Scheduled twice and they flaked both times. I had groupon so I asked for refund. Then they lied to Groupon that they never flaked. I have proof of my chats from both times they flaked. Flaky and unethical business. Why not own up to your mistake and issue the refund? See chats attached read more

Cali Professional Window Cleaning - Window Washing Near Me

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he wouldn't honor my Groupon. he said it's too far to go, but the fine print on the Groupon said he services within 35 of zip code. my zip code is 25 miles from his. He told me to wait until he has more business in my area. read more

I booked with Cali. They were a no-show. Rescheduled and he wanted to come at 11:30 instead of noon. I OKd that. I missed a text at 10:15 saying he would come earlier. He showed up at 10:30 and I missed him. I called and he said it would be an extra $30 for him to come back. With such an attitude I really didn't want him working at my home. He was not apologetic at all and would not offer a refund. read more

Will only text you never answer phone Was a NO SHOW nor any notification When I text and asked when are you arriving? I had an emergency Will have to reschedule was the answer I took time off like most people ! Groupon won't refund after 3 days of purchase and stuck with purchasing or give it away is Groupon options WTF ! BEWARE of this Mess !!!! read more

NO SHOW. Was supposed to arrive at 9am. I contacted at 9:30 and they said they were delayed and will be here at noon. It's 2:10pm and they will not reply to my text messages since 12:30pm. looking at other reviews this is not uncommon for them read more

I set up an appointment with this company for August14,2025 & they didn't show so I called & he said he couldn't come. I rescheduled for September 2nd & called ahead the day before & no one called me back. They obviously didn't show up today. They aren't reliable. read more

I purchased a Groupon for pressure washing. Cali forgot the first scheduled appointment. I scheduled a second time. I called to remind him for the second appointment, which was confirmed, and he no showed again. Not reliable or communicative. I cancelled my Groupon. I had to post at least one star to get posted, otherwise it would be no stars. read more

I had an appointment this morning at 8:00 AM with Omar. Not only was he a no-show, but he ghosted my text message and voicemail. I took a day off for nothing and now I have to take more time off for a reputable company to come clean my windows. Don't waste your time on this company. read more

A fake and fraud, on scheduled day and time text me because he had a "family emergency". and re-scheduled it for this week. Two hours late no call no show, I have tried to text him call him but no answer. Hopefully ICE got him these kind of idiots should not be in business. This squeegee boy should find something else to do instead of wasting peoples time like this. read more

I don't recommend! Tech no showed. 2 days he text and said he had a fall. I resched. On 2nd appt I was very ill so I resched. 3rd appt on 5/12 another no show. I am done! There are more negative reviews than good ones. read more

They are very unprofessional and unresponsive. They have canceled service many times--the worst customer service. I would never do business with them! read more

I've used Cali pro several times now and just have to say that they do a great job! You don't have to pay top dollar to get a good job done! Thanks Cali Pro! We appreciate you! read more

Very happy with service. He was fast and my windows look great. I would use them again.

I would give no stars if I could. I hired this company through Groupon. The interactions were only via text. I had 3 no shows from Omar. The first one is the only one where he told me he had problems with his work truck starting. Ok, I understand when things happen that are out of your control. We rescheduled. The next time he was due to come out it was a very hot day. I waited for him for several hours and never received a text or phone call that he wasn't coming. When I texted him he said "we stopped working it's too hot". No communication before hand what so ever! We rescheduled again for an 8:30 am time frame. Again I waited for several hours. I texted him to see if they were coming and his response was "sending some one". Waited a couple more hours without anyone coming. At that time, I was done with this company. I have asked both Groupon and this company to refund my initial payment and have yet to be reimbursed. I would never recommend this company to anyone! I have since hired another company which came out promptly and did the job thst this company stiffed me for! read more

Check his work before he leaves because he's not coming back. Paid extra for screens and tracks which some tracks were not done and others not done well, plus he left a couple screen frames bent. read more

