By far best customer service hands down!! Kenny managed my repairs and kept me updated along the whole process. Very professional, very responsive the whole process was hassle and worry free!!!! The work done on my car looks amazing!!! 10/10 Thank you Caliber I'm so happy with the entire experience!! read more

Luis was incredibly thoughtful and responsive. I was rear-ended and it wasn't my fault. The other party's insurance company wouldn't cover the entire cost. Even though they had already disassembled my vehicle to do the estimate, they reassembled it and gave it back to me without charging me anything! They are very honest people. read more

Rattling in the sensor box by my rearview mirror and the left side of my windshield. Been meaning to update my review but kept ignoring it. The sensor box is not sitting level on the glass and everything inside rattles. So disappointed with this place. Ill never use them again. They tried to remedy their first mistake and I appreciate that, but thats about it. read more

Caliber Collision - The only spots that needed repair. Object hit hood before cracking windshield. - Body Shops Near Me - Apple Valley, California

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On October 18th, 2024, my 2025 Toyota Camry SE Hybrid was involved in an auto collision. Monday morning 10/21/2024 i took my vehicle to Calliber Collision in Apple Valley CA, Address of 22050 Outer Highway 18 N, Apple Valley CA. The representative i dealt with at the time was named Nick. When dropping my car off the damage was as pictured. The front end needed to be replaced, repainted etc. They had my car til the middle of November. When i picked my car up the front emblem wasnt attached problem 1. Upon further inspection of the vehicle i found several spots where debris was underneath the paint, problem 2. I then also noticed the front bumper was not fully attached which lead me to believe the clips applied were faulty, problem 3. They replaced the front headlights which are filthy inside, problem 4. I also noticed now that the front headlights are not working the way they should. When turning, 1 side dims and vice versa. I had been trying to get help for months. I finally got them emblem in May of 2025. The hood was still not addressed. Nick then leaves Calliber. I call again in July of 2025. I dropped my vehicle off July 7, 2025 and picked it up July 11, 2025. I immediately noticed they did not fully paint the hood as discussed. Rather they touched up one major problem area. After getting the vehicle home, the bumper detached again, now worse then before. I took my car to get detailed Saturday because i saw a hard line of what i thought was dirt from being in the shop on the rear passenger side. The detailer then told me, the car had been painted. There are several bubbles underneath the paint. When dropping my car off to Calliber there was NO REAR END DAMAGE. This tells me damage was caused at the shop, and no communication was given to me. I have reached out to Calliber Headquarters and have received no response. At this point my brand new car is DAMAGED and is no where near "Pre accident" condition. read more

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I do not recommend this place poor workmanship no experience on painting cars took a vantage of a younger person took all my insurance money after he found out what I was getting back and only was going to do the work for that amount. What a bunch of thieves. read more

Caliber Collision - Paint peeling and chipping only after a few years what crappy work you guys do - Body Shops Near Me - Apple Valley, California

Went here twice for 2 different cars and each had problems when I picked them up. The first car, the windshield was cracked when I picked it up. It was not cracked when I dropped it off for repairs. I let them know and they replaced it but it set me back a couple of days from claiming my car. The second car, the rear taillight was cracked when I picked it up. It wasn't cracked when I dropped it off. Again, I let them know and they replaced it. And again it set me back a couple of days from claiming my car. It's annoying that this has happened not only once but twice. It makes me question how careful they are with the cars being repaired. Inspect your cars thoroughly before you claim them and take pictures of your car before you drop them off. Their customer service is great though. read more

They updated me the entire time they had my car. From phone calls, texts, and even emails. I was super impressed that they kept me in the loop the entire time they had my car unlike the dealership. Definitely recommend! read more

A very.... hyper.... woman backed out of her parking spot and smashed into my rear end. Fairly hard. Driver side taillight was completely destroyed, rear driver quarter panel was popped out and rear driver bumper was pretty smashed up. Photos show the job they did. I CANNOT TELL it was ever in an accident! WONDERFUL shop. This is the third time I've taken my car here and I have always had an absolutely fabulous experience. They are knowledgeable, thorough, work perfectly with my insurance (Wawanesa), and have always done fabulous work. I just got my car back from them a few days ago and it looks BETTER than it did prior to the accident and is spotless. These guys are great. I wish they did more than body work because I'd take my car there for EVERYTHING including oil changes and pay the cost out of pocket no matter what it was. Love them! read more

