough insurance and it looks amazing! Had random pretty bad scratches all around the car and it now looks flawless. They were great on communication and great with all the questions I had. I have had some bad experiences with body shops with previous cars but I truly recommend this place. All of their work is warranted which is a super plus. Will definitely be returning for a few things left I need done on my car.

My family has been doing business with Northwest Autobody since the 1980's, and we just can't say…read moreenough good things about this auto collision repair shop. It seems about every other year someone bumps into one of our cars, and Northwest Autobody has us covered. This is a small, family owned shop that has been handed down from Larry, to Jeremy Stanek, and both of them have been nothing but stellar to deal with. My family knows the car business inside and out, and the quality of work and detail at Northwest Autobody is unsurpassed in Skagit County and beyond. My car is always done on time, or ahead of time, and if I have an issue with anything they fix it right away. Jeremy makes handling the claim easy, and they often go above and beyond to make sure the customer is happy. Great location as well in old town Mount Vernon and easy parking, I can drop my car off and just walk home. Five stars and beyond, Northwest Autobody raises the bar for quality auto care and customer service done properly. Thanks for being there for us!!

Stay away from this place they treat people with lack of respect and honor…read more I can't believe people can still treat humans differently for social class or race. I am very disappointed on this people. They treat their clients well but wait to you see how they treat their own staff or people that supply to them. And even some people won't get the service because they are way behind schedule. Reasons they don't treat their staff with love.

Central Collision recently just did some body work on my fathers Honda Ridgeline. He was so happy…read morewith the work done that he called me raving about how nice the people where and how good his truck looked inside and out. Now if you know my father he is pretty picky and this doesn't happen often. Thank you Central Collision for taking care of my father. We will use you in the future and refer your company out.

FINAL EDIT: the door the shop repaired on my car seems to have a small leak in it after the work…read morewas completed. I'm having to take my car to another shop to get additional work done. EDIT 3: This is the worst repair shop I've ever had the displeasure of working with. Save yourself the worry and trouble. At this location, they won't speak to the things they deliberately did. They won't be accurate and honest. This shop will leave you feeling disrespected, and like you can't trust the work "they did" on your vehicle. DON'T GO HERE! Especially if Andrew Z is the one working. They will start name calling the second you say anything they don't 100% agree with. I wouldn't trust this place with my car ever again. The bad communication mixed with bad turn around times for car repairs, makes me not trust the quality of the work completed. Andrew made an already stressful situation ten times worse. Maybe if we have to go to the extent of name calling.. we should probably just take a deep breath? Not talking was also an option... he kept saying slights and insults at me while I was trying to complete my checkout process with the receptionist. Upon further review of my car, there was loose wires left in the floorboard of the driver side of my car and some weird sticker stuff I had to peel off my back window. Maybe Andrew should have spent less time berating me and more time getting my car ready for pickup. EDIT: I couldn't reply to Jessica, so I'm editing my reply. By trying, she means they called me one time and left a call back number that doesn't route me to them. I've called that number back multiple times, it routes me to Andrew. Not exactly the person I'd care to ever speak with again. EDIT 2: called again, still no response from the GM. Not sure how hard they're trying to get in contact with me if they aren't returning my calls!

Amazing work! My Tuscan is only a couple years old and was…read moredevastated when it was T boned by someone running stop sign. Gerber collision did an amazing job. Everything looks spot on. The paint matches to a T, and the parts (doors, ect) line up perfectly. Such quality work in a surprisingly short amount of time, considering all that needed to be done. Gerber was great with communicating the car's progress via biweekly texts and answered any questions and addressed my concerns very patiently. I'm also very relieved to know they warranty all their work and they have shops all across the US just in case I need them when I return to Florida Thank you Gerber! My Tuscan looks better than before the accident.

I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I have had a couple of opportunities to take my car to Mark's. I have been impressed with their…read moreprofessionalism, their thoroughness, and respect for my questions. I recommend them for the value of their work and honesty with hard questions.

I brought my 2009 Hyundai Elantra in for the first time this past Wednesday for diagnostics and…read moregeneral repairs. I was blown away, instantly, by the customer service. Every. Single. Person. I. Encountered. Made. Me. Feel. Welcomed. That is the #1 reason I will continue bringing my car here. The second reason specifically is Tonya She sent me the estimate for repairs and the full inspection report. Then, she gave me time to review and digest it all before calling to discuss and answer any questions I had. Not only that, but later when I called back with my spouse on the line to ask questions also, Tonya was very good at helping us prioritize things from the list of repairs. I love this place and I am also thankful to Hyundai of Skagit for recommending Burlington Automotive when they could have just left me to figure it out as they had no appointments as soon as I needed. I see why the review ratings are so high for this awesome establishment! They are well deserved.

