Dr. Lomotey is the best! She is thoughtful, kind and truly cares about her patients! I love her DPC…read moremodel, it makes getting in touch so easy! If my daughter has a rash, I can just text her picture and she can give me advice without me having to come in. It's really nice and convenient as busy a mom. I highly recommend Thrive!

I had an emergency room visit back in February and whilst the Dr. at Resolute, a hospital I…read morewouldn't recommend AT ALL, they referred me to PAK MEDICAL GROUP. I'm honestly sincerely grateful for their kindness, their bed side manner and meticulousness "dotting every 'I and crossing everything T' in the process of/per my individual needs." This group us fantastic and FNP NATALIE B. and her staff at the Canyon Lake location is squared away! Compassionate for the patients needs, considerate of the situation, excellent response time and overall A+ SERVICE WITH THIS GROUP! There are two locations here in NB, TX, one on Common Street and Canyon Lake, the one I am a patient at.... And am grateful to have found! GOD BLESS THIS GROUP AND ALL THEY DO!

What a huge mistake losing Dr Stanhope. Had to see another provider, Dr Ho who is in our opinion…read morehorrible. Didn't listen. Accused our doctor of 10 years of being incompetent, he rushed through the appointment, took me off all the medicine that I have been on, would not listen to my concerns , he will not be someone I see again. I fell a couple of months ago and fractured some ribs I've been falling at that point Dr Stanhope was out I had to see Dr h o and he had ordered a brain scan and instead of going to the insurance company to make sure it got done he said he's not worried about it when I continue to have dizziness and headaches. It was very obvious to me that this doctor did not care. My wife and I have been patients of Dr Stanhope for over 10 years and have never been treated anywhere near what I dealt with today. This was the worst representation for pack medical that I have ever seen and we were many many years back some of the first patients of Dr pack when he came to town with his first wife kristen. I strongly suggest that if their Dr Stanhope was your provider and they tried to make you see this new guy did you find somebody else because this guy could really give a care less about your health. Keep in mind that we have been patients of our doctor for over 10 years and even when Dr Pat came to town originally with his first wife we saw them as well and we're extremely happy this is the first time that we've had them have a see someone who's so completely incompetent and quite honestly has put my husband's health in jeopardy

This review is for Dr. Earnest - the above MD came up when I searched for Dr. Earnest…read more Dr. Earnest is a great doctor. He takes the needed time and does not rush. He is thorough and seems to genuinely care. The office in New Braunfels is great. Staff is friendly and the out of pocket bills I had so far were reasonable. My wife and girls speak highly of the NP at that office.

Had my first visit to this doctor the other day. I haven't been to a doctor for anything in years,…read moreso I was trying to find a decent primary care doctor to help with a medical condition. The staff was very friendly and seemed to make everyone feel welcome. The doctor was equally friendly and took the time to talk with me and come up with a solution to my problem. He didn't throw a bunch of unnecessary medications at me, giving me just the one prescription he felt I needed. This was a welcome change from doctors I've been to years ago who'd prescribe all sorts of stuff that I didn't need. Anyhow, good staff and a good doctor, well worth the drive from NE San Antonio. The only thing that would probably lead me to give it a 4.5 was the fact that he was about 30min late for the visit. But considering they got me a same day appointment, I don't suppose I can complain much.

We love our primary care office. After almost a year, its just perfect . The staff and the doctors…read morereally try hard to make the PCP experience helpful and productive. They are qualified in many areas of medicine. The NB office is part of the larger Health Texas network in SA. Same day appointments are available for emergencies, a big deal maker for us. They have a call center that runs a back office for the staff and doctors for prescription refills, follow ups, and appointments, done with just a phone call! When nessesary accelerated specialist referrals are given also. And they know your insurance, and will work with them... so you can concentrate on your care. No worrying about follow ups, prescriptions, or the dreaded out-of-network billing nightmares. Its a very simple seamless managed Health care experience at its best, right here in NB! 5 stars! Pilloffs

The New Braunfels office is a very good PCP group. We liked the doctor and the staff. Very…read moreorganised and professional. Great all-around care. They seem truly interested in outcomes and productive treatments. Allot got accomlished in just our first meeting. T Pilloff 7/21/25

Staff is very unprofessional. They sit and carry on with one another and ignore the patients. Take…read morea week to fax a referral and sending in prescriptions refills is worse. I searched for another primary care doctor and had the needed referral faxed same the day by my new primary care doctor. On medications my husband was without his diabetes medication for two days. After he'd seen Dr Yu for diabetes management. Dr Yu failed to send in his prescription refill. I called and spoke with staff on two separate days requesting refill. The nurse finally submitted the prescription but she sent the wrong medication in and on a FRIDAY. So my husband had no meds for the entire weekend. It didn't take my husband and I long to figure out after our initial visit and follow ups that this practitioner and his staff lack competency.

