It is hard to find honest people. Well, Here they are. My…read morebumper was damaged and out of its place. I saw the reviews of this Robins Body and Paint shop ( they are great) and just drove there. The man in the office came to look , got some tools and within 7 minutes the bumper was back in place. I was and am so happy, because my husband was really worried about it. What a great service. Don t look anywhere else, just go here.

Absolutely blown away by their service. Mike was super friendly and explained what he had to do. My…read moredaughters car looks absolutely amazing. Will post photos of before and after ASAP.

The worst customer service I've ever experienced! The girl at the counter was downright…read morecondescending and didn't seem to care about our buisness. I was talked to like a 2 yr old. I've worked in customer service my entire life and I am 50 years old and have never ever had someone be so disassociated and just didn't care whether we were there or not for repairs. Her smug remarks made us feel as though our business meant nothing and they were just too good to fix our car.We finally decided that we would find somewhere else to go after she argued with us about not being in network with our insurance, which we already knew about and making it out as though it could be months before we see our car fixed. It's all about the way you say things so we are taking our business elsewhere and I do not recommend this place to anyone.

My car was sent there from insurance after I was hit in front, they took the car did the body and…read moresent it out for front end repair as they are not mechanics. I knew it needed an alignment, due to how it drove from house to shop. I had already bought tires before accident so I asked to be notified when they took car over so I could pay to have them put on. I was never notified. When picking up car, I had Cash the older lady at counter yelled we do not take cash it was not the paper you signed (did not get a copy) and also on that big sign an 8x5 inch sign under glass on counter. When I came in first time there was a guy leaning on that piece of counter. I was mad and said she was rude. I went and deposited money, when I came back the manager was there, I explained that maybe they should have sign on door and or give a copy of paperwork with it highlighted. He said car was good to go but needed an alignment, to over to where they had taken it and they said the CV axel was broken and they told Jo Hudson's office it was not safe and needed to be fixed. Went right back and I gave all paperwork to the other lady at counter. she sent it to insurance" saying that it was not necessary and it only shook a little. Allowing me to drive it with my small kids. Now fighting with insurance company due to how they worded it. I am a single mom of Three. I already paid $500.0for my deductible and now its another $1200.00 because they say its not a big deal, and safe. If you have a family or love having your car DO NOT TAKE IT THERE!!!!

This location did a wonderful job restoring my vehicle. The team regularly updated me on the status…read moreof the repairs and also provided documentation to my insurance.

We were very impressed with Caliber Collision from the beginning. At the start We were introduced…read moreto Clinton, our service manager. We had frequent updates on progress and costs, work finished well ahead of estimated date. The final bill was very detailed re parts and labor. Beautiful repair work

Amazing service with excellent repairs. This is now my go to body shop. I've recommended all my…read morefriends and family as well.

I was midway through a long, multi-state work trip when I was unfortunately involved in an…read moreaccident. I chose to have my van repaired at this location because it was close to where the accident occurred and my mother lives in Warner Robins. I want to start by saying the front-office customer service was excellent. The repairs took nearly two weeks longer than originally anticipated, which created a lot of chaos and displacement for me, but I received updates twice a week, my questions were answered, and everyone was friendly and communicative. I genuinely appreciated that proactive approach. Unfortunately, everything changed when I picked up my van and discovered new damage in a completely unrelated area. It was immediately apparent that my vehicle had been damaged while it was at the shop. I was absolutely dumbfounded and extremely upset--especially after waiting so long for my original repairs because I was desperate to finally get home. Lindsey handled the situation incredibly well. She was empathetic, reassuring, responsive, and solution-oriented. She treated me like a person who was dealing with an already stressful situation. I truly appreciated that. Unfortunately, the same cannot be said for Manager Amy. This was an extremely serious situation--arguably one of the worst things that can happen to a customer's vehicle while it is in a body shop's care. It was an opportunity for management to step up, take ownership, communicate clearly, and make the customer feel reassured. Instead, my experience was the opposite. After waiting on hold for approximately 10 minutes, I was told Amy would call me back. When I finally reached her myself later that day she immediately came across as dismissive and, rather than focusing on a solution, spent an uncomfortable amount of time placing blame on Lindsey and even the shop's proximity to a busy road. What was most frustrating was having to continuously follow up myself. I never received a proactive or reassuring call from Amy. There was no apparent sense of urgency, and her communication with the Gerber location in my hometown to help coordinate the next steps can only be described as lazy. After two days of feeling dismissed, I ultimately went into her office myself to "kick the ball down the field." Had I not continued pushing for basic written documentation, I honestly don't know how long it would have taken to get the information and reassurance I needed to finally leave Warner Robins and go home. Mistakes happen. I understand that, and I don't expect perfection from technicians or entry-level employees. What I do expect is competent management when something goes seriously wrong. The front-office team demonstrated what good customer service looks like. Unfortunately, the management response to a very serious situation fell far short of that standard. This location needs some serious management training--not because a mistake happened, but because of how the mistake was handled afterward.