This company is the worst I have ever dealt with. I scheduled them 3 times. They would not show nor did they call to cancel. We would get up early and sit and wait for them and they would just not show up. Then I would contact them and they would not call me back for hours. Then they would reschedule and not show up again. I would like to have my money refunded from Groupon. I will never do business with them again. I had used this company for the past 3 years and always had very good service from them but I guess they have been bought out by someone else and they are terrible. Not only that but when you call the voicemail is in Spanish and I cannot understand them. read more

I bought a Groupon for this business. I called them on November 1 to schedule the cleaning and spoke to someone who had horrible English. He took my name and address and scheduled for November 12 at 9 am. Afteer we got off the phone, he texted me and said he had deleted my information (I have the text). I gave him my address and he then tried to upsell me on other services. Texted him on November 12 at 8 asking to confirm and he denied making any appointment with him and told me I had not given him my information. Getting a Groupon refund. DO NOT DO BUSINESS with these flakes. No integrity, no professionalism. Even when I screen shotted the text for him! read more

No show and didn't return my calls, very frustrating. Purchased a Groupon and still waiting for refund. Nobody has time for this.

I bought a Groupon for solar panel cleaning. Maria called me back to schedule quickly and Donald showed up on time and made my panels sparkle. Great job! read more

Cleaned 25 windows inside and out so quickly and they looked amazing. Excellent customer service. Great job!

Purchased a Groupon for window cleaning, inside and out. Called to schedule the appointment and was given their first opening which was a month out. Received a call to confirm the appointment the day before. I wanted all window screens removed and cleaned as well. I was advised they there would be an additional charge for this service. We also asked if the cleaning would remove water spitting on the windows. They advised that they did provide this service with water spot removal, but the Groupon standard offer did not include the products needed to remove water spots. They arrived on time and put covers on their shoes in the house. Cleaned the interior of all windows, I could already see a big difference. They then went outside and removed and washed all window and door screens. They then washed the exterior of all windows and replaced all window screens. Once they completed all work, they asked me to check all the windows to see if there was anything that needed additional work. I was pleasantly surprised that the products they did use removed all water spotting from my windows. All my windows and screens are sparkling clean. The whole job took less than 2 hours. I have no hesitation in recommending this company to anyone. I will definitely use them again. read more

The worker did an amazing job before our big storms which constantly left my windows clean instead of streaked. He also did my screens.

NO SHOW for 2 appointments. Companies like this should be ashamed of how they have zero respect for peoples time.

I purchased a package with this company and pre-paid. I made an appointment for three weeks out, and was even told that I have to pay a service charge for them to travel outside of their local area to my home. I am 35 miles from their business. One hour before the appointment time I was notified that their employees were refusing to come out to my home and they would not honor the package I had purchased. This company is clearly not managed well and does not honor customer service. They have groupon because they can't get enough customer service on their reputation. Steer clear! read more

The old owners were great! The new owner is the worst not only is there a language barrier he did such a crappy job on my windows and asked me for pain medication. The sun wasn't out so I couldn't see his work the next morning when the sun was out, there was streaks bug marks all over the windows it was as if he didn't even do anything at all, I called the company and he said he'd come back out and redo them. He had a million excuses each time he fell off a ladder, it was too windy, etc. then he has promised me numerous times to Zillow me my money back and that has never happened. Whatever you do not use this company.!!!! read more

I was looking for a small business and my friend referred Cali professional window to my husband and I. I left a message and Edward called me right back. I let me know I was looking for an appointment last minute. He was able to get me in and I made an appointment for Monday. He said he'd arrived between 8am-9am. He arrived a little before 8am. Very prompt and I appreciated that. He was very nice and introduced himself and then explained what he was going to do. They were all very careful with our windows and screens. I also wanted the tracks done as well. They did such an amazing job. They were very professional, wore shoe protectors on their feet, and masks. My windows look awesome. I would highly recommend Cali professional window service. read more

We recently had them come out to clean our shower doors due to water spots. It didn't matter how hard I tried but I could not get them off. They did an excellent job! read more

ZERO STARS! Purchased a Groupon however could never get an appointment scheduled. Messages left, calls were NOT returned. Being busy is fabulous for businesses but you need to be able to return calls. Take a few minutes at the end of the day...make contact with those that left messages and at least get them on the calendar. Doesn't have to be scheduled for an immediate appointment but at least acknowledge the call. read more

They were very good at there job, absolutely fantastic customer service and my windows looked like new!

