They are very much on the expensive side and if you're not technologically savvy you might want to…read moreavoid (they use a phone app for the machines). But all in all a good experience. I don't go to laundromats often - just for my oversized blankets - but this one was clean and tidy and felt safe.

Stopped going to the laundromat on Solano Ave in Albany to try to find a better spot. Started going…read moreto Spincycle in El Cerrito Plaza - they are always ridiculously busy and the floor is always dirty. Today while waiting at Spincycle for one of the 3 larger machines, I just decided to get back in my car and drove to TubTown. I was actually pretty excited because I'd read the reviews prior to coming today. When I first pulled up, there was constant shouting. I got out of my car - it's coming from some Evangelical preacher or something across the street who has a bullhorn. Annoying af and it's been going on now for like an hour. But not the laundromat's fault. Now for my actual laundromat experience: There were about ten people here on a Wednesday around noon - not crazy busy and there an ample amount of machines available. Machines smelled clean and the floor is a little run down but not in a way that makes you feel gross. The worker here mopped the floor while I was there, which I appreciate. Average laundry prices - a bit pricey but it's worth it for the machine availability. Spincycle machine for $11 can accommodate more than the $11 machine here (warm water), but you always have to wait for that big one at spin cycle. It was my first time here and getting my wash started was a bit frustrating. I asked the worker and he told me I could buy a card for $2.50 and load it or download the app for now fee. I downloaded the app and spent way too long trying to unsuccessfully connect it. I finally asked the worker for assistance and he tried multiple times but couldn't get it to work either and said maybe it's my phone. I've never had issues with my phone before but what could I really do at this point other than buy a card? So I bought a card - $2.50 for the card plus a THREE DOLLAR FEE to load the card using your credit card!!! I opted for the $100 loading option in order to get a $20 bonus, so after paying the $105.50, I had a balance of $117 to use on my card. I can't believe every time I reload by card it will be an extra $3 fee! Once I finally started my wash with the card, I was wondering when I would be told to "add bleach" as the machine indicates you should add it when it displays. I asked the worker how long into the cycle it normally takes before you are instructed to add the bleach. He seemed like he was a little annoyed but trying hard to hide it and be nice - which I personally think is still good customer service lol because you can't really help feeling annoyed but you're making an effort to hide it. Anyway, he was like "you can add the bleach before you start the machine" and I was like "well why does it say wait to add the bleach until it displays"? Anyway, we walked back over to the machine I was using and the machine was now displaying the message "add bleach" - about 3 minutes into the wash cycle, if anyone is wondering. 4 stars for facilities/machines/cleanliness. 1 star for app not working and laundry card fees - & that's a pretty big deal for me. So I'll give an avg based on that, but it would be more a 3.75 for me

I came in on a Thursday evening around 5. It had a surprising amount of availability. It's a small…read moreplace. I was offered help with my laundry by someone who I didn't realize was the manager. I had 7 loads to do so I was hopeful in this little place but it's a gem. They have 17 washers total. They also have a little wash station, the water comes out slow but better than no water (especially if you get soap on your hands by accident!). They also gave me one free wash for finding out that I was a first time customer. Manager was already leaving and came back to give that customer service. Downside: The only downside is there are only 4 street parking spaces in front. They also don't have any super small 1 loaders.

I used their website to schedule pick up fluff and fold. Someone came and picked up my clothes but…read morethere was no one at the Laundromat to receive it so he had to bring it back to me. Annoying to both the driver and me. I have tried for over an hour to get in touch with a human being, to no avail.

I took an organza dress to this cleaners that had large dark streak stains that I thought would be…read morevery difficult, if not impossible, to get out. To my pleasant surprise, the cleaners (which charged a very reasonable price) was able to completely remove the stains and the dress was like brand new. If I ever have a garment that is stained again, I will definitely take it to this cleaners. A very satisfied customer

But bring your check book and patience. There annual service for furnaces and air-conditioning…read moreunits is good. And they replaced an A/C unit the next day after an accidental breaking by their seevice technician of a key component.