This office is so inept and unprofessional it is unbelievable! I went to see Dr. Yu for insomnia…read moreamong other things. I was very detailed about my health history and brought my electronic records with me but they were unable to bring the flash drive up on their computer. After speaking with the doctor for about 45 minutes, he tried to prescribe some "natural" remedies for my insomnia. I again explained that I have been struggling with this for 1 1/2 years and have tried all of the natural remedies. He prescribed Ambien, which frightened me because of all of the horror stories I have heard from people that know. I advised him what my husband takes and that it works great for him with no side effects. He insisted on the Ambien. I tried 1/2 tablet the first night. No sleep and I felt awful the next day. I tried a whole tablet the following night with the same results. I called the office and reported that it is not working for me. He seemed to think that I needed a few more miserable days and nights and advised that I try it over the weekend and call him on Monday. I called them today (Monday) and he told the receptionist that he wants to have a telehealth visit tomorrow with me to talk about it. I asked if that would cost anything and she said "$90.00" I was beyond angry! I just paid for an office visit, followed your orders to try the horrible medication and it didn't work so you're going to charge me $90.00 to discuss this further???? This guy is a scam artist. Also I should mention that his receptionist, Ally, gives medical and pharmacology advice illegally. She told me that it was OK that I was getting 3-4 hours of sleep per night because that is all she gets and to keep taking the Ambien because "It will take time to get into my system."What a joke.

Jose Ortiz, the doctor I had is great…read more Some of the staff I worked with is not. Dr. Ortiz gave me the right meds just by listening and then looking at the ER papers. I had a doctor at the ER that with all the tests done and the same info I shared, he did not give me the right antibiotic. I had a serious infection and high fever for a week and he doubled the antibiotics I had before I went to the ER... yes, and was charged 1k after insurance. Dr. Ortiz Saved another trip to the emergency room or something worse. I would take a good doctor even if it meant having to deal with some issues with the staff, it might just be uncomfortable to be in that position if you are in need of efficient staff. If you are, the manager resolved my issues when they were escalated, she was kind and made sure everything was okay.

My usual doctor was out of town, so I saw the PA, Erin Schendel. She is on top of her game! I came…read morein with a foot sprain. She pulled up a foot anatomy diagram and explained where the injury was. She then proceeded to describe some exercises I could do to hasten my recovery. She's really good. A great visit. Thanks.

Dr Chang is the whole enchilada! Board certified in internal medicine and a nationally renowned…read moreosteopath. She takes her time, really listens to concerns, and considers the body as whole. Quite. Wealth of information! Her MA, Annette, is wonderful too, very responsive! Being in the medical field myself, I am always appreciative of good care.

Dr. Victoria Chang is the best. I've been going to see her for about a year now and I can say that…read moreshe genuinely cares about her clients. She takes the time to find out what's ailing you and gets right to the point of making you well again. She's one of the finest doctors in San Antonio I highly recommend.

We used to love this office, but when Norma left the front desk we started to encounter many…read moreissues. No one answering the phone or difficulty getting called back when prompted to leave a VM. Plus their PA left only leaving Dr. Garcia and Dr. Momin in office a few days a week. This seemed to be fine until my daughter was sick while Dr. Garcia was out of town. It of course fell on a day Dr. Momin wasn't in either, which left the front desk to recommend us to an Urgent Care office. Of course, doctors deserve time away, but there should always be someone available to see a regular patient when sick. This is the whole point of having a pediatrician. When I voiced my displeasure with there not being a single doctor or PA available to see my daughter, without yelling or cursing might I add, I was later sent a letter of discharge. This came as a complete surprise, as I was never contacted by Dr Garcia as requested and as a paying patient I should be able to vocalize my concerns without fear of being retaliated against. I am grateful to be forced to find a pediatrician that will actually be able to see my daughters when they are sick during normal business hours, but am severely disappointed by how this situation was handled.

Dr. Garcia and her nurse are amazing. Every time I take my sons in, I leave feeling like we got…read moretaken care of. She is an amazing pediatrician and we are lucky to have found her. Norma that works the front desk is superb. I've called a few times about prescription refills, doctor's notes for school, etc. and she always is a delight to talk to.