All of us, when in the throes of decision, are seeking to make a good one! (3 min read). If you are reading this, it is likely that you are zeroing in on whom to select for tree service or removal. You are likely weighing things such as... Do they know what they are doing? Will they drop a tree on my house or car? Will they leave a mess in my yard? What kind of damage might they inflict on my trees that I may not discover for years to come? Would I be paying too much? Hindsight is 20-20, but how can I be sure up front? These are questions I was asking myself recently when deciding among service providers. While living in the same house here in Roswell for 25 years, we have had trees removed many different times. This time, I was looking to have several large trees removed, and quite a few of our 70 year-old pines limbed up. I decided to go with someone who was less expensive than Caldwell's estimate, thinking "I'm probably good on all the above questions...the scope is apples-to-apples...might as well allocate the difference to another household or family item." A prudent decision, right? Well, we also have a gorgeous 60-foot magnolia prominently situated in the front of our home. After 40 years of untamed growth, it was in desperate need of a height-reduction and shaping. I knew in my gut there was no way I was going to let these other guys touch that tree...I reserved that one for Caldwell. The other guys did come and take down the unwanted trees. They did climb trees and remove limbs. They didn't hit my house or any of the cars. Yet, they were quite hasty, rough on the place and did live a bit of a mess. I rationalized it all thinking it was worth what I had saved. After all, they were genuinely likeable guys and the job was done. When the Caldwell crew arrived to care for the magnolia, the experience by contrast was night and day. They carefully set up, making sure to protect my yard. They took their time to explain to me what they were doing. The arborist (yes, arborist) educated me and patiently answered all of my questions. They were thorough and in no hurry whatsoever...surgeons! And meticulously cleaned up after they were done. Magnificent! Shortly thereafter, Kevin Caldwell (founder and owner) made a visit. I had invited him to come over and walk with me to conduct a bit of a post-operative inspection. Kevin was amiable, professional...and refreshingly candid...which I for one deeply appreciate. I discovered that the scope of work conducted by the other guys was actually appreciably less that what Caldwell had scoped...so it wasn't apples-to-apples after all...I didn't actually "save" as much as I had thought. I also learned a lot about trees that day...how unwitting climbers wound them, how these wounds introduce disease, how they invite devastating beetles...all potentially resulting in damage and loss, and costly removal and replacement...long after the likeable, unwitting guys are gone. At the time that I made it, my decision to use the other guys was a good one...so I don't regret it. Yet I am now convinced that it wasn't the best one. Yes, I may have appeared to "save" a few dollars on the front-end, yet my exposure is that it may wind up costing me more in real dollars in the long run. Moreover, you just don't simply replace champion trees. Hopefully, we won't incur any such fate...and if we do, oh well...live and learn. Kevin has built a competent and credible company, comprised of competent and credible people. I highly recommend that you consider choosing Caldwell. That decision would be a good one...one that I am confident you would not live to regret. Joe Elliott Roswell, GA read more

I am an absentee home owner which has an inherent insecurity when needed work done to make sure what i need done is accomplished to my standards and I don't get ripped off. I have a black walnut right in front of my 2 story house off Waters in Alpharetta that the site guys had the carcass sold for $3000 during construction. I was able to keep them from destroying the tree but not before it incurred significant damage. In 2007 I contacted Caldwell to start a program of deep root fertilization in an effort to see if the tree could be saved. A year ago I was contacted by my management company saying they were soliciting bids to remove the tree because it was dead. Due to frequent deployments it had been some time since I had Caldwell check on the walnut. Jim went out and gave me a very comprehensive review of the tree's condition. When I pulled in the drive the last week of June the tree was anything but dead and beautiful. It needed pruning as well as several other large trees that GA Pwr butchered. I met Jerome and his crew equipped with two new trucks and chippers. First impressions count and this is an owner who believes in quality equipment. They were called away on an emergency, to which I wholeheartedly agreed. The next morning I arrived at the house to find the walnut beautifully pruned and walked around back to see Jerome artfully poised high in one of the oaks. Having done some climbing with the Rangers, I observed his superb climbing techniques and high wire maneuvering through the top of the tree while skillfully lopping and sawing his way through. Caldwell provides great value while staffing a professional, courteous and helpful team. read more