I am writing this on behalf of my mother in law. She has been a long time customer here and never…read morequestioned the service. She recently brought her car in for an oil change and they brought up a few other items that she should take care of, one of them being her brakes. The CSR gave her a form that listed she needed pads, rotors, and calipers to the tune of +/- $1,800. Thankfully my son was with his grandma and the suggestion of calipers struck him as odd. I am a mechanic so they had me take a look at the information provided. The Burlington Automotives mechanic that did the inspection on her car did call out her brake pads(and a few other small service items), but did not call out rotors or calipers. I did a brake job on her car and, indeed, it only needed pads with the rotors being perfectly smooth and within spec. The calipers were also in great shape with the dust seals still attached, no cracks or anything like that. We went to talk with Louis, the Store Manager, and he first said that pads and rotors are often changed together and thought it was weird the mechanic didn't call out the rotors. I stated it was because the rotors are fine. I asked about calipers and he went into a story about them potentially seizing if there is wear, again, not called out by the mechanic and the dust seals are in great shape. He then said that the CSR was "new" which is a cop out. If the person is "new", they should have oversight and that still doesn't explain how the mechanic got it right and the CSR got it wrong. When I asked what thier policy is for the hand off of information, he said the CSR should take exactly what the mechanic says BUT rotors and pads go together because It can cause uneven wear, we also dont turn rotors, we just go new. It is a real shame because this sort of things gives all mechanics a bad name. To be clear, the actual mechanic's report was on point and I think he was a fine mechanic. The CSR and Store Manager, though, should be ashamed of themselves At the end of the day, they tried to screw an old lady out of a bunch of money. Louis barely apologized, trying to make every excuse he could to get out of admitting they wronged her. They didn't have her best interest in mind.... do they have yours?

From the moment I called to schedule to the moment of bringing my car home, Protech handled…read moreeverything extremely professionally; they got me an appointment efficiently and got my car finished quickly with awareness that it's my only vehicle. As someone who is totally clueless about cars, they were honest about what was essential versus non essential to repair so I could stay within budget and they answered all of my many questions thoughtfully, thoroughly, and with kindness. Protech mechanics made sure they didn't miss anything through their detailed inspection and diagnostics. They did not try to pull one over on me and upsell like many mechanic shops do. The cost was completely reasonable given the cost of parts and time for repairs. Additionally, they were not just going through the motions of their job, they really went the extra mile (pun intended lol) picking me up so I didn't have to walk to the shop to make my payment and get my vehicle. They go above and beyond for their customers. Everything that needed repaired with my car was repaired, I got to ride with the mechanic to ensure it was fixed and ask any last questions, and overall could not be more satisfied with this experience. I will absolutely be returning for all future services!

took the car to Protec for a replacement of a timing belt & water pump…read morestandard maintenance. They had it for 2 days and when I got it back there was a heavy vibration and howling sound. their 90 day warranty was not honored as they said for another nearly 1,000 which was already payed the first time. I took the odometer reading before then after,as there was 12 miles they put on. I paid 2,850 to have it done right by a car dealer. $3,850 total. Motor mount was left loose,engine was drifting which caused axle breakage.

Best body shop in this area. Great work and easy to deal with. Look no further for auto body paint…read more& repair.

No one likes to deal with damage to their car. So having an auto body shop that can do superior…read morequality repair while offering prompt friendly service made the process most welcome. Highly recommend

Shelby and her crew at Seaside Autobody are exceptional. She is amazing, sweet, communicates very…read morewell and these guys really care about their customers. The quality of their work is exceptional. They did a beautiful job on my near new car and although I hope to never have to use them again, I would not hesitate. So happy to have them in this wonderful place called Anacortes. Highly recommend. Thank you guys, so appreciated.

Seaside repaired the fender and bumper on my Acura, after someone banged into it at the Anacortes…read moreferry landing (and didn't leave a note). The repair was covered by my auto insurance, and Seaside worked directly with Allstate to increase the amount of the claim payment to cover all the work that was necessary. They are super professional and friendly as well - they even took me to and from the ferry (I live on Orcas). Their work is excellent; the car - freshly washed - looked wonderful when I picked it up. Highly, highly recommend them!