Rolando was great! he explained how the automatic carwash can grab and pull at body parts. Then he…read moreproceeded to use epoxy to get the pieces to stay together-all with no charge. I have had the best experiences with them, from finding me a replacement side view mirror, to repairing dings, to helping my insurance company realize the extent of the damage to my car (totaled) and put it back together so I could still use it. I have recommended them to my friends and family for years.

The car turned out better than I could have ever expected. This shop is awesome! I highly recommend…read moreMaster Match Collision

Came in for an oil change and was done faster than expected. No extra services pushed, just simple…read moreand clean work.

Above and beyond customer service. Quality work and at a fair price. Thank you hector and everyone…read moreat star collision! Did an amazing job on our tailgate to remove dents

I appreciated receiving a timely follow up to this review from the General Manager Nick earlier…read moretoday. Looking forward to my vehicle's repair completion.

Can you say, WOW! I had experienced damages while traveling back from Oklahoma and wanted to get…read morean assessment by Classic Collision. The bumper was dislodged and had had some scuffs from the tire tread I ran over on the freeway. Justin was an able to reset the bumper and eliminate majority of the scuffs marks left by the tire. When I tried to pay him he refused! What amazing service! I know exactly where I'm going and where I'm referring friends for car repairs. A+

It has been quite the last few days and one of my priorities was to have my car looking normal…read morebefore I had to leave to Houston. Thursday night I was hit by a someone and by Saturday afternoon Paul and Vinny had my car ready. I'm grateful for their time and work. Thank you.

Left things bumpy/uneven and paint didn't cover the scratch marks. Not all scratches were fixed…read more Was nice in person but after the job I text and he hasn't responded. He said I'd be amazed with the results, I wasn't expecting perfection, but what I paid is expect better. In front of front tire this "paste" was left. He said it'd turn to powder and wipe off, it didn't and the parts that did left dark paint. The 2 doors are bumpy and the paint to fix it underneath is still visible. In front of the back tire, they tried to paint and the paint peeled off. He said he'd come back to buff it out. I ended up getting rid of the car.

I was introduced to True Craft by our auto repair Bavarian Auto, Derek H. I was looking to adjust a…read moredriver door of our Mercedes GLE350. Jake Didier the owner spent 30-45 minutes adjusting the door and when i asked him what I owed he simply said a good review! When is the last time you heard that from a shop? I of course paid him for his time and expertise. He did a great job and I would highly recommend him for any work he does simply due to his honest and fair approach to life! Jim

Great work and delivered my car on time. Even allowed me to…read morego in the work area to see their process.

You would be crazy to take your car anywhere else to get it fixed. I've never had a shop treat me…read moreso well, keep me in the loop with multiple text message updates on the progress, etc... People just don't expect this level of service outside of Lexus dealerships and I'm not even certain NorthPark Lexus treats me this well. I'm not looking forward to having another vehicle hit or damaged, but if it happens, there is a bright light at the end of the tunnel and it's Hudson's ! LJS

I was very disappointed in this place. I towed my car here to get fixed up after it had gotten some…read morepretty bad damage. When I called originally, they were EXTREMELY rude to me on the phone about it. All I asked for was a quote and they spoke to me as if I was stupid and refused to give me a quote, then hung up on me. When my father called 5 minutes later they treated him much more kindly than me and gave him a quote almost immediately. Any time I called asking about updates they said someone would call me back and no one ever did. The biggest problem I had with this place, though, was the fact that they could never give me a straight, honest answer. I understand they might not know for sure, but I would've rather them just said that than lie over and over again about it. I nearly got fired because they wouldn't honestly tell me when I would have reliable transportation again. When I finally got my car back, after a month longer than they originally expected, they gave me a bill for twice the amount. Blindsided. Their customer service is extremely lacking in my experience and I've never been more frustrated with my car. I'd give this place one star but, damn did they fix my car up nice. They fixed everything, even things that had no relation to why I brought it in to begin with. I'm still very upset with the lack of communication and disrespect to me, but at the very least they did their job.

I am so glad I found this place. For awhile now I have been living with a small door ding on my…read moretruck. It has been driving me crazy!!! Finally I broke down and decided to get it fixed. Yelp once again came to the rescue and based off of reviews I knew this was the place to come to. I originally called and they asked me to text pictures and a video. This was so they could quote me and let me know if they could perform the repair. They replied back quickly and I scheduled my appointment. I came to my appointment which was supposed to last for 2 hours. I was greeted and was sitting in the lobby waiting for my truck to get fixed. After 20 minutes they came and got me and it was fixed to perfection! If you have a small dent or a door ding this is the place for you. I highly recommend this place.

Dent Dawg made my dent completely disappear! Excellent customer service, value, and timeliness…read more They went by my word in same-day (scheduled,) service as well as ensured my car was safe the whole way though! I really recommend them for any type of Paintless dent repair!

Adding two pictures of Start to Finish's work. The 'A' circles are where past PDR shops stretched…read moreand mangled the panels. 'B' and 'C' are where Start to Finish got dings as smooth as glass. The 'orange peel' effect of the factory paint is the only surface imperfection visible. 10/10 work.

These guys are some of the best PDR guys I have ever worked with. They are friendly, knowledgeable,…read moreand highly skilled at PDR. It's kind of an art form in my opinion. I trust them with all my vehicles.

Insurance companies come to heel before the reputation that is Caliber Collision…read more I am extremely opinionated about the companies I choose to patronize. Honestly, I can not make too fine of a point here. I do not just "go" where I'm told to go or "do" what someone else thinks is best for me. I spend REAL TIME deciding those choices for myself. I'm idealistic like that. What can I say? So when the lady behind the insurance phone line presumed to inform me that I should use someone THEY deemed "trustworthy"- she came flat up against this idealism. Jenn- "Oh. No worries. I already know EXACTLY where I'm going and they are beyond trustworthy." Pregnant pause. Insurance lady- "and who would that be?" Jenn- "Caliber Collision. The Boerne location. General manager, Rudy Keilman. Would you like his number? My truck is on it's way there as we speak." Insurance lady- "No ma'am. That will be fine. We know of Caliber Collision." Jenn- "The Boerne location?" Insurance lady- "Yes." Jenn- "Perfect! Thank you for subbing out your person for my person! Have a great day!" I come by this opinion honestly. We've used them several times for minor collision repair. They are courteous, professional, prompt and communicative. They are fair and honest and do not suffer a low ball quote from the insurance companies (and will store your vehicle for as long as it takes to work that fun process out! *sigh*) and will happily do this process knowing that they may not make a dime off the repair if it ends up being totaled. (As was the case for our last visit.) Rudy runs that shop like the well oiled machines he returns to loving customers. If you're like me and you don't just go anywhere--but may not know yet about collision repair-- trust Caliber Collision (the Boerne location.) You won't be disappointed.

From the beginning to end, Caliber Fair Oaks provided first class service. I helped myself to…read moretheir coffee bar and Oscar, my service advisor, patiently waited for me to finish before approaching me and introducing himself to me. I didn't feel rushed or felt like I was wasting his time. Oscar, was fantastic to work with. He listened to the issues at hand (hit and run on front bumper and someone tried to steal gas and broke hinge on my gas flap). He took pictures of my car and was able to provide me with a quote. The quote was fairly reasonable considering I was paying out of pocket for my repairs. I didn't have to waste my time with a rental, he ordered the parts and when they came in he called and I was able to schedule a time to drop it off. It took about a week, and they were even able to wash and deliver my car to my house. Would highly recommend.