I contacted Caldwell Tree Care in 2013 about removing tress and helping me with my lawn. Kevin Caldwell, the owner of Caldwell Tree Care, came to my house to walk the property and give me an estimate. My yard is about an acre and has some very large trees and a natural watershed that is protected by the City of Roswell. Kevin gave me great advice about the trees that needed attention and how I should prioritize the project. The quote was fair due to the size of the trees and the amount of work that needed to be done. I saved money for over a year and then had Mr. Caldwell back out to look at my yard. We agreed upon the work that he could do for my budget. I was amazed when I saw the finished project. The Caldwell team did everything we had agreed upon and even more than I expected! They worked in my yard for 2 full days. It was about getting the work done, not watching the clock. I never asked them to do more, they just did what needed to be done. I was busy and really didn't have time to keep an eye on the crew. They gave me an early Christmas gift in the form of a very shaped up yard and a good value for my money. Also they have the equipment to do big jobs, remove large trees, a certified arborist on staff, good insurance and a great reputation among Landscape Architect professionals. I cannot say enough good things about how well I was treated and how happy I am with the end result. read more

We've used Caldwell for several years now after watching them perform numerous jobs over many years for our next-door neighbor. They are here today for a job that will take several days. We are watching the crews remove very large dying trees and prune/limb healthy ones. We can't help but compare the way Caldwell removes a tree as opposed to the ways we have seen trees removed by other companies. The safety measures, removal methods and level of equipment used by Caldwell are far superior, which gives us peace of mind when dangerous work is being performed on our property......for the protection of the workers, us, our house & yard. What originally impressed us was their immaculate and thorough work. When we needed 2 large trees taken down several years ago we knew that we wanted Caldwell to do the work since the trees were in areas of our yard that more than likely would have been heavily damaged by someone without their skill and precision. After the 2 trees were removed, everything was flawless and we couldn't even tell they had been here. We highly recommend for both safety and beautiful work. read more

Trees are a long term investment so I specifically was looking for a company with certified arborists with experience in the long term health of trees. After all, you can't replace a 70 year old tree if the wrong person does a hack job on it. I had a dead tree that needed removal along with some large dead branches on a few trees needing removal. Andy came out and walked the property, looked at the areas where we had questions, answered all of our questions and went over not just his recommendations but why. We felt that he knew what he was talking about and that he took the time to understand our goals (removing some hazards and preserving the long term health of our trees). On the day of the actual work, Mike and his crew were fantastic. They were very careful with the trees needing pruning and with everything else growing in the area. The larger limbs were taken down under careful control and they used some sheets of plywood to minimize the impact on the grass. They even rescued a bird house that one of our kids had made that was in the dead tree. If you need tree work, Mike is the best. read more

Kevin Caldwell, owner, came out and provided a thorough and knowledgeable assessment of our tree and shrub pruning, removal and maintenance needs. We had them remove 3 trees, prune 6 cryptomeria, a maple and 2 Japanese maple varieties and provide annual fertilization for trees/shrubs. His crew were very professional (answering all my questions and concerns, verifying work to be done, removing any debris and arriving on time). Would have given a 5 star review but there was some disconnect between office staff and work crew about when work would be done - but spoke with Kevin and he got the work done by our deadline. read more

These folks are NOT tree choppers. They are knowledgeable about every aspect of a tree's life and health, and they TRIM trees to support the health of the tree. They diagnose health and safety issues of the tree, make a plan for treatment (including medicine, trimming, or removal), and carry it out with professionalism and "good cheer." Communication from the office was great. Foreman and crew were prompt, careful to prep and clean up the area. It is worth every penny to have Caldwell take care of your trees and shrubs - I won't even consider using anyone but them in the future. read more

