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Caldwell CPAs

3.4 (5 reviews)
Open 8:30 am - 5:00 pm

By appointment only

Services - Caldwell CPAs

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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H&R Block

H&R Block

(11 reviews)

Horrible horrible service. We made an appointment received a…read moreconfirmation via e-mail but when we arrived they told us the appointment was for a different time and that the person we was supposed to see wasn't working that day. Even after showing the receptionist the e-mail and her confirmation of us having the appointment they thought that it was just a big laughing matter and told us that we could see a different person but after waiting an hour. No apologies were made and an arrogant attitude was give. to us after we asked about the wait from another individual that never even introduced himself. The receptionist was very unprofessional with very poor oral and personal igiene. Never going to this location again

I see you my fellow Yelper's and reviews are duly noted…read more Even though my appointment was only 15 minutes long, and without filing service, my experience was very good. I made my appointment online for some quick insight as I've been with my Accountant for over 20 years. However, I wanted to get some knowledge in state as he is out of state. As soon as I walked in, I was greeted, and asked to have a seat and that someone would be right with me. A few minutes later, I was greeted by Peter and taken back to his cubicle. I shared with him my inquiries, and the advertisements that I saw on TV, and he explained everything to me. Additionally, he did some internet due diligence to provide some extra 411 & cost comparisons...I got all of my answers. I decided not to utilize their services and will continue with my Accountant, I appreciate the time Peter took out to make sure I understood everything. Especially when it came down to the dollar making cents. :-) I appreciate the candor and the transparency of their services and fees, which too assisted me in deciding to stay with my current Tax Preparer. The office is a a small suite on the 1st floor of the shopping center, right below Traders Joe's. Besides one other employee, the office was empty. If the opportunity arises for me try this franchise service, or even their online filing services, I would definitely give them a try. Franchise is the key word, where you can choose a locations, especially if a speciality tax filing is necessary.

Capitol CPA

Capitol CPA

(40 reviews)

Please do not reach out to or count on this firm. We worked with Steven for two years without…read moreincident - I wouldn't say he did a great job or was particularly communicative but our taxes always got filed and we aren't aware of errors. However this past year he dodged my emails/phone calls, my husband's emails/phone calls, and my elderly mother's emails/phone calls (we all file separately). He once picked up the phone and then pretended to be someone else when he realized I was calling for an update on my taxes. He lied to us about filing for an extension and took forms from my mother that he never returned. Ultimately he stopped replying entirely and we had to look for a new accountant, several months after the filing deadline. I just got a notice that I owe several thousand dollars in late filing fees because it turns out he also lied about getting an extension. I don't know what is going on and while I wish Steven no ill will, please do not work with this firm or him. I don't want this to happen to anyone else.

Update 2/13: A partner at Capitol CPA reached out to me to apologize for the situation and explain…read morewhat happened. I was more than satisfied with their explanation and eagerness to earn my business and trust. I've taken them up on the offer to work with them so have updated the review initially and provide a final review once completed. ______________________________ Let me say the reason I reached out to Capitol CPA is because of their excellent reviews and they were my first pick. However, it's difficult to go with a company or trust them with your taxes when they can't even respond to you in a timely manner or at all. Let me detail my experience below: December 16, 2019: Send an inquiry through their website asking about availability for new clients. Receive a response from Steven that they're currently evaluating their capacity and will get back to me in a week. I respond immediately asking if I should follow up in a week or if they'll let me know? *CRICKETS* December 26, 2019: Ask for an update. Hear nothing, follow up with an inquiry through their website December 31, 2019: Receive a response from Steven apologizing for letting this slip through the cracks. They have room for new clients and ask for information. I respond an hour later with the information. *CRICKETS* January 19, 2019: Another follow up. Ask for an update. *CRICKETS* January 31, 2019: I give up. I reached out to three other companies and they immediately responded, asked for my tax information which I provided, and... immediately responded. So thank you Capitol CPA for wasting my time.

Caldwell CPAs - financialadvising - Updated May 2026

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