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I cannot imagine an easier experience. From the very beginning with lovely Ashely gently leading the way for an appointment.... to Carlos completely and thoroughly explaining the scope of work, the brief wait in the spotless ( and COOL) office lobby while my estimate was prepared. Josue, Danielle and Ryan updated me via text offering information and then finally Joe detailed the interior of my beloved RAV4 until she looked and smelled like new. The work was done perfectly and I highly recommend Collision Caliber Apple Valley. Thanks crew. read more

My experience with this shop was fantastic. From dropping off the car to picking it up I was informed every step of the way. Armen, Ashley, and Carlos all took the time to answer any questions I had along the way. They were all very friendly and always smiling. I definitely recommend them to anyone who needs a repair shop. Two thumbs up here. read more

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Can't say enough about Armen and his team at Caliber Apple Valley. They were repairing front end damage on my Sienna. They kept me informed the entire time through calls and texts and even got my van done a day earlier than quoted! Everything was repaired perfectly! Not only that, they completely detailed the inside of my van. I have a 4 and 3 year old, so you can imagine the wreck going on on the INSIDE of my car! It looks like a NEW car inside. I wasn't expecting more than maybe just a quick wash on the outside, but the effort that's obvious in the cleanliness of the inside was impressive and much appreciated. To top that all off, I had asked about an issue I had with another one of our vehicle's antenna that broke off. I asked if there's a specific tool to remove the broken off antenna so I can put in a new one, but Armen told me just to bring my truck down and he would get it out for me - no charge! Caliber really went far above and beyond my expectations. Thanks Caliber for taking care of me and my vehicle!!! read more

I came in for a molding that was loose on my car and I was immediately taken care of. Everyone was really nice and respectful, especially during these crazy COVID times. Thank you Caliber Collision for fixing my car! read more

2nd truck I've brought it for repairs. Great work as always! Will only be taking my vehicles here for repair!

I could not have asked for an easier experience.. from the start everyone was so friendly and helpful which made it a smooth process. Took my car in for a dent and a few scratches and got it back in decent amount of time looking like a brand new car. Highly recommend this location! read more

Carlos V. and his team took such great care of me and my car! Carlos was very informative and explained everything thoroughly. He always returned my emails/phone calls and kept me updated through out the whole process. I truly had the best experience here! Thank you Carlos & Caliber team! read more

I was in a accident and was referred by my coworker to this place. They were able to take care of all my work and did it in a fast and convenient time frame. I was helped by Claudia and she kept me informed on everything going on with my vehicle making it one less thing for me to worry about. When it was time to pick up my vehicle they even took care of the rental for me. Thank you all so much for your help. read more

What an awesome experience! First let me say that the people working there are fantastic and care about your experience. They kept me informed the entire way through and I love the ability to get updates through text. They were extremely thorough in their repairs, making my car look like new. When picking up my car, we went over the repair and they made sure I was completely satisfied. The entire process was amazing! Thank you! read more

These guys are the best...hooked me up far better than anyone else could come close to. Thank you

This place is TRASSHHHHHHHHH!! Forced to come because of GEICOO!! They had my car for weeks never fixed the initial front end damage and my tire pressure light remained on before and after they claime to repair my car!!!!! They promised me a lifetime warranty on everything!!! Good luck trying to collect on that policy!!! Worst service ever!!!! read more

Had a horrible experience with this auto body shop I had my f250 ford pickup repainted it looked great when I pulled out of there shop but four years later something wasn't right come to find out no primer was used paint was coming off down to the me Metal all they did was buffed it and painted over the original paint including the venders and had my windows retinted as well and the tinting is bubbling and peeling off already after four years beware anyone before going to the one on highway 18 in Apple valley CA. read more

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Best body shop I've ever been to! Lobby was clean and comfortable. I was kept informed every step of the process and my car was completed on time. My repair was no hassle and they even went above and beyond to help with rental and the insurance claim process. High quality service is hard to find in the High Desert since there are so many low life complainers who expect free services on their hoopties. So many business are soured by dealing with trash. Caliber keeps their level of customer service high no matter how many cray-crays they have to deal with. Ran into one when I dropped off my car and see there are a few here on Yelp. read more

Great customer service and they did a great job repairing my vehicle. Would definitely recommend this place.

