I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was pleased with Dr. Allisa and even though I did not see him at all his PAs were fabulous. I am…read morenot at all please with the new system they have now. No one answers the phone since it is not there it is an answering service. I did not like the PA I saw at my last visit. She should have read my chart before my appointment, so I did not have to explain to her all my issues I have had. I literally had to go to the office just to talk to someone and complain about it. I do not take being rushed or seem to not be important on my issues. I am trying to find another doctor near me, but I have looked at their reviews and are not much better. I can't even believe they charge to do FMLA paperwork to. 125.00 for no rush, 175.00 if you need it ASAP. What a scam.

Dr. Francis is the consummate physician. He genuinely cares about each of his patients as the…read moreindividual they are; non-judgmental and listens to the patient and their circumstances to find multiple solutions/approaches to achieve optimal health. He is extremely knowledgeable about medical issues across the board, but will also not hesitate to refer you to a specialist when his expertise is not enough. The staff are very friendly and helpful as well, and go out of their way to take care of your issues. I have worked with physicians over the past 20 years and I can honestly say that I have never seen, worked with or found another physician better than Dr. Francis. If he's accepting new patients, don't wait to get in to see him because the spot(s) won't last long.

I've never had a doctor be so patient kind and understanding to me in my whole life I have severe…read moreanxiety when going to the doctor visits because of a bad experience and he just made me feel so comfortable I can't thank him enough for listening to me ramble for 30 mins! Hahah

Amazing physician! She takes her time and has a great bedside manner. She is a caring and…read morecompassionate doctor.

Today I was seen by Nurse Practitioner, Megan Juarez in Dr. Jamilla Stone's office in San Marcos…read more The entire visit was wonderful. The office staff was friendly and respectful, and Nurse Juarez was thorough, pleasant and efficient. I am so happy to have them as my primary care provider.

I didn't like trying to find the place. They need a directory or signage telling you where to go…read morewhen you pull in the parking lot. They explained things at the front desk as they went through the paperwork and I liked that. They took good care of the baby and made him feel comfortable. Everyone was nice.

I was quite surprised with my experience at this location. My review is based on in comparison to…read morethe other locations and general medical care, especially in pediatrics. The nurse practitioner, Henry Salinas was professional, courteous, and possessed excellent bedside manner. The staff performed their respective jobs but lacked a welcoming approach. My child even picked up on the differential behavior. Pediatric offices are usually inviting, lively, plays music or television, and decorated with color. This environment was sterile. Hopefully this location can restructure its organization, leadership, etc., and change the service to be on board with it's counterparts.

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

Dr. Reiger has been seeing my kids for a couple of years and we LOVE her! She takes her time during…read moreappointments, she listens and her bed side manner is just fantastic! Her support staff is also amazing! Front office is welcoming and the nurse is super friendly!! Highly Recommend!

EVERYTHING has gone downhill since they sold the practice. Disorganized, ill-informed, slow…read moreresponses, if you can get a hold of anyone at all to answer your question. Not good.

I've been seeing Dr. Alissa for 13 years now. At first I didn't care for his bedside manner, but…read moreeventually adapted to it. About 6 years ago, I had a painful hip injury (I have Psoriatic RA). While I had received several steroid injections for previous injuries from him, this injury was bad. When I called his office, I requested an appointment ASAP for an injection. That same day, Dr Alissa called me personally, to schedule an after-hours injection. I was shocked that a doctor had personally called me and that he went out of his away to accommodate me. After his practice grew, he began to use P.A.'s, which I didn't mind as I found them very helpful. If I am having an issues, Dr. Alissa will talk to me. One of the PA's actually recommended a change in my medication that was very helpful. They are always very thorough and listen well. Occasionally, Dr Alisa will pop in just to say hello and to see that I have what need. Nurse Deborah is a doll and very personable. While the office staff is not the friendliest, they do their jobs well. Once, years ago, the staff had overlooked me as I sat in the waiting room. When I finally asked if I had been overlooked, they apologized profusely, especially Nurse Deborah. I appreciated the fact that they were accountable for their mistake and I feel that mistakes happen occassionally. However, they treated me royally for the rest of the year! Also, if you run out of medication absentmindedly, you should call the doctor's office and they will work with you to get your prescription filled. The staff denies filling the prescription from your pharmacy, if you have not been for your regular check-up. My pharmacy usually calls the office for a refill, but I usually follow up with the office to address the hold up.

I have been go to Dr. Alissa for years. Him and his team have always been wonderful! They listen…read moreand understand when I have questions or concerns about my health and have always been supportive and helpful. While there are offices closer to me, Dr. Alissa's office is 100% worth the drive and I recommend his office for anyone needing a rheumatologist!

Beautiful new, clean, friendly, and professional office. Seeing Dr. Maria Salinas, Rheumatologist…read more She was very prompt and wonderful to work with. The front office staff are terrific to deal with. Additionally, I have called the office 3 or 4 times and each time was treated with respect and hung up feeling I was heard. Fantastic experience.

Have seen Daniel Cruz, Podiatrist, twice now. Each time he couldn't access previous x-rays whether…read moreit was from the ARA system or when handed a disc with the images. The second visit was for a broken bone in the foot as confirmed by Christus Med Clinic. Arrived at 9:40 for a 9:45 appointment. Was told that I might need to go get another x-ray, "down stairs" and was promised a walking shoe along with help to fit into my boot. Had to retrieve the boot from the car while managing crutches and was then told that I would have to wait to see if they could work me back in, although I had been there and in a patient office for an hour. At 11:45, I got my cd and referral back and left. No shoe, no fitting for the boot, and no further information to treat a broken bone. I was told by the Christus group that I would need surgery, won't consider Dr. Cruz since he can't even get into systems for x-rays or get my foot fitted into the proper medical item.