There needs to be more personable employees at the front lobby. Employees shouldn't discuss personal things in front of customers. They don't promote specials when you check in. This was my first time here and was just told to check in and pick what you want from the screen. After getting my nails done I see the specials on the monitor. I'm sitting here writing this review as the same employee is talking with a tech with a customer sitting in the chair about a customer. They want you to pay cash and even have a convenient atm for you. They refuse to let you use your debit card or credit card to include a tip and tell you they only take cash tips, rudely I might add. The atm will only give you up to $200, and the employee couldn't figure out to use the cash for the tip and the debit card for the rest of this ridiculous bill. They charge $10 to shape your nails. My manicure didn't include soaking my hands in solution, just dry cutting my cuticles ...dry cutting my nails, I didn't want any polish and they for $40 don't even buff your nails for a shine. My niece has two cuts in her toes from her pedicure, she's a diabetic and we had the tell the tech 3 times not to scrub the bottom of her feet. Her nails were also rough. I was nicked twice but no blood on my toes. My toenails weren't cut, just filed. My nails have rough snagging edges and when I will get off of this review, I will never go there again and fix my nails. $370 for the two of us later no thank you. They do try and push drinks on you, they looked refreshing. read more

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My daughter's $20 regular polish child's manicure chipped after not even 8 hours. For her $35 GEL child's pedicure (not pictured), I was told it would last up to 2 months and 3/10 toenails had polish *completely* gone after FIVE DAYS. My gel pedicure also chipped after less than a week. I left a voicemail explaining my displeasure and did not hear anything back. If you're looking for a nail salon, I would definitely look elsewhere. I will not be back. read more

Cali Spa - $20 regular polish child's manicure that chipped after less than 8 hours. - Day Spas Near Me - Fort Wayne, Indiana

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This is a beautiful place to relax. The service was phenomenal. The front desk took care of me quickly and helped me navigate their check in process. I was paired with Kevin who gave me a great massage during my pedicure and was absolutely meticulous on my manicure. He made sure I had a beverage and that everything was good, from water temp to nail color. I was embarrassed about some skin stuff I had going on but he reassured me that it wasn't a big deal and I was put at ease. The building itself stands out among others on Lima Road and the interior is modern and clean. It was well staffed and the music was vibey and quiet. I will absolutely be going back for more services. Can't wait to try their scalp treatments, facials, and massages! read more

What a great place!! First time here and the experience was so very nice. I had a gel pedicure and a wax. If I lived here I would be here all the time! Highly recommended. read more

Cali Spa - Day Spas Near Me - Fort Wayne, Indiana

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What happened to this place???? It was once great!!! Not so much anymore!!! I asked for a regular manicure. This is what I got: Hand soak / only one hand was soaked not both No base coat and no wash after filing Nail polish was applied directly on dust covered nails ... UNACCEPTABLE Additionally ... They're "upcharging" everything!! It's an upcharge to shape your nails!!!???!!! It's an upcharge for designs ... oh and that is not per manicure nor per hand!!! It is per nail!! That's crazy!!! read more

HIDDEN COSTS... BEWARE. everything was great. until i got to the checkout and it was 91 dollars for french tips. at no time did the nail tech mension any extra costs except for the actual acrylics. now i know they are probably told to not say that. but like for such a nice place i will never go back. read more

Great service ! Super fast and beautiful nails , fast service , friendly a staff and no wait

Jenny does a great job!! She is fast, friendly and has great advice on nail colors. Equipment is sterilized and clean.

Got a lemon drop pedicure and my feet feel so refreshed! the hot stone massage is definitely a bonus!

One of the best massages I've had! Clean, professional, relaxing environment, prompt attention upon my arrival! I'll definitely go back! Highly recommend llee she was fantastic! read more

Nails were misshapen and not even close to what I asked for. Really disappointed for $58 BEFORE TIP. read more

Cali Spa - The right is what I wanted, and I asked for gold instead of silver. The left is what I got. Not even close to a stiletto nail. $58 for this. - Day Spas Near Me - Fort Wayne, Indiana

This is my go-to nail salon these days. If cleanliness, quality and consistency are important to you then this is your place. Kenny did my nails and I was impressed by his attention to detail. He actually got out the tiny design brush to ensure the lines on my french tips were perfectly straight. I tend to go to the same couple of nail techs and can trust in the finished product. Twan does a really fantastic pedi that cam ladt 4 weeks. I will admit that the prices are a bit on the high side. My acrylic fill with designs and shellac was about $69. They don't do regular polish on nails anymore. My peppermint and eucalyptus shellac pedicure was $62. read more