I have a brand new charger and someone swiped their car against mine and scraped the paint off .. caliber collision Armen the manager along with Diana service advisor both made sure I'll be greatly taken care of and they did since I was worried about my car.. Denise the service clerk she's great.. I highly recommend this place read more

I would give this rating a zero star if I could took my 1995 Jeep Wrangler into get fixed after some front end damage that was caused in a accident the parts they put on never where installed correctly and when I came and picked it up they said that's the best they could do they never Realigned the hood I had to take it to another shop to finish the job avoid this place if possible so overall another shop fix my problems and got me back on the road with a better job and fixed these guys problems that they caused on my jeep when they were fixing it read more

In the past I took my vehicle to the Caliber Collision on Bear Valley Rd., never had any problems and was always happy with the level of work that was performed and the thoroughness of the inspection. I was recently in a car accident where I was side swiped by a teenager in a stolen vehicle on the 15N freeway. He was traveling at a rapid speed and hit the front drivers side wheel and bumper/headlight area. However, when he hit me I was slammed up onto the center island divider between the Mojave exit and the 15 freeway. Horrible scrapping sound at a high speed. Therefore, when I dropped off the vehicle I let them know that there had to be damage to the underside of the vehicle, they reassured me that they would check it out. I got the vehicle back after a few days and as soon as I was driving away I heard the same clacking sound coming from the underside that I informed them about when I dropped it off. I was tired from a long day at work and thought I'll deal with it the next day. Called them they informed me to bring the vehicle back. Sure enough the panel underneath the car was bent and some clips where missing so every time I hit any type of bump the clacking noise would ensue. They ordered the part, did the repair, and called me to come pick the vehicle up. This was on Friday, 1.31.20. Drove away thinking everything was great, until yesterday, I noticed that a portion of the bumper next to the headlight is missing paint, this of course irritated me right away. So I got down on the ground to look underneath the car and Lo' and behold the underside of the bumper was still damaged from where I went up onto the center island. I'm completely and totally frustrated. It is obvious that they only wanted to fix what was visible from a casual walk around the vehicle and didn't take the time to ensure the vehicle was returned to the condition that it was in prior to the car accident. I will NEVER, EVER take any vehicle to this location. The manager is a nice guy but his high level of customer service does not match the craftsmanship of his auto body repair staff. Additionally, as a manager it is his job to ensure the quality of the work being performed by his staff and unfortunately, it is seriously lacking. Two thumbs down for the Apple Valley, Outer Highway location. read more

Exceptional Customer Service ! Caliber Collision puts the C in customer service and Arman puts the E in exceptional and professional. I took my car into the shop because I had a headlight adjustment issue and Arman fixed the problem immediately. He, listened and executed the process seamlessly after taking my car to several locations I could finally see at night , which posed a problem and safety issue for me and my family. I would highly recommend this company to anyone looking for repairs. read more

They did a great job on our van. I'm so happy with the results. And they cleaned my van. They did a good job with our van. And always kept us updated on our van. Everyone was so nice. I would definitely recommend this company to our friends and family. read more

Armen helped us at Caliber Collision. He was very friendly, quick service and nice shop at great prices. I would highly recommend them over other places in the area. read more

This is a great business. My wife accidentally drove over a curb in a parking lot and and tore off the bottom of our front bumper. The manager of Caliber collision happened to be there and had us up and running in a few minutes. Much appreciated Armen. I'll definitely use Caliber for any future collision needs. read more