Absolutely recommend this company. Cleaned our windows inside and out, screens and also the gutters. Fantastic job. Would definitely hire them again. read more

WOW! Professional is right! Eduar called the night before to confirm our appointment slot, and mentioned he may be early (100+ degrees out, probably wanted to start his day early!) which worked great for us! He showed up an hour early and was SO nice and professional. He helped my husband move furniture to get to the main window, and was fast and efficient! My husband and I figured it would take hours to clean the windows inside and out, ourselves, but Eduar was done within 45 min!! (One story house, 1200sq ft) We will definitely be using Cali Professional Windows again in the future. You can't beat the price, and the customer service! read more

I have to give a shout out to Cali Professional Windows Cleaning. I had him out to do my dad's to wash windows inside and out, all the screens, all the tracks, and all the sliding glass doors. He did an amazing job in two hours plus. They were really dirty and look amazing. He also did our windows and gutters last year and I was so pleased, I am having him return. He also did the solar panels last year and bumped up their performance by about 80%! I had not realized what the smoke and haze had done to the panels. I give Eduar a FIVE STAR rating for professionalism, customer service, and being thorough in what he does. A locally owned business. He is booked out quite far, so call or text soon. Cali Professional Windows Cleaning, Pressure washing, Window, Gutter, and Solar panel cleaning. Eduar Velasquez, 916-826-9523. You can call or text him. He is opened all the time! read more

Edwardo did an excellent job cleaning my windows & screens today. He was very attentive & made sure he didn't miss anything . He was also very friendly!! Great job!! read more

I loved the way did not show up at all. Appointment was for 1:00 pm Saturday. By 2:00 pm no one had showed up or called. So I called them and got a recording saying they were closed until October 5th. I am asking for my money back!!! read more

This is the second time that I hired this company to do Pressure Washing. I must say that Eduardo did an excellent job. He took his time and paid attention to detail. I was so impressed that I hired them again to clean my windows. It's always good to get the quality of help that you pay for. read more

I purchased a Groupon for their gutter cleaning service. I called and spoke to Maria who was very kind, professional and accommodating. She offered me their soonest appointment which was only about one week out. Eduar, the owner and his crew came out and did a fantastic job. They came out to clean our gutters which we're long overdue for some attention. They were thorough & efficient & got the job done in an impressive amount of time. I would definitely recommend them & I will definitely hire them in the future! I also read great reviews regarding their window and screen cleaning services. That will definitely be the next reason I hire them! read more

Eduard was very friendly and professional. He did an excellent job and wasted no effort. We will definitely use Cali and Eduard in the future read more

I have used Cali Window Cleaning for several years and they continue to provide excellent professional service. Eduar does an excellent job of cleaning all of the windows in my house. I will continue to use them in the future and I highly recommend this business. They provide Five Star service. read more

Initially we called them to clean the gutters. Second time we called them to clean the windows. They did a good job on both. We are very happy with the services and will use this company again. They is very professional and punctual. Cheryl read more

I would not recommend Cali Professional. My experience started out with Cali measuring 150 feet of gutters to be cleaned. I thought that was high so we re-measured together and it was less than 100 feet (substantial savings). Not very honest. He changed our agreement on final cleanup. Clean up was MUCH less than expected and I had to perform all cleanup myself (was good exercise). I told him I would submit a review about my dissatisfaction and the response as "Okay", so here it is. read more