I have used Caldwell Tree Care for many years and have always had great results-from removal of trees to pruning trees and shrubs-they do it all and they are professional. Over the years I have met alot of Caldwell crews and they all have excellent work ethic-they come on time and they take pride in their work-in my opinion that usually starts at the top.Most recently I had a tree fall across my driveway-I called Caldwell-spoke to Kevin Caldwell and he had it taken care of that day-he'll never know how much I appreciated that. Gail D. read more

Fantastic, expedient and courteous. I contacted them on a Monday morning about a tree on my house. It had broken in half over the above-ground power and cable lines in my fenced in backyard. Needless to say, access was tricky. The crew was on-site by 1:30 and the tree was off my house and totally cleaned up before 4 pm that day with no further damage. The estimator (Dave W, I believe) let me know exactly what was going on during the process and the crew flat out got after it. Very satisfied. read more

Caldwell Tree may have saved my house! I had them come out to check out the big Oaks on my property and Kevin found that one of the largest trees in my backyard was hollowed out at the base. If he had not found the tree when he did, it certainly would have fallen on my house this summer. His crew came out and surgically removed over a 100ft Oak tree, while still protecting my house, my yard, my garden, landscaping, etc....highly recommend the team at Caldwell Tree! read more

Thank you for your service in cutting down our large Red Oak yesterday. It was quite the job, and your team of 3 were professional, polite, knowledgeable and great to work with. They also cleaned up very well. I had several tree companies come out and Caldwell was not only the best price; they were willing to work with me on adjusting the price and adjusting the job to fit our needs. I would not hesitate to use your company again in the future. Sherry Poor read more

Caldwell Tree Care did a phenomenal job in pruning the trees on and around our property during the past three days. I primarily dealt with Mike who supervised and also actually performed much of the pruning and dead limb removal. He and his crew are to be commended for their outstanding performance and especially with their patience while waiting to get many of our senior residents to relocate their vehicles. These guys were a true joy to work with. read more

Amazing service! Exceeded my expectations! Did more than I paid for w/out me even asking..was pleasantly surprised when I got home. Removed VERY large tree very close to my home. Cleared away some brush and even removed a smaller dead tree when all I paid for was the big tree. Cleaned up like they weren't even there. Competely blew off my deck..even moved the furniture to clean under it. I would definitely recommend these folks!! read more

Kevin Caldwell, and his crew did a superb job in removing limbs and debris from around our house. They were on time, well prepared and anxious to do an excellent job. The equipment and trucks they drove were a reflection of a truly professional company. I would highly recommend that if you need any kind of tree work done that you choose Caldwell. Thanks, guys, for a job well done. read more

Owner Kevin Caldwell walked our wooded property and was very knowledgeable and informative regarding what needed to be addressed with our trees. His crew members were extremely professional and thorough with their work. They kept a clean job site and were accommodating of my needs to access my driveway periodically during the project. I would absolutely recommend Caldwell Tree Care. read more

My insurance company selected Caldwell to remove two downed trees in our yard. I was out of town at the time. Upon returning, it was if nothing had happened. Caldwell didn't leave a trace of the mess I'd seen only in photos. Not one leaf, twig, even sawdust, was evident in the yard and I had a nice supply of firewood they cut into fireplace length logs for me. Impeccable work! read more

I have worked with Caldwell Tree Care for several years and am very impressed by their work. They are extremely professional, detail oriented, do what they say they are going to do, clean up meticulously after they are done, and help make my landscape look amazing. They have taken down several trees and done a whole lot of pruning for me and I highly recommend them. read more

Very knowlegeable, experienced, and very fair pricing. To do the work Kevin and his crews do requires the correct training and equipment. That's going to cost a bit more than "Joe-bob's Bobcat and Tree Removal". If you want it done RIGHT, call Caldwell. If you just want the lowest price, call somebody else...but you'll end up paying more in the long run read more

Please do your research before signing contract! Caldwell Tree Care is more expensive than other companies as the other reviews have suggested. They will use smooth sales techniques to try to diminish other tree companies as unqualified. I did my research and found out due to unsafe practices they almost lost an employee in a terrible on the job accident. read more