We received excellent service getting our passports renewed. The staff was very attentive and…read morecourteous. Special thanks to the security guard and passport officer Sheena. Parking was convenient and we were back home in 2 hours. John & Lorraine

Well I came here to drop off a completed form. I am surprised how busy this location is. I have…read morebeen to the one in Vancouver and its not even close to how busy this place is. There are many counters open. Lots of people waiting. I think if I were to wait in line it would very likely be over 30 mins. Well I was here to drop off a form so when I walked in I talked to the security and he told me to wait in a special line. That was fast. 5 mins in and out. Might even be less. The location is convenient for someone like me who works downtown. I came during lunch time. Parking is blah. I mean I live nearby as well. So again, it was easy for me. Imagine you have to find parking. Good luck to you. And expect to pay $$$ for parking especially you have to wait inside for awhile before you get served.

This is easily the best public service office I have ever been to. I only had to wait 20 min total…read moreto submit my passport application and pickup was instant. I am visiting from the US and was able to submit and pickup my passport in the same week

In and out in 15 minutes, not kidding! I got there at 11:40 and was out by 11:55…read more I was dreading having to renew my passport as I remember it being a painful process. I had gone ahead and printed out the form and had it all filled in, so when I got there I was sent to line 2, which had no line, she checked my docs and gave me a number. They now have 22 booths! I was called up within 5 minutes, looked over everything, had to resign my signature touched the box, paid and left. Seamless process. Def recommended as the location to go to.

I attended a family court session yesterday and was shocked to say the least. The judge was so…read moreintimidating that the husband's lawyer looked terrified. Poor guy! I am not sure if it was because he was of East Indian heritage or because he was young, but the judge seemed to make fun of him and laugh with the other side while testifying, making it so obvious she was bias. No matter what the husband or his lawyer said or the proof they provided, the judge openly said to the husband "I don't believe you". I wasn't impressed at all.

Update - check out this ridiculous line - there r 3 other walls like this or even worse - people r…read moreall sitting on the floor or just standing and no walls space to lean in - about 200 people here contesting tickets and TWO staff members to help ! In fact for the first two hours there was only ONE crown attorney - four available rooms for crown attorneys to hear negotiations and yet only ONE room being used - Ridiculous !!!!! Why do they consider this ok and an acceptable wait - I've been here 2 hours and only 15 people have been called - at this rate I'll still be here tomorrow !!! My tax payers money hard at work in Alberta Court System ! The worst moment was when we are waiting for our names to be called, a very impatient white man in a suit barged into talk to the crown attorney before anyone was called... Therefore he just budded in line. Only Caucasian man in the room...... 99% of the rest of us were non-Caucasians and females and yet no one complained- looking back we should have been less polite and freaked out ----Update .....In total I there for three hours and 45 minutes just to contest a speeding ticket. There has got to be a better way, they need to have more staff and the CAs need to be quicker. PS If you are looking for a restaurant locally; Whatever you do, NEVER go to the Calgary restaurant The Guild. The insane manager literally called the police and tried to put me "under citizens arrest" for accidentally knocking over a glass of wine- see my full review here https://www.yelp.ca/biz/the-guild-calgary

What a fantastic facility!…read more I play in a recreational sports league called "SuperJocks", where 5 teams of women play a different sport each week. Many of our games are booked at the Calgary Jewish Center, so after a number of years in this league, I am quite impressed with this facility. I haven't seen the entire centre, but the area that I frequent has a very large gym, well-equipped change rooms, and our games are played in a fully stocked gymasium, where we play volleyball, basketball, dodgeball, floor hockey and soccer. I have also taken some yoga classes there, and their yoga studio is very impressive as well! If you live in the SW, definately check out the programs at this center. It is open to all to take fitness classes!

Under renos currently,but its worth it.Replacing all lockers,change rooms and showers.Brand new…read moremens/ladies steam bath and saunas and whirlpools also when completed.$50/ month for non senior adults.This gives you access to the pool,fitness and weight room,spin rooms,gymnasium and climbing wall.At times busy if you go during peak hours.Well kept facility and friendly staff.Personal trainers available,lots of activities free if your a paid member.Also,the option of monthly payments is terrific.No surprises,hidden fees and lots of parking.For the price,value for your dollars.

