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Caliber Collision

3.7 (3 reviews)
Closed • 7:30 am - 5:30 pm
Updated 2 weeks ago

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Services - Caliber Collision

Bumper repair

Auto frame testing

Auto steering and suspension repair

1 More Service

Rear-end damage

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2 years ago

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26 days ago

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2 years ago

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Joe Hudson's Collision Center

Joe Hudson's Collision Center

(6 reviews)

You would be crazy to take your car anywhere else to get it fixed. I've never had a shop treat me…read moreso well, keep me in the loop with multiple text message updates on the progress, etc... People just don't expect this level of service outside of Lexus dealerships and I'm not even certain NorthPark Lexus treats me this well. I'm not looking forward to having another vehicle hit or damaged, but if it happens, there is a bright light at the end of the tunnel and it's Hudson's ! LJS

I was very disappointed in this place. I towed my car here to get fixed up after it had gotten some…read morepretty bad damage. When I called originally, they were EXTREMELY rude to me on the phone about it. All I asked for was a quote and they spoke to me as if I was stupid and refused to give me a quote, then hung up on me. When my father called 5 minutes later they treated him much more kindly than me and gave him a quote almost immediately. Any time I called asking about updates they said someone would call me back and no one ever did. The biggest problem I had with this place, though, was the fact that they could never give me a straight, honest answer. I understand they might not know for sure, but I would've rather them just said that than lie over and over again about it. I nearly got fired because they wouldn't honestly tell me when I would have reliable transportation again. When I finally got my car back, after a month longer than they originally expected, they gave me a bill for twice the amount. Blindsided. Their customer service is extremely lacking in my experience and I've never been more frustrated with my car. I'd give this place one star but, damn did they fix my car up nice. They fixed everything, even things that had no relation to why I brought it in to begin with. I'm still very upset with the lack of communication and disrespect to me, but at the very least they did their job.

Caliber Collision

Caliber Collision

(27 reviews)

Insurance companies come to heel before the reputation that is Caliber Collision…read more I am extremely opinionated about the companies I choose to patronize. Honestly, I can not make too fine of a point here. I do not just "go" where I'm told to go or "do" what someone else thinks is best for me. I spend REAL TIME deciding those choices for myself. I'm idealistic like that. What can I say? So when the lady behind the insurance phone line presumed to inform me that I should use someone THEY deemed "trustworthy"- she came flat up against this idealism. Jenn- "Oh. No worries. I already know EXACTLY where I'm going and they are beyond trustworthy." Pregnant pause. Insurance lady- "and who would that be?" Jenn- "Caliber Collision. The Boerne location. General manager, Rudy Keilman. Would you like his number? My truck is on it's way there as we speak." Insurance lady- "No ma'am. That will be fine. We know of Caliber Collision." Jenn- "The Boerne location?" Insurance lady- "Yes." Jenn- "Perfect! Thank you for subbing out your person for my person! Have a great day!" I come by this opinion honestly. We've used them several times for minor collision repair. They are courteous, professional, prompt and communicative. They are fair and honest and do not suffer a low ball quote from the insurance companies (and will store your vehicle for as long as it takes to work that fun process out! *sigh*) and will happily do this process knowing that they may not make a dime off the repair if it ends up being totaled. (As was the case for our last visit.) Rudy runs that shop like the well oiled machines he returns to loving customers. If you're like me and you don't just go anywhere--but may not know yet about collision repair-- trust Caliber Collision (the Boerne location.) You won't be disappointed.

From the beginning to end, Caliber Fair Oaks provided first class service. I helped myself to…read moretheir coffee bar and Oscar, my service advisor, patiently waited for me to finish before approaching me and introducing himself to me. I didn't feel rushed or felt like I was wasting his time. Oscar, was fantastic to work with. He listened to the issues at hand (hit and run on front bumper and someone tried to steal gas and broke hinge on my gas flap). He took pictures of my car and was able to provide me with a quote. The quote was fairly reasonable considering I was paying out of pocket for my repairs. I didn't have to waste my time with a rental, he ordered the parts and when they came in he called and I was able to schedule a time to drop it off. It took about a week, and they were even able to wash and deliver my car to my house. Would highly recommend.

Caliber Collision - bodyshops - Updated May 2026

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