I was in this office to get my SIN updated as my immigration status had changed. The lady (name starting with S) at the front desk, was rude. She wasn't clear in her instructions and and when I went back to clarify she cut me off, as she was talking to somebody else. She instructed me to sit in the waiting room until someone called. After waiting for a good 45 min I realized something was amiss. I went back to another person at the front desk, and apparently my name was not on the list. The same lady was around and she wasn't even apologetic for what she had done. The whole ordeal took me 1.5 hrs and due to this, I had overrun my parking time. Thanks to a dumb and rude employee I also have to foot a parking ticket.
@Service Canada, I know you are government service, but please avoid keeping such complacent employees who show such arrogance. read more