I am writing this review to warn others about the unacceptable service I received at BLS…read moreInternational Calgary during my child's passport renewal process. The Problem: BLS staff falsely told me that courier service ($60.70 extra) was mandatory for passport delivery, even though their own website clearly states it's optional. When I requested in-person pickup, they insisted it wasn't available and forced me to pay the additional courier fee, bringing my total from $72.70 to $133.40. Months of Runaround: After discovering this was against their own published policy, I filed a complaint in early June 2025. What followed was over a month of: Empty promises of "24-48 hour" responses Multiple escalations through their complaint system Repeated template responses with no actual resolution Being told the refund was "processed immediately" in June, only to wait another month Only External Intervention Worked: The only reason I eventually got my refund was because I had to: File a formal complaint with the Consulate General of India in Vancouver Escalate to Service Alberta Consumer Protection Get help from external bodies and other people who guided me through the process Without this outside help and pressure, BLS would have kept my money and ignored my legitimate complaint. Final Outcome: It took over 6 weeks and involvement from the Indian Consulate before BLS finally processed my refund in late July 2025. Even then, they made me pick up a physical cheque during limited hours (3-4:30 PM weekdays only) instead of refunding to my original payment method. Warning to Others: Don't trust BLS staff when they say optional services are "mandatory" Take screenshots of their website policies before your appointment Be prepared to involve the consulate if you have any disputes Keep detailed records of all communications BLS International has a captive market for Indian consular services, and they clearly exploit this position. Their staff either don't know their own policies or deliberately mislead customers to generate extra revenue. I would not recommend BLS International to anyone. If you must use their services, be extremely careful about what fees you're told are "mandatory" and be prepared to fight for what's right. Update: I only received resolution after escalating to the Consulate General and getting help from consumer protection services. Other applicants facing similar issues should not hesitate to seek external help immediately rather than wasting time with BLS's ineffective internal complaint system. This review captures your experience accurately and warns others while acknowledging that external help was crucial to getting your refund. You can adjust the tone or length as needed for different review platforms.

I wish to place on record my recent experience at BLS International, Calgary. Having to renew my…read morePassport, I was fortunate to receive help from one of your employees, by name Neha. She was not only very polite but treated me with due respect, which is much needed today. My work was completed fast at BLS because Neha went through all the application details very diligently and with a good dose of patience. My day was made pleasant due to her energetic behaviour & charm. She is a good role model for others & I can only wish her further success in all her endeavours. May her tribe increase!

1.5 hours wait just to get a SIN? Sorry, I only have one star for that. The lady that served me…read morethough was really sweet and deserves 5 stars, so I give them an overall 3. The office is on the third floor, turn left when you step off the elevator.

I came here to get a replacement for my SIN and an access code. The staff there were friendly and…read moremost helpful. I was in and out within 15 minutes.

I hope you are able to take my review into consideration and take it with seriousness. This is to…read morehelp other families from their day and their vacation from being ruined. I had an appointment for 940 to get my daughters passport done. I arrived 10 minutes before my appointment. There was someone coming down the huge line asking everyone questions. (Ie are you traveling within 25 days). At this point they should have clarified that I needed a ticket or a reservation or an itinerary of travel and that they WILL NOT accept anything else. No they instead told me I could make a written statement! I told them I m planning to go across the boarder by car to Montanna, Most likely a day trip, as my mom lives close to the boarder. If I decide to stay for longer hikinig/sight seeing I might get a hotel that day of. My plans were for the second week of June! I waited 4 hours cause I was not seen until 1:00PM just for the person to turn me away and tell me to CANCLE my plans and to mail in my passport instead. I already spent 4 hours, I ask kindly to use a wifi or one of their computer cause my phone was not working at the time so I could book a reservation so I could continue to get my babies passport. The person told me to go home and do it and come back, as if I had nothing else to do that day. I paid 20$ for parking because my 940 appointment time was not honored, no one clarified the strict restrictions (that they are ONLY accepting tickets, reservations or itinerary and that's it nothing else!), I spent 4 hours to just sit there and in the end have someone turn me away with no alternative options, and them to tell me to mail in my passport. Unfortunately I cancelled my travel plans and mail in the passport yesterday, with defeat. I was so disappointed. So, to save on disappointment for anyone else, please Find another place to go, unless someone at this place decides to take time to review this review and start implementing things differently. Starting with Appointment times.

I was pleasantly surprised with the level of professional service, welcome attitude and how…read moreefficient my visit was. The people in Service Canada were there to lead me through my paperwork, helped out with my documents coping and filling out required forms. Thanks to their friendly service, my day started at the right note. And, they were ready for business at 8:30 AM sharp.