The KIA dealership recommended that I take my car to Precision Collision for body work. I wanted my…read morecar repaired by whomever KIA used. Because I live in Bonaire, the location was not convenient, but that's fine. I am extremely satisfied with the work that was done, and I have the peace of mind to know that my car was repaired properly. I only have two issues. First, the "Service Required" indicator needed to be reset which was an oversight. Second, the lead time for parts and repair was 4 months. Luckily I had other means of transportation, but gee whiz. Other than that, I had a great experience with this business. They even worked with my insurance directly so I didn't have to be the middleman for anything other than payment. I recommend.

I could have looked the world over and not found a nicer or more efficient collision center…read more Precision is so easy to get to, a beautiful shop with even lovelier young women who helped me thru the process. When a wreck happens, stress is off the charts, but they handled me and my car with the utmost care. I so highly recommend Precision; hoping I won't need them again, but glad to know they're right down the road if I do. You won't be disappointed.

One of the exterior doors on my RV wouldn't close right so I called and made an appointment for…read morethem to check it. I live full time in my RV so leaving it for days is not an option. When they found out I was a full timer they got me right in and was luckily able to adjust the door and get it working correctly. While he was repairing it a part of the keyless door lock came apart so he fixed it and checked the other door lock too. The same part was loose so he took the time to fix it also. I can't say enough good things about RCI XL and their excellent customer service. I still have a couple more issues for them to fix and will be back for them to do those repairs too.

Wow not sure I want everyone to know what Great Service I received at RCi XL as it's my secret. I…read morebrought my 31" Forest River Rv in for annual maintenance.The work was completed in less than 3 days from drop off to pick up. The Staff was super attentive, nice and informative. Michelle the Manger was particularly friendly and helpful. The price was exactly what they estimated and the work was completed as requested. They provided all the necessary paperwork for my Warranty Coverage requirements. They get my 5 Stars for Service and Quality.

Never Going back here to get my car fix. The first time I brought my car here, they fixed one of my…read moredoors. When I received my car back, my door was malfunctioning. I took my car back to this place to get my trunk fix and notified them that my door was not working properly from recent fix. They fixed my door and trunk. Now my car isn't starting. One day it starts then the next day it doesn't. I had to replace my starter, battery and other parts, even though they were in good shape. I can never seem to find out the problem is till this day.

They repaired my car after an accident and my car looks as good as new! Maybe even better than…read morebefore! I'd definitely recommend Randy's collision.

It took my car two days longer than what they said it would take to fix a small dent and and paint…read moremy car. I noticed two days later that my car was two different colors. What were they doing all of that time? It should be right.

Gore's paint did a wonderful job on my Barcelona Red Toyota Corolla Sport 2012! Polite and…read moreefficient, I am very pleased with the paint repair on my car!!! Thank you so much and I am recommending them to all!!!

I wish I could give a zero rating. My car was at the facility on Ribins West Pkwy. I was not…read morenotified until days after that my car was left unsecured and someone stole all 4 of my tires of my car. A police report was supposedly filed. When I was told, they stated that my tires would not be replaced. This is bad business for anyone dealing with this company!!! Never again will I do any type of business with them!!

DO NOT TAKE YOUR VEHICLE HERE!!!…read more I got into a minor accident which lead to bumper damage. They repaired it and painted it very nicely. Could never tell it was damaged before. HOWEVER, I went to pick it up Friday the 14th as per the message I received, I called and they said it still needed to be calibrated for the radar and the cameras. I completely understand so I came at the end of the business day, it was ready for pick up and the lady double checked with the worker and asked if it was all done and calibrated, he said it was ready to go. I paid my deposit and drove away. I live 8 hours away from this place and the only reason it was there is because I got into the accident while traveling. NOW HERE COMES THE ISSUES I HAVE! As I start driving down the highway I set the adaptive cruise control, I start coming up to a vehicle in front of me and my car is not slowing down or recognizing that a vehicle is even in front of me! I almost crashed!! If I wasn't paying attention I would have. The car was CALIBRATED FOR THE LANE TO MY LEFT, not in FRONT (Line I'm driving in) This is Absolutely RIDICULOUS, they released an unsafe car saying it was safe to drive. I took it to the Acura dealer and they confirmed that the calibration was done horribly.... Not only that after looking at what they replaced on the car, the dealer said calibration should have never been touched since the radar and other front sensors did not get replaced. Further I called and they have yet to respond. My insurance is doing an investigation and legal action is being taken. PLEASE DO NOT TAKE YOUR VEHICLE HERE!