Service, EXCELLENT. Value, EXCELLENT. Folks, TOP NOTCH! Esteban(Steven) was gracious and kept us up…read moreto speed with updates.

Hail damaged jeep hood and doors; the customer service provided by everyone proved them to be…read moreprofessional and efficient. Other shops visited prior were a waste of time. Run arrounds . I recommend them to anyone. Very satisfied.

* Their work is very good and I would never go anywhere else, however...*…read more Short version: told car would be done in 1 week, it took 3 and we were never called. I called and left messages, no calls returned, I had to go in and ask about finish date. The job was delayed 4 times. The last day I went in, I was told it would be ready either today or tomorrow. I let them know it would be today before they closed and it was. Professional staff, very nice new waiting room but the communication component needs to be addressed- 2 stars. Work- 5 stars.

Worst place ever! They take weeks to call you back or do not call at all. You have to babysit them…read more Delays delays delays. Now looking at reviews I see they have plenty of negative reviews. Save yourself some headaches and avoid this place.

Very professional staff/technicians! Especially Marcos Magallanes who updated me on a daily basis…read moreon the status of my vehicle. They repaired my Toyota Highlander and upon completion, it looked like new. Above and beyond - They delivered my SUV cleaner than when I dropped it, inside and outside. The price was very fair. Extremely satisfied!

Absolutely amazing company. From the customer service, to flawless, prompt repairs, and…read morecommunication. I highly recommend.

Adding two pictures of Start to Finish's work. The 'A' circles are where past PDR shops stretched…read moreand mangled the panels. 'B' and 'C' are where Start to Finish got dings as smooth as glass. The 'orange peel' effect of the factory paint is the only surface imperfection visible. 10/10 work.

These guys are some of the best PDR guys I have ever worked with. They are friendly, knowledgeable,…read moreand highly skilled at PDR. It's kind of an art form in my opinion. I trust them with all my vehicles.

I couldn't be happier with my experience with this great local business. My wife had done some…read morecosmetic damage to the front of her 2005 MINI Cooper S, and we looked around for a local body shop that could do a "good enough" repair fairly cheaply. M&S, which just happens to be located just a few miles from our house, was able to do exactly what we were after. Sam, the shop's owner, looked the car over carefully to determine which components could be repaired and which ones needed to be replaced. M&S delivered exactly what they promised--on time and at a price I was comfortable with. Check out the before-and-after photo to see what a great job they did. By the way, "M&S" stands for "Marie and Sam." At first, I thought it was really nice that Sam had given his wife top billing. But then I realized his shop might attract a very different clientele if they had named it the other way around! All in all, a great business run by nice people. Give 'em a try!

Sam, the Man, is kind, patient, understanding and on top of that he is Trustworthy…read more He knows his art well and is passionate about it. He's won several awards for it. He kept his word with painting "again" the rear bumper of my car, as the first time the blue color didn't match "perfectly" to the rest of the car. But he charged me only the paint's cost, and the labor was on him! He not only painted well, the second time, but also fixed other minor noise issues with the car, for Free! He's that kind. He listens to you attentively, while you explain all the issues with your car and carefully thinks and gives you best and cost effective suggestions. Trust me, I have enquired alot of Body shops around all the North west side of San Antonio. This is as good as it gets. You will not find such a person who knows his job, knows how to respect his customers, keep his word, makes sure his customers get the best deal at a super reasonable price. "Uncle Sam" as his younger customers call him. His customers are his family. He takes good care of them. I'll meet him every now and then, if not for business, but atleast for the sake of good will. This is as good as it gets!

Was involved in a hit and run, they took care of me from start to finish. Took about 2 weeks or so…read morebut my car looks great! Great deals with deductibles as well! Definitely recommend coming here!

Raffi and his team are the best. They are honest, professional, and efficient. They are amazing. I…read morehighly recommend them.

Thank you, Caliber Collision! I have used your service in both San Antonio and Boerne. But…read morebecause of your abusive service and total lack of integrity I was able to find a significantly better facility! Two in fact: Babcock Automotive and 360 Collision! I will never go back to Caliber! I got on-line with Caliber to get a quote for the under carriage of my Jetta and to replace the windshield. And I made an appointment. When I arrived the windshield hadn't been ordered and they needed to look at the car to give me a quote. I said, 'What about the estimate I got on-line?' The response was, 'Oh, we don't honor those.' THEN WHY DO YOU OFFER THEM??? So they looked at the car and the estimate was about the same as the on-line estimate. Even though I was irritated that they had wasted half my day, I said, 'I'll need to make an appointment to get the work done.' And the receptionist said, 'We are not going to give you an appointment because of your bad attitude.' Seriously???!!!! You are making so much money that you can turn away a repeat customer? So, I went on my way. Never to return. Please go to Babcock Automotive for your engine and 360 Collison for your Body work. SO MUCH BETTER!!!!! And not at all more expensive!

I've been waiting on my tailgate for over a month, ah tailgate! They keep saying employees keep…read moremissing work (tailgate comes in parts) gadgets are missing when parts arrive. Starting to get worried. They don't answer my phone calls anymore, I pay them visits, hell I even do errands for them. What's going on?

So, I was pulling into a parking space when the car parked opposite suddenly backed out and slammed…read moreinto the right rear corner of my Yukon XL Denali rear bumper, leaving a huge dent in it and wrecking one of the proximity sensors located in the rear bumper to warn of approach to an object while backing up. She was insured by USAA so I took her insurance info and filed a claim. I can't speak to how it worked on her end but on mine it was great. I had expected that I would be put off and they would try to send me to a low rent repair shop where they would use cheap knockoff parts or parts salvaged from a junkyard. NONE of that happened. USAA sent me to Cavender Collision Center, the body shop department of my GMC dealer, Cavender GMC Buick North. This is a good as it gets for body work in San Antonio, Texas. Cavender made the repair using new GMC OEM parts; replaced the bumper, including the step and the decorative chrome strip, painted it with a perfect color match, and it looks like it just rolled off the showroom floor. They also replaced the damaged sensor. The little plastic trim item in the driver's door that covers the bolt that holds the latch mechanism together had broken and fallen off. I had intended to order a new one but hadn't gotten around to it. They replaced it for no charge and didn't even mention it. Yes, I know the little part was not expensive but it was a kindness that I didn't expect. The driver-side low beam headlight was out and I had bought the replacement bulb but hadn't installed it. Cavender installed it with a smile; no charge. The bumper repair was flawless; beautiful job. Paint is not easy; especially automotive paint. Whoever painted my bumper is an artist. It looks like factory. Kudos to Samantha Romo, Cavender Collision Center receptionist, and to Conrad Muth, my Cavender Collision Center service rep. Well done. You guys turned a potentially miserable experience into a trip to the supermarket with my wife; not an experience I look forward to but one that's necessary and you made it as painless as possible. Sometimes the right people turn a potentially miserable experience into an opportunity to meet them. If you need body work, I highly recommend Cavender Collision Center. I would recommend them to my mom.

Conrad lies and argues with his customers regarding his sales practices. Puts his vacation plans…read moreahead of his job and customers. Went in for simple fix and they made my bumper look worse than its original damage. Took two weeks to accomplish this. Now it's taken them a day and a half to try and correct it but cant be bothered until after the weekend to attempt the second delivery. Week 3 for a minor fender bender. STAY AWAY! To quote their management " there are body shops on every corner in San Antonio".....I should have gone to one of them. Rick and Hank - You need to find better people to run the family business.