I'm extremely satisfied with caliber Collision Apple Valley. The staff is amazingly friendly and they treat you like more than just another customer. They went above and beyond my expectations. I just gotta thank Raul Pelayo, Denise and manager Armen. It was a pleasure dealing with you guys and now I have my favorite body shop here in the high desert. Thanks a lot! read more

Very impressed with the customer service at this location! I've used Caliber (Hesperia) before, so when I found damage to my truck this was the first place that came to mind. Whoever hit my truck didn't stop and leave their information, and the worst part was that my tailgate didn't open. So I stopped by to get a quote and feel out what this was going to cost. Arman helped me and was incredibly friendly from the moment I walked through the door. He was professional and the best part was that he truly understood my concern about not being able to open the tailgate to do "truck things". He offered to take it in the back and see about getting the tailgate working... AND HE DID! He was able to get the panel pulled out enough so that I could use my truck until I could have it fixed! Talk about a stress reliever. The damage is still obviously there, and we'll need a new bumper, but for the meantime I'm able to go about my normal daily routine. I couldn't appreciate this man more. I had plans to stop at 3 places today to get quotes, but after this experience I will go back to them without hesitation. Thanks again, Arman! read more

Best place ever AMAZING customer service! Armen takes great care of his customers. I will never go anywhere else. Very friendly great prices, its nice to go somewhere and know you're getting the best prices and great service. read more

I took my Honda Fit in to have some front-end damage repaired. I was told two days three at the most. They were true to their word, I had it back in three days as promised. I was very pleased with the work. and the staff was great to work with. I was paying out of pocket and they kept the cost down as much as possible. I wouldn't hesitate to go back here, but I hope not too soon. Barbara B. Apple Valley read more

WOW A body shop that returned my van on time. Beautiful work on bumper and tail gate. Customer service was really the best. This team knows what they are doing. Would use them again. But, Hope I don't have too read more

I got into an accident September 30th, 2022. this location has had my car since October 14th, 2022 and today is November 29th, 2022. The original estimated pickup date was November 18th, 2022 and I called to ask if it was going to be done that day and was informed at that time that it wouldn't be until December 2nd, 2022. I called yesterday to see what the update was and they said the employee Steve would give me a call back. He failed to call back yesterday. I called again today and was informed that they got the final part finally after a month and a half. I asked if the car would be finished by the second estimated pickup date and was informed that they never said the estimated pickup date would be on the 2nd. Steve then told me that it wouldn't be done until the 9th. I asked why it told me the 2nd and he said "I don't know why it would say that." I have been having to pay out of pocket for my rentals to get to and from the academy for the sheriffs department that I work with. I am extremely irritated with the excuses being given to me and the extremely long wait time that I have been given. read more

We used this service at work. They were very helpful and accommodating! Armor was a great help. We will definitely go back for any body shop needs. read more

Reliable and on time. Kept me informed trough the repair process. I even got my headlights cleaned. Thanks Carlos V. for the great customer service. Will Definity recommend this shop to all my friends and family. read more

Best Collision Center in Apple Valley i definitely recommend the place to everyone who is in need of collision repairs.

This place is always very helpful and welcoming. The owner Armin is a really nice man, he really works hard to keep customers happy. I only trust this place with my and my husband's cars! read more

I had my car repaired in 11/2018. I was referred by GEICO and I should have selected my own repair company (Sonshine Auto Body). Caliber kept me informed all along the way. I thought things were going well. Then when I got my car back the seatbelt was broken and they said the dealer would need to fix it. It wasn't like that before the accident. Then as I drove off I kept hearing odd sound from my front end. I was told that it was the new tire making that sound. Well....fast forward 9 months. I had to pay $1500 for repairs to my car that should have been fixed by Caliber Collision. I called GEICO and was told that they guarantee the repairs. GEICO had the nerves to suggest I go back to Caliber. Absolutely not!!! I am still getting the run around from GEICO regarding fixing my seat belt and getting reimbursed. I suggest people choose a locally owned auto body shop and not a franchise that is all about cheap repairs. read more