Triad installed the pebble finish on our pool. The work was fine, but the crew showed up at 6am, in…read moreviolation of the building permit, causing a host of problems with the Town and our neighbors. When I called the company to complain, the manager (Chris) basically told me to pound sand and said he was going to tell his guys to walk off the job. There are so many companies that can do this work well, so I would think twice before using these guys.

BEWARE: We had Triad put in a patio around our pool…read more 1 Star - Extremely Disappointed, No Accountability We've been waiting over three years for this company to make things right--and they still haven't. The product was defective, and despite repeated attempts to contact them, we've been met with silence. No response. No resolution. No accountability. A company that refuses to stand by its product and completely ignores its customers is unacceptable. We gave them more than enough time and opportunity to correct the issue, but it's clear they have no intention of honoring their warranty or doing the right thing. I wouldn't recommend this company to anyone. Be cautious--once they have your money, you might be on your own. --- P.S. We are now blocked from calling their business. We have never been rude, just simply asked for them to do the right thing.

Chris did a fine job redoing a brick walkway that was mired by dips, broken curbing and an…read moreunsecured border. I would not have believed what a difference it made! All the bricks were pulled up and the highest standards used to reset and set brick. A cement curbing under the brick not only secured brick but provided a means for directing run off water. The brick was also power washed. (Unfortunately, other remodeling elsewhere created dust and dirt on brick afterwards but that will be hosed off.)

They nearly burned down my house! I hired them to install a fireplace in my house. They placed the…read morefire box straight against the beams of the house. Only discovered it when I had a fire and saw smoke coming from outside the fireplace. When a different contractor took out the fireplace, the beams in the walls were scotched and blackened. It's a wooden house, and I had my whole family inside the house that night. They always cemented the chimney cap to the top of the chimney so it could be cleaned.

I selected Ben The Mason to repair / rebuild the fire brick inside a fireplace and chose him…read morebecause of his experience. Inside the fireplace, grout had all but disappeared on the back / angled wall and several fire bricks were loose. Timeline of events: Sent an email to Ben with pictures and a description of the problem on a Friday at 3:12 PM. He called me at 5:15 PM that evening asking if he could visit to see the job and offer me an estimate, he came by at 5:44 PM, and after reviewing and carefully describing the work needed to repair, he offered his proposal which I accepted. AND the VERY NEXT DAY, a SATURDAY mind you, he and his son arrived at 8:00 AM and the job was completed by 3:00 PM. So literally WITHIN 24 HOURS Ben The Mason had responded to my request, came by to see the job, offered a quote, and did the repairs. The entire experience exceeded my expectations, and I am very impressed with the service and craftsmanship provided by Ben The Mason. HIGHLY RECOMMENDED.

Ben did a third project for us this week. First, when I call Ben, he picks up the phone and is…read moreusually onsite within a day or two. His response times are amazing. Next up, we have to discuss price. I've done only a handful of projects, so this is hard for me to judge. But, when I see the work and look at the amount of hours he puts in and the quality of the work, it seems extremely fair and I'm guess extremely competitive. If you think a price is too high, discuss it with him. He and you can work something out...or not. I've worked with him three times and will do so again. That leaves quality as next factor. No one is better. He built a patio from huge pavers that have not moved, shifted, cracked, or drained poorly. We get numerous positive comments. Ben is a polite, clean, professional man that gets to it. I do not believe you will find anyone around who is as fast, affordable, and adept. His sons are great too.

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

We had a masonry issue that we needed fixed quickly. These guys did an amazing, thorough job. I…read morewill definitely use them again. Prices were very reasonable for this type of work. Nice and hard working crew.

Faustino and his team did a fantastic job removing unruly branches all along my property. He was…read morevery quick to respond, gave a fair quote, and was able to come within two days. They were professional, very friendly, efficient, and super tidy - they cleaned up what looked like was going to be a real mess! It was a big job in some very tight spaces, and they did a dynamite job! I look forward to working with them for any future needs.

CR Masonry installed a bluestone walkway along the side of my house. The price was the best I…read morecould find at the time. I didn't exactly expect it to be perfect but it actually is. I'm writing this review several years mater because the freeze thaw cycle has shifted around all the patio and driveway installed by my builder, but the work CR Masonry did for me has remained perfectly level four seasons later. I'm going to hire CR Masonry again to re-install the poor quality work done by the builder.

This is the second time we used Chris' services; this time at our new home in Cambridge that my…read morewife and I moved to this Fall. (see my review on 8/31/2020 for patio work he did at our previous home) Chris and his wife did most of the work, except one day when he brought another person to help. His finished the job within the timeframe we had given him, and the cost was reasonable. The job included: (1) replacing old pavers with new ones on two of our alleyways on two sides of our house, (2) fixing some large square pavers in an elevated portion of our backyard that a tree's roots had pushed up over the years, (3) constructing a white fence gate that matches our neighbors, (4) taking out old rotting wood fencing from one of our side alleys and constructing a new fence with pressure-treated wood, (5) constructing a gated enclosure / extension of our fenced alley to store trash bins and bicycles of our tenants, and (6) constructing two wooden planters in one of our side alleys next to our house for our herb garden. I am attaching a few pictures - that should speak for themselves. Chris did an excellent job, and I wouldn't hesitate recommending him strongly, and would certainly use him in the future.