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The only reason I come back is because of Kenny. He does an amazing job at hand painting the "marble" look onto my nails. The place is very over priced. Each time I come I spend close to $90.... just not worth it unless I'm wanting marble I always feel rushed, never relaxed like a spa should be when coming here. I've had a few awful pedicures where they rush to get you done and don't care about following the steps of a normal pedicure. The front desk receptionists have been rude multiple times. I'm glad other nail places are opening up near me. read more

Cali Spa - Day Spas Near Me - Fort Wayne, Indiana

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My wife and I decided to get French manicures here in preparation for a wedding we were attending. We called and made an appt for 9am the next day. We had different manicurists and my wife's was done in 20 minutes. Mine was done in the usual 45 minutes. My nails were nicely shaped and the white parts were even and smooth. There was two applications of clear polish. My biggest complaint is that my cuticles were cut too closely and started to bleed. It was very painful when they kept snipping them. My wife's experience was similar. Her nails were not shaped evenly and she even had a snag on her nail. She had a rough ridge where the white was not clear coated completely and they started chipping by the 2nd day. She was very rushed through her service. At the end we were seated separately for our nail drying and had to ask to be sat together even though no one else was having their nails dried. The facility is very large and can accommodate large groups. They have an upstairs area for relaxation as well. Overall it was not a pleasant experience and I would not return. read more

Nice place. I went in for a dip manicure. Ben does a great job and he is very friendly. I'll return for sure.

I called and booked a 50 min light massage for $60. The massage was fine but not exceptional. When I started to pay, he said, "You ordered a light massage with neck and shoulders." I didn't! I was planning on paying the $60 massage and a $20 tip and coming back for a mani. So, he said, your total is $85, and with the tip, it was$100. This was a gift card with two extra coupons that were $20 each. I asked if I could use one for more of a tip? He said no because I had to spend over $100 in order to use the coupon! I just paid the $100 and vowed to never go back. I know it was free to me, but I wonder how many customers they are overcharging. I'm very disappointed! This place has really gone downhill, ethically. read more

I think they did a wonderful job. They are very hard working and conscientious about their work.

I just had an express pedi. Terrible experience. The pedi chair was filthy. He was very rough and almost cut me with the file twice. I asked him to be gentle and he rolled his eyes and acted like he couldn't understand me. I had to ask to get my nails trimmed on the second foot. He was very irritated before he even got to me. I do not recommend this place at all. read more

First, BAO is amazing. He's worth 5 stars himself. If you're able to come in and ask for Bao for a pedicure, I highly recommend him. He was gentle and also really good at making sure I was comfortable and my toe nail beds were clean. He was SO SO friendly and super sweet and worth the visit, to be perfectly honest. Otherwise, the service was a bit slow. When I got in I stood there while two people walked to the front desk and essentially ignored me. I finally had someone greet me and I let them know I was waiting for my friend who was getting a facial there (not sure about their experience, but the aesthetician seemed nice) I would say - worth it for a pedicure, I got the Milk & Honey and it was $46 - but I would say only if you went to Bao. They also don't really do appointments - seems primarily walk in unless there are multiple people and services you're doing. read more

Very disappointed. My daughter and I got the same thing done and I was charged extra for being older! Older! Who says that. Ridiculous. We both are adults. So what difference does it make if I'm older than her. They used to be a nice place to go now it's disappointment after disappointment. I'd give zero stars if I could. read more

What a disappointment this place was, especially for my first visit! I called the day before for an appointment and scheduled 11am for my friend and I to both get manis with shellac. When we arrived we were asked to put on masks, due to health issues I have a very difficult time wearing a mask, I was told I had to unless I had a doctors note stating why! So I took a lot of meds one and put on a mask. Currently I'm on crutches and moving around is pretty difficult, I was asked to move 3 times and my friend and I weren't sat together. The person I got did a good job on my nails and I was allowed to stay in my seat until both of us were done so I could pay. I wasn't offered any water although I saw most of the other nail techs get clients drinks. For the price I paid I was really disappointed. *One star for the quality of nails & one star for the overall a aesthetic of the facility. read more

I would give this negative stars if I could. Do not waste your time or money on acrylics here in particular. The quality is trash. my nails were lifting the same day and one broke the same day. They refused to credit me back and I had to go through my bank because I don't live in Fort Wayne. Even if I did I wouldn't go back for them to try to fix bc I'm sure it would still be awful. I recommend da vi nails in covington if you are in need. This place is NOT it. read more