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

We've been using Family Laundry for years and it has been so AMAZING! They are prompt with pick up…read moreand delivery, it's affordable, and they do such a great job with our clothes. I've never had an issue. We have the same pick up person each time and I've come to love saying hello to them and thank you.

Our washer and dryer is current out of commission and my family was tasked with finding a local…read morelaundry mat to meet our needs. Thankfully, we landed at BB's Laundromat. The location is clean and the ladies who work there were extremely nice and helpful. They also made sure unattended laundry did not remain in the washer or dryer for long periods of time, which I appreciated.

If you can please go to another laundromat…read more I'm very disappointed in how terrible the customer service has gotten here. I was here and it was 30 minutes to closing and my clothes just stopped from the wash, the attendant told me you only have 30 minutes for the dryers. Which I completely understand. I quickly threw my clothes in the dryer and put enough quarters for 30 minutes. After about 2 minutes two of the dryers completely stopped. I let the attendant know. She said okay and did nothing. I waited a few minutes and then asked her am I able to get a refund. She said we don't give refunds. I let her know that I put money in the machine. She said that when she saw it the machines were off. Thank goodness my clothes warm to prove that I did put money in the dryer. Then she proceeded to only dry my clothes for 24 minutes. I went to get the rest of my clothes to dry and she said don't do 30 minutes cause were closer to closing time. I come all the time to this establishment and I am very very disappointed with how this was handled. Sadly I'll have to find another laundromat unless it's an absolute emergency.

I have been searching for a service like this for a long time. We just recently moved from…read moreWorcester, Massachusetts and they had nothing comparable to GAC there, so I was very excited when I was able to find this service in the East Bay. Pick ups and drop offs for my area are on Tuesday and Friday. I simply leave my clothes in a GAC - provided bag, and my clothes are returned on the next scheduled day perfectly cleaned and pressed. The prices are also reasonable. I trust this place with my suits and more delicate clothes. They are very helpful and when you reach out to them, they are very responsive. I would highly recommend them.

I had a buckskin jacket that needed cleaning and very few places in the Bay Area could do a good…read morejob. Great American cleaners were easy to work with and my jacket came back in great condition. Very much recommend them and their service for anything of quality you need cleaned.

Excellent and prompt service. The owner Nader is friendly and extremely helpful, always a joy.read more

I received great service. Clothes were extremely well tailored. They pay attention to detail…read more Quality work and affordable!!!

I don't come to laundromats often but I love that there were so many options for washers and…read moredryers. Small loads, big loads, double loads, quadruple loads! This place has a size washer and dryer to meet your dirty laundry needs. I washed my comforters here. BB's accepts cash and has a change machine OR you can use credit card. Free WiFi, TV, parking and conveniently located next to Neighbors Donuts and Chefs if you get hungry. Staff was helpful as well. They informed me that I can drop off my laundry for them to wash and fold if in a pinch (obviously for a price). I'm going to take them up on it next time.

I really enjoy this laundromat and I come here very often. This place is really friendly, clean and…read morewell-kept. I am very picky when it comes to things of this nature & they are really great. If anyone has ever had a bad/negative experience give it a try again. Things happen, people go through things, but I guarantee you they will not let you down relative to upkeep, friendliness and accessibility to a variety of different good machines.

Great coin op laundry. No wifi onsite, but has a bill to quarter exchange machine. Washer dryers…read moreseem to be well maintained and the facility is generally clean. Competitively priced.

Their workers there are so disrespectful and unprofessional this morning one of the ladies that…read moreworked there was yelling and swearing at me because where I was parked. she could've approached me a different way. I felt really threatened and did not feel safe .I will not be recommending this place to any of my friends that have fur babies. I was really going to bring my dog in to get her nails trimmed, but I'm going to find somewhere else.

They left dry soap stains on one of the blankets I brought in. I paid for good service and they…read moredidn't deliver.

Nice, family run business that does an excellent job. Have had both cleaning and tailoring with…read moregood results.