I used to like going here but not much anymore, my husband went here last week to get just a regular pedicure and the lady over charged him. He told her the regular for $32 then when he went to pay she said it was $58 and he didn't get anything special for that price. I went here yesterday and got a lavender pedi which is 50 and then a regular manicure which was supposed to be 25, instead I got charged 102... and the guy ripped of my under skin from my nail and I noticed when I left he broke the side of my nail read more

Cali Spa - Skin was ripped off from under my nail - Day Spas Near Me - Fort Wayne, Indiana

Cali Spa does a terrible job at putting the customer first. My pedicure was very sloppy. I asked the girl to clean it up a little and she barely wiped away one smudge. After I got home I inspected the nail polish and saw that it was horrible! I called and asked if I could come back in and they said sure. By the time I came back in the polish was completely gone from my pinky nail. Once I checked in the hostess said I'd have to wait for 7 people ahead of me. Very poor customer service! I won't be coming back! read more

Cali Spa - Messy pedi on old feet - Day Spas Near Me - Fort Wayne, Indiana

Really disappointed in this place! I got a manicure for a wedding that I'm in-which was fine, the place seemed very clean and high class. Unfortunately, my manicure started to chip the same day I got it, just a few hours later! Then, just 2 days later- the day of the wedding- this is what my manicure looked like. The cleanliness and experience really doesn't matter when it costs $17+ tip to get my nails painted when I could've bought a $5 bottle of nail polish and done it myself and it probably would've stayed longer. I won't be going back. read more

Cali Spa - Just 2 days after getting a manicure - Day Spas Near Me - Fort Wayne, Indiana

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Beautiful and clean establishment!!! They have tons of chairs and room to cater to many clients. They have facials, massages, pedis nails etc. We went for pedicures and i was disappointed with the way they shaped and painted my nails. It looked like a teenager did them. I didnt find the staff to be very friendly, but they DO serve wine so maybe that would've helped. read more

I really wanted to buy 4 spa experiences for my wife, daughters and granddaughter. However it was not possible to order a package online. So, I figured I could call and order over the phone. Nope. Person who answered the phone was abrupt and not helpful at all. Left a bad taste in my mouth so I opted to get them elsewhere. Turns out I ended up getting more for less money. read more

Horrible experience. My son spent his hard earned money on a $200 gift card online from Cali with the help of his aunt. When ordered they were told plastic cards were oos due to Christmas. So to have me bring in paper reciept with confirmation etc. After just leaving there they would not honor the gift card and had no way to tract with confirmation number or order number and there was nothing they could do about it. Mgr was rude owners wouldn't discuss. I will never be back. Not that my previous experiences were something to boast about anyways as they push u through like cattle and rush everything. My son was just trying to do something nice for me and since I had the card I would have tipped very nicely in cash. I was made feel trashy and that my money or time was nothing to them. Ladies spend your money elsewhere. They obviously don't need or deserve it! read more

Be aware that the massages are "relaxation" massages. As explained by the manager after the fact...they are not licensed massage therapists, they are estheticians. My husband scheduled a couples massage for us as a surprise and we essentially paid $200 to have two staff rub lotion on us. There was no massage to speak of. Very frustrating and disappointing. Will not go back. read more

Wonderful manicure from Kevin. A few days later my nails are TURNING BROWN! This was the very first manicure I have ever had at this salon. I have been getting Shellac manicures at a different salon for the last 5 years, and I have never had this happen before. This salon does not stand behind their products or services. I called today and was told that there was nothing they would do for me. They obviously don't care about quality. They only care about quantity. What a waste of money. read more

Cali Spa - Day Spas Near Me - Fort Wayne, Indiana

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Horribly overpriced! My daughter had a fill with a nail repair done. I was charged 15.00 for the chrome nail polish, sorry but I'm going to need the whole bottle for that expense, another 8.00 for shaping, mind you this was a fill so her nails were already shaped and when did they start charging for shaping? It was 76 dollars without the tip! read more

EDIT- it's not been 24 hours and one of my nails broke, I came in for them to hopefully fix it for free and the manager said "we don't have mail warranty's" and wants me to pay to get it fixed. Two times in a row I've went in there and checked their prices, had a set total in my head just to get to the register and it be wayyy more then it should be. The nail techs add in so many ridiculous extra charges and fees. Went for a fill, with one nail replacement & one solid color on both hands (gel as well) (already had coffin when I came in) they tried to charge me $56 for a fill. The owner And or manager came up and told me my nail tech charged me for stuff he shouldn't have. But they only took $18 off. So for me to get a pedi w/ gel, fill with gel, & my two year old to get a kiddi pedi and nails painted with gel they tried to charge me a total of $158. Didn't leave a tip and won't be back!!!!! read more

They are always so rushed and are not worried about quality, rather quantity. I gave them a second chance, lesson learned I guess. They try to up charge you on everything, then get mad when you say no (Unfortunately typical though). My pedicure was mediocre, but my manicure was the worst I've had. When did they stop doing cuticles, massage and oil? I sat down, immediately it was file and started to do the base for dip polish. Finished the last layer and tells me to wash hands and meet up front. The pictures speak for themselves. I was never asked for shape (I had medium length nails before he cut them all short), so much excess it looked absolutely horrible. I went to pay and asked him if he was done and it was clear he was when he told me the total. After I told him that it was a horrible service and showed him, he brought over a bottle of cuticle oil (because he never did that during the actual service) and POURED it into my hands at the counter. I'm so bummed, it was a time for me, my daughter and mom for Mother's Day & we all unfortunately had something not go well during the service. Cali Spa is not what it used to be. read more

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Today I chose to go to Cali Spa. Most of the time I didn't experience the best customer service but they did a decent job on my mani and pedis. Today I will officially not be going back again. I went in to get a French manicure done without shellac. They tried hard to push me towards doing shellac and I told them no multiple times. I was charged for removing my shellac I had gotten done there last time I went. After I got done getting my nails cleaned before the lady was going to paint them, the lady told me I must pay now. I told her I would pay afterwards like normal but she said I need you to pay now so your nails don't get ruined. I went ahead and agreed to pay..I also tipped her hoping she would do a good job. Needless to say, she did absolutely horrible! It's the worst manicure I've ever gotten. She would not look at me the entire time she did it. She did one coat of polish for my entire nails after sitting under the dryer for 10 mins. I advise everyone to be careful who you let do your nails there and if they don't like that your not doing shellac when you tell them, leave! I wish I would of. If your doing only shellac, you may be fine to still go? Most the guys I've had do pretty good. -One thing I forgot to add is my last manicure with shellac was chipping the first few days so that was why I didn't want to get it. All that money for a stressful manicure. read more

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Got my nails done and the design looked like a child did it, so I went back the next day and had them remove the design and paint a solid color. 2 days after getting my nails redone and there are layers of gel that are already peeling off. Spent $180 on a spa package and learned the hard way it was really not worth it. read more

Just left and while my basic shellac pedi was fine, my shellac manicure on my natural nails took an hour I asked for no length to be taken off as my nails were just getting past the end of my fingertip and I had shaped them pretty square the way I wanted and I said to keep them very square he proceeded to continue to file them down shorter til I had no length left and they are all different lengths and rounded corners! He was meticulous but did not listen and now I had no length left! Defeated I now am starting over on my length. read more

Cali Spa - Day Spas Near Me - Fort Wayne, Indiana

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I know this place doesn't have the best reviews but I had a great experience! I had a gift card from Christmas and waited to use it because of the reviews but since I will be giving birth soon and can't reach my toes decided to give them a chance. It was busy but they took me right away and I got the peppermint pedicure and it was so relaxing! Mai did my toes and she was so sweet and did a great job! I will definitely go here again for girls day and maybe a glass of wine read more

Me and my sister came in and the pedicures were fine, they were nice enough. I got a full set and the man I had was rude and pushy. I wanted a French tip with a base coat just so you couldn't actually see my nail. He was rude and didn't help at all. I had to choose a base color to try and match my nails, that didn't go well, so I did a swirl pattern with white so it's not plain. I was bleeding and the nails are too thick. The process was actually painful which I had never had before. My sister got gel polish and the lady was rude to her as well. It came out to 215 excluding tip. Would not go here again. read more

This is one of my favorite spots in town to get my spa services. Let me tell you why! They have an establishment that strive to be innovative, creative, and excel in their field. They are always up to date with the newest trend, a leader in their services. It's an impressive atmosphere with pedicure and manicure stations to serve all your party needs small or large groups. The prices are pretty average for the services (you get what you pay for). I've never had a bad experience but like any service places you'll have good people and bad people. Try Jane, she's sweet, good at what she does, and communicates very well. The building itself is impressive! Beautifully built and super clean. They are a one stop spot for all your spa needs from hair, nails, to massages. Go get your nails done today! read more

I just got my nails done two days ago and I don't if they went cheap with the acrylic nails this time or what but two of my nails broke from almost no stress on them. I found it easier to take the rest of the nails off and go somewhere e read more

Cali Spa - Day Spas Near Me - Fort Wayne, Indiana